LOWE'S

Hardware & Home Improvement Stores, Kitchen and Bath Remodeling, Appliance Sales and Installation,


Services we offer

APPLIANCES, WATER HEATERS, COMPACTORS & DISPOSERS, FLOOR CARE, AIR CONDITIONERS, BATH TUBS & SHOWERS, CABINETS & COUNTERTOPS, CEILING FANS, FAUCETS & FIXTURES, FLOORING, INTERIOR DOORS, HOME DÉCOR, LADDERS, LUMBER, MASONRY & PLUMBING, ELECTRICAL, FENCING, GUTTERS, DECKING & DOORS, OUTDOOR POWER EQUIPMENT, LIGHTING, PATIO FURNITURE, PAINT & STAIN, WINDOWS, PLAY EQUIPMENT & ACCESSORIES.


Accepted payment methods

American Express
Discover
MasterCard
Visa

Reviews

4.348 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
19%
3
6%
2
13%
1
2%


Rating CategoryRating out of 5
quality
4.5
value
4.6
professionalism
4.3
responsiveness
4.2
punctuality
4.2
Showing 1-25 of 48 reviews

EDWARD K.
03/2018
5.0
home remodeling
  + -1 more
We worked with Lowes project specialist Cruz Acosta. Everything turned out really nice. Cruz made some suggestion that we were not sure about, but it turned out really nice. They were on time and the same 2 workers completed the job.
Description of Work: They remodeled the bathroom.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Sandra S.
07/2017
2.0
home improvement stores
  + -1 more
Not well at all. Incorrect countertops were installed (i.e. built-in back splashes rather than set-on back splashes, an 11-inch section missing, and a back splash on one section, where is was to have been a side splash.) Had to keep the incorrect countertops while waiting for replacements, because the original countertops had to be cut with a saw to remove them. Corrected replacement countertops were due to be delivered three weeks ago, but manufacturer cannot find them. They are making the countertops a third time and say they will be delivered next week. Throughout the process, I have had to drive to the Lowes store to deal with the issue rather than dealing with it by phone, because calls to the project coordinator always go straight to voicemail with no return call until I have driven to the store and have gotten a manager involved.
Description of Work: Replace kitchen countertops

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
1.0
punctuality
5.0

$1,800

Cindy B.
06/2017
3.0
flooring contractor, home improvement stores
  + 0 more
Only worked probably 6 hours a day. Arrived around 9:30-10:00, hour lunch, left 4:00-5:00. Short handed one day. Put leveling compound down garbage disposal, did all sawing inside, leaving a filthy mess to clean up and finish work of quarter round trim cuts looked like a child cut them. Chewed up corners where it came together. Very sloppy work. Lowes was not behind the customer. We provided photos, etc and were given some compensation. Would NEVER hire them for anything again!!
Description of Work: Installation of complete home with Shaw vinyl plank flooring by Lowes installation service Keller Interiors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0

$5,200

Albert M.
11/2016
5.0
home improvement stores
  + -1 more
I have an account with them, I don?t have any problems and I like them.
Description of Work: Home Improvement Service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Judith R.
09/2016
4.0
water softeners
  + -1 more
We had called and they came that day, but they had forgotten to schedule somebody. Quality was an A once they got here. They did a good job. They figured out they were wrong. The cost was reasonable and installation was great.
Description of Work: We had a new water softener put in by Lowe's.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
1.0

Yes, I recommend this pro
$700

George G.
12/2015
4.0
replacement windows
  + -1 more
It went well. I did have to call them back to take a look at some issues I had and they did take a little to get back with us but they did come back out and fixed the issue. They cleaned up after themselves and they were professional. It did take a little while to get our window ordered and delivered. They took of the trim off the window outside and damaged it a little but just left it and did not fix or offer to fix the issue with a replacement.
Description of Work: Replaced the front window at my home.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,241

