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Midwest Telephone Company Inc

Phone Wiring, Phone Repair, Electronic Gadget Repair,

About us

Midwest Telephone Co., Inc. is a locally owned small business with 12 employees. Charles Sauter founded the company in 1985 after having worked 17 years as a phone technician with AT&T and Indiana Bell. The company offers a wide variety of telecom services for businesses.

Business highlights

40 years of trusted experience
Emergency Services Offered

Services we offer

Phone and data wiring, phone system repair, voice mail repair, telephone repair, computer networking, hosted and over-head paging.

Services we don't offer

Residental phone and internet service. We do service homes with business phone systems.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

3.45 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
0%
3
0%
2
0%
1
40%


Rating CategoryRating out of 5
quality
3.4
value
3.8
professionalism
3.8
responsiveness
4.6
punctuality
4.6
Showing 1-5 of 5 reviews

Andrew H.
08/2016
5.0
phone wiring, phone repair
  + 0 more
Very well.
Description of Work: Replace some old phone wiring and a jack for phones in an older house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

CINDY H.
05/2013
5.0
phone wiring, phone repair
  + 0 more
The tech arrived on time, was clean, acted in a professional manner. I was completely satisfied.
Description of Work: After moving to a new location and having two business lines installed to the building only (not to the jacks), we needed professional help to punch down the correct lines in a complete board of wires. We could plug in the phone system, but it wouldn't work until the lines were directed to the correct phone jacks. The tech installed lines to ensure the phones would work at the correct location and made sure all was well before he left.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from Midwest Telephone Company Inc
Thank you for letting us know about your experience!

STEVE S.
09/2004
1.0
phone wiring
  + -1 more
BE VERY CAREFUL IF YOU WORK WITH MIDWEST TELEPHONE THAT THEY DON'T TAKE YOU TO COURT OR DO WORK THAT VIOLATES BUILDING CODE REGULATIONS.
Description of Work: I ASKED TO HAVE SOME TELEPHONE AND NETWORK CABLE INSTALLED. BECAUSE THEY HAD DONE WORK PREVIOUSLY, I ASKED FOR A SPECIFIC INSTALLER WHO WAS FAMILIAR WITH MY EQUIPMENT. HE ARRIVED WITH A HELPER WHO I DID NOT ASK FOR, THEN LEFT MID-DAY (AN EMERGENCY, HE SAID), AND THE INEXPERIENCED HELPER STAYED FOR THE REST OF THE DAY. MIDWEST TELEPHONE BILLED ME $80.00/HR. FOR THE INSTALLER, AND $80.00/HR. FOR THE HELPER WHO I DID NOT REQUEST. I PAID $500 OF THE TOTAL BILL WHICH WAS MORE THAN FAIR. THEN MIDWEST TELEPHONE FILED A LAWSUIT TO COLLECT THE $300.00 FOR SERVICES THAT I NEVER REQUESTED OR AGREED TO. PLUS, THE WORK DID NOT MEET BUILDING CODE REGULATIONS. THEY INSTALLED WIRES IN THE HEATING DUCTS!

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$800

Response from Midwest Telephone Company Inc
Thank you for your feedback!

04/2003
5.0
phone repair
  + -1 more
THEY REPLACED THE HANDSET ON OUR PHONE AND IT WAS VERY AFFORDABLE. I TOLD THEM WHAT I NEEDED AND THEY TOOK CARE OF THE PROBLEM. THEY WERE GREAT TO WORK WITH.
Description of Work: REPAIRED A TELEPHONE

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

Response from Midwest Telephone Company Inc
Glad to help!

ALAN & SUZANNE R.
02/2003
1.0
phone wiring
  + -1 more
REPLACED A JACK, ASSURED US THAT THE ISSUE WAS CORRECTED. IT WAS NOT, THEY WERE NOT WILLING TO RETURN WITHOUT AN ADDITIONAL SERVICE CHARGE TO FOLLOW UP ON OWN WORK. THE ISSUE WAS WITH AN OUTSIDE LINE ULTIMATELY. THEYRE CUSTOMER SERVICE SEEMED QUITE UNPROFESSIONAL.
Description of Work: DIAGNOSING TROUBLE WITH A SECONDARY PHONE LINE, REPLACED A JACK

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0

$147

Response from Midwest Telephone Company Inc
We are always looking for ways to improve our service. Thank you for letting us know.

    Contact information

    8172 Zionsville Rd, Indianapolis, IN 46268

    www.midwesttelephone.com

    Service hours

    Sunday:
    8:00 AM - 5:00 PM
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Phone Wiring,
    Phone Repair,
    Electronic Gadget Repair,
    Phone Sales,
    Voice Mail,
    Office Equipment Repair

    FAQ

    Midwest Telephone Company Inc is currently rated 3.4 overall out of 5.

    Sunday: 8:00 AM - 5:00 PM

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 5:00 PM

    Midwest Telephone Company Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
    Yes, Midwest Telephone Company Inc offers free project estimates.
    No, Midwest Telephone Company Inc does not offer eco-friendly accreditations.
    No, Midwest Telephone Company Inc does not offer a senior discount.
    Yes, Midwest Telephone Company Inc offers emergency services.
    No, Midwest Telephone Company Inc does not offer warranties.
    Midwest Telephone Company Inc offers the following services: Phone and data wiring, phone system repair, voice mail repair, telephone repair, computer networking, hosted and over-head paging.
    Residental phone and internet service. We do service homes with business phone systems.

    Contact information

    8172 Zionsville Rd, Indianapolis, IN 46268

    www.midwesttelephone.com

    Service hours

    Sunday:
    8:00 AM - 5:00 PM
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM