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PC Computer Guy

Computer Repair, Computer Training, Internet Service,

About us

Owner operated. Free tech Tips via PcComputerGuy Website as well as WIBC and WTHR Interviews. In business 14 years providing high quality service at very competitive rates for all things tech, computer repairs, Voice over IP Phone systems, building a relationship with our clients. Residential & Commercial services; On-Site, Remote Access and Drop-Off options.

Business highlights

18 years of trusted experience
Emergency Services Offered

Services we offer

Maintenance of computer, hardware, software/firmware, virus removal, installation of software, design & purchase of custom pcs, computer education, networking, TV, Hosted VoiP Phone Systems, networking & website construction. Remote Access, Drop-Off (by appointment) or On-Site work. Residential and Business Services. Free Tech Tips available on our website as well as WIBC and WTHR interviews

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

5.0222 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
1%
3
0%
2
0%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 176-222 of 222 reviews

Debby S.
10/2020
5.0
camera repair, computer repair
  + 0 more
It went great!!
Description of Work: Fix my printer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Allison N.
08/2019
5.0
computer repair
  + -1 more
Excellent very professional.
Description of Work: Pc repair mt laptop gad a lock out.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

mark C.
10/2018
1.0
computer repair
  + -1 more
He did not do any work for me
Description of Work: He did not do any work for me
Rating CategoryRating out of 5

Response from PC Computer Guy
Was there something we did, or didn't do? Not sure what's going on here.

SANDRA S.
07/2017
5.0
computer repair
  + -1 more
unknown
Description of Work: Computer repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Patricia H.
01/2017
5.0
computer training
  + -1 more
They were excellent at helping me.
Description of Work: Computer training over phone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Rebecca D.
07/2010
5.0
computer repair
  + -1 more
He took care of our problem and helped us understand more of our computer needs to keep it safe. He was extremely competent and easy to work with.
Description of Work: Our computer had a virus, which Nick diagnosed and cleaned up. He also recommended a hard drive back up, which he returned to our home to install.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

NANCY M.
07/2010
5.0
computer repair
  + -1 more
One day my computer was working fine and the next day "kaphooey". Couldn't get any thing to come up on my screen. After checking with my internet provider to be sure the problem wasn't from their end I called PcComputerGuy. I called him in the early afternoon when he was on his way to another job. He said he could come after that job. He got here in the late afternoon and after checking the computer boards he found the problem. He fixed that and in the course of my questions I had him install a security program for me and take care of a concern of mine with an old hard drive. He was very open in answering my questions and letting me watch him work. He took time to explain things to me and made me feel at ease. This was the first time I've had any problem with my computer so it was great having someone come to my home to fix it as well as coming so quickly after my call. I hope not to have any more problems but if I do PcComputerGuy will be the one I call. I'll recommend him to any of my friends who need computer service/repairs as well.
Description of Work: Diagnosed and replaced defective boards, installed Norton monitoring program and destroyedthe data board on an old hard drive I no longer use.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$170

john M.
07/2010
5.0
computer repair
  + -1 more
We were very pleased with him and he certainly knew what he was doing. He has a website on which he helps people with problems and talks them through issues over the phone.
Description of Work: He made it possible for us to start using our computer again, as it had gone out. He cleaned up the computer, as there were too many icons and several things wrong.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

PAT B.
07/2010
5.0
computer repair
  + -1 more
Nick called ahead to schedule or re-schedule. Reasonably priced (undercharged). Something of a perfectionist, but didn't charge for extra time. Totally committed to doing a good job and customer satisfaction. Really nice to work with.
Description of Work: Speeded up computer, added memory, add ext hard drive and back-up system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Annedia J. M.
07/2010
5.0
computer repair, computer training
  + 0 more
Nick comes in, fixes the problem, explains his work to me and leaves - love the guy.
Description of Work: Nick has repaired, updated, installed everything needed to keep my computer going.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

FRANK C.
06/2010
5.0
computer repair
  + -1 more
Pc Guy was on time and took computer to his shop. Returned to set up and did several fixes over the telephone later at no additional charge.
Description of Work: Replace crashed hard drive and set the new one up using Carbonite.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Dennis D.
06/2010
5.0
computer repair
  + -1 more
He was on time. He described what he was doing in terms I could understand. He checked his work to ensure everything was working properly.
Description of Work: Installed a new modem for my desk top computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Roy B.
06/2010
5.0
computer repair
  + -1 more
I got his info approximately 5 years ago then called, received very prompt service, very fair price and excellent support since that time and have not allowed any service people to even touch the system. He also provides a fix over the phone. Great person to deal with.
Description of Work: Update, computer network, armed additional computer, installed scan/snap and a new label mailer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

