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Mr Window Inc

Windows, Doors

About us

Mr. Window has a certain way of doing business — the right way! That’s evident in our corporate philosophy and how we conduct business. It’s reflected throughout our 33-year history as a family-owned business that specializes in selling and installing top-quality windows and doors. And it’s demonstrated every day by our staff and their commitment to excellence in the home remodeling field. We have a great reputation in the central Indiana community. We carry the best products, including Pella Windows and Door, Okna Windows, Sunrise Windows and doors and Masonite Doors. Mr. Window employs the most qualified people to ensure that your home remodeling experience not only meets but exceeds expectations. We offer free consultations and in-home estimates. We also schedule appointments convenient to your schedule, including evenings and Saturdays. Our showroom is open Monday through Friday, 8:30 a.m. – 4:30 p.m. We're also available for evening and weekend appointments. Make it easy on yourself and let Mr. Window handle your next home remodeling project. You’ll be glad you did. Family owned & operated. Cost is determined by the job. Award winning.

Business highlights

37 years of trusted experience


Services we don't offer

Repairs to windows or doors that were not installed by the company. Residential broken glass or seal failures. Auto glass.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.81,146 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
5%
3
3%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 976-1000 of 1146 reviews

Nicole N.
04/2016
5.0
doors
  + -1 more
See above.
Description of Work: My provider installed a Verde sliding door to my custom home. It took longer than expected but the crew worked diligently in the cold. They not only worked to preserve the wood work trim in the interior but also worked via phone with my security system providers. They were amazing and exhausted by the time the left my house. I would use Mr. Window Inc. again and recommend them to my friends and family. Thanks so much, Nicole

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Edmund B.
03/2016
5.0
replacement windows
  + -1 more
unknown
Description of Work: They did an excellent job installing new windows. And did so in timely manner.
Rating CategoryRating out of 5
Yes, I recommend this pro

Beverly O.
03/2016
5.0
replacement windows
  + -1 more
unknown
Description of Work: 7 windows installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$3,150

ROBERT R.
01/2016
5.0
replacement windows
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$600

Costantine A.
01/2016
5.0
replacement windows
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Debra M.
01/2016
5.0
replacement windows
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pam V.
11/2015
5.0
replacement windows
  + -1 more
unknown
Description of Work: They installed Windows. They were very professional. Cleaned up after they were done. I'm very pleased with the windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jodi P.
11/2015
5.0
replacement windows
  + -1 more
excellent, very very good
Description of Work: replaced all windows and doors
Rating CategoryRating out of 5
Yes, I recommend this pro
$21,000

Ken S.
11/2015
5.0
replacement windows
  + -1 more
unknown
Description of Work: Replaced 19 Windows in our house. Very professional group. Easy to work with! Fair price. Very quick to respond to any follow up issues. I would certainly use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

Melody S.
10/2015
5.0
replacement windows
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

JOY L.
09/2015
2.0
replacement windows
  + -1 more
unknown
Description of Work: forgot our appointment, didn't have info with him, suggested I drive to the showroom but the only person there was the accountant who said he didn't really know about windows.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Mr Window Inc
The only record we have of this member contact us is in 2005. We believe this review is possibly meant to be on another company's page since we have no record of the customer contacting us in the past ten years, We also do not have an onsite accountant that she could have spoken to, or ever have. We're asking that Angie's List remove this erroneous post and that anyone reading this review take into consideration our sixteen consecutive Super Service Awards.

Mike F.
06/2015
5.0
replacement windows
  + -1 more
unknown
Description of Work: Replaced 14 windows, took several weeks to measure, order and install products. You will need to allow for 4-5 weeks to complete this process
Rating CategoryRating out of 5
Yes, I recommend this pro
$9,000

Sotiria T.
06/2015
1.0
replacement windows
  + -1 more
See above
Description of Work: This provider did nothing. I called for a quote to replace two windows on a house I'm selling and they charge 89.00 just to come out and give you an estimate. Didn't bother to ask if I really was replacing and basically didn't call me back when I called the day before I had to phone them again to see about my call from the day before. A quote is a quote... You should really find out if someone is replacing before you blow off a deal. All because you assumed. GOOD luck in future. Don't tell them you're selling your house maybe someone will call you back and also potentially give you a free estimate which most vendors do to ensure you have the right to pick the right vendor.

Rating CategoryRating out of 5
professionalism
1.0


Response from Mr Window Inc
In order to clarify a few of the statements contained in this review. Mr. Window does not charge for an estimate unless it's being used as a negotiation tool when buying or selling of a residence. Only then do we charge a fee which is then refunded in full if and when the homeowner purchases windows or doors from our company. The reason we do so, as does many of our competitors, is because we receive several of these calls each day from prospective buyers, sellers and realtors, for the sole purpose of negotiating the sale of a home and not to purchase product. Secondly, this member initially called asking us to send someone out to repair windows which were determined to need repair during a home inspection. Once our general manager explained that we do not perform this service the homeowner asked for an estimate to replace the windows. We then took her information, with the intention of returning her phone call within 24-hours, and we would have but she called us, bright and early the next morning, before we had the chance to return her call. If the member wouldn’t have become so upset, and hung up on the owner, we would have gladly provided her an estimate over the phone. Lastly, Mr. Window has earned Angie’s List Super Service Award for sixteen consecutive years and we’ve done so by providing excellent service to not only our customers but to prospective customers as well. We sincerely hope that anyone reading this member’s review will take under consideration the earlier reviews which show we’ve kept satisfied customers coming back as well as referring their friends, family, and neighbors to do business with Mr. Window. Note: The woman who called and requested the estimate said she was a member of Angie’s List however this review does not match the name or address of the member whose name under which the review was posted. We've brought this to the attention of Angie’s List since this would mean the review should be reclassified as a non-member review and, if they would have purchased from us, they would have received a discount that is only for actual Angie's List members.

