Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

New Phase Comfort Heating & Cooling, LLC

Heating and Air Conditioning, Energy Efficiency Auditing, Heating Oil

About us

New Phase Comfort Heating and Cooling, LLC is focused on providing high-quality service and customer satisfaction we will do everything we can to meet your expectations. We accept cash, Official Checks and Credit Cards.

Business highlights

13 years of trusted experience
Emergency Services Offered

Services we offer

Routine maintenance of your heating and cooling system, full system replacements,we can handle all of your HVAC repair and replacement needs. We can also handle water heater installations.

Amenities

Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.610 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
0%
3
0%
2
0%
1
10%


Rating CategoryRating out of 5
quality
4.9
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 1-10 of 10 reviews

Mike L.
06/2022
1.0
heating & air conditioning/hvac
  + -1 more
They replaced the furnace but installed a furnace without a spot to put a filter. They said that cost extra when I found out it was done that way. I agreed to pay them 200 and they said OK but will not come out to do the work. They keep saying they will but never show up. All I want is a spot for my filter. Who would install a firnace that could not have a filter?
Description of Work: Furnace replaced
Rating CategoryRating out of 5

Dave H.
06/2020
5.0
energy audit
  + -1 more
New Phase did a fantastic job! They came on time and had us up a running in less than 1 hour. Would highly recommend. Would not hesitate to call them if we have HVAC problems in the future. Thanks AJ for a job well done!!
Description of Work: Replaced condenser on outside unit
Rating CategoryRating out of 5
Yes, I recommend this pro

John N.
10/2019
5.0
heating & air conditioning/hvac
  + -1 more
Excellent! Ajay Wooden was able to identify the problem with our furnace that others never found. Works great now. Hard working, impressive young man. Thank you.
Description of Work: Furnace repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from New Phase Comfort Heating & Cooling, LLC
Thank you so much for your kind words, [Member Name Removed]. We really appreciate you taking the time out to share your experience with us.

Sue M.
10/2019
5.0
heating & air conditioning/hvac
  + -1 more
They arrived on time. I've never seen service workers so spotless. They did a great job. They cleaned it all up. Explained the manual, explained the bill. They followed up the next day. They were very nice. I called them for an emergency service today and they came in within 20 minutes.
Description of Work: I used them last August and they replaced my air conditioner unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from New Phase Comfort Heating & Cooling, LLC
Thanks for the awesome review, [Member Name Removed]! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Sivan M.
10/2019
5.0
heating & air conditioning/hvac
  + -1 more
It went very well! They are always very friendly and courteous. They are extremely knowledgeable and easy to work with. I would highly recommend them.
Description of Work: Repaired my heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from New Phase Comfort Heating & Cooling, LLC
[Member Name Removed], thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.

dana M.
10/2019
5.0
heating & air conditioning/hvac
  + -1 more
AJ owns And operates a well run Heating and cooking business. I’ve been using him for years on multiple properties. He always diagnoses accurately and fixes what needs to be fixed with recommendations for anything that is good to have but maybe not critical if cost conscious. I let him in my tenants properties and give him access to my house if I’m not home and a unit needs to be tuned up or repaired. He has been a blessing and I’m so glad to have him around and available when I need someone I can trust! Thanks AJ for all your help over the years.
Description of Work: Trustworthy and knowledgeable!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from New Phase Comfort Heating & Cooling, LLC
Thank you so much for your kind words, [Member Name Removed]. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future!

Donna W.
10/2019
5.0
heating & air conditioning/hvac
  + -1 more
Work performed was excellent. Very Professional
Description of Work: Air Condition Unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from New Phase Comfort Heating & Cooling, LLC
Thank you so much for taking the time to leave a positive review. [Member Name Removed] we really appreciate your business.

Dorether W.
10/2019
5.0
heating & air conditioning/hvac
  + -1 more
They were timely, they were very knowledgeable about the product, and reasonable price. They clean up after themselves, friendly, and very courteous.
Description of Work: They repaired a furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from New Phase Comfort Heating & Cooling, LLC
Thank you so much [Member Name Removed] for for your kind words. We truly appreciate your continued business.

Lane S.
10/2019
5.0
heating & air conditioning/hvac
  + -1 more
They did a very good job and their price was very reasonable. They were punctual and I would definitely hire them again.
Description of Work: They did a repair on my furnace and condenser.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from New Phase Comfort Heating & Cooling, LLC
[Member Name Removed], thank you for taking the time to leave a positive review. We really appreciate your business.

paul S.
12/2017
5.0
heating & air conditioning/hvac
  + -1 more
Their first visit quickly diagnosed a minor leak that could be quickly resolved. A few weeks later the problem returned. Ajay returned and found other leaks that were not identified earlier. He resolved the issue and has me ready for next summer.
Description of Work: AC had not been cooling

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$600

Response from New Phase Comfort Heating & Cooling, LLC
Thanks for the awesome review, [Member Name Removed]! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

    Contact information

    6924 Starkey Ridge Ln, Indianapolis, IN 46268


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 4:00 PM

    Licensing

    Insured

    Licensed*
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Energy Efficiency Auditing,
    Heating Oil

    FAQ

    New Phase Comfort Heating & Cooling, LLC is currently rated 4.6 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 8:00 AM - 4:00 PM

    New Phase Comfort Heating & Cooling, LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, New Phase Comfort Heating & Cooling, LLC does not offer free project estimates.
    No, New Phase Comfort Heating & Cooling, LLC does not offer eco-friendly accreditations.
    No, New Phase Comfort Heating & Cooling, LLC does not offer a senior discount.
    Yes, New Phase Comfort Heating & Cooling, LLC offers emergency services.
    No, New Phase Comfort Heating & Cooling, LLC does not offer warranties.
    New Phase Comfort Heating & Cooling, LLC offers the following services: Routine maintenance of your heating and cooling system, full system replacements,we can handle all of your HVAC repair and replacement needs. We can also handle water heater installations.

    Contact information

    6924 Starkey Ridge Ln, Indianapolis, IN 46268


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 4:00 PM