About us
Business highlights
40 years of trusted experience
Emergency Services Offered
Services we offer
Amenities
Free Estimates
YesWarranties
YesEmergency Services
YesAccepted payment methods
Reviews
4.640 Reviews
Showing 1-25 of 40 reviews
Zach S.
09/2013
car accessories, home theater design
 + 0 moreWork was performed in the time they had estimated with no additional unexpected costs.
Description of Work: Installed GPS Navigation unit in dash
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Yes, I recommend this pro
$450
DAVID C.
02/2013
home theater design
 + -1 moreThey were super. We have used them off and on for the past ten years. The salesperson was very low pressure and very low key. Their installers are first rate. The are neat, clean, personable. They really make sure you know how to use the new equipment. I would highly recommended them to anybody.
Description of Work: We used Ovation Audio Video Solutions for installation and purchase of a 65 inch demonstrator plasma TV.
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Yes, I recommend this pro
$3,000
Gregg J.
07/2012
home theater design
 + -1 moreI like their knowledge of the equipment that they sell.
Description of Work: I purchased some products from Ovation Audio Video Solutions. I have bought three different speakers, an amplifier, and two power conditioners.
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Yes, I recommend this pro
$1,100
WILLIAM R & NANCY A G.
06/2012
home theater design, tv sales
 + 0 moreWhen you go to the sells room, the people there really know their equipment. They are good at explaining things, and they ask you questions to help you get the best equipment for you. They don't always try to get you to buy the most expensive items, they try to give you what would be the best for what you are wanting. Their prices are a little bit higher then I would like.
Description of Work: I used Ovation Audio Video Solutions to purchase an entertainment system. They also installed it for us.
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Yes, I recommend this pro
$2,000
Martha L.
02/2012
home automation
 + -1 moreI really like their service and they have been super for us. They are readily available and they responded well. When we have any problem, they come immediately, work hard to find our problem, and they fix it.
Description of Work: I last used Ovation Audio Video Solutions a couple of years back. We use them for new installations and also for other problems.
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Yes, I recommend this pro
JENNIFER P.
10/2011
home automation, home theater design
 + 0 moreWe were very impressed by not only the quality of the products and Instillation but the attention to detail that the installer used when setting up our new entertainment system. The installer truly went above and beyond to hide wires, and make sure that everything was organized in case something went wrong it would be easy to locate and fix the issue. The installer took the time to inform us about how to use everything and we are going to use them for several other projects in the future with existing equipment!
Description of Work: We purchased a new home theater system and used this company for the installation.
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Yes, I recommend this pro
Lynn G.
10/2011
home theater design
 + -1 moreOverall, the experience was good. . They were helpful in recommending which particular piece of equipment we should buy. We had a number of questions about hooking the receiver up to all of our equipment, and they were very helpful with advising us how to hook it up properly.
Description of Work: We purchased an AV receiver for surround sound.
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Yes, I recommend this pro
ROBERT & ANA S.
10/2011
home automation, home theater design, tv sales
 + 1 moreI would consider them a high-end electronic/stereo/tv place. However, any time my husband is interested in purchasing anything technological, he goes to Ovation for advice. He always seems satisfied and receives great advice. They've been around a long time and my husband has never had an issue.
Description of Work: We go here to purchase high-end stereo/audio/tvs.
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Yes, I recommend this pro
JOE H.
10/2011
home theater design, tv sales
 + 0 moreWe like this company. They know what they're doing. We used to use them when they were on the West side for years. I'm happy with their services.
Description of Work: We purchased a tv from them and they had installed stereo equipment for us (upstairs-8 years ago & in the basement). They also set up one universal remote (instead of having several remotes).
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Yes, I recommend this pro
Laurie W.
10/2011
tv sales
 + -1 moreThe experience was fine. Six years later and the tv is still working. I'm happy with the purchase.
Description of Work: I purchased a television set from them.
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Yes, I recommend this pro
MARY & DAN K.
10/2011
home theater design, tv sales
 + 0 moreAt the time, their price was competitive. They are knowledgeable and know their products. The technicians delivered the tv and installed it. They certainly referred me to people who had answers. If they're selling a product, I would imagine they'd have a maintenance technician on hand. I just had to make a few extra phone calls, but overall, it was has been a good experience.
