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KIND SOLUTIONS

Computer Repair, Computer Training, Internet Service,

About us

3 EMPLOYEES; USES SUBS FOR WEB DESIGN. COST DETERMINED BY AN HOURLY RATE. NO TRAVEL CHARGES WITHIN SERVICE AREA.

Business highlights

23 years of trusted experience
Emergency Services Offered

Services we offer

TECHNOLOGY & COMPUTER SERVICES, ADVICE & TRAINING TO SMALL BUSINESSES & INDIVIDUALS.

Amenities

Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.9101 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
4%
3
1%
2
1%
1
3%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 51-75 of 101 reviews

CHRIS F.
01/2005
5.0
computer repair
  + -1 more
KEVIN IS KNOWLEDGEABLE AND PERSONABLE. WE WILL CONTINUE TO USE HIS SERVICES WHENEVER WE NEED COMPUTER ASSISTANCE BECAUSE IT WAS A POSITIVE EXPERIENCE.
Description of Work: REVIEWED OUR VIRUS/FIREWALL/SPYWARE PROTECTION AND UPDATED. INSTALLED A WIRELESS NETWORK FOR US. INSTALLED A USB PORT UPGRADE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

JOHN & CORINNE W.
01/2005
5.0
computer repair
  + -1 more
PATRICK FROM KIND SOLUTIONS QUICKLY DIAGNOSED AND FIXED A PROBLEM WITH MY CD DRIVES (AFTER I INSTALLED A NEW CD DRIVE NEITHER OF MY TWO CD DRIVES WERE BEING RECOGNIZED BY THE COMPUTER). HE THEN CHANGED A SETTING SO THAT OUTLOOK EXPRESS COULD SEND E-MAIL AND ACT AS MY DEFAULT E-MAIL PROGRAM. IN ADDITION, HE INSTALLED MICROSOFT ANTI-SPYWARE ON MY COMPUTER AND TWEAKED A FEW OTHER THINGS TO OPTIMIZE OPERATION OF THE COMPUTER. HE DID THIS ALL IN LESS THAN 30 MINUTES FOR $35. I WAS VERY IMPRESSED AND WOULD DEFINITELY RECOMMEND KIND SOLUTIONS FOR COMPUTER REPAIRS.
Description of Work: REPAIRED CD DRIVES THAT WERE NOT OPERATING. ALSO FIXED GLITCH WITH E-MAIL PROGRAM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

ELLEN S.
12/2004
5.0
computer repair
  + -1 more
HE WAS PUNCTUAL, POLITE, AND KNOWLEDGEABLE ABOUT BOTH MAC AND PC COMPUTERS.
Description of Work: SORTED COMPUTER EQUIPMENT, SET UP AND EXPLAINED WHAT PROGRAMS I HAD.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

ANN & LARRY A.
12/2004
5.0
computer repair
  + -1 more
KEVIN ALSO ADVISED ME ON REQUIREMENTS BEFORE I PURCHASED THE LAPTOP FOR MY WIFE. THE DELAYED RESPONSIVENESS IS BEING TAKEN CARE OF. HE LOST AN EMPLOYEE WHO WAS TAKING CARE OF PHONE CALLS AND MISCELLANEOUS OFFICE WORK (SCHEDULING, ETC.). IN THE PREVIOUS EXPERIENCE, KEVIN SOLVED OUR PROBLEMS IN A REASONABLE TIME AND COST. HE WORKED THROUGH SOME PROBLEMS GETTING US ON THE CABLE NETWORK, BUT EVERYTHING IS UP AND WORKING FINE. HE ANSWERED QUESTIONS AND FORMATTED OUR PC LIKE WE WANTED.
Description of Work: SET UP NEW LAPTOP, CONNECTED TO WIRELESS ROUTER, NETWORKED TWO COMPUTERS, DOWNLOADED SPYWARE AND BROWSER, ELIMINATED UNNEEDED STARTUP MATERIAL TO FREE UP STORAGE ($150). KEVIN PREVIOUSLY HAD TO REMOVE THE HARD DRIVE AND DOWNLOAD IT TO A DISC AFTER WE HAD A WINDOWS CRASH. HE RELOADED THE COMPUTER (MUCH CONVERSATION WITH GATEWAY) SAVING MOST EVERYTHING, AND THEN INSTALLED A NEW SECURITY SYSTEM AND SERVER. HE THEN CONNECTED US TO CABLE INTERNET SERVICE USING A WIRELESS ROUTER (FUTURE LAPTOP APPLICATION), BECAUSE OF THE AGE OF OUR WINDOWS PROGRAM. IT WAS A CHALLENGING INSTALLATION ($360).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$510

