Master Jewelers is a 25 year old, Indianapolis Jeweler specializing in diamonds, bridal jewelry, custom jewelry, loose diamonds, watches and repairs. We take pride in the attention and value we give our customers.
Business highlights
36 years of trusted experience
Services we offer
Indianapolis Jewelers specializing in diamonds, bridal jewelry, custom jewelry, loose diamonds, watches and jewelry repair.
After getting an estimate from a high-end jeweler, I checked with Master Jewelers and was so pleased with their estimate and skilled job with my rings, I will never use anyone else!
Description of Work: I needed to reinforce both wedding and anniversary rings.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Cathy K.
12/2017
4.0
jewelry stores
 + -1 more
They did a fine job. But for one little solder on the chain I didn't think it should have taken 2 weeks to get back.
Description of Work: Needed a chain fixed on a necklace.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$25
Marilyn A.
09/2017
5.0
jewelry stores
 + -1 more
Great. Friendly staff, clear in explanations and expected repair cost. Applied the appraisal fee to the repair work. Ready for me to pick up as projected. I didn't realize the kind of cleaning they would also give it. Really sparkled.
Description of Work: I had a ring appraised for insurance purposes. They recommended some prong repair--they were absolutely correct and I had them do the repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lisa P.
09/2017
5.0
jewelry stores
 + -1 more
It went well overall. One of the prongs broke off within the first 48 hours, probably because of all the work they had done to the ring. When I brought the ring in the next day, they quickly agreed to replace the missing diamond and fix the broken prong at no charge. They also offered to clean and examine the ring for free at any time. The only thing I wasn't happy about was the overall cost. I chose to pay it, even though it was higher than another quote I had received, because several people had recommended them so highly - mainly based on their quality and integrity.
Description of Work: My wedding and engagement bands have smaller prong set diamonds. One of the smaller diamonds had fallen out because of a broken prong. One of the bands was misshapen from overuse. They strengthened and reset many prongs, re-dipped the gold to refresh the silver appearance, and soldered the two rings together to strengthen them.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
christopher S.
08/2015
5.0
jewelry stores, jewelry appraisal
 + 0 more
Went to Shane Co first. Was told my diamond had a chip and was worth nothing as a trade in. Felt devastated. It would have been worth $1250.00. Went for a second opinion, at Master Jewlers, and was told there, that they could not find any chip or crack, but they only delt with trade in of 1 carrot and up. After telling her, that Mine had been purchased at Gordon's jewlers, 14 years ago. I was told that Gordon's is merged with Zales, and that would be my best bet. To make a long story short, Zales honored my agreement, and gave me $2458.00, in trade in, on my new Laser Certifiied 1 carot Diamond Solitare ring. If we had not stopped at Master Jeweler, I would have just been stuck with a so called "Chipped Diamond" SinceI have a full carot now, and when I decide to upgrade, Master Jewlers, will be my first consideration.
Description of Work: Examined my diamond ring for chip.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
TJ B.
11/2014
5.0
jewelry stores
 + -1 more
The diamond in my wedding ring was very loose, and when I had gone to the jeweler where it had been purchased, they told me the band itself had worn so thin that it was about to break. They suggested I get a new band and have the diamond set in it. However, after looking at all the bands they had, I really didn't like any they had to offer. Fearing I might lose the diamond, I put it in my jewelry box and hadn't worn it for over a year. My daughter wanted to get a generational hand picture at her upcoming wedding, and asked me to get my ring fixed. After looking on Angie's List, I decided to go to Master Jewelers to see what they had. I didn't know exactly what I wanted, but I knew what I didn't like. I wanted something a little different than the and quot;cookie cutterand quot; ring that looked like everyone else's. Mike was wonderful to work with, and after listening to what I liked and didn't like in a ring, suggested that we have one made. He sketched several options, and after a couple of tweeks, he had designed a beautiful individualized ring that cost no more than if I had purchased a and quot;cookie cutterand quot; ring. I was so thrilled with the ring when it came in, that I decided to buy my husband a new wedding band (which he loved as well) to celebrate the marriage of our only daughter. As the week of the wedding drew close, my daughter didn't have her and quot;something old, something borrowed, something blueand quot; yet. I had a sapphire ring that I had gotten when I was pregnant with her that had lost one of the sapphires. I brought it in to Mike, who quickly replaced the missing stone, and I gave it to my daughter to wear on her special day. I will definitely come back to Master Jewelers for all my future jewelry needs, and would highly recommend them!
Description of Work: made a new wedding ring for me and repaired 2 other rings. I also purchased a new wedding band for my husband
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JON & JANET S.