Description of Work: They sold me a wide-screen Mitsbuschi about 4 years ago. Just recently, I was having a problem with it. They referred me to a place that would do the repair. Ovation was helpful in starting the process for the repair.
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Yes, I recommend this pro
Leslie W.
10/2009
home theater design
 + -1 moreAbsolutely Excellent. They explained the new set up and it was much easier to turn on/off as well as switching from DVD, TV and to Uverse. I was very pleased with their customer service and their extreme knowledge of the system. Especially since they had a little time to spare before their next service call they volunteered to pick up the speakers and bring them right back to install them! Ovation is a definate recommendation and re-hire!!!!!!
Description of Work: I spoke with Frank the service manager and requested for someone to come out and hook up my DVD to my reciever because I was unable to watch the DVD and get audio or an input to even watch it this was due to the fact that it was in a very heavy cabinet and I don't understand the basic audio connections. It was worth a service call to get it right. John and Brian showed up promptly at 9am the next day and not only did they hook my DVD up, they were able to change some-things on my remotes to switch automatically from TV, DVD, to my WII systems. Did a check of my surround sound system and noted that the front speakers were blown. (because I lived somewhat close) John and Brian made a recommendation of some front speakers called the store to see if they had they went back to the store and picked up a set of front speakers that they sold in the store they had some in stock so they went to go pick them up and came back out to my house and hooked them up. This was all due to another company I originally hired a couple of years ago took a short cut and because that company didn't check the surround sounds they compensated for it by setting it up to a very high volume in the front which in actuality they were probably blown at that time. Although, I probably didn't have to purchase a new set of front speakers right at this time I decided to just because I was extemely happy with the work that they had done and their customer service from the minute I made the phone call!!!
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Yes, I recommend this pro
$400
Scott M.
07/2009
home theater design
 + -1 moreI met with the salesman in early April and we designed a system that would be installed in May as part of a remodeling project. I paid a $3000 deposit and signed a contract specifying all of the components to be installed. When it came time to install the units, four items were no longer in stock and no longer available as the models had changed. I assumed that when I gave Ovation a deposit that they would pull these items from inventory so that they would be available to install when we were ready, however that is not how they do business. As a result, it took two extra months to get these items and complete the job. The installation process was also more difficult than it should have been. There were a number of installation errors and omissions. There was not good communication between the salesman, the installation foreman, and the installers. The installers were not properly informed of the original plans that we had formulated with the salesman and the foreman, and it took a number of emails, calls and return trips to get everything correct. There was no follow up at any stage, and I had to constantly call to bring problems to their attention. To be fair, we did make some changes along the way,and our salesman threw in a few extra services to help satisfy us.. Overall the final results are satisfactory, but it was a difficult journey.
Description of Work: Designed, sold and installed televisions and a home theater system
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$12,000
BETHANY T.
10/2008
home theater design
 + -1 moreThey did the transfer effectively though it did take a while. They were able to disassemble and then reassemble easily though it did take a while to complete.
Description of Work: Ovation took apart our 65" projection TV and transferred it from our main floor to our basement.
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Yes, I recommend this pro
$70
CONNIE L.
10/2008
home theater design
 + -1 moreAfter checking with other companies that work on high end systems, what I was told was not true. I hate this had to happen because I've done business with this company for many years.
Description of Work: Took my Nakamichi music bank in to have repaired. I was told right off the top that parts were not available nor could it be fixed.
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C BRUCE F.
05/2008
home theater design
 + -1 moreVery well. Brad Edwards was the salesman who made positive recommendations but was not pushy or press to upgrade to more than we needed. Ryan, Brian and Dave were the installation team. They arrived exactly on time and were done in less time than anticipated. They worked well together and were attentive to details. They cleaned up messes from cutting holes in the ceiling, were attentive to our requests and were an effective team. Once the hardware was installed they spent extra time making the system work as smooth and simple as possible. They improved some of the interconnection problems and made sure that everything worked together. This was as pleasant and positive experience as I have every had with a sound system.
