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Markin Sales Camper Sales & Security Doors

Doors, Wrought Iron, Fencing

About us

6 employees. Cost is determined by the job. No travel charge in Indianapolis. Family owned & operated. Additional contact name - Angie Hawkins. Additional phone - (317) 240-4776. Additional DBAs - Markin Security Doors, Markin's. Financing available thru Personal Finance Co. .

Business highlights

48 years of trusted experience

Services we offer

Sales & installation of doors, step & porch railing, fencing & window guards.


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

3.611 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
55%
4
0%
3
18%
2
9%
1
18%


Rating CategoryRating out of 5
quality
4.1
value
4.2
professionalism
3.8
responsiveness
3.8
punctuality
3.8
Showing 1-11 of 11 reviews

BOBBI G.
01/2016
5.0
fencing
  + -1 more
I called them they came out that day, measured for the door. They had to order it. They installed it, took an hour. They were kind, nice, efficient. I could not have asked for better service. The door even looks great.
Description of Work: Replaced my security door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eric J.
01/2014
5.0
doors
  + -1 more
My experience went very well. The staff was professional and knowledgeable in their field. The pricing was very reasonable. I would recommend this company to others.
Description of Work: They installed 3 storm doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Response from Markin Sales Camper Sales & Security Doors
Thank you [member name removed]. You were a pleasure to do business with!

Donna S.
02/2011
1.0
doors
  + -1 more
I didn't really have any issues with the installation. The problem is now the door is rusting. It did not survive the first winter. Based on the notes that they put down when they first came out, they tried to make it seem like it was just a scratch at the bottom of the door. The paint they put on it doesn't stay. There must be something wrong with the finish. The rust has spread across the whole bottom of the door. It's crackly and bubbly looking.
Description of Work: They installed a security door.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
1.0
punctuality
2.0

$534.13

Response from Markin Sales Camper Sales & Security Doors
The member called in complaining about rust coming up on her door at the bottom of the door. The member purchased a door from us in May of 2009. We carry a 30 day service warranty on our doors and a one year limited warranty on the door and door hardware. The member has a copy of the warranty as well as a care sheet we left with her on how to care for and maintain steel doors. The member's complaint is part of normal maintenance needed to maintain an outside steel door. If rust starts to occur you touch it up. Waxing the door twice a year is also recommended to maintain the door. Steel doors will rust and if this happens you simply touch it up. This is in the care sheet as well. The finish on the door is not defective. It is completely unreasonable for the member to ask for a new door or refund. Steel doors need maintenance and how much depends on how exposed it is to the outside elements. Rain, snow, ice all has a bearing on steel. We recommend in our care sheet to wax the door twice a year and if rust starts to occur touch it up right away so it doesn’t spread further. The member's warranty is out her door is almost two years old and her problem is a maintenance problem and not defective. Thank you for your time in this matter. Sincerely, Connie Hawkins, co-owner.

GEORGE R.
08/2010
2.0
doors
  + -1 more
I always had to call them after they received the deposit. The door was finally installed May 22nd. They always had excuses as to the delay. I tried to give them the benefit of a doubt. After they left I noticed a ring was missing off of the table near the door- this was only a cubic zirconium but the installer shouldn't have taken it. He must've handed to his daughter while they were doing the drilling. She (his daughter) was quite insistant on bringing our extension cord back in. They also had to wait on a part from the estimator -so that held up things. (one of us should have been on the inside with the man) we have learned the hard way. I know the installer will deny it - he and his daughter have to live with themselves. They know what they did. When the door was nine months old we started noticing it was rusting. We did not contact the company because of their previous treatment of us. We felt they would say - they "can't control the door rusting" or some other excuse. Upon looking up their rating today - noticed they have really bottomed out. So the Angie's List members who have good experiences and non-rusty doors should count themselves lucky. I (the wife) do not recommend this company for work. My husband had replaced any old wood prior to install and recaulked the awning and other areas after the installation and we still have plenty of condensation problems with some leaking. Our old aluminum door did not have that much of a problem. Imagine that. I hope by submitting this I do not receive any retaliation from the installer and his daughter. I have been so angry it has taken me a year to calm down over the whole door issue.
Description of Work: Set up appointment for 4/18/09-gal came out with a black/white photocopied brochure. However, she was knowledgeable and we read other Angie List referrals so we put down $200 on a door with her and she stated it would take approximately two -three weeks until the door would be installed. After she left we paid a visit to their store on May 9th( we were out that way anyway) and the salesman answered any other questions that we had after we had met with her.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$580

