About us
Business highlights
34 years of trusted experience
Emergency Services Offered
Services we offer
Amenities
Emergency Services
YesAccepted payment methods
Reviews
4.2111 Reviews
Showing 26-50 of 111 reviews
MA K.
03/2013
drain cleaning
 + -1 moreScheduled same day service. Received confirmation call before arriving on-site. Arrived and completed quoted job on time and on budget. Final resolution of problem was cleaning of basement floor drains, and tech provided suggestions to keep issue from recurring. Tech was punctual, professional and knowledgeable.
Description of Work: Cleaned basement floor drains.
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Yes, I recommend this pro
$188
Julie D.
12/2012
drain cleaning
 + -1 moreGreat! He fixed the problem in about 30 mins.
Description of Work: The gentleman who came out was great at snaking out our drain He even gave us a tip on what we could do on our own.
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Yes, I recommend this pro
$140
ROBERT W.
12/2012
drain cleaning
 + -1 moreJust Drains was very responsive to our call and provided a great service for us. The representative was courteous and professional. I would use them again...
Description of Work: Just Drains had a representative come out to open a sewer line that was clogged with tree roots between our house and the street. The sewer was starting to back-up inside the house, and they came out on a Sunday night at 11pm for a reasonable extra charge.
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Yes, I recommend this pro
$250
Ryan J.
11/2012
drain cleaning
 + -1 moreThe woman who answered the phone (Brittany) was rude and aloof and ran down a list of pricing for my emergency in a matter-of-fact careless manner. When the technician arrived he told my tenant a horror story about the home not having an external clean out and explained to her that the problem was "MAJOR" and that he'd have to dig out the front yard to the tune of several thousand dollars. The technician was supposed to call ME with the diagnosis since I'm the property manager and responsible for paying the bill for whatever service occurs, however he did not. My tenant called me in tears and panicking because she had been told by the technician not to use the water. When I called the office to understand why I hadn't been contacted, Brittany told me someone had called and left a message. When I verified the number, I discovered Brittney had given the tech the wrong phone number...
Description of Work: Our company owns several rental properties around Indy. We called Just Drains on an emergency when the toilet on one of our properties overflowed and feces came into the tenant's bath tub on a Saturday. We called to request a main drain clean out.
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$49
Robin M.
11/2012
drain cleaning
 + -1 moreThey were efficient and very pleasant to work with.
Description of Work: They cleaned the sewer pipe, discovered it was crushed and recommended a contractor to fix it.
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Yes, I recommend this pro
$176
richard B.
06/2012
drain cleaning
 + -1 moreOverall, service worker was prompt, did his work great, problem was with dispatcher/office sketchy rate quote. 20 minutes for 171.00?
Description of Work: prompt, but for 87.00 per day rental I will definitely make it to Sunbelt next time to do it myself. The quote from the dispatcher stating fee of 49 and change to show up, and no solid rate except up to 169, depending on the time it took i was charged more than was led to believe. It took 15 minutes to clean out my drain... No guarantee for six months mentioned.. I have had this done for 125.00 previously..
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$170
Kimberly L.
05/2012
drain cleaning
 + -1 moreLaundry room in the basement was flooded because floor drain was clogged. We contacted two other companies prior to using Just Drains, and they obviously didn't want to deal with it, and made excuses about why they couldn't do it (or more than likely didn't know how to fix the problem). Just Drains came out and knew how to resolve the situation (and it didn't take that long either). He gave us preventative instructions on how to avoid the situation from happening again.
Description of Work: Unclogged drain (floor)
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Yes, I recommend this pro
$130
Carol Lee C.
01/2012
drain cleaning
 + -1 moreWe had experienced drain problems for a long time and had another plummer spend several hours working on it. He recommended that we call Just Drains. The serviceman (sorry can't remember his name now) was prompt and professional. It was a difficult drain and he looked at other drains to better assess the problem. After 2 1/2 hours, he said it was so difficult that we would need another appt with a supervisor due to the age of the home, type of drain etc. About 2 hours after he left, the drain completely opened and has been wonderful ever since. Thanks to his persistence, we have a drain that is like knew and better than we have had for years!! We would definately recommend Just Drains!
Description of Work: Had a back up kitchen drained that had been problematic and slow but was draining. Then it just stopped draining. Called them and was able to make an appt that worked for us.
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Yes, I recommend this pro
$130
Michael G.
10/2011
drain cleaning
 + -1 moreThey did a great job, were on time, great answering to emergency situations. Went out of there way to serve me. Ive used 3 times recently
Description of Work: They had to clean tree roots from a sewer drain. Had to fix a toilet in which they had to get into a property inside a property.