KAREN G B.
12/2004
5.0
computer training
  + -1 more
KEVIN IS VERY KNOWLEDGEABLE, PERSONABLE, AND DOWN-TO-EARTH IN HIS COMMUNICATION OF COMPLEX TECHNICAL INFORMATION. HE IS VERY PATIENT IN COACHING A NOVICE THROUGH NEW OPERATIONS TO CREATE A SUCCESSFUL EXPERIENCE.
Description of Work: KEVIN PROVIDED TRAINING ON A COMPREHENSIVE DATABASE PROGRAM THAT INVOLVED SETTING UP ATTRIBUTES, DATABASE SEARCHING, AND SETTING UP SIGN-IN WINDOWS, ETC. HE QUICKLY LEARNED THE PECULIARITIES OF THE PROGRAM, BROKE THE PROCEDURES INTO SIMPLE STEPS, AND PATIENTLY TAUGHT ME HOW TO PERFORM SPECIFIC OPERATIONS IN THE PROGRAM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$130

FREDERICK & JOAN D.
11/2004
5.0
computer repair
  + -1 more
REPRESENTATIVE VERY KNOWLEDGEABLE AND HELPFUL, OFFERED WEBSITE FOR US TO REPORT FUTURE PROBLEMS. VERY PLEASANT EXPERIENCE.
Description of Work: COMPUTER RAN SLOW; HE FIXED IT AND ALSO GAVE US OTHER TIPS ON ITS OPERATION.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$150

Creagh S.
10/2004
5.0
computer repair
  + -1 more
KEVIN WAS NICE, EXPLAINED IN TERMS THAT I UNDERSTOOD & COULD DUPLICATE, WAS EXCITED TO SET UP THIS KIND OF HOME NETWORK. I ENJOYED WORKING W/ HIM AND WILL CALL HIM AGAIN IN THE FUTURE WHEN I NEED HELP.
Description of Work: NEW COMPUTER SET UP, WIRELESS NETWORK W/ LAPTOP, COMPUTER & PRINTER. NEW HP MEDIA COMPUTER ALSO RECORDS TV THROUGH CABLE HOOK UP, SO I NEEDED THAT SET UP & EXPLAINED TO ME.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

AMY M.
09/2004
5.0
computer repair
  + -1 more
THEY WERE KNOWLEDGEABLE, AND EASY TO WORK WITH.
Description of Work: THEY FIXED MY COMPUTER, INSTALLED SOME SOFTWARE AND CLEANED IT UP.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$175

EDWARD A.
09/2004
5.0
computer repair
  + -1 more
HE REALLY SAVED ME FORM LOSING VITAL DATA. REARRANGED HIS SCHEDULE TO ACCOMMODATE MINE ON A MONDAY MORNING. THE BACK UP DISCS WERE READY BY 11 THE SAME MORNING.
Description of Work: RETRIEVED DATA FROM MY COMPUTER AFTER THE HARD DRIVE COMPLETELY CRASHED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

