INDY HOME TECH

Steve does a great job. He's punctual and professional and lets you know exactly what he's doing and how long it's going to take. He cleans up after himself and is patient with chatty children. I highly recommend using his services for any computer problem.

Steve was here for three hours transferring files and setting up programs. We have newer versions of both Word and Excel. The only problem we had was printing Emails, because the print size was almost microscopic and I couldn't reset it. Steve came by again and fixed it and there was no additional charge. We had called Indy Home Tech twice before, when we had a virus and to set up a laptop. We found them to be completely satisfactory.

Steve did a great job. I highly recommend Indy Home Tech.

We used your list to find someone to come to our house to work on our computers. We selected Indy Home Tech as they were the nearest to us. We called, set up an appointment and got our computers fixed at a reasonable price.

Excellent job by an exceptional person. Very personable. Tray arrived exactly on time and got right on it. He is extremely knowledgeable and had us fixed-up in no time. He answered all our questions and gave us advice on things we may want to do in the future. He did not push to sell any additional items or services.

Technician showed up right on time. Attacked my complaints one by one. Changed my virus protection to one offered free by Microsoft. Left me with a functioning system.

Excellent. Was on time. Answered my questions. Completed the job. Totally profressional. I will call them again and ask for Trey!

I had used Indy Tech several years ago for computer repair and was impressed with their service then. When I decided to get rid of my old computer, I wanted the hard drive wiped clean. I left a message for Barbara and she returned my call within several hours. Trey was the technician and he had worked with me before, so I knew he would do a good job. The appointment was scheduled for two days later, Trey showed up on time, and the entire process took about 30 minutes. Trey was careful to explain to me what he was doing and to demonstrate that the hard drive was clear of all information. He then told me how I might re-use the hard drive if I wanted to use it for a back-up system and mentioned several places that would take my old computer for recycling. I also learned that he can handle Mac software issues, should I need help with my new computer.

HIs explanations were clear enough that I could follow and understand and I felt he was honest about how well the computer would work with the changes that I had requested. He gave opinions when asked which I appreciated but did not try to talk me into anything I did not want. I was very satisfied and would call them again if I was in need of repair or help.

Initially he was very responsive and punctual. They showed up on time and I told them what the problem was. Without even taking the laptop apart, he said he knew the video card on the motherboard had gone bad. He then said it would be cost prohibitive to repair it and that I would have to get another one. I asked him to remove everything that was on that hard drive so I could add it to another computer. He asked me for a flash drive, that I happened to have, and he transferred the files. However he did not take the music off of my old computer. My music is still on my old computer. I called the company again and the man recommended I get an "enclosure". In total, I did not get the service I expected. I think I was overcharged because I did not get the complete service that was required for the job. The service man is very personable and on time, but the receptionist who answers the phones is extremely rude (I believe her name is Barbara). Both a friend of mine, who is more tech savvy, and myself tried calling to speak with the man to see if we could still use the computer by refurbishing it. I wanted to refurbish the computer and donate it to a third world country that could use the computer. I am particularly unhappy with the tone and behavior of his administrative assistant. I am now out both my music and the knowledge of whether I can donate this computer. I would not recommend using them in the future.

My experiences in the past with Barb and Trey are always superior! Trey is a consummate professional - and he knows what needs to be done to these old systems to make them run faster. Barb is always wonderful!!!

My printer stopped printing from the computer. My computer also operated in a dreadfully slow manner. I called Indy Tech and they came the next day and fixed me up.

Barb and Trey are very friendly and easy to work with. I was able to get an appointment after my work day, Trey arrived punctually, and the work was done professionally. Compared to taking your computer into a shop, waiting days for it to be repaired, hoping that it is, and paying way too much for the work, you can't beat this service and this company. I would definitely recommend them to others (and actually already have)!

Panic time! One of us accidentally opened a piece of spam and our PC was instantly attacked by the forces of evil. Indy Home Tech responded promptly to a phone message and was able to schedule a visit that afternoon. Trey Womack had it all cleaned up in an hour. Trey is an easy person to work with: forthright, business like, and congenial. His attitude, and Barbara's, was "it happens to us all."

I first talked with Barb who made an appointment for Trey to come to our home and check our computer the next day. Trey spent about an hour working through the computer's system and it looked like the system would recover, but ultimately it did not. Trey took the computer overnight and was able to restore everything. He brought it back a day later and it works better than ever. He also recommended several changes which have worked well for us.

I was so happy with my experience! Barb returned my call within the next business day....very professional. Trey showed up at my house, on time and ready to dive in to my home and work computers. He set up my wireless for my work laptop, spruced up my home machine, installed anti-virus - also he gave me the info to buy additional RAM sticks for my machine. Trey made a friend with my pug dog Frankie!

They were very thorough and charged by the hour. They were very friendly to a non-computer person. Cleaned up the program, added an anti-virus and helped me with the programs I was having problems with. I would give him A+++ if I could!!

Great! Trey showed up on time, was professional and courteous, patient with the kids' questions, and gave excellent recommendations.

The technician was about twenty minutes late, but I suppose he was finishing his previous appointment. He cleaned up a lot of unnecessary things we had accumulated in four years and installed a free anti-virus guard. He showed us how to use the wireless function of our laptop. We have not had any problems since then. I have to click through about six "not found" messages to bring up my Excel files. He didn't know what to do about that, but at least he said so and didn't try to bluff or make excuses.

Trey did a great job. He was on time, professional and quick.

Trey arrived on time and was pleasant to the family. He was quickly able to determine the problems on both computers and clearly explained the problems and how he was going to fix them. He didn't use "computer-ese", but in plain language told me about the problems. He was able to fix both computers and offered suggestions to run the computers better in the future. He was prompt, efficient, courteous, and generous with his time. We're very pleased with Trey's work.

Understood the problem and fixed the computer quickly.

He arrived on time, went over many aspects of my desktop, solved my problems, gave me some advice, and left a happy customer.

He came to my home and found out it was a bad motherboard causing the problem. He bought me a new tower because I was unfamiliar with that, and re-installed all of the software to get me up and running again. I was very impressed!

I will tell this story in one word: PERFECT From start to finish. PERFECT!