Knox Septic Sewer Service

Knox Sewer & Septic is truly a family owned business. No sub contractors. We found this company through word of mouth. We worked with Jim (owner), brothers Jeff & Darrell & son Ethan. Honest, good people, which is hard to find these days. When we called Jim Knox, he was there the next day to check out our failed septic system. Our system needed a perimeter drain & Presby sand mound septic system due to our saturated water table. We now have a new septic system working efficiently & no water standing in our back yard. They did a great job, very trustworthy. Jim & his crew work with the customer & answers any questions you might have. Thank you for your expertise & we learned a lot. We would recommend Knox Sewer & Septic A +. They go the extra mile.

They showed up right on time. Very nice people. They got right with it. Undug the lid pumped the tank out and was done in 45 minutes. Awesome job thank you guys very much

It went well I got a an inspection and quote. Secondly I got the tank pumped.

It went better than I expected. The entire crew were very nice and worked very efficiently. This company has their act together. They had all the equipment and all seemed very professional. Jim Knox seems to be a very honest man and explained everything he was going to do and how long it would take. He kept in contact with me pretty much every day from when we signed the contract to the completion date. He and his crew worked long days on my project to get it done ahead of what he scheduled.

Prompt service, efficient, and received Angie's List discount.

Jim knows his "stuff" and was very easy to work with from start to finish! We had another company out prior to Knox and they did about $1,200 worth of work to try and fix the high levels in our septic tank only for it to fail less than two weeks later. We then called Knox and wished that we would have done that from the beginning. Jim diagnosed our septic tank failure in less than 15 minutes by probing all around our yard. He was very up front and honest with us about timelines/costs and he and his team replaced our entire system in less than a week with no surprises along the way! Jim was always available for any questions that popped up before the big dig and his communication throughout was outstanding. We just had our final walkthrough yesterday and my husband and I both have a good understanding of how our new system works, what needs to be done to maintain it, and we also know that if any issues or concerns arise, Knox will be right there to help us through them! Highly recommend this company! Added Bonus: My 5 year old son LOVES construction vehicles and Jim and his crew were so kind and friendly towards him during every encounter. It made getting our entire yard dug up a little bit easier! Thanks guys!

the project was well done and the people completing the project were friendly and more importantly very knowledgeable about what was to be done and how to do it. I would definitely recommend them for your project.

We are selling our home. After a suspicious dye test on the septic system, septic inspections were scheduled. Company owner came to property somewhere around 4pm. Boyfriend/homeowner and buyer were also in attendance. I was inside in the room adjacent to septic access. I heard company owner say total septic system failure and it would cost 15k - 25k to replace. Boyfriend came inside and proceeded to tell me the company owner stuck a probe into the ground one time, pulled the probe out, then stated total septic system failure and it would cost 15k - 25k to replace. He determined this after the largest 2 day rainfall we have had this year with a septic tank that was full and scheduled to be pumped and without doing an actual inspection. The following day a different company came, probed the ground repeatedly marking the entire drainfield as well as the distribution box location, and viewing the hole where the septic access had been unearthed. Their report came back with no deficiencies and not suggesting any repairs. This was also before the tank had been pumped.

Hiring septic pumping is the pinnacle of adulthood. Knox communicated an issue with the truck the day I was scheduled and promptly showed up when the issue was fixed. The tech was very nice and didn't leave 'effluent' in my yard. One of the best prices I could find at $250/1K gal w/ Angie's List. Will hire again when the time comes.

Knox Septic's negligence nearly resulted in the death of my three-year-old son this weekend. Prior to the purchase of my home, I had the septic system thoroughly inspected and was present during the inspection. The lid was old, but was securely locked, and the septic needed to be pumped. The prior homeowner hired Knox to do the job. Knox left the septic riser completely unsecured, despite the obvious presence of young children in the area. They provided a receipt (I cannot attach a photo to this review, but have posted it to other sites) which failed to disclose the problem, nor did they make any attempt to report the obvious hazard to the building department. This issue was only discovered when my three-year-old managed to kick the cover off while playing soccer with a friend. The opening was certainly wide enough for a small child to fall in, but thankfully I was close by and quickly pulled the boys away before anyone was injured or killed. When confronted with how this job was left, Mr. Knox claimed that IF Knox left the riser lid unsecured (they apparently do this often enough that he didn't remember this instance) they verbally told someone. THIS IS NOT GOOD ENOUGH, particularly when it was clear small children were nearby. In addition to their blatant incompetence and clear disregard for safety, Mr. Knox was incredibly rude when I dared to suggest he had been negligent in not alerting the building department or writing the hazard on the receipt. He spoke over me the entire time I was talking, and then had the audacity to tell me I had an "attitude" for telling him "Sir, I am still speaking. Let me finish" in response to his repeated interruptions. I said this because he repeatedly interrupted me as I described how the presence of numerous children's toys in the area would have led any reasonable person to know how dangerous an unsecured riser is. He told me because of my "attitude" he would do nothing to fix the problem (I was going to be charged, of course). It's unreal to me that anyone would behave this poorly. I plan to take formal action with the state license board. I have never spoken with someone with such callous disregard for the welfare of children or lack of remorse for the severity of his lapse in judgment.

Knox did a great job! They showed up at the time they promised and were friendly and professional. They quoted me the lowest price of every where I called and ended up charging less then they quoted! Will definitely hire them again in the future!!

Service completed without any issue.

They had the lowest price, showed up early, did the job neatly and promptly, and were gone.

He didn't return my call and ignored my request for an estimate

It went great, the company was responsive, on time, professional, and did a great job at a reasonable cost. They pumped just shy of 1,000 gallons and it took about 15 minutes. I would recommend them.

Job was completed quickly and for less money than had been originally estimated.

We had an emergency with our septic system. They were right out the next day and explained very clearly what the plan was. Ultimately, we had a dosing tank pump that needed to be replaced. They were prompt and professional.

This company doesn’t provide the actual service that I need, but they answered right away and provided me with another company that can help.

Very well... performed very professionally and in a timely manner.

They explained the process as they were pumping the septic system and gave maintenance suggestions.

Perfect. The holes were already dug and tank was accessible. This was right after many heavy rains so I was worried about excess water. They let me know what to expect and potential risks they might encounter. No risks were realized and they were efficient for a good price.

No problems since they’ve been here.

Came out within 2 days. Prompt, called ahead, only took less than an hour. Professional and quoted over the phone, no surprises. Fixed most of my plumbing issues that arose immediately. Absolutely no complaints. Will definitely use in the future again if needed.

Inspection saved us from buying home with a bad septic system. Seller ended up replacing the entire system based on the inspection provided by Knox. I would have hired them to perform the work if I was paying for the system. Highly recommended. Came out on short notice and took the time to explain how a septic system works and why this one was problematic. Wrote a detailed report. Saved us 15K.

Knox is family owned and been in business for several years. They are very adept at analyzing the condition of your septic system and offering the best solution possible. They work with other experts in the field to determine the best location for the septic system. They are very careful during the installation phase of the project and go out of their way to avoid disturbing the landscape whenever possible. We are very pleased with the service received from Knox septic and you can be confident you are hiring the best.