ROBERTA & JOHN O.
09/2004
5.0
computer repair
  + -1 more
KEVIN WAS VERY NICE AND DID NOT TRY TO TALK OVER MY HEAD ABOUT THE COMPUTER. HE WAS ABLE TO EXPLAIN EVERYTHING VERY THOROUGHLY.
Description of Work: WE HAD A VIRUS ON OUR COMPUTER. WE CALLED KEVIN KIND. HE CAME OUT AND TOLD US THAT HE SHOULD REBUILD THE COMPUTER. HE RETURNED THE NEXT WEEK WITH THE REBUILT COMPUTER. HE INSTALLED IT & SET UP OUR OTHER COMPUTER SO THEY CAN BOTH WORK PROPERLY.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$275

SANDY F.
08/2004
5.0
computer repair
  + -1 more
I WAS INITIALLY QUOTED AN AMOUNT OF $50 AND KEVIN SAID THAT WHILE THE PRICE IS NORMALLY $60 FOR THAT AMOUNT OF WORK, HE WOULD HONOR THE $50 QUOTE. HE WAS GREAT AND I WOULD DEFINITELY USE THEM AGAIN.
Description of Work: I HAD FOUR VIRUSES ON MY COMPUTER, AND KEVIN CAME IN HELPED CLEAN IT UP.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

KAREN G B.
08/2004
5.0
computer repair
  + -1 more
KEVIN SCHOENROCK IS VERY PERSONABLE, POLITE AND EXPLAINS COMPLEX COMPUTER OPERATIONS IN SIMPLE TERMS. HE IS VERY PATIENT!
Description of Work: CORRECTED A PROBLEM WITH A PROGRAM UPGRADE. CLEANED SPY WARE OFF COMPUTER & INSTALLED SPYWARE BLOCKER. EXPLAINED USE OF NEW SERVICE FEATURES FOR A CLIENT ON LINE DIRECTORY.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

JULIA L.
08/2004
5.0
computer repair
  + -1 more
I WAS HAVING PROBLEMS WITH AOL SET-UP FOR 6.0. PATRICK MCKEE REALLY KNEW WHAT HE WAS DOING. HE SHOWED ME HOW TO SEND DIGITAL PICTURES ON THE INTERNET, WHICH I THOUGHT WAS NEAT.
Description of Work: INSTALLED AOL 8.0.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

KRISTI G.
06/2004
5.0
computer repair
  + -1 more
HE SET UP OUR VIRUS SCAN SOFTWARE TO AUTO UPDATE NEW VERSIONS AND SCAN ON A SCHEDULED BASIS. HE ALSO ASSISTED WITH INTERNET TIPS AND HE HELPED SET UP OUR E-MAIL IN A MORE EFFICIENT MANNER. I WOULD HIGHLY RECOMMEND USING KEVIN TO FIX YOUR COMPUTER.
Description of Work: KEVIN FIXED OUR COMPUTER WHICH HAD MULTIPLE VIRUSES AND SPYWARE OBJECTS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

CHRIS & JODY M.
04/2004
5.0
computer training
  + -1 more
HE WAS VERY KNOWLEDGEABLE AND PATIENT, AND MADE SURE I UNDERSTOOD ALL THE ELEMENTS INVOLVED. I WOULD RECOMMEND HIM TO ANYONE WHO IS INTERESTED IN LEARNING MORE ABOUT WEB PAGES OR THEIR COMPUTER IN GENERAL. KEVIN WAS POLITE AND HE IS A GREAT TEACHER.
Description of Work: KEVIN CAME OUT TO HELP TEACH ME HOW TO DESIGN MY FIRST WEB PAGE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

MARYBETH A.
04/2004
5.0
computer repair
  + -1 more
KEVIN WAS SO GOOD, SO GETTING A HOLD OF HIM CAN BE AN ISSUE, BUT HE IS WELL WORTH THE WAIT. HE IS A VERY KNOWLEDGEABLE AND PERSONABLE YOUNG MAN. HE IS EXTREMELY REASONABLE IN ONLY CHARGING $50 AN HOUR.
Description of Work: CAME TO MY HOME, PICKED UP MY HARD DRIVE AND WORKED ON IT ALL WEEKEND.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

