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Palisades Pool Service

Pool and Spa Service

About us

Pool repair. Please contact Troy via telephone, not email. Thank you.

Business highlights

15 years of trusted experience
Emergency Services Offered

Services we offer

Pool opening and closing, weekly cleaning, salt systems, heater repair, motors, automatic cover repair, liners, accessories, pump replacement & installation.

Services we don't offer

spa/jacuzzi repairs, pool installations & hot tubs.

Amenities

Warranties
Yes
Emergency Services
Yes

Reviews

4.721 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
0%
3
0%
2
0%
1
14%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 1-21 of 21 reviews

Joseph H.
05/2020
5.0
pool cleaners
  + -1 more
Great job! The owner is honest and professional. I trust him with my unground pool. Service and price and unbeatable!
Description of Work: Opening/Closing pool

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,500

CLAUDIA P.
09/2018
5.0
pool cleaners
  + -1 more
They did an excellent job! I will highly recommend him, I like him, he is a good guy and I will continue to use him.
Description of Work: Pool Seasonal Opening

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lori S.
06/2016
1.0
pool cleaners
  + -1 more
This year, he's a no show/no reply. Not sure what has happened but in search of someone new. It's June 10th and the pool is still covered. :(
Description of Work: We've used this company to open and close our pool, service and more for a few years.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0


Kimberly M.
02/2016
1.0
pool cleaners
  + -1 more
See section above
Description of Work: He did various jobs for my indoor swim spa since 2013 but I was last priority I guess because I have a spa and not a pool and that meant I patiently wait for months to get service until this last straw off waiting on Troy since September and now enough is enough! To add he resealed one of my leaking jets in 2014 and charged $325 in addition to wasting $175 on Thermoscans attempt to find a leak he should've found. After all this, he's unresponsive to my attempts to contact him, I should've found another pool professional a long time ago. Someone who would value my business.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$500

Cheryl & Bob S.
11/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Opened and closed our pool for 5 years. |Has replaced our liner and done numerous other pool repairs . Very competent!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Sara S.
07/2015
1.0
pool cleaners
  + -1 more
I contacted Troy on July 7th and identified myself as an Angie?s List member in need of pool service; I mentioned that I read good reviews on Angie?s List and that he also came recommended from friends/neighbors. When he didn?t call me back, I contacted him again two days later on July 9th asking him to please call me since I was giving him the benefit of the doubt that he was busy but needed to know whether he could help me. He never called back. I contacted him again 4 days later on July 13th; today is the 15th and I have yet to hear back from him. Very unprofessional and rude not to even call back, which would have taken one minute out of his day.
Description of Work: I contacted Troy on July 7th and identified myself as an Angie’s List member in need of pool service; I mentioned that I read good reviews on Angie’s List and that he also came recommended from friends/neighbors. When he didn’t call me back, I contacted him again two days later on July 9th asking him to please call me since I was giving him the benefit of the doubt that he was busy but needed to know whether he could help me. He never called back. I contacted him again 4 days later on July 13th; today is the 15th and I have yet to hear back from him. How rude not to call back. Very unprofessional and rude not to even call back, which would have taken one minute out of his day.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Matthew L.
07/2014
5.0
pool cleaners
  + -1 more
Troy and his associate were very courteous and professional. Upon initial contact, he was very prompt in returning my call and scheduling time to come out and take a look at our pool. He fixed the few places where the liner had come out of the track. And, since we recently moved into the home, this was our first pool and everything was new to us, he took the time to explain how the system works and what we should do. He even reviewed the chemicals with us demonstrated how to backwash the system. He was very helpful in answering our questions and made us feel extremely comfortable in knowing that he would be able to assist us with any future pool needs. Troy knows his business and is the type of individual you want to have working on or maintaining your pool and system. I would highly recommend Palisades Pool Service for any type of pool maintenance or service.
Description of Work: Fixed a couple bad spots in our pool liner and did a thorough review of our system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

George O.
05/2014
5.0
pool cleaners
  + -1 more
The owner of PPS were at my house on time and did more than I expected.. The owner came with one helper and them did the work that other companies used too do with 4 or 5 men. PPS has a motto that they treat your pool as if were their own. Mosr surpriisingly was the fact that unlike other companies they don't jack up the prices for their quality service. I would reccommend PPS o anyone who has a pool.
Description of Work: PPS opened my pool for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

David Q.
11/2013
5.0
pool cleaners
  + -1 more
Winterization.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$420

Karen E.
09/2013
5.0
pool cleaners
  + -1 more
He was awesome. Nice, reasonable and reliable!
Description of Work: He fixed our pool heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Julie Marie W.
09/2013
5.0
pool cleaners
  + -1 more
I called Troy because I thought my pool drain was clogged. He came out that same day, looked at my system. He found the drain was not clogged, I just had a few things set up wrong. (I recently bought a house with a pool so I'm a total newbie). He checked everything then took the time to give me a lot of detailed and very useful advice about taking care of my pool. I've already put some of his tips to use, and they've worked great! On top of all that, he refused to take any money from me! I have definitely found my new pool service. Thanks so much Troy!
Description of Work: Helped me with my pool