WOODY R.
06/2010
5.0
computer repair
  + -1 more
Nick Ellis is great to work with - on time, available when needed, very knowledgeable, and reasonably priced. We've recommended PC Computer Guy to friends and other businesses.
Description of Work: Various computer fixes, changes, upgrades to office and home computers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,630

James F.
06/2010
5.0
computer repair
  + -1 more
Nick has great knowledge. He was very well-prepared. He works carefully, but very fast. He did a great job.
Description of Work: Several tech computer issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$85

PATRICK & EILEEN R.
06/2010
5.0
computer repair
  + -1 more
PC Computer has performed computer oriented service for approximately 3 years - in all instances we have been fully satisfied.
Description of Work: Set up our new computer(s) for a small business - transferring all data from previous computers to new - set up programs and systems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Daniel & Barb S.
06/2010
5.0
computer repair
  + -1 more
The computer was worked on thru a weekend, and returned completely restored and working better than ever. The follow up advice was freely given to me over the phone, and by email.
Description of Work: Trouble shoot slow speed and other internet accessing problems with my laptop PC

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Jean C.
06/2010
5.0
computer repair, computer training
  + 0 more
Great. Nick is prompt or calls if an issue. Explain how to do things and then makes me do it before he leaves. He emailed us later to see if we understood what we learned. He also has not charged us for a couple of email questions - re doing application.
Description of Work: He took old tapes and put them on cd's for me. Installed Skype - helped with files - "Set up a back up system."

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

CHRISTINA G.
06/2010
5.0
computer repair
  + -1 more
Nick called me back the same day and even scheduled me for the same day in the p.m. From start to finish I was very impressed with the service and his knowledge of computers. If you need your computer worked on...Nick is your guy. Don't look any further he's the best!
Description of Work: Helped speed up my computer, especially with the internet. Cleared out unnecessary items that were installed by "another computer guy" Nick Installed a new sound card! YEA I have sound again!!! And also gave me advice. He had to come back the next day with the sound card and he didn't charge me any extra!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

JEFFREY C.
06/2010
5.0
computer repair
  + -1 more
Nick did a great job for us. He did a lot of work for us at a very reasonable price. In addition to the problems we knew about, he also fixed some other issues that he discovered which were unknown to us. He spent some extra time with us to answer questions and then gave us a quick tutorial of the features of the new Windows that he installed for us. I have used Nick's service previously and will call on him again if I need any further work done on our computers.
Description of Work: Re-formated the hard drive on PC, installed new version of Windows, added RAM to enhance performance, set-up gmail account and linked it to Outlook. Replaced Windows Vista with new version of Windows on laptop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$370

PAMELA G.
02/2010
5.0
computer repair, internet service
  + 0 more
Nick the PC Computer Guy was called on 2/8/10 mid-morning about service for my son's computer which had stopped working the night before. He said he could be at our home about 4:00pm that same day. He arrived at 3:55pm. He asked a few questions about the operation of the laptop computer and immediately started to work. Within just moments he had discovered the virus started to clear it from the computer. This took awhile to run various programs to be sure that all were cleared of the infection. After clearing the virius, he suggested that we add a security system to prevent any further viral problems. He added the password to all computers in use within the household. As he checked the older PC, he noticed how slow it was working and suggested the additional space was needed to the desk top. He cleaned the older computer and added space to it. Nick was clear at the very beginning about his charges and the work that needed to be done to fix our computer problems. Nick's visit was informational, the price was most reasonable, and all has worked well since his visit. I joined Angie's List for prompt, trustworthy, and good work. Nick's work is the reason to join Angie's List.
Description of Work: Nick cleared a virus from my son's computer. He also noticed that there was no protection on the computer and added a protective service to my son's computer and three more computers within the household. Also, Nick was able to add desk space to my older computer to enable it to work more efficiently and much faster.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Shannon S.
10/2009
5.0
computer repair
  + -1 more
He was very honest and professional. There were a couple of times when they had to come back out and he did not charge any extra for the additional visits. In the end he was able to resolve the issue.
Description of Work: PC Computer Guy came out to do some computer repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

