Description of Work: Kevin has assisted us with our home computers (PC and Laptop) for about five years. Most recently he installed updates, ordered a new laptop battery and mouse, and instructed us in several items related to programs we regularly use on our PC. He is very knowledgable of hardware and software and a patient teacher, too. A couple of years ago, he assisted in ordering our new PC and returned to set it up once it arrived, transferring data from our old computer and helping discard it properly. He keeps careful records of the work done each time. This means there is continuity from one visit to the next even though a period of several months may go by in the interim.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
JEANNE L.
11/2011
5.0
computer repair
 + -1 more
Went well, as usual.
Description of Work: Needed some help with my setups, as well as printer connectivity. Have used Kevin many times in the past 5 years for a variety of services -- wireless setup, restoring computer crashes, etc. He always has done a superb job. He is sometimes very busy, so it sometimes takes a few days to get in touch with him. But his work is good,and the price is reasonable. Highly recommend him.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$100
JODY B.
06/2007
5.0
computer repair
 + -1 more
Excellent!
Description of Work: Set up an old desktop, new laptop and printer/fax/scanner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
MARGIE B.
10/2005
5.0
computer repair
 + -1 more
unknown
Description of Work: FIXED MY LAPTOP AND DESKTOP COMPUTERS, REMOVED VIRUSES. WORKED WITH PATRICK, VERY KNOWLEDGEABLE AND PLEASANT TO WORK WITH.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
JULIA L.
09/2005
5.0
computer repair
 + -1 more
THEY ARE VERY CAPABLE PEOPLE.
Description of Work: THEY CAME TO THE HOUSE AND CORRECTED THE PROBLEMS WITH MY COMPUTER.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
STEPHEN & ANNE J.
08/2005
5.0
computer repair
 + -1 more
unknown
Description of Work: NEW COMPUTER INSTALLED. FILES, DOCUMENTS AND E-MAIL TRANSFERRED FROM OLD COMPUTER TO NEW.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
DR JEROME T.
05/2005
1.0
computer repair
 + -1 more
THEY NEVER CALLED ME BACK.
Description of Work: LEFT MESSAGE.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
MARGIE B.
02/2005
5.0
computer repair
 + -1 more
unknown
Description of Work: REMOVED VIRUSES FROM MY COMPUTER, AND GREATLY IMPROVED THE SPEED OF MY COMPUTER.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
DAVE W.
01/2005
5.0
computer repair
 + -1 more
THEY DID A GREAT JOB.
Description of Work: CLEANED UP COMPUTER.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15
WILLIAM K.
09/2004
5.0
computer repair
 + -1 more
unknown
Description of Work: REPAIRED INTERNET CONNECTION AND REMOVED SPYWARE FROM COMPUTER.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
RICHARD M.
08/2004
5.0
computer repair
 + -1 more
VERY GOOD.
Description of Work: STRAIGHTENED OUT SOME PROBLEMS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
ELAINE P.
12/2003
5.0
computer repair
 + -1 more
unknown
Description of Work: KEVIN DIAGNOSED PROBLEMS WITH OUR COMPUTER. GAVE ME THE OPTION OF HAVING HIM DO REPAIRS OR DO THEM MYSELF. I CHOSE TO DO THEM MYSELF.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$50
PATRICIA R.
10/2003
5.0
computer repair
 + -1 more
VERY SATISFIED. WOULD USE AGAIN.
Description of Work: INSTALLED PROGRAMS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
JULIE P.
10/2003
5.0
computer repair
 + -1 more
unknown
Description of Work: TRANSFER FILES FROM OLD COMPUTER TO NEW COMPUTER, SHRED HARD DRIVE OF OLD COMPUTER.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
ROBERT B.
07/2003
2.0
computer repair
 + -1 more
VERY IMPRESSED WITH THE FIRST TIME HE DID WORK, BUT SINCE THEN IT SEEMS LIKE HE HAS DISAPPEARED. HE DOESN'T RETURN PHONE CALLS OR EMAILS. I WOULD HIRE THIS PERSON IN THE FUTURE IF I COULD GET A HOLD OF HIM.
Description of Work: CALLED FOR COMPUTER REPAIR
Rating Category
Rating out of 5
professionalism
4.0
responsiveness
2.0
Yes, I recommend this pro
PATTY S.
05/2003
5.0
computer training
 + -1 more
unknown
Description of Work: KEVIN CAME TO MY HOUSE TO SHOW ME HOW TO USE MY COMPUTER FOR E-MAIL AND REVIEWING ANGIE'S LIST AND COMPANIES. KEVIN IS VERY PATIENT, I DID NOT KNOW HOW TO GET ON THE COMPUTER AND I WANTED TO LEARN HOW TO E-MAIL MY CHILDREN. I'M GOING TO HAVE KEVIN BACK TO LEARN HOW TO BUY SOMETHING ONLINE AND TO USE MY DIGITAL CAMERA.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
VIRGINIA R M.
05/2003
5.0
computer training
 + -1 more
PRICE IS PER HOUR. HE HAS BEEN HELPING ME WITH MY I MAC SINCE I BOUGHT IT.