Tehseen (Tess) S.
08/2015
3.0
home remodeling
  + -1 more
They were not very happy when my husband told them it was too much money and we asked for an additional estimate to compare pricing. After that we never heard from them. Even before that, I had to call them several times just to get an appointment and figure out what was going on. I felt very rushed to make a decision and I didn't like it.
Description of Work: Kitchen Remodel

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
1.0
punctuality
5.0


thomas M.
04/2015
4.0
flooring contractor
  + -1 more
It went great! They removed all the old flooring and redid the baseboards.
Description of Work: They installed new flooring for me in my home.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Rosalyn J.
03/2015
5.0
home improvement stores
  + -1 more
Arrived on time, had all supplies needed for the job , quick work and did a wonderful job. Left the area cleaned when job was finished.the whole process was great, from talking with the consultant to the installers. I would recommend their service.Explained in detail what they were doing when changes were make, due to the type of fence I ordered adjustments were made and every thing came together. I love it. We done Lowes
Description of Work: Installed a fence.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,390

Courtney K.
06/2014
4.0
home improvement stores
  + -1 more
We purchased two deWalt tool kits and a grinder. Fathers day presents. Were go in that store at least twice a week. Brandon I think... He had the nerve to tell the security to follow us around the store. Very embarrassing. We went to Ashley and she told security to leave it was fine. Then we could go back to finishing up our shopping. :) Will not work with that guy again.
Description of Work: Sold retail

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$700

Phillip E.
03/2014
5.0
home improvement stores
  + -1 more
Price was better than carpet stores for what looked and felt like the exact same carpet and better pad. Then only difference was the warranty and name (same manufacture, density etc.) . Installers were on time and did a fantastic job installing. We've had the carpet 1 year and couldn't be happier.
Description of Work: Purchased and installed Carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Steven W.
02/2014
5.0
appliance sales, carpet installation, flooring contractor, home improvement stores, home remodeling, plumbing, propane sales, water heater repair, water softeners, replacement windows
  + 8 more
They are so punctual and they have a personal approach. They would often call to make sure we were okay. As a matter of fact, a lady there knows us by name. Whenever we enter their store, she would talk to us and made sure we were happy with their service.
Description of Work: We used Lowe's to put on a new faucet. They've done a couple of things for us. They've done plumbing for us. They put in our patio door and some new doors inside our house, they placed the shower doors and placed the codes on them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Virginia T.
01/2014
5.0
home remodeling
  + -1 more
Everything went very well. They follow up and if I have a problem they take care of it.
Description of Work: I had a new door put on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Ronald H.
09/2013
5.0
home improvement stores
  + -1 more
The were very helpful and friendly
Description of Work: Helped me chose the right product to the job the cut the lumber to length for me and loaded it i n truck for me

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Donald S.
09/2013
5.0
home improvement stores, water heater repair
  + 0 more
Water heater was leaking. Went to Lowe's and talked to sales person. He went through a variety of water heaters and explained the cost to benefits ratio. I decided on the one I purchased. Best value for the money. They installed it the same day. Took the old one away.
Description of Work: provided me with a most advanced water heater I've ever had. Great tank.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Eric F.
09/2013
5.0
appliance sales
  + -1 more
They had great service when I purchased items at Lowes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brian R.
07/2013
5.0
water heater repair
  + -1 more
I bought it in the store, set up a time for delivery and install, they installed, took the old one away. For $500 less any of the ones on your list.
Description of Work: Installed water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Ariane W.
06/2013
4.0
propane sales
  + -1 more
They're fine, they are quick and inexpensive, definitely the best price in town.
Description of Work: Filling of propane tanks.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$22

Elmer S.
03/2013
4.0
home improvement stores
  + -1 more
Lowe's usually has the selection you need and their customer service was good. Their quality, price, and responsiveness were great.
Description of Work: I went to Lowe's for home improvement supplies.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

Penny and Jim B.
05/2012
5.0
home improvement stores
  + -1 more
I like them because of their convenience. They are very good and I give them an A rating. The ones I deal with know me so I would say an A for those guys. They are good, when I walk in they even greet me by name.
Description of Work: I go to Lowe's and I was there last week for doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

