Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

J P ARTHUR CO INC

Carpet Cleaning, Upholstery Cleaning, Drapery Cleaning,

About us

At JP Arthur Co., we believe in treating the issue at the root of the problem! Some of our competitors may use equipment or chemicals that only dissipate, or shove dirt deep inside the carpet or padding, leaving it to haunt you another day! Our company uses specially designed equipment that helps draw the dirt OUT of YOUR CARPET, into our van, and out of your home! All onsite calls are treated with Pride, Honor, and Diligence to ensure the job gets done right the first time! A more thorough job provides better results We use 5-6 times the amount of water that the "fast-track" cleaners use. It is a common misconception that the more water you use, the wetter you leave the carpet. The result should be the opposite. As water is injected, the carpet fiber expands, creating a situation where both soil and water are more completely removed. The carpet is usually completely dry within several hours as opposed to 2-3 days.

Business highlights

25 years of trusted experience
Emergency Services Offered

Services we offer

CARPET & UPHOLSTERY CLEANING. EMERGENCY WATER REMOVAL & DRYING.

Services we don't offer

TILE OR OTHER HARD SURFACE CLEANING.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check

Reviews

5.021 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
4.9
punctuality
4.9
Showing 1-21 of 21 reviews

Sonya W.
10/2011
5.0
carpet cleaners
  + -1 more
This is one of the best carpet cleaning companies around, nice and professional people.
Description of Work: Cleaned a very dirty carpet after the former tenant moved out. I thought of "JP Authur", first !

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Susan D.
10/2011
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: We have not used them in quite some time - maybe almost a year - because we had new carpeting installed throughout the house in May and have not had the need. We will most likely use JP Arthur again when the need arises and have recommended Jeff's company to others.
Rating CategoryRating out of 5
Yes, I recommend this pro

MICHAEL & JONI D.
10/2011
5.0
carpet cleaners
  + -1 more
They did excellent work. I was very pleased with them. Although I do not remember how much I spent, I do recall their rates were very reasonable. Most carpet companies I've used in the past were in and out, but J.P. Arthur really worked on stains and went the extra mile to work on problem areas. I really appreciated that.
Description of Work: They cleaned my carpets on the lower level of my home.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

GLORIA H.
10/2011
5.0
carpet cleaners
  + -1 more
They did a great job. It’s family owned and operated; it’s a gentleman and his son and they do all the cleaning. They were very easy to work with and were very flexible. Their pricing is fair. They were contentious and thorough.
Description of Work: They cleaned our carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jared D.
10/2011
5.0
carpet cleaners
  + -1 more
The work turned out excellent. They are very personable. We have had them clean our carpets different times; they have come out a second time to work on heavy stains that had bleed back through. They come out cordially and respond quickly. They guarantee their if there is any issues.
Description of Work: They cleaned our carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara L.
10/2011
5.0
carpet cleaners
  + -1 more
I haven’t used the company in awhile, but I was very satisfied when I did. They were very accommodating working with my schedule. They always call to let me know when they will be here. Their pricing is very fair.
Description of Work: They cleaned my carpets for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SCOTT & RHONDA S.
10/2011
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They cleaned my carpets. They have done work for us in the past, not recently, but the work was great.
Rating CategoryRating out of 5
Yes, I recommend this pro

Michael W.
08/2011
5.0
carpet cleaners
  + -1 more
It was fantastic, best carpet cleaning experience we have ever had. Mr. Arthur & his son arrived when they said they would. They made sure that we got our moneys worth too; as they do have a minimum cleaning/trip charge so they made suggestions of areas that we might want them to clean that would make sure we would received the maximum amount of carpet cleaned for the dollars spent. When we had agreed on the areas to be cleaned they went to work and efficiently cleaned the areas immaculately. The carpet dried in less time than quoted and the carpets look great. And to top it all off when it came time to pay they gave us the new customer 15% discount off of their minimum charge as promised to boot. They are very friendly and conscientious. Absolutely amazing; we will certainly use this vendor again.
Description of Work: JP Arthur cleaned the walk path from our stairway to the kitchen and center of the front room, all of the upstairs hallway & the entire family room on the main level plus 14 stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Kevin S.
08/2011
5.0
carpet cleaners
  + -1 more
We moved and really needed our carpets and we asked around for a really good carpet cleaner and everyone mentioned JP Arthur, our carpets looked brand new after they were done.
Description of Work: JP Arthur was a wonderful company to work with! They were professional, thorough, and trustworthy in my home!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Kimberly A.
07/2011
5.0
carpet cleaners, drapery cleaning
  + 0 more
We had it free because we had a coupon for it. We only had one guy who came over and did the whole thing. He was very sweet. He was very nice. We didn’t have any complaints. Everything turned out very clean, and I liked how it looked afterwards. He did the job very well. The only bad thing about it was we had to move all of our furniture out by ourselves. They didn’t do that for us.
Description of Work: We used J P Arthur Co Inc one and a half months ago. They did a whole house carpet cleaning. He also washed our drapes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from J P ARTHUR CO INC
The member is mistaken about who did her work. We have not worked for her since 2009. We do not do drapes. We never send one guy. We never make the customer move their own furniture. I hope she remembers who did her work because it seems that he did the work for free and also did a very nice job, but again, it wasn't us. Jeff Arthur

Matthew K.
07/2011
5.0
upholstery cleaning
  + -1 more
On time, very professional and personable. Furniture look like new! Great job ! Would highly recommend !
Description of Work: Cleaning of 2 chairs and 1 sofa / ottoman.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from J P ARTHUR CO INC
The Members are very nice people and are related to our largest family of customers, which consists of approximately 10-12 seperate homes & families. We began with Member's sister in approx. 2002 and has grown from there. They are all a pleasure to work for and are extremely loyal. We appreciate Member's comments. Jeff Arthur