Description of Work: COMPUTER TRAINING
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
DEBBIE H.
10/2002
5.0
computer repair
 + -1 more
KEVIN WAS VERY PLEASANT ON THE PHONE AND DISCUSSED MY COMPUTER ISSUES. HE WAS A LITTLE LATE IN CALLING ME BACK AFTER MY INITIAL CALL TO HIM, BUT HAD BEEN OUT OF TOWN. HIS VISIT WITH ME WENT WELL, WE WORKED THROUGH MY ANTIVIRUS ISSUES. WHEN MY ONLINE DOWNLOAD DID NOT WORK AFTER KEVIN LEFT, HE TOOK THE TIME TO CREATE A CD FOR ME TO COMPLETE THE DOWNLOAD MYSELF. OF THE FOLKS I SPOKE WITH, KEVIN`S PRICES WERE THE MOST REASONABLE. I PLAN TO HAVE HIM BACK FOR ADDED COMPUTER CONSULTATIONS.
Description of Work: COMPUTER CONSULTATION TO HELP WITH ANTIVIRUS SOFTWARE ONLINE DOWNLOAD AND GENERAL MAINTENANCE/UPKEEP OF MY PERSONAL COMPUTER.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$50
10/2002
5.0
computer repair
 + -1 more
VERY PERSONABLE, TAUGHT ME A LOT, PRICE WAS CHEAPER THAN OTHERS I SPOKE WITH. HELPED ME MAKE DECISIONS ON WHAT SOFTWARE TO MAKE USE OF.
Description of Work: REPAIR COMPAQ SYSTEM, WORKED ON CD BURNER SYSTEM
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
LORI L.
09/2002
5.0
computer repair
 + -1 more
KEVIN CALLED ME BACK WITHIN AN HOUR OF MY VOICEMAIL AND WAS AT MY DOOR JUST 3 HOURS LATER -- AND I WAS ON DEADLINE WITH A PROJECT SO HE WAS TRULY A LIFESAVER! HE QUICKLY SOLVED THE PROBLEM
Description of Work: FIXED PROBLEM WITH COMPUTER; CLEANED OFF SOME UNNEEDED SOFTWARE TO MAKE COMPUTER RUN MORE EFFICIENTLY; DIAGNOSED PROBLEM WITH DRIVE.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25
MARY C.
07/2002
5.0
computer repair
 + -1 more
HE IS VERY GOOD WITH COMPUTERS. ONCE YOU USE HIM YOU`D STICK WITH HIM.
Description of Work: DIAGNOSED AND FIXED A COMPUTER PROBLEM
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MAUDE G.
06/2002
5.0
computer repair
 + -1 more
HE WAS VERY ACCOMMODATING. HE CAME BACK SEVERAL TIMES TO HELP ME SOLVE MY PROBLEMS. HE WAS REALLY EASY TO WORK WITH.
Description of Work: HELPED ME SOLVE MY COMPUTER PROBLEMS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
ELLEN M.
05/2002
5.0
computer repair
 + -1 more
HE CHARGES $50 / HOUR. I`VE BEEN WORKING WITH KEVIN S. OF KIND SOLUTIONS FOR ALMOST 3 MONTHS. HE HAS TAKEN ME FROM STEP 1 (TURNING ON THE COMPUTER)TO NOW LEARNING TO TAKE DIGITAL PHOTOS. HE IS PATIENT, KIND AND NEVER IN A RUSH. I HAVE FRIENDS WHO WANT TO COME AND JOIN OUR SESSIONS. I CALLED A FEW OTHER AL SUGGESTIONS, BUT THEY WERE GEARED MORE TO BUSINESS. KEVIN IS THE ANSWER FOR PEOPLE WHO HAVE A COMPUTER, BUT DON`T TAKE ADVANTAGE OF ITS MANY CAPABILITIES. HE GETS A GOLD STAR ALL AROUND.
Description of Work: ONE ON ONE COMPUTER TEACHING IN CLIENTS HOME.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
KAREN G B.
03/2002
5.0
computer repair
 + -1 more
KEVIN IS VERY RESPONSIVE, PROFESSIONAL, AND PERSONABLE. HIS APPROACH IS VERY DOWN-TO-EARTH AND HE MAKES THINGS EASY TO UNDERSTAND BY THE NON-TECHNICAL PERSON.
Description of Work: KEVIN SET UP TEMPLATES AND FORMS FOR MORE EFFICIENT USE OF WINFAX IN SENDING OUT FAX BROADCASTS TO SEVERAL HUNDRED PEOPLE.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
KAREN G B.
10/2001
5.0
computer repair
 + -1 more
KEVIN SCHOENROCK IS VERY CLIENT SENSITIVE. STARTS WHERE YOU ARE AND SOLVES THE PROBLEM FROM THERE.
Description of Work: TROUBLE SHOOTING ON 2 COMPUTERS.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Computer Repair,
Computer Training,
Internet Service,
Website Design & Development
FAQ
KIND SOLUTIONS is currently rated 4.9 overall out of 5.
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
KIND SOLUTIONS accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, KIND SOLUTIONS does not offer free project estimates.