JULIE C.
09/2009
5.0
computer repair
  + -1 more
Nick is prompt, professional, always does a great job, and completes the work in a timely manner for a fair price.
Description of Work: Nick Ellis is my IT/PC "go to" guy: he can install and/or repair anything related to my office hardware and software, from fixing glitches in my programs to networking the entire office ( 4 pc's, printers, etc). I am a small business owner with limited resources, so I am very careful about who I work with. PcComputer Guy is a reliable, cost-effective way to keep my office running, which keeps me in business. I have relied on him for almost 4 years now.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Margaret J.
08/2009
5.0
computer repair
  + -1 more
As always, today's service call was perfect in every way. Nick always responds quickly to phone calls and is on-the-dot punctual. I've never had an electronic problem he couldn't fix. He's installed a new hard drive and addl. memory in my PC; set up DVD player, Roku, etc in the past. I think his service fees are fair and he is completely trustworthy, professional, and courteous. He is always extremely nice and helpful and I feel comfortable with him. I'm very glad he is in this line of work and available to bail me out when I run into problems with my electronic "machines". ;-)
Description of Work: Today's service call was for some additional electronic wiring, but have had Nick three or four times over the past year for computer and other electronics work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

NAILAH O.
08/2008
5.0
computer repair
  + -1 more
We emailed Nick and he responded immediately with some pro bono suggestions for us to try. We tried these and were able to resolve one of our problems with the virusware, however, we still needed him to come in and take a look since the computer was running much slower than usual. He emailed us back and suggested some times. We were able to have Nick over within two days and he helped us resolve our computer issues. We use the computer a lot (both at work at home) but are not computer scientists. Nick is extremely personable and very customer-focused. He does a good job and explains what he's doing at every step. He is also willing to leave you with written instructions, for those particularly complex problems. Nick is very friendly and takes a great deal of time to develop a strong rapport with his customers. He is not intimidating and takes the time to explain what he's doing well. He also takes the time to identify other potential issues that you might consider to enhance the performance of your computer.
Description of Work: This is the second time we've used Nick for issues related to new software and virusware on our computer. This time we also needed him to help us synchronize two Blackberries to a common and also to two separate Outlook Mail accounts. He even helped me set-up a new email address.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Contact information

4601 Bertrand Rd, Indianapolis, IN 46222

http://www.pccomputerguy.com

Service hours

Sunday:
Closed
Monday:
11:00 AM - 7:00 PM
Tuesday:
11:00 AM - 7:00 PM
Wednesday:
11:00 AM - 7:00 PM
Thursday:
11:00 AM - 7:00 PM
Friday:
11:00 AM - 7:00 PM
Saturday:
12:00 PM - 2:00 PM

Licensing

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Computer Training,
Internet Service,
Camera Repair,
Office Equipment Repair,
Website Design & Development,
Stereo and Home Theater Systems,
Phone Sales,
Computer Sales

FAQ

PC Computer Guy is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 11:00 AM - 7:00 PM

Tuesday: 11:00 AM - 7:00 PM

Wednesday: 11:00 AM - 7:00 PM

Thursday: 11:00 AM - 7:00 PM

Friday: 11:00 AM - 7:00 PM

Saturday: 12:00 PM - 2:00 PM

PC Computer Guy accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, PC Computer Guy offers free project estimates.
No, PC Computer Guy does not offer eco-friendly accreditations.
No, PC Computer Guy does not offer a senior discount.
Yes, PC Computer Guy offers emergency services.
Yes, PC Computer Guy offers warranties.
PC Computer Guy offers the following services: Maintenance of computer, hardware, software/firmware, virus removal, installation of software, design & purchase of custom pcs, computer education, networking, TV, Hosted VoiP Phone Systems, networking & website construction. Remote Access, Drop-Off (by appointment) or On-Site work. Residential and Business Services. Free Tech Tips available on our website as well as WIBC and WTHR interviews

Contact information

4601 Bertrand Rd, Indianapolis, IN 46222

http://www.pccomputerguy.com

Service hours

Sunday:
Closed
Monday:
11:00 AM - 7:00 PM
Tuesday:
11:00 AM - 7:00 PM
Wednesday:
11:00 AM - 7:00 PM
Thursday:
11:00 AM - 7:00 PM
Friday:
11:00 AM - 7:00 PM
Saturday:
12:00 PM - 2:00 PM