KIND SOLUTIONS

Very nice, very helpful, very reasonably priced.

Kevin has a very engaging personality and is unlike the typical ''computer geek'' one might expect in this situation. He calls when running slightly late, has reasonable prices and will explain computers until you are satisfied with what you have. Will definitely hire him for future services!

Even though we have a one-of-a-kind business and utilize real-time satellites for our information which Kevin had never seen before, he immediately grasped how all of our systems interrelate, and even showed us ways to streamline tasks. He is a charming young man, and even when we've thought he'd arrive on a ''trouble'' call and be aghast at some meltdown, in the two years of using him, he is absolutely unflappable. We've referred him to family and friends who are equally happy with his work.

Kevin was very knowledgeable,friendly, and helpful. He worked quickly to resolve a great many small issues.

I PAID HIM THE MONEY, AND NOW I AM NOT ABLE TO GET A HOLD OF HIM. I'VE TRIED CALLING, E-MAILING, AND SENDING REGISTERED MAIL. I FINALLY MET HIM IN HIS OFFICE, AND HE FINALLY GAVE ME MY MONEY BACK. IT TOOK ME 6-8 MONTHS TO GET MY REFUND.

I ASKED FOR JUST A VIRUS SCAN, AND HE DID EXTRA UPDATING AT NO COST.

The technician was very nice and helpful, and tried everything he knew to do before determining that it was probably my computer rather than the program. I was very pleased with him and his kindness.

EXCELLENT, POLITE AND VERY KNOWLEDGEABLE.

KEVIN IS ALWAYS FUN TO WORK WITH AND WE DO SOMETHING DIFFERENT EVERY WEEK.

PATRICK WAS VERY PATIENT IN TRYING TO FIGURE OUT THE PROBLEM WITH THE COMPUTER. EVEN THE SBC GUY WAS BAFFLED AFTER HE DETERMINED THAT THE SBC MODEM AND MATERIAL WERE OK. PATRICK DID NOT CHARGE FOR SOME OF HIS TIME, SINCE IT TOOK LONGER FOR SOME OF THE DOWNLOADING AND TRYING TO DISCERN THE COMPUTER'S PROBLEM.

KEVIN WAS ON TIME AND VERY INFORMATIVE THROUGHOUT THE PROCESS. HE EXPLAINED THINGS IN A WAY THAT I COULD UNDERSTAND AND REALLY SEEMED TO ENJOY HIS WORK. I FELT THAT THE PRICE WAS WELL WORTH THE END RESULT AS MY COMPUTER IS NOW RUNNING BETTER THAN EVER. HE ALSO NETWORKED MY 2 COMPUTERS SO THAT I CAN SHARE THE PRINTER, FILES, ETC., WHICH HAS MADE MY LIFE MUCH SIMPLER. I DO NOT HAVE ANY COMPLAINTS AT ALL AND WILL USE THIS COMPANY AGAIN SHOULD I NEED FURTHER COMPUTER ASSISTANCE.

PATRICK ARRIVED ON TIME, WAS EFFICIENT, AND DILIGENT IN FINISHING THE WORK IN ONE HOUR. HE WAS MOST PATIENT IN EXPLAINING WHAT HE WAS DOING, AND WHAT WE SHOULD DO TO FOLLOW-UP.

VERY GOOD. MY VOICEMAIL MESSAGE WAS RETURNED WITHIN 24 HOURS, AND THEY WERE ABLE TO COME 2 DAYS LATER TO REPAIR THE PROBLEM. PATRICK LOADED A SPYWARE PROGRAM WHICH SOLVED OUR INTERNET PROBLEMS. HE WAS DONE WITHIN 20 MINUTES. I WOULD DEFINITELY CALL THEM AGAIN.

GOOD, BUT I FELT THAT $60 WAS A LOT TO PAY. I BELIEVE THEY HAVE A $60 MINIMUM, AND IT SEEMED THAT HE FILLED THE TIME TO JUSTIFY THE CHARGE. VERY NICE, THOUGH, AND POLITE.

JOB 2 ($260): NEEDED NEW DESKTOP AND LAPTOP CONFIGURED TO NETWORK AND HOOKED UP TO PRINTER. NEEDED TO RETRIEVE INFORMATION THAT WAS ON A BAD EXTERNAL DRIVE. NEEDED TO FIX CURRENT COMPUTER TO OPTIMIZE NETWORK. NEEDED ADVICE ON SECURITY CONCERNS ON WIRELESS NETWORK. KEVIN IS ABSOLUTELY SUPERB. HE TAKES THE TIME TO EXPLAIN WHAT HE IS DOING AND WHAT HE NEEDS YOU TO DO TO MAKE THE SYSTEM WORK BEST. HE WAS ABLE TO RETRIEVE INFORMATION FROM A BAD DRIVE, WHICH WAS GREATLY APPRECIATED. HE HELPED US SET UP THE APPROPRIATE LEVEL OF SECURITY FOR OUR SYSTEM. HIS PRICE IS QUITE FAIR ($60/HOUR) AND LESS THAN WHAT MANY OF THOSE WE CONTACTED ASKED FOR. THE ONLY CHALLENGE IS THAT HE IS BUSY, SO YOU MIGHT HAVE TO WAIT A FEW DAYS TO GET HIS SERVICE. BUT HE IS WELL WORTH IT!