Description of Work: Sold and installed 5.1 sound system and speakers and controls in two additional rooms. Also added a CD player to the sound system and integrated it all with an existing television.
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Yes, I recommend this pro
$2,750
DAVID C.
01/2008
home theater design
 + -1 moreAndy Wright who is apparently the assistant manager there, he explained to us in very clear language about everything. He was very knowledgeable about his products and there was no pressure to buy. He even told us that we didn't need to upgrade our existing DVD player to a Blu-Ray player. He just showed us the difference between the two. There was a BIG difference it made and my wife and I decided to go ahead and upgrade it. The installers were really good fellows that you'd like to have around. They were very well spoken and very, very neat especially the way they had the wires lined up. The only problem we had is with the remote but they are coming out to take care of that soon. I am very pleased by the way I have been treated by them. I would use them again.
Description of Work: We purchased a 52 inch LCD TV, Blu- Ray player and programmable IR & RF remote from them. They also re-arranged our upstairs stereo equipment for us.
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Yes, I recommend this pro
$6,500
JOANNE and ROGER L.
11/2006
home theater design
 + -1 moreExcellent service and value. Mark Stella was great at explaining the different systems and with his follow-up service.
Description of Work: Wanted a new flat screen LCD and sound system. They sold me the equipment and helped with the installation.
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Yes, I recommend this pro
$7,000
BRET W.
10/2006
home theater design
 + -1 moreThe staff at Ovation is always very helpful and knowledgeable. I trust their input when deciding what to purchase. My salesperson was very patient as I chose these speakers. I compared them to other speakers with my own soundtrack over and over. I am very pleased with my purchase.
Description of Work: Bought a pair of Martin Logan speakers for my home system. These are very expensive speakers.
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Yes, I recommend this pro
$2,500
ROBERT H.
10/2006
car accessories
 + -1 moreI bought several items from this location less then two years ago new radio, amp, subs, cd changer, and car alarm with remote start on it for my Yukon Denali. They performed great work and it sounds great. My radio is a Kenwood and it has the flip down motor feature on it. For some reason my radio started to have a mind of it's own and wasn't operating properly. The installer took my radio out without an appointment to get it taking care of asap, the problem with that is I wouldn't have a radio for a week or so. I was pretty upset and Victor the store manager overheard my phone conversation complaining to a friend. After I got off the phone he went above and beyond trying to make me happy, he was going to exchange the radio but didn't have any in stock, so he gave me a loaner radio until mine gets back. Honestly he didn't have to do that so I strongly recommend Ovation for any work in the Audio field, they have great customer service. Ask for Victor and your in great hands.
Description of Work: Purchased and installed complete sound system for my suv. Had a problem with the radio and it was taken care of with little hassle.
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Yes, I recommend this pro
$3,000
LINDA & JERRY T.
07/2006
home theater design
 + -1 moreWe were pleasantly surprised because their price was cheaper than one of the bigger stores for the TV. The service was excellent.
Description of Work: They sold and installed a HD TV and installed the remote system.
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Yes, I recommend this pro
ERIC F.
03/2006
home theater design
 + -1 moreOvation sales process is quite good - Mike Sheets our sales person took the time to explain difference of TV plasma vs LCD etc. But over sold us on audio system. Installation took way longer than estimated. Crew showed up late for installation
Description of Work: Purchased and had flat screen HD plasma screen TV installed with sound system.
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$7,500
Laura S.
01/2006
home theater design
 + -1 moreGreat experience. Worked with Brad Edwards for the estimate and sales. His initial quote included the flat screen Plasma TV but when we looked at the one he recommended we didn't like it. It was a VERY nice TV, but we had seen one elsewhere that we liked the looks of better. He told us the other TV was a great product and that it didn't matter if we bought it elsewhere, the rest of the pricing was the same. The TV was over $3500, so I'm sure he would have liked the sale, but he never batted an eye. The installation guys were here about 2 days and were totally professional. They were very helpful in explaining the use of the system to us. It's turned out to be easy to use and totally enjoyable. Had one minor problem because after the TV was installed we realized that it was too small for the space and we exchanged it (again, not purchased through Ovation) but Ovation came back out and solved it, no charge even though it was a result of the TV exchange.