David M.
05/2011
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They appreciate the business and they tell you more than once how much they appreciate it. They come and do whatever you want them to do, but they don?t pressure you into doing more. They also talk with you about how to deal with carpet issues like pet stains. They suggest what home remedy cleaning can be done and what cannot be done. They listen to me. They come when they say they would. They have documentation out of their files as to what I had the last time they were here. They have not raised their prices in about five years. The owner of the company is out there doing some of the hard work himself. They are well sought in this area.
Description of Work: I used J P Arthur Co Inc for carpet cleaning and furniture cleaning a week ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

MARY M.
03/2011
5.0
carpet cleaners
  + -1 more
I've used this company at all of my rentals because they are trustworthy, do excellent work and are reasonably priced. If the stain can be gotten out, these guys will get it!
Description of Work: cleaned carpets in a rental property

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$264

ronna R.
04/2008
5.0
carpet cleaners
  + -1 more
I called him and he worked me in right in. The prices were excellent and I would use him again
Description of Work: He cleaned 7 rooms of carpet for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan D.
05/2007
5.0
carpet cleaners
  + -1 more
We are very pleased with the job Jeff, Zack and Josh did. This is the first time we used them (they were recommended to us by our HVAC person, but I also checked the List). The carpet (14 years old) has never looked this clean and with the process they use, we are not expecting to have to clean it again for possibly a year. There was no residue left behind and they stand behind their work, even for old stains. What Jeff considers traffic areas is extremely generous. The cost was around 25% less than what we would have expected.
Description of Work: Talked on the phone with Jeff Arthur. He explained the process they use and how they price. I scheduled and they came out and did the measurements/estimate on the spot and started cleaning whole house traffic areas: carpet cleaning in the living room, dining room, great room, hallway, three bedrooms (one used as a den).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

10/2006
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They do an excellent job.
Description of Work: They clean my carpets and upholstery.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JANE L.
07/2005
5.0
carpet cleaners
  + -1 more
HE IS WONDERFUL.
Description of Work: HE CLEANS MY CARPET.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

TODD L.
04/2005
5.0
carpet cleaners
  + -1 more
EXPLAINED HIS PROCEDURE, ENCOURAGED US TO WATCH AND SEE THEM WORK. VERY FRIENDLY-VERY HELPFUL INFO GIVEN ON HOW TO KEEP OUR CARPETS LOOKING GOOD. THEY MEASURE CARPET & PRICE IS QUOTED PRIOR TO THEM STARTING. WORTH THE EXTRA MONEY!
Description of Work: WE HAD OUR ENTIRE HOUSE CARPET CLEANED. APPROXIMATELY 2000 SQ. FT. OF WALKWAY CARPET CLEANED INCLUDING 2 SETS OF STAIRS. MANY PET & CHILDREN SPOTS ON SHORT, SHAG, OFF WHITE CARPET (3 LEVELS)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

MARY M.
03/2005
5.0
carpet cleaners
  + -1 more
OUTSTANDING WORK, JEFF
Description of Work: My tenant left the carpets a mess in our rental property. Jeff is a miracle worker. He got all 95% of the stains (couldn't get rid of the paint smudge). He shows up when he says and the work is great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$294.03

DIANE AND DOUG G.
10/2003
5.0
carpet cleaners
  + -1 more
DID A REALLY NICE JOB, HE WENT THROUGH EVERYTHING WITH ME. VERY PLEASANT I WAS VERY COMFORTABLE WITH HIM.
Description of Work: CLEANED CARPET AND UPHOLSTERED FURNITURE

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$540

MARY & TODD B.
09/2003
5.0
JEFF TOOK A VERY COMMON SENSE APPROACH TO RESTORING OUR BASEMENT. HE DID NOT TRY TO SELL US ADDITIONAL PRODUCTS OR SERVICES THAT WE DIDN'T NEED.
Description of Work: WE HAD WATER IN OUR FINISHED BASEMENT AS A RESULT OF THE LABOR DAY WEEKEND RAINS. JEFF CAME OUT ON LABOR DAY TO BEGIN THE WORK. THERE WAS NO ADDITIONAL SERVICE CHARGE FOR THE HOLIDAY. HE MOVED FURNITURE, DRIED THE CARPET AND CLEANED IT. THE COST WAS VERY REASONABLE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$785

    Contact information

    1124 NEEDLES DR, Indianapolis, IN 46217

    www.jparthur.com

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Upholstery Cleaning,
    Drapery Cleaning,
    Water & Smoke Damage

    FAQ

    J P ARTHUR CO INC is currently rated 5 overall out of 5.
    J P ARTHUR CO INC accepts the following forms of payment: Check
    No, J P ARTHUR CO INC does not offer free project estimates.
    No, J P ARTHUR CO INC does not offer eco-friendly accreditations.
    No, J P ARTHUR CO INC does not offer a senior discount.
    Yes, J P ARTHUR CO INC offers emergency services.
    Yes, J P ARTHUR CO INC offers warranties.
    J P ARTHUR CO INC offers the following services: CARPET & UPHOLSTERY CLEANING. EMERGENCY WATER REMOVAL & DRYING.
    TILE OR OTHER HARD SURFACE CLEANING.

    Contact information

    1124 NEEDLES DR, Indianapolis, IN 46217

    www.jparthur.com