Indy Home Design Center

Buying Services, Furniture - Sales, Kitchen and Bath Remodeling,

About us

Indy Home Design Center is Indianapolis leading design center for kitchen, cabinets, counter tops. flooring, bath, lighting and more! We are known for the best selection and irresistible prices - 20-50% savings. We are open to the public and feel that anyone should have the opportunity to save!

Business highlights

53 years of trusted experience

Services we offer

Living Room Furniture, Bedroom Furniture, Cabinets, Windows, Doors, Window Treatments, Lighting, Ceiling Fans, Vinyl Flooring, Carpet, Engineered Flooring, Bamboo Flooring, Hardwood Flooring, Furniture, Home Decor, Plumbing Products, Bathroom Vanities, Mirrors, Art Work, Faucets, Sinks, Showers, Outdoor Furniture

Services we don't offer

Perishable Products. Lumber.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.5173 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
12%
3
10%
2
5%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.6
responsiveness
4.6
punctuality
4.5
Showing 1-25 of 173 reviews

Scott H.
08/2018
5.0
hardwood floor, buying services
  + 0 more
Indy Home Design Center is a great place to get ideas and samples for home redecorating / remodeling. We found a hardwood product with multiple plank sizes which we just loved and couldn't find anywhere else for our home. Genta, the owner, is very easy and fair to work with. She recommended Rob Wright Custom Flooring for the installation job. Rob and his crew are first class and very professional. We are extremely happy with the end results.
Description of Work: Provided and installed new hardwood floor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tiffany A.
10/2017
1.0
custom cabinets, hardwood floor, remodeling, buying services, custom furniture, home remodeling, basement remodeling
  + 5 more
I was scheduled to meet Genta and her team on Oct 3, 2017 at 11am, this was the time/day she gave me that works best for her and her team. At 10:58am the day of, Genta texts me and asked for the address of the home. I gave it to her once again and I asked how far she was away. She stated she didn't leave the office yet, which placed her about 30+ minutes away. This a new home we are buying and did not have possession yet so we scheduled the 11am showing through the seller. The seller did not extend the showing due to it being last minute. I don't understand why Genta didn't text sooner and state that they were running late due to meeting that ran over, she knew my project was on a very short timeframe. Now she has placed me 2.5 weeks+ behind on schedule due to her lack of professionalism and common curtsey.
Description of Work: Was to provide estimate on Kitchen Design, and various other projects throughout home.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Indy Home Design Center
I apologize if this customer feels that I or Indy Home Design Center acted unprofessional or did not provide common courtesy. This is never my intentions and I have never had this this type of review and we take this very serious. I was to meet this customer on October 3 around 11 am. However, prior to this we had a previous appointment scheduled and I made this very clear prior to scheduling. I did text her at 10:51 not 10:58 for her address because I was standing in front of another customers home with my designer and contractor. I did state I had not left the office but I was near the office but it would not have taken me 30 minutes to get there. I had no idea that this meeting was set up as a showing thru the seller and we only had an hour. The customer is a realtor so I assumed she could get in at any time and when I did speak with her she was in her car and not at the location. I am not sure how I have now caused her project to be delayed 2.5 weeks when I had not even looked or quoted the project. However, we all have perceptions of situations and I will say I am not perfect nor is my company but we will do everything we can to make the customer happy and rectify the situation. If we had an hour in the location and it did take me 30 min to get there, it still would have given us 30 min to gather the information we needed to help with the project. My contractor called her and spoke with her and asked to come out so he could get dimensions so we could help design the kitchen but she refused. I am disappointed that there is an F rating on Angie's list and most of all that I let her down. Please know we are professional and do provide common courtesy and I apologize if this customer feels like we did not.

Henry C J.
07/2017
5.0
buying services
  + -1 more
Excellent quality, selection, and price.
Description of Work: Flower sale at Perennials Plus

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Indy Home Design Center
Thank you for the review! We appreciate your business.

Danielle S.
11/2016
5.0
buying services
  + -1 more
Sometimes the process isn't easy, but in the end we have been satisfied. We live in a rural area that isn't near the actual club. The club keeps doing things to make the buying process simpler though. And the people in the Indy office are typically very helpful.
Description of Work: We bought a membership with the club in anticipation of work we knew we would be doing around our house. We have saved money on many items including carpet, appliances, building materials a water softener, lake toys, etc. We still have more things to purchase and feel we are saving more than our membership cost.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$5,000

Response from Indy Home Design Center
Thanks for your feedback. I am not sure you or many people are aware there is NO membership to purchase from Indy Home Design Center. The owners want everyone to be able to save, get a great selection and receive outstanding service. Times have changed and we have too! Please tell friends, family, co workers, yes anyone to come see us! We would love to help them just like we helped you! We care about you and appreacite your feedback!