David G.
04/2012
4.0
home improvement stores
  + -1 more
They just checked us out, it was pretty much a self service. It was a good experience.
Description of Work: I go to LOWE'S on West 10th Street in Indianapolis.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

Dale D.
04/2012
1.0
carpet installation
  + -1 more
They were bad and I would not recommend them. The installers left me with an unfinished job and did not come back for a couple of days. They took the refrigerator door of for a couple of days and as such I could not use it. Their responsiveness never gave me any satisfaction. There were days of inconvenience while they were working. I would not use them again in the future.
Description of Work: I used Lowe’s to buy and install carpets.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0

$1,200

PHYLLIS & GREG J.
04/2012
5.0
propane sales
  + -1 more
It is convenient and they are responsive. I would use them again.
Description of Work: I used Lowe's to exchange my propane tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

Tammy G.
02/2012
5.0
replacement windows
  + -1 more
.They are perfect and the workmanship was great. The customer service was seamless from the time you ordered until the time they were installed.
Description of Work: .I purchased 14 windows and had them installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

MARK E S.
04/2011
5.0
replacement windows
  + -1 more
I liked the way they stayed on top of the job. They were very professional and very punctual.
Description of Work: Lowe’s replaced 17 windows for me in November.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000
    • 1(current)
    • 2

Contact information

975 BEACHWAY DR, Indianapolis, IN 46224

www.lowes.com

Service hours

Sunday:
8:00 AM - 8:00 PM
Monday:
6:30 AM - 10:00 PM
Tuesday:
6:30 AM - 10:00 PM
Wednesday:
6:30 AM - 10:00 PM
Thursday:
6:30 AM - 10:00 PM
Friday:
6:30 AM - 10:00 PM
Saturday:
6:30 AM - 10:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Hardware & Home Improvement Stores,
Kitchen and Bath Remodeling,
Appliance Sales and Installation,
Flooring Sales and Installation,
Windows,
Water Heaters,
Carpet Sales and Installation,
Propane Sales Services,
Water Filtration and Softening,
Plumbing,
Doors

FAQ

LOWE'S is currently rated 4.3 overall out of 5.

Sunday: 8:00 AM - 8:00 PM

Monday: 6:30 AM - 10:00 PM

Tuesday: 6:30 AM - 10:00 PM

Wednesday: 6:30 AM - 10:00 PM

Thursday: 6:30 AM - 10:00 PM

Friday: 6:30 AM - 10:00 PM

Saturday: 6:30 AM - 10:00 PM

LOWE'S accepts the following forms of payment: American Express,Discover,MasterCard,Visa
No, LOWE'S does not offer free project estimates.
No, LOWE'S does not offer eco-friendly accreditations.
No, LOWE'S does not offer a senior discount.
No, LOWE'S does not offer emergency services.
No, LOWE'S does not offer warranties.
LOWE'S offers the following services: APPLIANCES, WATER HEATERS, COMPACTORS & DISPOSERS, FLOOR CARE, AIR CONDITIONERS, BATH TUBS & SHOWERS, CABINETS & COUNTERTOPS, CEILING FANS, FAUCETS & FIXTURES, FLOORING, INTERIOR DOORS, HOME DÉCOR, LADDERS, LUMBER, MASONRY & PLUMBING, ELECTRICAL, FENCING, GUTTERS, DECKING & DOORS, OUTDOOR POWER EQUIPMENT, LIGHTING, PATIO FURNITURE, PAINT & STAIN, WINDOWS, PLAY EQUIPMENT & ACCESSORIES.

Contact information

975 BEACHWAY DR, Indianapolis, IN 46224

www.lowes.com

Service hours

Sunday:
8:00 AM - 8:00 PM
Monday:
6:30 AM - 10:00 PM
Tuesday:
6:30 AM - 10:00 PM
Wednesday:
6:30 AM - 10:00 PM
Thursday:
6:30 AM - 10:00 PM
Friday:
6:30 AM - 10:00 PM
Saturday:
6:30 AM - 10:00 PM