Heating and Air Conditioning, Water Heaters, Air Duct Cleaning
About us
We know how important your family is to you, and we know you want them to be as healthy and comfortable as possible. That’s why our family is dedicated to providing the highest quality air control products for your home, to keep you and yours healthy and comfortable year-round. Our award-winning team specializes in the installation of delicate and precise heating and air conditioning applications that require very specific guidelines. We were even featured in Contracting Business Magazine! When you call Love, you can talk to an owner. We aren’t part of a consolidator; we are a local, family-owned and operated company and have been since 1920.
Business highlights
105 years of trusted experience
Emergency Services Offered
Services we offer
Sales & repair, electric & gas furnaces, boilers & heat pumps, indoor air quality, humidifiers & air filters, duct work, & preventive maintenance agreements
Fantastic. Best quote by quite a bit (out of 4 quotes). The technicians were very professional. I'm very happy with this work and would definitely use them again.
Description of Work: Replaced Heating and Air Conditioning System
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Edward R.
08/2020
5.0
heating & air conditioning/hvac
+ -1 more
They have been excellent and they are very quick and efficient. I would highly recommend them.
Description of Work: They installed two air conditioners and a furnace. They have serviced them from the beginning.
Rating Category
Rating out of 5
Yes, I recommend this pro
Katie R.
04/2020
5.0
heating & air conditioning/hvac
+ -1 more
We have been using them for 40 years now. They have been great and we are satisfied.
Description of Work: Service my Furnace and AC.
Rating Category
Rating out of 5
Yes, I recommend this pro
Linda Z.
09/2019
5.0
heating & air conditioning/hvac
+ -1 more
Eric (who has done excellent work for us in the past) dug nearly 2 feet down into gravel and soil around the tubes and discovered some tiny tree roots growing into the foundation around the tubes. He cut back tree roots, removed the sealer around the tubes, and thoroughly applied new sealer. It was a tough, dirty, hot job, and he was cheerful through the entire process.
Description of Work: Water leaking into our basement around incoming and outgoing tubes from our air-to-air heat exchanger.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$355
Response from Love Heating & Air Conditioning Inc
[Member Name Removed], Thank you for your loyalty to Love Heating & Air conditioning, Inc. We have been your HVAC service provider for nearly 20 years now. We are very appricative of you taking time to leave this review. We strive to be the best, and in doing so, we will continue to provide outstanding customer service to you and all who encounter are services. Thanks again, Love Management
Jennifer P.
06/2019
2.0
heating & air conditioning/hvac
+ -1 more
I had a York air conditioner installed by Love Heating and Air in Aug of 2010. Every single summer I have had to have service done to the unit. I have under warranty had the inside coil replaced, the outside condenser replaced, and have paid every single year from 2011 to have the coolant charged. On the phone with them most recently I was told that York's are known for their leaks. I am now questioning if I was sold a junk product so that they could charge me service fees every year. Of course the service technician could not answer my question about if this was going to keep happening.
Description of Work: Installed a lemon air conditioner
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Response from Love Heating & Air Conditioning Inc
Love Heating & Air Conditioning, Inc. strives to excel in every aspect. However, it is out of out control when a product fails. We did install a new system for you in 2011, but we did not manufacture the system. The problems you have encountered has been threw product failure, not at the fault of an installer or technician error. We did have to replace the condenser coil in your outdoor unit due to a refrigerant leak in 2013. This was of course NO CHARGE to you. Then there was a lapse in service ( 5 years) from 2013 to 2018. In 2018, we received a call for the system not cooling. At this point we found a leak in your evaporator coil indoors. We replaced the coil under warranty only charging you $ 48.00. In June of 2019 you did call again with cooling issues. However, during our service call, you choose to refuse to allow Love Heating & Air Conditioning, Inc. to fix it. You do have a warranty in effect on the equipment. If you decide later to allow us to repair the unit, we would be more then happy to continue our relationship.
David C.
05/2019
5.0
heating & air conditioning/hvac
+ -1 more
It was good. They came out the same day. Reasonable and easy to get a hold of.
Description of Work: Heating repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Love Heating & Air Conditioning Inc
After a little tweak to the NEST thermostat "Love" was able to get you back up and running. Thanks for the positive feed back [Member Name Removed].
Jack S.
04/2019
5.0
heating & air conditioning/hvac
+ -1 more
Service was excellent. I used them for my church double. Price was reasonable. I would use next week or so.
Description of Work: Spring and fall cleaning for furnace and air conditioning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Love Heating & Air Conditioning Inc
Thanks for the kind words [Member Name Removed]. It is always a pleasure working with you.
MARY K.
