Description of Work: Janis was okay and I liked her a lot in the beginning. My problem with Janis is that I had no idea how the home buying process was supposed to work. I purchased a HUD home that was in need of repairs. Janis assured me that she would walk me through the process. Long story short, Janis referred a contractor to me and talked about how good his work was. This contractor turned out to be absolutely horrible! When I sought Janis for help, her response was minimal. I invited her over to my home so that she could see the horrible work this contractor performed. Janis told me that she was coming over on Thursday of that week and didn't show up or call me. Come to find out, Janis and the contractor work together on several projects. This contractor has a lot of complaints and keeps slightly changing the name ( i.e., H&H Executive Cleaning and Remodeling, H&H Cleaning, Executive Cleaning and Remodeling) and contact information of his company in order to avoid facing penalties for the complaints he has received. Janis appeared to be nice and caring in the beginning; however, I realized that she she does not care about her clients as long as money is in her pockets.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$68,000
Response from JB Real Estate Consultants
Member insisted on buying this hud-owned home that required a rehab loan that is an unusal process for a first home buyer. This property also qualified for an additional 15,000 downpayment for miss burrell, which helped her tremendously regarding the affordablity of this home. Member tried to contact several contractors which never worked out. I did recommend this particular contractor which had been approved by the lender, the lender also has to received recommendations. Member had visited the home of a previous customer who had used the same contractor before she agreed to use this contractor. This contractor has to be reviewed by a consultant and an appraiser for the work to be done. From my understanding the consultant that has to review the contractors work, felt the work was done in a workmanhip manner so he and the seller had to sign documents to release payments to the contractor which was done. I was told that there was still a few things to be done and member did not want the contractor to continue which was her right and and the contractor was replaced. Member knows i returned all her calls promptly and continuously followed up with everyone invloved. I have been in this Real Estate business for 30 years and have never had a complaint with the better business bureau. A rehab loan is very complicated and time consuming and in some cases maynot be the best process for some first time buyers. However with my expertise in this business I was able to help her receive the best possible financing assistance for the home she desired. I am very sorry and surprised member chose to make this complaint. Thank you for allowing me to respond to this report. t
JANIS E.
10/2009
5.0
real estate agents
+ -1 more
Mr. Bowling was really good. He showed me a number of houses and narrowed down on the one house that I really liked. He did this pretty quickly. He was really attentive to my needs. He wasn?t tryng to kick me out of my price range. He stayed within the price range that I wanted. He was always looking out for me. He was almost like a friend to me. He was good at pointing out any potential financial issues. He was very responsive, even though he was very busy. He has been a realtor for 30 years.
Description of Work: I used Mr. Joe Bowling of JB Real Estate Consultants for buying my new house, recently.
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Service Categories
Real Estate Agents
FAQ
JB Real Estate Consultants is currently rated 4 overall out of 5.
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 4:00 PM
Yes, JB Real Estate Consultants offers free project estimates.
No, JB Real Estate Consultants does not offer eco-friendly accreditations.
No, JB Real Estate Consultants does not offer a senior discount.
No, JB Real Estate Consultants does not offer emergency services.
No, JB Real Estate Consultants does not offer warranties.
JB Real Estate Consultants offers the following services: Real estate services - buying or selling home, etc. Real estate consulting