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PC Computer Guy

Computer Repair, Computer Training, Internet Service,

About us

Owner operated. Free tech Tips via PcComputerGuy Website as well as WIBC and WTHR Interviews. In business 14 years providing high quality service at very competitive rates for all things tech, computer repairs, Voice over IP Phone systems, building a relationship with our clients. Residential & Commercial services; On-Site, Remote Access and Drop-Off options.

Business highlights

18 years of trusted experience
Emergency Services Offered

Services we offer

Maintenance of computer, hardware, software/firmware, virus removal, installation of software, design & purchase of custom pcs, computer education, networking, TV, Hosted VoiP Phone Systems, networking & website construction. Remote Access, Drop-Off (by appointment) or On-Site work. Residential and Business Services. Free Tech Tips available on our website as well as WIBC and WTHR interviews

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

5.0222 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
1%
3
0%
2
0%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 201-222 of 222 reviews

Rosalind P.
12/2016
5.0
computer repair
  + -1 more
Everything always goes well.
Description of Work: Nick is great work with !

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

WILLIAM S F.
06/2016
5.0
computer repair
  + -1 more
unknown
Description of Work: Outstanding service and support over several years.
Rating CategoryRating out of 5
Yes, I recommend this pro

JEAN ANN H.
03/2016
5.0
computer repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$145

Mary Ann F.
12/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: My computer would not work. Zach checked and reset and tweaked a few other things. He also answered some questions. He was prompt and professional and complete. The computer is working fine now

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Cynthia F.
10/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: Installed new wireless router, installed carbonite and anti malware programs, misc. trouble-shooting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

DALE F.
10/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: cleaned up my computer. i have an older computer, so there wasn't a lot he could do to make it work better. he did clean out some unused and old things.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Peggy F.
09/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: he was excellent and very patient

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William & Barbara H.
05/2015
5.0
computer repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$260

Mary Ann F.
02/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: I used their services twice. The first time was to remove viruses to allow me to load my tax software. At that time I ordered a new printer and new Computer. Zach installed it on 2/19. At all times the work was professional and well done. He was especially helpful in answering all my questions in a manner that was understandable to me. I will certainly use their service whenever I need computer help.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$997

BARRY L.
12/2014
5.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from PC Computer Guy
Thanks for the review and support! I hope all is going well!

james B.
08/2014
5.0
computer repair
  + -1 more
.
Description of Work: Add to wireless network

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Victoria H.
06/2014
1.0
computer repair
  + -1 more
unknown
Description of Work: They never called me back to set up an appointment

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from PC Computer Guy
Hi (member name removed), I am sorry for the mistake. I was working on two issues at the time and your return call simply “fell through the cracks”. I assure you this is not a regular thing as you can see from all the other reviews just a simple honest one-time mistake. I don’t think we’ve shown a pattern of not returning your calls as we only spoke once and I don’t believe we were ever given a second chance to correct the mistake and get you taken care of. If you still need help we will be happy to take care of you and I can promise that mistake won’t happen again. Again, sorry for my mistake. -Nick Ellis (owner)

Joseph J.
06/2014
4.0
computer repair
  + -1 more
unknown
Description of Work: I had a computer malfunction. Nick came to the house and quickly found that a virus had got in the computer. He very quickly identified it and removed it from the machine. He also fixed several small problems that I didn't know enough to complain about. Very quick, very polite, very brisk, and came to the house the day after I phoned.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

ryan T.
06/2014
5.0
computer repair
  + -1 more
.
Description of Work: Examined our PC, answered questions and made recommendations. He always does a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

WENDY L.
05/2013
5.0
computer repair
  + -1 more
Grade A
Description of Work: he really high quality experience repair computer.. updates. GB