Response from Markin Sales Camper Sales & Security Doors
I just read this review. I assume you thought it was a general contractor that installed your door and that is why you would make such a shameful, false accusation. It was my father and I that installed the door. My father was the owner at the time. We have been family owned and operated since 1977 and have no reason to steal from anyone. At the time of the door installation, [member name removed] was there watching the whole time and signed the job satisfactory/ completion. Although I find your comments offensive, I do hope that you found your ring. I also hope that in the future you will refrain from making slanderous accusations.

Liz W.
03/2009
5.0
doors
  + -1 more
I contacted a couple of companies and this company offered the best price for the type of security door that I wanted. We picked out the doors we wanted. I placed 1/3 deposit to start the process, and they called to set up an appointment to install the doors. They sent someone out to measure the space for ordering the doors. My house was built in the 1950's and probably didn't have standardized door sizes when the house was built. My husband and I were very happy with the final product. They had a checklist including checking the door closer for adjustment, the deadbolt lock, the doorbell, proper fit of the glass, etc. They cleaned the doors, and cleaned up the areas. We were thrilled about the quality of the work for the price. Another company we interviewed wanted to charge $1300 for installing one door. We love being the first one to put this company on Angies List.
Description of Work: Front and back security doors with steel ring (for both), and price includes old door removal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,105

Response from Markin Sales Camper Sales & Security Doors
Thank you for the great review. We appreciate your business!

NANCY R.
10/2008
5.0
doors
  + -1 more
Generally the experience was quite good. They had a very useful brochure that explained design options and were very patient in talking to me about the cost of different options. I neglected to look over the paperwork when I ordered the door and when I hadn't heard for a while, realized they had the wrong number for me so I called and corrected it. But basically their estimate of how long it would take to make the door was on the mark. I appreciated that their store was open on the weekend and their installer worked Saturdays. A larger glitch was that when the installer came with the door; it turned out that he had been given an incorrect piece and he had to go back to the office to get it. (Through no fault of his own, due to an event downtown, it took a long time for him to return). If I had ordered only the door and had arranged for a handyman to install it, the incorrect piece would have been a major inconvenience since it might have taken the handyman a while to realize the error.
Description of Work: I had a metal security door custom-sized and installed in an entrance that leads from the outside to my basement. Because the house is 80+ years old, the door had to be specially made (it was a nonstandard height). I could (and did) order the door with both screen and plexiglass so it would work well in both summer and winter (respectively). My primary interest was in have a security door (because there had been a break in), but I wanted to be able to have light (so I didn't want to have a solid door) and I wanted to keep the original door and have this door also serve as a storm door (for insulation). I also paid a bit more for labor to have another security door adjusted so it would shut better. The $770 = $645 for the door and 125 for labor. The price was comparable to an estimate from another company so it is likely fair. FYI: a standard-sized door would have been considerably cheaper.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$770

RUTH A L.
10/2008
5.0
wrought iron
  + -1 more
They are the most reasonably priced wrought iron door company I could find in the Angie's List Publication and phone book. The installers were polite, courteous, and efficient. I am pleased with my door. I bought doors from them back in the '90s. I would call them tomorrow, if needed, without hesitation.
Description of Work: I hired them to put in a security door on the front of my house. They came and gave me an estimate and told me whenever I was ready, I could let them know and put in a deposit at that time. I called when I was ready and the lady came out and measured. I went to the office and placed my order. They called me when it was ready and we set an appointment for them to install the door. They were here when they said they would be and installed the door. I think the installation was less than $100.00 and then door costs vary amounts depending on what door and locks you order. They have different designs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ROSEMARY & RV M.
07/2008
3.0
wrought iron, doors
  + 0 more
I have only had these doors for two years and they have started to rust. It is only in a few spots, but the last doors that I had, the finish on them lasted over twenty years. I haven't called the company, but I just wanted to let people know that the finish might not last as long as you expect it to.
Description of Work: We bought two wrought iron security doors at this store.