JACK B.
03/2004
5.0
computer repair, computer training
  + 0 more
HE WAS A VERY NICE GUY. THE FIRST TIME HE WAS HERE TO FIX THE PROGRAMMING FOR OUR PRINTER, IT WAS VERY COMPLICATED AND HE RAN OUT OF TIME. IN THE MEANTIME, HE DID RESEARCH AND WAS ABLE TO DO THE WORK. EVERYTHING ELSE HE DID FOR US WAS GREAT. MY EXPERIENCE WAS AN A- OVERALL.
Description of Work: HE DID PRINTER PROGRAMMING AND REPAIR. HE ALSO DID GENERAL TRAINING WITH US TO HELP US GET MORE ORGANIZED AND SET UP AS NEW COMPUTER USERS.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

Dan & Joan F.
03/2004
5.0
computer repair
  + -1 more
KEVIN GOT A LOT DONE. HE IS VERY HELPFUL AND HAS ALSO BEEN WILLING TO ANSWER A FEW QUESTIONS BY PHONE, TIME FOR WHICH HE DOESN'T GET PAID. HE CALLED TO SAY HE WAS RUNNING A LITTLE LATE, SOMETHING I APPRECIATED.
Description of Work: SET UP TWO NEW COMPUTERS AND CONNECTED WIRELESS CABLE SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$262

Margaret P.
02/2004
5.0
computer repair
  + -1 more
KEVIN IS VERY KNOWLEDGEABLE IN COMPUTER SERVICES, COURTEOUS AND HAS AN ENJOYABLE SENSE OF HUMOR. HE HAS MADE COMPUTING CONVENIENT FOR MY WIFE AND I. HIGHLY RECOMMEND HIS AFFORDABLE SERVICES AND WOULD CERTAINLY HIRE HIM AGAIN!
Description of Work: CLEANED HARD EXCESSIVE AND UNNECESSARY FILES FROM HARD DRIVE, INSTALLED ANTI-VIRUS SOFTWARE AND UPDATED DESKTOP. INSTALLED ADDITIONAL MEMORY ON HARD DRIVE AND RAM. ALSO INSTALLED WINDOWS XP AND NECESSARY UPDATES AND SETTINGS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

CHRIS & JODY M.
01/2004
5.0
computer repair
  + -1 more
MAKE A LIST OF WHAT YOU WANT TO ACCOMPLISH SO THAT YOU DON'T FORGET ANYTHING WHEN HE IS WITH YOU. IF HE WOULDN'T HAVE REMEMBERED, MY DIGITAL CAMERA 'STUFF' WOULD STILL BE IN THE BOX AND NOT UP AND RUNNING. IT'S GREAT!!
Description of Work: MY PC WAS A MESS AND KEVIN CLEANED IT UP. LOADED ALL NEW SOFTWARE ON, TRANSFERRED THE FILES I DIDN'T WANT TO LOSE, CONNECTED MY DIGITAL CAMERA, PALM PILOT AND HAD THEM ALL WORKING. HE ALSO SHOWED ME HOW TO USE MY STUFF AND LOADED THE APPROPRIATE SECURITY MEASURE ON TO KEEP IT FROM GETTING SO MESSED UP AGAIN.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

LAURA D.
11/2003
5.0
computer repair
  + -1 more
SO FAR, WE'VE BEEN HAPPY WITH KEVIN'S WORK, ALTHOUGH IT'S STILL A WORK IN PROGRESS. HE'S BEEN VERY EASY TO WORK WITH AND DOES NOT GET TOO TECHNICAL FOR US.
Description of Work: REPAIRED SOME PROBLEMS WITH HOME PC, CLEANED UP HARD DRIVE, INSTALLED WINDOWS XP.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$250