GARY K.
05/2015
5.0
replacement windows
  + -1 more
They were good.
Description of Work: We used Mr Window and they did put windows in January.
Rating CategoryRating out of 5
Yes, I recommend this pro

Jennifer R.
05/2015
5.0
doors
  + -1 more
.
Description of Work: Mr. Window gave us an estimate.
Rating CategoryRating out of 5
Yes, I recommend this pro

Larry L.
05/2015
5.0
replacement windows
  + -1 more
unknown
Description of Work: We needed some window work done on our house as we were selling it and moving to Iowa. They were very timely and responsive and their price beat two other providers. (They also could get it done quicker than the other providers.) All in all, a very good job. (Since we have moved to Iowa, we cannot use them again, hence that rating.)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Robert & Marlene K.
04/2015
4.0
replacement windows
  + -1 more
unknown
Description of Work: Replaced windows

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$6,000

Bill A.
04/2015
5.0
replacement windows, doors
  + 0 more
unknown
Description of Work: Replaced glass in 3 windows in our french door. Used better glass than we had and for less than half of a new door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Karen B.
02/2015
5.0
replacement windows
  + -1 more
unknown
Description of Work: Replaced all the windows in the back part of the house. Went very smoothly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,986

Janet & James D M.
12/2014
5.0
replacement windows
  + -1 more
unknown
Description of Work: Replaced our patio sliding door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

THOMAS F.
12/2014
4.0
replacement windows
  + -1 more
unknown
Description of Work: Installed four new window: The installer did an excellent job and windows look great. There were two strips missing and it took about six weeks to get those installed to complete the installation. We had a date and time for the owner to come and measure our windows and after waiting one half hour on that date I called and was told that he forgot the appointment. He did come at that point and measured the windows. We went with Mr. Window because our salesman Mike Sullivan convinced us that we would get better service from them because they have an established location and would respond quicker then other companies that work out of their house or sell other items besides windows. Mike also stated that he would stop by during the installation to see how things were going. Not only did he not stop by but he hasn't bothered to call to see if we are pleased or not with the windows. The last we saw of Mike was when he left our house on Sept. 3rd. with our deposit check in his hand. We could have gone with another company and saved $435.00 and most likely would have received the same quality of service. All things considered we are happy with the windows but I think we will try another company for our patio doors when we are ready to move on that project.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$2,300

Response from Mr Window Inc
First of all, I'd like to thank this member for their business as well as their feed back. And sorry for any inconvenience on our end. We try very hard to make the process as smooth as possible but sometimes there are minor bumps in the road. It is our policy to stop by and visit with the customer on the day of installation when at all possible. Unfortunately that sometimes can't be fit into the schedule. Mike (the salesperson) had already set appointments the morning of that day and the job was finished in a few hours. He should have contacted them afterwards and he has since. I hope this member hires us again. They would get the same great products and professional installation that they received on this project.

Bryan S.
11/2014
3.0
replacement windows
  + -1 more
N/A
Description of Work: I called their office on 10/27/14. Spoke to a gentleman about a quote for a patio door. He told me he would pass along my information to one of his salespeople and they would contact me. 7 days later and haven't received a call back.

Rating CategoryRating out of 5
responsiveness
1.0


Response from Mr Window Inc
I do not know how this happened. We normally respond within 24 hours. If you would like to send us a phone number, we would be happy to respond.

Amy B.
07/2014
5.0
replacement windows
  + -1 more
unknown
Description of Work: They came out and gave us a quote. They will be installing new windows in August. There are 9 double windows and 3 separate windows. The experience has been good so far in regards to the quote and the meeting with this company.
Rating CategoryRating out of 5
Yes, I recommend this pro

WILLIAM H.
06/2014
5.0
replacement windows
  + -1 more
unknown
Description of Work: 9 windows, 3 custom doors. company of their word, service orientated. attention to details and satisfying customer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Sue E.
04/2014
5.0
replacement windows
  + -1 more
unknown
Description of Work: Replaced 5 windows in a family room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

902 E 106th St, Indianapolis, IN 46280

http://www.mrwindowcompany.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 3:00 AM
Tuesday:
9:00 AM - 3:00 AM
Wednesday:
9:00 AM - 3:00 AM
Thursday:
9:00 AM - 3:00 AM
Friday:
9:00 AM - 3:00 AM
Saturday:
Closed

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Windows,
Doors

FAQ

Mr Window Inc is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 3:00 AM

Tuesday: 9:00 AM - 3:00 AM

Wednesday: 9:00 AM - 3:00 AM

Thursday: 9:00 AM - 3:00 AM

Friday: 9:00 AM - 3:00 AM

Saturday: Closed

Mr Window Inc accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
Yes, Mr Window Inc offers free project estimates.
Yes, Mr Window Inc offers eco-friendly accreditations.
No, Mr Window Inc does not offer a senior discount.
No, Mr Window Inc does not offer emergency services.
Yes, Mr Window Inc offers warranties.
Repairs to windows or doors that were not installed by the company. Residential broken glass or seal failures. Auto glass.

Contact information

902 E 106th St, Indianapolis, IN 46280

http://www.mrwindowcompany.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 3:00 AM
Tuesday:
9:00 AM - 3:00 AM
Wednesday:
9:00 AM - 3:00 AM
Thursday:
9:00 AM - 3:00 AM
Friday:
9:00 AM - 3:00 AM
Saturday:
Closed