Rating CategoryRating out of 5
quality
3.0
value
3.0

Yes, I recommend this pro
$850

STACY F.
03/2008
1.0
doors
  + -1 more
After all of this I noticed the door is pitted and rusted. I called and they were to call back and someone was to come out to re-evaluated. I never heard back. I called again and was told I need to call back again in the morning to find out the outcome. I then had to let them know what the call was. They then informed me that it was the quality if the door and there was nothing they can for to fix it. 'Steel doors are going to rust' was the only explanation I was given. This is only 6 months old. The door and window leaks badly and now its rusted on top of the other issues. It appears to me they are not standing behind their services and I would strongly discourage anyone form using this service.
Description of Work: Hired to install a Wrought Iron security door in my garage. August we ordered the door. They came out to measure for the custom door. This was to take a month to build the door. They came out in September to install the door. After the installation the doors did not fit and allowed leaking around the windows and doors. They had to then reinstall the widows in the door and it appeared the problem was fixed until the rain. I called again and they informed me this was the best they could do.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$487

Response from Markin Sales Camper Sales & Security Doors
Customer's service warranty is out, our limited 1 year warranty does not include labor or service calls. Customer purchased 1 steel security storm door on 8/21/07 in the amount of $437.34 not $800. It took us a month to get order done because we made three trips out at specified times we made with customer and she wasn't home. She neglected to even call us and we made three extra trips out because of this. We have three signatures to customer satisfaction. We carry a 30 day service warranty.

NANCY W.
04/2007
3.0
wrought iron, doors
  + 0 more
Requested quotes from several vendors for security doors and window guards for all 1st level windows and doors on duplex units. Initial price from Markin's was $3166 and staff was very helpful. Reviewed their product and contracted to get the work done. Estimated delivery 2-3 weeks. When the doors and window guards were ready, I was still waiting on storm/screen combos to be put on windows so requested Markins just install the doors and hold the window guards. Markins installed the security doors in 2 days and even did additional door frame work on the back doors. When the storm/screens were done, Markins installed the window guards. Somehow, they only had ordered enough window guards for one unit. The window guards for the second unit had to be ordered at additional cost and another 2-3 weeks. They got them installed, but I'd recommend double checking they quote and order the right amount in the beginning. Staff is friendly though. Quality of product is good.
Description of Work: Build and install: 4 Security Doors: 2- 36x80 front doors; 2- 32x80 back doors; 14 window guards: 8-24x45; 2-35x54; 2-35x60; 2-41x62.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$4,355

JEAN A.
04/2006
5.0
doors
  + -1 more
They made the doors to order after sending their person to measure and photograph each door or window. Everything fit well except the sidelight panel, which they took back and modified. The doors were ready just a little later than they expected. The installer put in everything but the one sidelight in one day and came back to install the modified sidelight in a few days. The doors look great and work very smoothly.
Description of Work: They installed 4 security doors, 1 door sidelight bars, and two window bars.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,645

    Contact information

    4610 W Washington St., Indianapolis, IN 46241

    www.markinsales.com

    Service hours

    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 6:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Doors,
    Wrought Iron,
    Fencing

    FAQ

    Markin Sales Camper Sales & Security Doors is currently rated 3.6 overall out of 5.

    Monday: 9:00 AM - 6:00 PM

    Tuesday: 9:00 AM - 6:00 PM

    Wednesday: 9:00 AM - 6:00 PM

    Thursday: 9:00 AM - 6:00 PM

    Friday: 9:00 AM - 6:00 PM

    Saturday: 9:00 AM - 6:00 PM

    Markin Sales Camper Sales & Security Doors accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Markin Sales Camper Sales & Security Doors does not offer free project estimates.
    No, Markin Sales Camper Sales & Security Doors does not offer eco-friendly accreditations.
    No, Markin Sales Camper Sales & Security Doors does not offer a senior discount.
    No, Markin Sales Camper Sales & Security Doors does not offer emergency services.
    No, Markin Sales Camper Sales & Security Doors does not offer warranties.
    Markin Sales Camper Sales & Security Doors offers the following services: Sales & installation of doors, step & porch railing, fencing & window guards.

    Contact information

    4610 W Washington St., Indianapolis, IN 46241

    www.markinsales.com

    Service hours

    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 6:00 PM