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Johanna W.
02/2013
5.0
computer repair
  + -1 more
above
Description of Work: We have used the PC Computer Guy several times. I only listed September above because we used him 2x that month (. He is "the best." My husband and I have a couple of small businesses and we couldn't be happier with the service provided by the Computer Guy.....He always goes above and beyond....When you have a PC problem--you tend to freak out--and (I don't know how he does it) but he is RIGHT THERE for you. In many instances he can diagnose and fix things remotely which is even more convenient. In specific--he has set us up with a new hosting service. Diagnosed and repaired several glitches and/ recommended other changes that have made PC's run better, etc. He is punctual....and highly professional. It would take too long to write out specific stories...but trust me---I am in my lat 50's...a high-functioning small business owner. I am VERY particular with service providers. I provide the best service to my customers and expect the same from those I hire to help me. I am very happy with the service provided by the PC Guy, and guarantee that others will be too. I highly recommend him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Mike M.
11/2012
5.0
computer repair
  + -1 more
See above.
Description of Work: Nick was able to remotely fix our email service which had stopped sending and receiving emails. It only took him about 30 minutes, and he explained the problem and how he fixed it. Everything was quick and easy per usual when we call Nick. It was great he could fix the problem from his office and didn't need to make the trip to my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Julie H.
03/2012
5.0
computer repair
  + -1 more
It went great!
Description of Work: Installed two computers and transfered dat from olr computers to new ones!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Mike M.
01/2012
5.0
computer repair
  + -1 more
See above
Description of Work: Nick optimized our start up. Added memory. Changed our browser and internet security programs. Deleted several unneeded programs which were slowing down the computer. Ran several checks to make sure everything was running properly. He diagnosed our problems as being from an old computer and the type of chip it had in addition to those items several programs were not needed or outdated. Overall he was able to noticeably increase the speed of the internet. Really good results for the age of computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

ROBERT B.
11/2011
5.0
computer repair
  + -1 more
Everything went fine
Description of Work: was having problems accessing my facebook account. Nick remotely accessed my computer and quickly found and corrected the this problems and a couple of others. Using the remote access saved both time and money for both of us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Richard B.
01/2011
5.0
computer repair
  + -1 more
Very well and prompt.
Description of Work: Computer repair - it was infected with a junk invasion.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

BEN M.
09/2010
5.0
computer repair
  + -1 more
.
Description of Work: Very well/knowledge great/price competitive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Contact information

4601 Bertrand Rd, Indianapolis, IN 46222

http://www.pccomputerguy.com

Service hours

Sunday:
Closed
Monday:
11:00 AM - 7:00 PM
Tuesday:
11:00 AM - 7:00 PM
Wednesday:
11:00 AM - 7:00 PM
Thursday:
11:00 AM - 7:00 PM
Friday:
11:00 AM - 7:00 PM
Saturday:
12:00 PM - 2:00 PM

Licensing

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Computer Training,
Internet Service,
Camera Repair,
Office Equipment Repair,
Website Design & Development,
Stereo and Home Theater Systems,
Phone Sales,
Computer Sales

FAQ

PC Computer Guy is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 11:00 AM - 7:00 PM

Tuesday: 11:00 AM - 7:00 PM

Wednesday: 11:00 AM - 7:00 PM

Thursday: 11:00 AM - 7:00 PM

Friday: 11:00 AM - 7:00 PM

Saturday: 12:00 PM - 2:00 PM

PC Computer Guy accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, PC Computer Guy offers free project estimates.
No, PC Computer Guy does not offer eco-friendly accreditations.
No, PC Computer Guy does not offer a senior discount.
Yes, PC Computer Guy offers emergency services.
Yes, PC Computer Guy offers warranties.
PC Computer Guy offers the following services: Maintenance of computer, hardware, software/firmware, virus removal, installation of software, design & purchase of custom pcs, computer education, networking, TV, Hosted VoiP Phone Systems, networking & website construction. Remote Access, Drop-Off (by appointment) or On-Site work. Residential and Business Services. Free Tech Tips available on our website as well as WIBC and WTHR interviews

Contact information

4601 Bertrand Rd, Indianapolis, IN 46222

http://www.pccomputerguy.com

Service hours

Sunday:
Closed
Monday:
11:00 AM - 7:00 PM
Tuesday:
11:00 AM - 7:00 PM
Wednesday:
11:00 AM - 7:00 PM
Thursday:
11:00 AM - 7:00 PM
Friday:
11:00 AM - 7:00 PM
Saturday:
12:00 PM - 2:00 PM