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ronald K.
08/2013
5.0
pool cleaners
  + -1 more
All I have to say is covered above.
Description of Work: Approx. 20 ft of pool liner had pulled out of support track and allowed water level to drop approx. 3 to 31/2 ft. Troy and a helper came out on a Sunday to repair the problem. Two other service provider were only interested in selling me a new liner rather than extending the life of my existing liner. Palisades gave me the repair and installed a gap filler to reduce the chances of a repeat of problem and did it at a very reasonably price. Troy and his helper were very professional and pleasant to work with and Troy gave me a call the next day to see if everything was still looking good.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Kimberly M.
07/2013
5.0
pool cleaners
  + -1 more
He was awesome, very detailed and knowledgeable.. Will keep him as my pool man.\
Description of Work: Pool pump repair and set up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Cheryl & Bob S.
06/2013
5.0
pool cleaners
  + -1 more
He does a great job. He is very timely in getting here when we request and knows kind of what we need. He is very good price-wise. He is reasonable for what he is doing. He is always really honest about the work he is going to do and gives us options. He completes the work in a timely manner.
Description of Work: We have been using Palisades Pool Service for several years to open and close our pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Shelly K.
10/2012
5.0
pool cleaners
  + -1 more
We have used Troy for many years. This year we had to replace the concrete on one side of the pool. Troy worked with our concrete company to insure that the new concrete was done properly. Once the old concrete was removed, the pool moved slightly. He secured it back in place and then made sure that all metal parts were properly grounded. He instructed the contractor on how to properly pour the concrete so that the inlaid track cover would be level. He is knowledgeable and professional - a pleasure to work with.
Description of Work: Price includes pool closing as well as pool repair work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$490

DIANA N.
07/2012
5.0
pool cleaners
  + -1 more
I was having trouble finding someone on Angie's List to repair a Whirlpool Tub in a house we are selling. Talked to Ryan at Angie's List and he sent me Troy's information this morning. Was able to easily reach Troy and explained the issue we were having. Troy was willing and able to come out this evening and take a look at the tub. He was able to fix it quickly and cleaned up after himself. We are very appreciative of his willingness to help us on such short notice at such a reasonable cost. Thanks Troy!
Description of Work: Repaired Bathroom Whirlpool Tub - Air switch on tub was not working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

CLAUDIA P.
08/2011
5.0
pool cleaners
  + -1 more
He did a good job, and his prices are very good compared to other companies. He was very helpful, prompt, and took care of everything right away.
Description of Work: He came out and fixed the liner on my pool, diagnosted a problem with my heater, and removed some burnt spots left by some fireworks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dean B.
06/2011
5.0
pool cleaners
  + -1 more
He does absolutely great work. He knows what he is doing. He is very dependable, reliable, and professional. He also is reasonably priced. I would highly recommend him to anyone.
Description of Work: His pool service is the company we hired to work on our pool for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dean B.
03/2011
5.0
pool cleaners
  + -1 more
He shows up on time, is very honest, and does what he says what he will do. I would recommend him to others. He is very professional and dependable. He will never try to up sell you. He fixes the problem.
Description of Work: He services our pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dean B.
03/2011
5.0
pool cleaners
  + -1 more
He shows up on time, is very honest, and does what he says what he will do. I would recommend him to others. He is very professional and dependable. He will never try to up sell you. He fixes the problem.
Description of Work: He services our pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dean B.
07/2010
5.0
pool cleaners
  + -1 more
It was great. He is dependable, when he says he is going to do something he does it. He has worked on our pool for 10 years and has 20 years experience on pools. He also has fair prices. When he opened our pool in the spring he fixed our pool heater so we did not have to get a new one.
Description of Work: Could not get the pool cover to open and he came out to fix it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    5135 Moller Rd, Indianapolis, IN 46254


    Service hours

    Sunday:
    8:00 AM - 8:00 PM
    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    8:00 AM - 8:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service

    FAQ

    Palisades Pool Service is currently rated 4.7 overall out of 5.

    Sunday: 8:00 AM - 8:00 PM

    Monday: 8:00 AM - 8:00 PM

    Tuesday: 8:00 AM - 8:00 PM

    Wednesday: 8:00 AM - 8:00 PM

    Thursday: 8:00 AM - 8:00 PM

    Friday: 8:00 AM - 8:00 PM

    Saturday: 8:00 AM - 8:00 PM

    No, Palisades Pool Service does not offer free project estimates.
    No, Palisades Pool Service does not offer eco-friendly accreditations.
    No, Palisades Pool Service does not offer a senior discount.
    Yes, Palisades Pool Service offers emergency services.
    Yes, Palisades Pool Service offers warranties.
    Palisades Pool Service offers the following services: Pool opening and closing, weekly cleaning, salt systems, heater repair, motors, automatic cover repair, liners, accessories, pump replacement & installation.
    spa/jacuzzi repairs, pool installations & hot tubs.

    Contact information

    5135 Moller Rd, Indianapolis, IN 46254


    Service hours

    Sunday:
    8:00 AM - 8:00 PM
    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    8:00 AM - 8:00 PM