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Yes, I recommend this pro
$600
Norma Jo & Cleo M.
09/2011
plumbing, drain cleaning
 + 0 moreThe guys are courteous, they come in and do their job, they don't mess around. I highly recommend them, and the price is always reasonable.
Description of Work: They cleared a tub and a floor drain in the basement.
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Yes, I recommend this pro
$239
GERALD & MARCIA G.
08/2011
plumbing, drain cleaning
 + 0 moreJust Drains misdiagnosed the problem, ruining a holiday weekend for us. Further, they cost me $245 for a totally unnecessary septic system pumping, which was a direct result of their misdiagnosis. They were only willing to reimburse the $100 initial charge for the misdiagnosis. They were unwilling to make any accommodation for the septic service charge. The only thing the owner of Just Drains and I agree upon is this: He doesn't want me as a customer and I don't want him as a service provider. So far as I am concerned, this is a closed matter.
Description of Work: Guest bathroom toilet not flushing properly. Just Drains stated that the problem was with our septic system rather than drains or our plumbing. the technician stated that "the blockage is in between the 2 (septic) tanks." This was July 2nd and the charge was $100. We called our septic service and due to the holiday weekend, we could not get anyone here until Tuesday July 5th. When he arrived, our septic service person visually inspected the septic tank, which had been completely pumped out in March of this year. This service person stated that the septic was working properly and he felt that this was not the problem. However, in order to follow through on Just Drains' statement that the problem was due to a blockage between our tank and the dosing tank, we would have to have the septic pumped out again. It seemed to me that I had no good course of action: either pay for a pumping (which our septic service person said was the only way to be absolutely certain about whether the septic system was working properly) or decline to pump and be stuck in a "he said - he said" situation. I opted for the pumping. This revealed clearly that the septic system was functioning properly. I then called Just Drains, reported on the situation and requested another technician who arrived shortly thereafter. This 2nd technician "ran a main from the osco to septic" and clearly removed a blockage. The cost for this was $210.
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$310
Response from JUST DRAINS
HAZEL W.
06/2011
drain cleaning
 + -1 moreThey gave a 30 day guarantee. Not more than two weeks later the drain backed up and they would not come back to look at it unless we paid them the full price.
Description of Work: They came out and unclogged a backed up drain.
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Response from JUST DRAINS
PAIGE O.
04/2011
plumbing, drain cleaning
 + 0 moreIt went well. The man accurately diagnosed the problem and sought out to find it. He corrected it after some time.
Description of Work: Our shower was backing up due to a clog in our drain. It was very late at night and this comapny sent a man over. THe problem was not where we thought it was so the man had to really work hard to find the clog. He did and charged us what he said he would to begin with. (even though it took him much longer than expected).
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Yes, I recommend this pro
$195
WILLIAM I.
01/2011
drain cleaning
 + -1 moreI liked the way the came out, they were prompt and on schedule. When I needed to reschedule they were willing to work with me on that. He advised me how to reduce the amount of roots growing into the drain, by using copper sulfate. They also had a lower price than some of the others.
Description of Work: They cleaned out the main drain going from the house to the storm sewer because it was clogged with roots.
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Yes, I recommend this pro
$140
Rich M.
01/2011
drain cleaning
 + -1 morePretty quick response to a Sunday morning call. I've used Just Drains three times now and each time they've been very timely, very professional and have cleared any blockage.
Description of Work: Cleared main drain from house to curb. Tree roots has helped to cause the blockage.
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Yes, I recommend this pro
$224
GERALD B.
01/2011
drain cleaning
 + -1 moreJust Drains showed up, checked pipes under kitchen and then ran their mechanized snake. Showed up within 5 minutes of call, cleared drain within 10 minutes. Recommended changing angle of pipes under kitchen. Polite, professional, fast, on time, and much more affordable than our usual plumbing service.
Description of Work: Cleaned kitchen drain of grease.
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Yes, I recommend this pro
$132
Joyce B.
11/2010
drain cleaning
 + -1 moreMy plumber gave a very high estimate to do the work, but also suggested I call Just Drains. Just Drains gave me an estimate over the phone, and came out within a few hours to snake the bathtub and sink drains for me. Their estimate was accurate.
Description of Work: They snaked the sink and bathtub drains.
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Yes, I recommend this pro
$185
TIMOTHY F.
11/2010
drain cleaning
 + -1 moreWent well. Thir pricing structure is a gamble. One fee ($126) good for up to 1.5 hours. Took service rep 40 minutes, including paper work. If I was thinking, I would have had him check the shower drain also. Not that it is currently in need of service, but I'd guess it could use a good cleaning, and there was still plenty of time on the clock. Live and learn.