Description of Work: Installed flat screen plasma TV over fireplace and surround sound and sound system and speakers for main floor. We purchased a flat screen TV elsewhere, just because we liked it better than their choices, but the price includes installation of the TV above our fireplace and installation of speakers/volume control throughout our main floor and all of the other equipment. However, our home was pre-wired for the speakers, so that cost was not included. Without the speaker wires, each room cost about $250 for two ceiling or wall speakers and the volume control. Also, almost $1000 in our case was for a single speaker that we wanted to use for the surround sound, rather than 3 separate left, center, right, speakers, and we purchased a much needed universal remote that was $345, and they charged $200 to program it. It would be VERY difficult for a homeowner to program the remote on their own, it's worth the cost.
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Yes, I recommend this pro
$6,600
ARIEL G.
10/2005
car accessories
 + -1 moreMIKE, THE INSTALLER, IS ONE OF THE GREATEST INSTALLATION TECHS AROUND, IN MY OPINION. HE DOES QUALITY WORK AND TRIES TO SAVE YOU TIME AND MONEY BY USING NON-NAME BRAND ITEMS THAT END UP DOING THE SAME OR BETTER JOB AS THEIR MORE EXPENSIVE COUNTERPARTS. I WOULD RECOMMEND HIM TO ANYONE CONSIDERING INSTALLING AFTERMARKET PARTS.
Description of Work: I HAD AN AUTO ALARM AND AUDIO AMPLIFIER INSTALLED.
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Yes, I recommend this pro
$200
MARCIA & NORM M.
10/2005
home theater design
 + -1 moreJOHN AND RYAN WERE EXCELLENT, KNOWLEDGEABLE AND EFFICIENT. THEY WORKED ON SYSTEMS ALL MORNING. THEIR PRICE IS MORE THAN FAIR. SUPER JOB! THEY WILL BE RETURNING FOR ADDITIONAL PROJECTS.
Description of Work: HOOKED UP WIDE SCREEN TV AND SURROUND SYSTEM IN LOWER LEVEL, UTILIZING BASE SOUND SYSTEM ALREADY INSTALLED IN HOME. ALSO HOOKED UP AUDIO SYSTEM TO UTILIZE LOWER LEVEL SURROUND SYSTEM.
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Yes, I recommend this pro
$195
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Contact information
6609 E 82nd St, Indianapolis, IN 46250
http://www.ovation-av.comService hours
Sunday:
12:00 PM - 5:00 PMMonday:
9:00 AM - 6:00 PMTuesday:
9:00 AM - 6:00 PMWednesday:
9:00 AM - 6:00 PMThursday:
9:00 AM - 6:00 PMFriday:
9:00 AM - 6:00 PMSaturday:
10:00 AM - 6:00 PMLicensing
Bonded
Insured
No License Required for Trade
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Stereo and Home Theater Systems,
TV Sales,
Home Automation,
Auto Accessories
FAQ
Ovation Audio Video is currently rated 4.6 overall out of 5.
Sunday: 12:00 PM - 5:00 PM
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 6:00 PM
Ovation Audio Video accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Ovation Audio Video offers free project estimates.
Yes, Ovation Audio Video offers eco-friendly accreditations.
No, Ovation Audio Video does not offer a senior discount.
Yes, Ovation Audio Video offers emergency services.
Yes, Ovation Audio Video offers warranties.
Ovation Audio Video offers the following services: Home automation, network integration, commercial integration as well as home audio, video and theater design & installation services. Indy's only real stereo store with dedicated listening rooms and the best brands of stereo components on display for you to relax, listen and compare before you buy. Featuring a large selection of headphones, DACs, wireless speakers and turntables in every price range.
Contact information
6609 E 82nd St, Indianapolis, IN 46250
http://www.ovation-av.comService hours
Sunday:
12:00 PM - 5:00 PMMonday:
9:00 AM - 6:00 PMTuesday:
9:00 AM - 6:00 PMWednesday:
9:00 AM - 6:00 PMThursday:
9:00 AM - 6:00 PMFriday:
9:00 AM - 6:00 PMSaturday:
10:00 AM - 6:00 PM