Joan G.
10/2003
5.0
computer repair
  + -1 more
EASY TO WORK WITH AND HAVE HIRED HIM AGAIN FOR ANOTHER PROJECT.
Description of Work: RECONFIGURED OPERATING SYSTEM AND RELOADED ALL THE PROGRAMS. HE DIAGNOSED THE PROBLEM, AND FOR US, IT WORKED BETTER THAT HE TAKE THE COMPUTER WITH HIM AND DO THE WORK OFF SITE AND RETURN IT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Amy P.
10/2003
5.0
computer repair
  + -1 more
HE WAS NICE BUT HE DIDN'T STAY TO BE SURE THAT I COULD DO THE THINGS HE HAD SHOWN ME. PRICE WAS GOOD AND SO WAS EVERYTHING ELSE.
Description of Work: HE CAME FOR GENERAL CONSULTING.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$50

TAMARA H.
08/2003
5.0
computer repair
  + -1 more
HE WAS ON TIME AND WENT RIGHT TO WORK. HE FIXED THE PROBLEM WITH OUR SYSTEM AND INSTALLED NEW PROGRAMS THAT WE WERE UNAWARE EXISTED. HE IS VERY KNOWLEDGEABLE AND EFFICIENT. I HIGHLY RECOMMEND KEVIN. HE ALSO WILL DO IN HOME TUTORING AND DESIGN WEB SITES. GREAT JOB!
Description of Work: KEVIN CAME TO OUR HOME TO REPAIR OUR COMPUTER SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

ELLEN M.
08/2003
5.0
computer repair
  + -1 more
HE USED PHOTOSHOP AND SHOWED ME THE WHOLE PROCESS AND THE RESULT WAS SPECTACULAR. HE ALSO ASSISTED ME IN CREATING A 30TH BIRTHDAY MEMORY BOOK FOR MY SON. BOTH WERE ONE-OF-A-KIND GIFTS! KEVIN REALLY MADE ME PART OF THE PROCESS AND IT'S A HANDS-ON EXPERIENCE; THEREFORE I LEARNED A LOT ABOUT DIGITAL PHOTOS AND EDITING. I WOULD DEFINITELY RECOMMEND HIM AND HAVE SCHEDULED MORE APPOINTMENTS WITH HIM TO HELP LEARN MORE ABOUT MY DIGITAL CAMERA AND THE COMPUTER IN GENERAL. KEVIN STARTED HIS BUSINESS HIMSELF AND COMES OUT WHENEVER I NEED HIM. FOR THOSE JUST GETTING INTO COMPUTERS OR FOR THOSE WHO FEEL LIKE THEY WANT TO EXPAND THEIR KNOWLEDGE, KEVIN IS A PERFECT FIT.
Description of Work: KEVIN HELPED ME WITH MY FATHER'S 90TH BIRTHDAY PICTURE COLLAGE, INCORPORATING FAMILY PHOTOS FROM HIS WHOLE LIFE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Contact information

6459 Evanston Ave, Indianapolis, IN 46220

www.kindtechsolutions.com

Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM

Licensing


Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Computer Training,
Internet Service,
Website Design & Development

FAQ

KIND SOLUTIONS is currently rated 4.9 overall out of 5.

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

KIND SOLUTIONS accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, KIND SOLUTIONS does not offer free project estimates.
Yes, KIND SOLUTIONS offers eco-friendly accreditations.
No, KIND SOLUTIONS does not offer a senior discount.
Yes, KIND SOLUTIONS offers emergency services.
No, KIND SOLUTIONS does not offer warranties.
KIND SOLUTIONS offers the following services: TECHNOLOGY & COMPUTER SERVICES, ADVICE & TRAINING TO SMALL BUSINESSES & INDIVIDUALS.

Contact information

6459 Evanston Ave, Indianapolis, IN 46220

www.kindtechsolutions.com

Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM