Midwest Telephone Co., Inc. is a locally owned small business with 12 employees. Charles Sauter founded the company in 1985 after having worked 17 years as a phone technician with AT&T and Indiana Bell. The company offers a wide variety of telecom services for businesses.
Business highlights
40 years of trusted experience
Emergency Services Offered
Services we offer
Phone and data wiring, phone system repair, voice mail repair, telephone repair, computer networking, hosted and over-head paging.
Services we don't offer
Residental phone and internet service. We do service homes with business phone systems.
Description of Work: Replace some old phone wiring and a jack for phones in an older house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
CINDY H.
05/2013
5.0
phone wiring, phone repair
 + 0 more
The tech arrived on time, was clean, acted in a professional manner. I was completely satisfied.
Description of Work: After moving to a new location and having two business lines installed to the building only (not to the jacks), we needed professional help to punch down the correct lines in a complete board of wires. We could plug in the phone system, but it wouldn't work until the lines were directed to the correct phone jacks. The tech installed lines to ensure the phones would work at the correct location and made sure all was well before he left.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Response from Midwest Telephone Company Inc
Thank you for letting us know about your experience!
STEVE S.
09/2004
1.0
phone wiring
 + -1 more
BE VERY CAREFUL IF YOU WORK WITH MIDWEST TELEPHONE THAT THEY DON'T TAKE YOU TO COURT OR DO WORK THAT VIOLATES BUILDING CODE REGULATIONS.
Description of Work: I ASKED TO HAVE SOME TELEPHONE AND NETWORK CABLE INSTALLED. BECAUSE THEY HAD DONE WORK PREVIOUSLY, I ASKED FOR A SPECIFIC INSTALLER WHO WAS FAMILIAR WITH MY EQUIPMENT. HE ARRIVED WITH A HELPER WHO I DID NOT ASK FOR, THEN LEFT MID-DAY (AN EMERGENCY, HE SAID), AND THE INEXPERIENCED HELPER STAYED FOR THE REST OF THE DAY. MIDWEST TELEPHONE BILLED ME $80.00/HR. FOR THE INSTALLER, AND $80.00/HR. FOR THE HELPER WHO I DID NOT REQUEST. I PAID $500 OF THE TOTAL BILL WHICH WAS MORE THAN FAIR. THEN MIDWEST TELEPHONE FILED A LAWSUIT TO COLLECT THE $300.00 FOR SERVICES THAT I NEVER REQUESTED OR AGREED TO. PLUS, THE WORK DID NOT MEET BUILDING CODE REGULATIONS. THEY INSTALLED WIRES IN THE HEATING DUCTS!
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$800
Response from Midwest Telephone Company Inc
Thank you for your feedback!
04/2003
5.0
phone repair
 + -1 more
THEY REPLACED THE HANDSET ON OUR PHONE AND IT WAS VERY AFFORDABLE. I TOLD THEM WHAT I NEEDED AND THEY TOOK CARE OF THE PROBLEM. THEY WERE GREAT TO WORK WITH.
Description of Work: REPAIRED A TELEPHONE
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20
Response from Midwest Telephone Company Inc
Glad to help!
ALAN & SUZANNE R.
02/2003
1.0
phone wiring
 + -1 more
REPLACED A JACK, ASSURED US THAT THE ISSUE WAS CORRECTED. IT WAS NOT, THEY WERE NOT WILLING TO RETURN WITHOUT AN ADDITIONAL SERVICE CHARGE TO FOLLOW UP ON OWN WORK. THE ISSUE WAS WITH AN OUTSIDE LINE ULTIMATELY. THEYRE CUSTOMER SERVICE SEEMED QUITE UNPROFESSIONAL.
Description of Work: DIAGNOSING TROUBLE WITH A SECONDARY PHONE LINE, REPLACED A JACK
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0
$147
Response from Midwest Telephone Company Inc
We are always looking for ways to improve our service. Thank you for letting us know.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Phone Wiring,
Phone Repair,
Electronic Gadget Repair,
Phone Sales,
Voice Mail,
Office Equipment Repair
FAQ
Midwest Telephone Company Inc is currently rated 3.4 overall out of 5.
Sunday: 8:00 AM - 5:00 PM
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
Midwest Telephone Company Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Midwest Telephone Company Inc offers free project estimates.
No, Midwest Telephone Company Inc does not offer eco-friendly accreditations.
No, Midwest Telephone Company Inc does not offer a senior discount.
Yes, Midwest Telephone Company Inc offers emergency services.
No, Midwest Telephone Company Inc does not offer warranties.
Midwest Telephone Company Inc offers the following services: Phone and data wiring, phone system repair, voice mail repair, telephone repair, computer networking, hosted and over-head paging.
Residental phone and internet service. We do service homes with business phone systems.