06/2018
5.0
heating & air conditioning/hvac
+ -1 more
The issue was diagnosed promptly and work was performed and the unit is now operating properly.
Description of Work: Repair work on an older central air unit. Needed refrigerant recharge.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from Love Heating & Air Conditioning Inc
Love Heating & Air Conditioning, Inc. is pleased to be your HVAC service provider. We appreciate your business, and look forward to continuing our relationship. Thank you [Member Name Removed] for the review.
Jennifer M.
06/2018
1.0
heating & air conditioning/hvac
+ -1 more
Called to have someone come out to take a look at my leaking furnace. Gave name and address and was asked how long I lived at the residence...which is almost 6 years. Was put on hold then told they are not accepting new customers. This company is 1 mile from my residence. Seems odd and sucks.
Description of Work: Leaking Furnace
Rating Category
Rating out of 5
professionalism
1.0
Brian T.
01/2018
5.0
heating & air conditioning/hvac
+ -1 more
The technician from Love Heating found that the inducer motor was damaged due to a bad secondary heat exchanger on our 14-year-old furnace. Replacement of the furnace was recommended, and that was done the following day. The technician who found the problem (Richie) and the technicians who installed the new furnace (Matt and Justin) were all pleasant, courteous professionals who worked diligently and explained procedures thoroughly. We have been customers of Love Heating for many, many years and are happy to recommend this company.
Description of Work: Our furnace stopped working.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Maureen D.
01/2018
5.0
heating & air conditioning/hvac
+ -1 more
Came home on Tuesday night with furnace not providing heat. Outside temp. was +8 degrees. Called Love and a technician arrived at 8:45pm. Diagnosed a bad gas valve. Gave me the choice of replacing the expensive valve or the 17 year old furnace. I decided on the furnace. Jon Love contacted me the next day with a quote. They applied the cost of the service call to the price of the furnace. Friday morning (-8 degrees) Mick and Franco arrived and had the new furnace installed in 2 hours. Friendly, professional, punctual, despite the frigid conditions.
Description of Work: Furnace problems
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,047
Sheryl A.
11/2017
5.0
heating & air conditioning/hvac
+ -1 more
Brad said that he assigned the two best installers, Clint and Scott, and they got the job done efficiently and much quicker than expected. The original job was estimated to be a full day plus perhaps several hours more on the next day. Clint and Scott got it all done the first day and were very thorough in their work. Brad actually stopped by several times to check on the work, and I was very impressed by that. One of the items I purchased was a GPS air filter to help clean smoke fumes from my air space coming in from another condo beneath me. I have found that the air filter doesn't work as well at this as I had needed and wanted, but I still believe that it is helping to some degree with this, just not as thoroughly as needed. This is a testament to the amount of toxic fumes that navigate between floors where I live. I also needed an air filter that would remove mold spores and believe that the GPS will handle that fine. The A/C system purchased was 1.5 ton, 13 SEER American Standard (who manufactured the previous Trane system that lasted 22 yrs) with American Standard air handler and GPS air cleaner.
Description of Work: I had purchased my previous A/C system from Love over 22 years ago and never really had much problem at all with it. It was still functioning well even though it was beyond the 15 yrs or so of expected life ... so I really got my money's worth out of the old system. After having about five companies out for estimates, I felt the most comfortable with Brad Hayes as he gave me the information I needed and there was no pressure to buy anything. I was also shocked in my estimate gathering at the number of companies out there that either wouldn't put me on their schedule or didn't seem that interested in selling anything. I just trusted my instincts with Brad and Love A/C, and am very glad that I did.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,190
Julie W.
09/2017
5.0
heating & air conditioning/hvac
+ -1 more
I have a contract with them for two visits a year.
Description of Work: Heating and air conditioning services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Linda S.
08/2017
5.0
heating & air conditioning/hvac
+ -1 more
They were very good. The price was fair.
Description of Work: He cleaned my furnace, changed the filter and inspected it.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
HERBERT H.
07/2017
5.0
heating & air conditioning/hvac
+ -1 more
They're really good. They installed our furnace 12 years ago.
Description of Work: They did an inspection and tune up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Terri S.
06/2017
5.0
heating & air conditioning/hvac
+ -1 more
They were prompt, very reasonable priced, and were neat and thorough with their work. I was very pleased.
Description of Work: I had my furnace and air conditioner replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Tiffany P.
06/2017
5.0
heating & air conditioning/hvac
+ -1 more
very well, technician was friendly and knowledgeable and discussed the potential lifespan of our current unit as well.
Description of Work: Clean/service HVAC unit
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ellen W.