11/2014
5.0
jewelry stores
 + -1 more
The setting on my wedding ring needed to be checked for loose prongs and possible damage caused by accidental rough wear and tear. They inspected the ring and determined that no cracks existed in the gold. I appreciated their honesty! Also, they were able to make necessary minor repairs to the setting during my visit and at no charge! The ring has been worn for over 25 years and has been rebuilt by Master Jewelers in the past (they did an excellent job replacing a stone and rebuilding the setting at that time).
Description of Work: Wedding ring inspection and repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael A.
10/2013
5.0
jewelry stores
 + -1 more
Master Jewelers did an amazing job at making a custom made ring inspired and designed to go over my wedding band tattoo! They created a beautiful ring and had it to me by my time deadline. I would highly recommend anyone for their custom work. Mike was awesome to work with!
Description of Work: Custom Made Wedding Ring
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Ashley C.
08/2013
3.0
jewelry stores, watch repair
 + 0 more
Took my watch for repair. When I picked it up it still wasn't working. They didnt even check it before calling me to come pick it up. So they sent it back. A 2 week repair now took a month. When I picked it up it seemed fine. The next few days I realized that when I tilt my wrist to look at the time the watch hands fall down. The second hand doesn't tick every second, it ticks at times every second and most times every 2-3 seconds. While I'm sure they are good at their craft in jewelry I would suggest staying away from them for watch repair.
Description of Work: Watch repair
Rating Category
Rating out of 5
quality
1.0
value
5.0
professionalism
3.0
responsiveness
1.0
punctuality
3.0
$45
Janice B.
07/2013
5.0
jewelry stores, jewelry appraisal
 + 0 more
Everything went great. They were courteous, professional, finished on time and charged the price quoted.
Description of Work: I had Master Jewelers appraise a piece of antique jewelry for insurance purposes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
Callie P.
06/2013
5.0
jewelry stores
 + -1 more
Great service. Friendly staff. Did a great job on the ring.
Description of Work: Ring sizing, prong repair, and appraisal.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
ALLEN & BETH P.
04/2013
5.0
jewelry stores
 + -1 more
They did a really good job, called me before they did the repair because the costs ended up being more expensive. They did a beautiful job on the repair.
Description of Work: They repaired an antique silver teapot.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
will H.
02/2013
5.0
jewelry appraisal
 + -1 more
Very well. All my questions were given detailed answers. Gave me advice on some things I hadn't considered. Great experience.
Description of Work: cleaned, inspected and appraised three rings.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
ANNETTE R.
02/2013
5.0
jewelry stores
 + -1 more
I had four earrings that were given to me by my daughter in law with Native Alaskan bone in them. I bought a sterling silver necklace from Master Jewelers. They took the dangling part from the earring and put it on the necklace. Their customer service was very good. Their professionalism on the phone and in the shop were excellent. They were very accommodating. I would recommend them for someone who wants to do the same type of work or any jewelry reconstruction.
Description of Work: They reconstructed some jewelry.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$58.85
Penny W.
10/2012
5.0
jewelry stores
 + -1 more
They did exactly what I wanted. Good craftsmanship, the people were knowledgeable and it was ready on time.
Description of Work: They were able to set a diamond I had and put it on a chain.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Teresa W.
09/2012
5.0
jewelry stores
 + -1 more
Very nice overall. In addition to cleaning and polishing the ring and bracelet that were repaired, the jewelry I was wearing at the time was also cleaned at no charge. The clasp on a pendant I was wearing was also tightened at no charge. I also brought in an earring which I had found and asked if the stone was real. Again, at no charge, I was informed it was not. Appraisals are performed at $55 for the first item and $80 an hour for more than one item, which I find to be very reasonable. This is a full-service jewelry shop . A watchmaker is employed there as well. Master Jewelers will have all my jewelry business in the future. I plan to go there until all my jewelry is appraised or repaired.
Description of Work: Master Jewelers replaced a stone that fell out of a tennis bracelet and replaced a prong on my engagement ring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$61
Kapsool S.
07/2012
5.0
jewelry stores
 + -1 more
They did it pretty good. The price was pretty good.
Description of Work: My son was looking out for an engagement ring and he found that in Master Jewelers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Carolyn G.
03/2012
5.0
jewelry stores
 + -1 more
I have used them for several years now and the owner knows me very well. They last time I was in there was to purchase some rings. I like everything about them; they are friendly, accommodating and helpful. They come to me right away when I go in there. I rate them highly. I will continue to us them in the future.
Description of Work: I use Master Jewelers for jewelry purchase. They are a small business.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Suzanne J.