PATRICK SEEMED VERY KNOWLEDGEABLE AND KNEW JUST WHAT TO DO TO GET THE COMPUTER WORKING AGAIN. HE TOOK IT WITH HIM FOR A COUPLE DAYS TO INSTALL WINDOWS XP AND HELPED MAKE SURE IT WAS PROTECTED FROM VIRUSES AND SPYWARE. HE ALSO PROTECTED MY LAPTOP AND SET UP MY WIRELESS SYSTEM IN A WAY THAT ANOTHER COMPANY WAS UNABLE TO. HE AND THE OWNER ON THE PHONE WERE BOTH VERY NICE.

OPERATOR SEEMED KNOWLEDGEABLE, AND TRIED TO FIX MY COMPUTER WITHOUT HAVING TO RELOAD EVERYTHING, BUT COULD NOT. HE SPENT A LOT OF TIME TRYING TO MAKE SURE IT WAS RIGHT. DID NOT CHARGE ME FOR ALL THE TIME SPENT. SOME THINGS ARE STILL NOT RIGHT. I WILL HAVE TO CALL AGAIN. MY B ON OVERALL EXPERIENCE MAY NOT HAVE BEEN DUE TO THEM, BUT RATHER TO THE FRUSTRATION OF MULTIPLE COMPUTER REPAIRS, AND FEELING LIKE A VICTIM OF TECHNOLOGY.

ON TIME, VERY REASONABLE PRICE, VERY HELPFUL.

I CALLED IN THE MORNING AND LEFT A MESSAGE FOR KEVIN. HE CALLED BACK BEFORE LUNCH, AND PATRICK WAS HERE IN THE EARLY AFTERNOON. AFTER SPENDING COUNTLESS HOURS ON THE PHONE WITH OUR INTERNET PROVIDER DURING THE WEEK, PATRICK WAS A BREATH OF FRESH AIR. HE QUICKLY IDENTIFIED THE PROBLEM AND WORKED THROUGH IT UNTIL HE WAS CONFIDENT THAT IT WAS RESOLVED. WELL WORTH THE HOURS WORTH OF TIME TO HAVE OUR PROBLEM RESOLVED THE RIGHT WAY! THE TOTAL PRICE THAT I PAID FOR THE SERVICE WAS UNDER THE ESTIMATES FROM OTHER COMPANIES, AS THEY HAVE A VERY REASONABLE $60/HOUR RATE AND $5 TRIP CHARGE (ANOTHER COMPANY WITH A SUPER SERVICE RATING WANTED TO CHARGE ME $60 JUST FOR THE TRIP!).

I'VE HAD KEVIN HELP ME BEFORE - NOW MY NEIGHBOR USES HIM TOO. IT'S NICE TO HAVE SOMEONE YOU TRUST.

HE WAS VERY COMPETENT IN HIS WORK AND VERY EASY TO UNDERSTAND, TELLING ME WHAT MY COMPUTER IS BEST CAPABLE OF. HE IS GLAD TO ANSWER QUESTIONS OVER THE PHONE.

KIND SOLUTIONS WAS HERE WHEN THEY SAID THEY'D WOULD BE. COURTEOUS, BUT PROFESSIONAL. OVERALL WAS A GOOD EXPERIENCE. HAD SOME ISSUES AFTER THE TECH LEFT, BUT WHEN I CALLED HIM ON HIS CELL PHONE (HE PROVIDED ME WITH THE IN CASE OF QUESTIONS/PROBLEMS), HE CALLED BACK W/I 30 MINUTES.

KEVIN ALTHOUGH NOT ALWAYS ON TIME ALWAYS CALLS TO INFORM ME HE'S RUNNING A LITTLE LATE. KEVIN ALWAYS HAS A GREAT ATTITUDE AND IS ONE OF THE BEST IN HIS FIELD. I CANNOT SAY ENOUGH OR HAVE ENOUGH TIME TO SAY ALL I COULD ABOUT HOW MUCH I WOULD RECOMMEND KIND SOLUTIONS ESPECIALLY IF COMPUTERS AREN'T YOUR THING. KEVIN IS ABLE TO HELP EVEN THE MOST COMPUTER SHY AND EXPLAIN THINGS SO YOU CAN ACTUALLY UNDERSTAND. KEVIN ALSO KNOWS HOW TO INSURE HE DOESN'T LEAVE YOU WITHOUT YOU TRULY BEING OKAY WITH YOUR SITUATION. PATRICK WHO WORKS FOR KEVINS WEB-SITE DESIGN BUILD DIVISION IS ALSO SIMPLY THE BEST HANDS DOWN. IT IS SO REFRESHING TO ACTUALLY SEE A TEAM OF PEOPLE WHO ARE TRULY GIFTED AT AND DOING WHAT THEY LOVE. IT MAKES A MAJOR DIFFERENCE ! CALL THEM YOU WONT BE DISAPPOINTED. I WENT THROUGH OVER 10 SUCH COMPANIES AND SPENT GREAT AMOUNTS OF MONEY NEEDLESSLY BEFORE I FOUND THEM.

THEY WERE PROMPT AND DID A GREAT JOB FIXING THE PROBLEM. PATRICK, THE TECH, WAS GREAT. PRICE WAS PER HOUR.

KEVIN WAS VERY NICE. I LIKED HIM. HE IS VERY KNOWLEDGEABLE. HE IS NOT PRETENTIOUS, HE IS VERY FRIENDLY. HE DID GOOD WORK. I WOULD RECOMMEND HIM. HIS PRICES WERE COMPARABLE TO OTHER COMPANIES. I GOT HIS NAME FROM ANGIE'S LIST. PRICE GIVEN IS PER HOUR.