05/2017
1.0
heating & air conditioning/hvac
+ -1 more
They sent a young technician over (Eric) that was mad and itching all over. He performed some works and ended up wet. I asked him repeatedly where the water came from. He would just sit around and not to the jobs or tasks. When I had another representative informed me of the problem, it was the coils and he Eric should have recognized that. The coils were bent backwards. This technician should have known. That caused the water to leak under my floor and back up thru the house to the yard. It was a mess. Their advertisements say if there are any problems to call and ask for the owner, well there is no owner. As a result I had to replace my entire kitchen floor. They made fun of me and would scream at me when I called in. I turned them into the attorney general's office. And they refused to mediate.
Description of Work: They installed a furnace and it always had a high pitched noise which lead me to having them come back repeatedly. They were doing regular 6 month maintenance until this issue.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Ellen W.
04/2017
1.0
heating & air conditioning/hvac
+ -1 more
very bad let water coming from air on to floor had to replace floor. all said didn't know it was happening .homeowner kept telling them it was the coiles
Description of Work: keep my air and heather running
Rating Category
Rating out of 5
JOSEPHINE L.
03/2017
5.0
heating & air conditioning/hvac
+ -1 more
I called LOVE because the owner (who is my client--I am a property manager) and Shannon handled the problem. Turns out, the technician on call at 7:00 pm was a gentleman named JOHN, who is very smart. He walked the tenant through the problem, and saved us a service call. The "problem" was that the fan was set to ON, so it was blowing hot and cold air as the furnace kicked on and off. John instructed the tenant to set the fan to AUTO and they tested it by running up the temp to 75 in order to turn it on and then backing it back down to room temperature, which was 70. The tests worked. MANY thanks to Shannon and John for taking the time to solve this after hours. Extra thanks to John for "fixing" the problem and saving us a service call. When in doubt about your heating and air conditioning, call LOVE first. They are efficient and conscientious. MANY MANY thanks for being so diligent.
Description of Work: Furnace blowing cold air periodically.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lucretia S.
03/2017
5.0
heating & air conditioning/hvac
+ -1 more
They are always on time and very professional.
Description of Work: I have used Love Heating and Air Conditioning for replacement of both my furnace and air conditioning units. I also use them for the annual maintenance service. The cost of the service agreements is on the high side, but I feel very confident with their recommendations.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ellen W.
01/2017
1.0
heating & air conditioning/hvac
+ -1 more
did not know what his job my home a mess over water damage don't call none of them care .fffffff
Description of Work: keep air heat going
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Ryan W.
12/2016
5.0
heating & air conditioning/hvac, water heater repair
+ 0 more
This was our third time using Brad Hayes at LOVE HVAC and as usual he didn't disappoint. Having used them below, we invited Brad to check out our new "old" home with the home inspector. His inspection played a key role in negotiating the price of the home. We trusted LOVE to provide a recommendation this time around and we basically rubber stamped it and implemented it after closing. This included disconnecting, abandoning and later tearing down a chimney that was leaking dangerous flue gases into the home, using new PVC flue out the side of the home for high efficiency appliances and using top-rated systems to conserve natural resources. I would not hesitate to use Brad again. The crew was from the neighborhood and did good work. They were friendly and answered all of our questions an addressed any concerns that came up. We love having LOVE in the neighborhood and look forward to using them again.
Description of Work: New Gas Furnace, Water Heater and Flue
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,900
Jack S.
11/2016
5.0
heating & air conditioning/hvac
+ -1 more
They come twice a year to clean. They charge one time and it covers two times. They have good quality. The workers were friendly.
Description of Work: I used Love Heating. I get a yearly cleaning. They do the furnace for the first six months and they do the air conditioner for the second six months.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Water Heaters,
Air Duct Cleaning
FAQ
Love Heating & Air Conditioning Inc is currently rated 4.8 overall out of 5.
Sunday: 12:00 AM - 12:00 AM
Monday: 12:00 AM - 12:00 AM
Tuesday: 12:00 AM - 12:00 AM
Wednesday: 12:00 AM - 12:00 AM
Thursday: 12:00 AM - 12:00 AM
Friday: 12:00 AM - 12:00 AM
Saturday: 12:00 AM - 12:00 AM
Love Heating & Air Conditioning Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Love Heating & Air Conditioning Inc offers free project estimates.
Yes, Love Heating & Air Conditioning Inc offers eco-friendly accreditations.
No, Love Heating & Air Conditioning Inc does not offer a senior discount.
Yes, Love Heating & Air Conditioning Inc offers emergency services.
Yes, Love Heating & Air Conditioning Inc offers warranties.
Love Heating & Air Conditioning Inc offers the following services: Sales & repair, electric & gas furnaces, boilers & heat pumps, indoor air quality, humidifiers & air filters, duct work, & preventive maintenance agreements