Description of Work: Drain back up - in sink, going down to main drain on slab. The service rep had the tools needed. Took apart, auged, and all is fine.
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Yes, I recommend this pro
$126
Sheila P.
10/2010
plumbing, drain cleaning
 + 0 moreThey were quick and did the job. They specialize in only cleaning out drains which is kind of nice.
Description of Work: Just Drains opened up a kitchen drain.
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Yes, I recommend this pro
$60
TOM H.
08/2010
plumbing, drain cleaning
 + 0 moreI think they do an okay job. I think the work was pretty straight forward and expensive. I think I spent $60 on that work.
Description of Work: I use Just Drains for plumbing. The last time I used them was in March of 2009 and they cleaned out a couple of our drains.
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Yes, I recommend this pro
$60
DENISE M.
08/2010
drain cleaning
 + -1 moreIt was OK. My husband was the main contact and felt that they did an adequate job. I think he was disturbed with the lack of overall communication by the Technician, unwillingness to remove obstacles from under the sink and clean-up afterwards. Some of this may have been unreasonable expectations on the part of my husband. The Technician did unclog the drain and it's functioning correctly now. The Technician did communicate to my husband how to avoid the situation in the future.
Description of Work: Cleaned out clogged drain under sink.
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Yes, I recommend this pro
$115
PAUL F.
08/2010
plumbing, drain cleaning
 + 0 moreI think we spent about $135 on that service. They are very easy to work with and I contacted them by phone. The work was for a rental property and they were good about contacting the tenants and arranging a time and doing the work.
Description of Work: We used Just Drains a couple of time for drains. The last time we used them was in April and they cleared a drain in the bathtub in the bathroom.
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Yes, I recommend this pro
$100
ANDREW P.
08/2010
drain cleaning
 + -1 moreThey arrived when scheduled, calling ahead to assure I would be home. When they arrived, they were able to snake out the drain within 20 minutes, and did confirm that it was cleared prior to leaving. The technician who performed the work was not as clean as I would have hoped, dripping toilet water on our carpet through the house as he brought his equipment outside.
Description of Work: Our toilet was clogged, and they cleared it out.
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Yes, I recommend this pro
$95
DEBBIE C.
08/2010
drain cleaning
 + -1 moreCondensation drain on the 3d floor of my home stopped draining. Just Drains was at my home within a couple of hours of my phone call; Kyle worked efficiently and was respectful of the rest of my home and my new carpet. We had a minor misunderstanding about the price - when I called in the receptionist quoted me the standard price for a basement drain, but did not take into account that I said the drain was on the 3d floor. When the job was completed, the price was about $60 more than quoted. Realizing the mistake that was made, the owner agreed to meet me halfway and charged half of the difference from what I was quoted. While I appreciate the compromise, I'm not a fan of being nickeled and dimed for services, such as climbing an extra set of stairs. Overall I am a satisfied customer, and will likely call Just Drains again if the need arises.
Description of Work: Cleared clogged condensation drain.
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Yes, I recommend this pro
$150
BERNARD M.
06/2010
drain cleaning
 + -1 moreThere wasn't an easy access for it and he persisted until he got it cleaned out. His price was very reasonable. They were responsible, reasonable and professional. I have used them a couple of times. They are as good as the company I used to use and they are much cheaper.
Description of Work: I used Just Drains to open a big garden drain.
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Yes, I recommend this pro
$150
Contact information
3129 Kentucky Ave, Indianapolis, IN 46221
www.indydraincleaning.comService hours
Sunday:
Open All DayMonday:
Open All DayTuesday:
Open All DayWednesday:
Open All DayThursday:
Open All DayFriday:
Open All DaySaturday:
Open All DayLicensing
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Drain Cleaning,
Plumbing,
Sewer Cleaning,
Septic Systems
FAQ
JUST DRAINS is currently rated 4.2 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
JUST DRAINS accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, JUST DRAINS does not offer free project estimates.
No, JUST DRAINS does not offer eco-friendly accreditations.
No, JUST DRAINS does not offer a senior discount.
Yes, JUST DRAINS offers emergency services.
No, JUST DRAINS does not offer warranties.
JUST DRAINS offers the following services: RESIDENTIAL & COMMERCIAL SEWER & DRAIN CLEANING & CAMERA TELEVISING.
Contact information
3129 Kentucky Ave, Indianapolis, IN 46221
www.indydraincleaning.comService hours
Sunday:
Open All DayMonday:
Open All DayTuesday:
Open All DayWednesday:
Open All DayThursday:
Open All DayFriday:
Open All DaySaturday:
Open All Day