12/2011
5.0
jewelry stores
 + -1 more
I found Master Jewelers last summer when I realized that I had a ring with a loose emerald stone. I stopped by and they immediately tightened it, cleaned it and inspected prongs. They refused to accept payment, stating that it was so minor that it was free. 3 months later, my finacee's mom and I went through old jewelry to find gold to sell to finance new engagement ring. I took the lot to Master Jewelers and they sat down with me and went through it. We found a damaged engagement ring from great-great- aunt dating back to 1900. For just $150 they completely repaired it, removed and cleaned stone, appraised it for insurance purposes and re-plated it. We took accumulated diamonds to them and they created unique engagement ring. It is exactly what I wanted. They will be able to create wedding band too. I will be back frequently for new jewelry and for any needs!
Description of Work: Repaired jewelry, created custom engagement ring
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
John - Bert L.
12/2011
5.0
jewelry stores
 + -1 more
The settings were too advanced for me and their price and timeline was great. This allowed me to get the ring done in time for my client. I was very happy with their service. I am a jewelry designer, and when my manufacturing company cannot perform the service, Masters Jewelers can. I highly recommend them.
Description of Work: Master Jewelers set the stones in a ring I designed. The setting consisted of 3 Gypsy/Flush diamonds set in the ring. The stones were black and blue diamonds and they handled the job perfectly. They alerted me to a flaw in one of the stones up front, and their professionalism was great.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
KAREN A.
12/2011
3.0
jewelry stores
 + -1 more
The lady who waited on me was nice. The others in the shop weren't very cordial. There were no white gold charms on site. After looking through a few books and seeing the extremely high prices, was persuaded to order silver to mix w/white gold that that I already had (against my better judgement). After selecting a few, was rather put off that the priceing for silver charms was rather high as well. The repair on my necklace was done while I stood there. However, I was not impressed. The quality was less than that of one of my friends who is an amatueur jewelery maker...and it cost me $10
Description of Work: I went in to have repairs done on a white gold charm bracelet and purchase white gold charms. Also, needed to have a necklace repaired.
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$10
David H.
09/2011
5.0
jewelry stores
 + -1 more
Mikes group was very pleasant to work with. They made sure we were happy with the rings and had them sized right.
Description of Work: I purchased wedding bands..
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
Kyle L.
09/2011
5.0
jewelry stores, jewelry appraisal
 + 0 more
I needed to know if my internet purchase was what the seller had claimed. They took a look at my ring and told me the approximate color and clarity of the stones and whether or not I had paid a good price. Then since 2 stones were loose they went ahead and tightened up the setting for me. All of this was done on the spot and completely for free even though I hadn't purchased the ring from Master Jewelers. Wonderful professionals that actually care about the customers. Highly recommended.
Description of Work: They appraised a ring I purchased off of the internet and adjusted the setting because some stones were loose.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joe P.
08/2011
5.0
jewelry stores
 + -1 more
I was impressed that they did the work on the spot. Since it was our anniversary coming up some pearl earrings caught my eye. I thought they were an exceptional value and didn't look like everything else you see. That's really what I like about Master Jewelers the most - the selection is very unique! Plus, they're an official sponsor of The Colts and we are HUGE fans!!
Description of Work: I came into get my new watch adjusted. Mike took time adjusting my watch doing it twice even though it was an inexpensive service. It fits like it was made for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Melissa M.
08/2011
5.0
jewelry stores
 + -1 more
We already had an idea of what we wanted when we walked in the door. Mike Brown and another gentleman who told me he was the owners father-in-law were very friendly and let us browse. They didn't pressure us, they let me try on what I wanted without hovering over us.We purchased a lovely pair of earrings for our anniversary. We agreed on a price and I walked out the door with them in my ears-though my big grin almost out sparkled the earrings! What a fun experience and the earrings are the prettiest and most sparkly I've ever owned. We'll definitely be calling "Master Jewelers" our jeweler.
Description of Work: We purchased a pair of Martini cup diamond earrings for our anniversary.
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*Contact business to see additional licenses.
Service Categories
Jewelry Sales/Design/Repair,
Appraisals - Antiques/Jewelry/Items,
Watch Repair
FAQ
MASTER JEWELERS is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 10:00 AM - 6:00 PM
Tuesday: 10:00 AM - 6:00 PM
Wednesday: 10:00 AM - 6:00 PM
Thursday: 10:00 AM - 6:00 PM
Friday: 10:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
MASTER JEWELERS accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, MASTER JEWELERS does not offer free project estimates.
No, MASTER JEWELERS does not offer eco-friendly accreditations.
No, MASTER JEWELERS does not offer a senior discount.
No, MASTER JEWELERS does not offer emergency services.
No, MASTER JEWELERS does not offer warranties.
MASTER JEWELERS offers the following services: Indianapolis Jewelers specializing in diamonds, bridal jewelry, custom jewelry, loose diamonds, watches and jewelry repair.