One Hour Heating & Air Conditioning - Indianapolis

I said it all above.

In addition to thoroughly checking our system he took the time to ask about our smoke and Co2 detectors to make sure they were working. He also explained how the installation of our basement duct work in our recently built M.I. home is causing less efficient air flow. I am filing a claim from'repair' through my homeowner's warranty. Thank you Darren!

Tech did a very detailed service.

I replaced the air and furnace both, the two man crew was in and out in 6 hours. They left absolutely no mess! The salesman was very helpful and professional, and didn’t try to sell me anything I didn’t need.

Great service

Te-Marcus gave a great review of the service he performed. He left me with a lot of confidence that the job was done right.

I have used them for the last 8 years they do a good job they are on time, great service.

Dial One was great. Bob came out, measured and sized everything before going through our system options. Bob also went above and beyond to try to get us the best price on the system. When the installers came out they were on time and efficient, and even checked out our existing ductwork to make sure it was all ok before installing the new system. They were also on par price wise with the other estimates we received. Overall I wouldn’t hesitate to use Dial One again.

Great service and a very nice and friendly service technician.

Temarcus was efficient and friendly. He appeared to have a good understanding of what needed to be done and did it in a reasonable amount of time.

Technician was very polite and explained the problem very efficiently to me. Turn around good.

I don't normally like to give 5 star reviews, not because they're not possible, but because I feel like most people just spam the 5 star button and don't give reasonable explanations to fit the rating. In this case though it really was 5 star service. Nathaniel was our HVAC Technician and he did an excellent job explaining everything he was working through and looking at when diagnosing our central AC system and inspecting and cleaning the indoor and outdoor units. The appointment ended with my wife and I both very much more knowledgeable than we started out at, about both AC systems and the various parts and processes in general, and our own system's status (A lot of that information was not made very clear to us when we purchased the house a year ago). I now feel I have a good idea of how well our current system is performing and am better prepared to make the right decisions going forward about what parts may need replaced, when, for how much, etc. Not only was he very informative, but he obviously did good work on our system as it's running much more efficiently now that he's tuned it up and replaced a couple items that were in need of replacement. Overall, very helpful and very happy with the service Nathaniel provided. Will be using One Hour again come winter time for furnace checks.

They came the very next day. The coils in the Ac were frozen and therefore needed them to defrost prior to diagnosing the problem. They were able to come back that same day. That being said, I’m not sure they fixed the problem.... we shall see.

Darren H. did a great job. He was so informed and informative of what was going on. His patience was great. I have no idea what was up and he helped me understand.

They took care of my problem and when it wasn't fixed they came back at no cost to me. I only paid for the part.

The service tech was knowledgeable and explained everything, and answered all of my questions.

Our A/C unit went out on the hottest weekend of the year; Home Advisor was able to connect us to the One Hour Heating and Air Conditioning booking team on a Sunday afternoon and they were out at noon on Monday to start the repairs. That was greatly appreciated as our house had reached 90* inside

What a wonderful experience! Service representative was respectful,honest.I was very pleased with the service!!!The entire staff was simply excellent!! Truly a blessing! Thank you all!!

AC Tech was very knowledgeable and down to business. He discussed ways to save money and energy, which was very important to me. He also had a great personality.

Professional, courteous Completed the job as promised mindful of my needs. Cover floors to keep clean. Thanks

he was great checked everything and replaced a part and it is working great now. i recommend them for Heating & Air Conditioning .