Rae Ann G.
01/2015
2.0
hardwood floor, buying services, appliance sales
  + 1 more
I purchase my kitchen stove from DirectBuy. My oven was not working in for half of December until today they fixed it. I would tell a friend not to waste their money. You can look through their catalog and you get discounted prices on items. I bought my stove in February and it broke in December.
Description of Work: I used DirectBuy.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
3.0


Dawn C.
11/2014
5.0
ceramic tile, replacement windows, appliance sales
  + 1 more
They have excellent pricing for what they provide. A lot of people have a misconception about them. Everything they provide is usually brand new things.
Description of Work: We bought everything from fixtures, appliances, furnishing, gliding, tiles, and windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0

Yes, I recommend this pro

Hank W.
10/2014
5.0
furniture sales
  + -1 more
We used them for about 20 years but stopped using them. They have a wide selection of products and you buy it direct from the manufacturer.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Felicia C.
10/2014
5.0
lighting
  + -1 more
I would use DirectBuy if I were in a situation of remodeling my home. When I came to a situation where the price was the same as another competitor, they actually lowerered their price; I think that is a good deal. The lights I bought were 50% off there instead of going through the normal channels.
Description of Work: I bought some lights from them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

William R.
10/2014
5.0
buying services
  + -1 more
It is a club and you have to be a member. Every time I ask for something from them, they have done. The offer me the availability to buy the product at factory price. If you have some major improvement work, buy from DirectBuy of Indianapolis and you will save.
Description of Work: I bought some baby accessories and home Improvement products.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

terry S.
10/2014
5.0
appliance sales
  + -1 more
It worked out great when I can order and have a set here. When you buy something from Directbuy you cut out all the middle people. You buy it factory direct so you get it at factory prices rather than you know go to a store. You get a good quality product cheaper than you can get anywhere else. Great interaction.
Description of Work: I bought a home decorative thing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

John D R.
10/2014
5.0
furniture sales
  + -1 more
I like it. Everything's been great. I'm getting ready to get a set of flooring for the house.
Description of Work: They have several products at a low cost. I'm actually getting ready to by something now. I bought some furniture for my daughters room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Dominic R.
10/2014
3.0
mattresses
  + -1 more
So far it has been good but I feel they are over priced.
Description of Work: I purchased a mattress from them.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Kerry B.
10/2014
4.0
furniture sales
  + -1 more
It was okay. I paid for the service. I had to pay extra for it. They brought it in the house and put it in. It was an extra service. I got what I paid for. I can get products that I can't get elsewhere. They have a wide range of catalogs of things that the manufacturers provide that you can't typically get in a retail location.
Description of Work: They delivered the furniture in the house and put it in the right location in the room. They took away the material that was trash. It was for a couple of chairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,000

JANET P.
10/2014
5.0
furniture sales
  + -1 more
It was fine. I have done business with them for many years and I always get that kind of service from them.
Description of Work: I purchased a chair, some fabrics and a patio umbrella.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark N.
10/2014
5.0
buying services
  + -1 more
DirectBuy is totally awesome. They're about a third the price of everybody else I got quotes from. Kitchen places on the north side of Indianapolis quoted me anywhere from 18,000 to 22,000 and they were a third of that. They're so helpful. They've been literally unbelievably helpful. They'll go out of their way to make sure that you've got all your questions answered. They're very, very personable and helpful. Their quality is the same as anybody else.
Description of Work: I bought stuff from DirectBuy over the years. I've been a member for five years. They're getting ready to do even more for me. I got quotes to get my kitchen remodeled.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

THOMAS & JENNIFER C.
10/2014
5.0
buying services
  + -1 more
Their service was fine. It takes a while to get stuff because you are ordering from the manufacturer, but the cost is very good.
Description of Work: I had an order I had placed with them for certain products for our home.
Rating CategoryRating out of 5
Yes, I recommend this pro

Kevin Q.
10/2014
5.0
furniture sales
  + -1 more
It was fine. They have come several times over the years. It is a retailer. I have great savings with them for high quality products.
Description of Work: I ordered furniture online.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Janice D.
10/2014
5.0
marble & granite, home remodeling
  + 0 more
The work turned out very well. I don't remember any prices off-hand. For the granite, they'll send you to a granite place with whom they have an affiliation or a deal worked out with. People in Fort Wayne where I lived, had to go to such and such a place where you can get remnants, you get really great prices and so forth. I checked it out there first, and then I went to DirectBuy and where they sent me was less than half of the price of the place in Fort Wayne. So it was certainly worth going. What stood out the most about them was that the prices were incredible.
Description of Work: I used them for various things over a three year period. On one of the bigger jobs, I completely redid a bathroom - a half bath. I put granite in the half bath and also in the master bath.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Julie A M.
10/2014
4.0
furniture sales
  + -1 more
It's amazing. It really is. They're very helpful. It's a lot of trouble because they have to go pickup the items at their warehouse. You save awful lot of money. I'm real pleased with them. I did use them quite a lot. They give you this really reduced price and then you pay for taxes and handling. What stands out is that you have so much to choose from. They're very honest about when your material will arrive and put it in your car for you. They're just very helpful. It would be nice if they delivered to the house.
Description of Work: I used them a lot to furnish my home. They supplied a loveseat and a couch, a leather chair, another set of two couches, kitchen table and six chairs, six chairs for another table I had, floor bed - just the frames, side tables, bed, a desk and an entertainment center.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bryan C.
10/2014
5.0
They honestly get you goods and services at costs and below costs. Their are no mark ups. You do not get products from them, you get the products from the actual vendors. You have access to a tone of things you will not be able to get access to out there. You get quality for a lesser cost.
Description of Work: They provided for me a discounted travel.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,480

JOHN T.
10/2014
5.0
custom cabinets, hardwood floor, appliance sales, home remodeling
  + 2 more
It was great for us. We love them. I like that you can just go into their website all the time and find pretty much anything you ever need and sometimes I don't like that because you can't touch and feel it. You have to go to a store here in town and find the same product actually to touch and feel it. They were very polite and nice. Everything arrived promptly on time and I didn't have any bad days at all.
Description of Work: They set us up with construction people to redo our kitchen and we bought all our cabinets from them and bought flooring from them and just anything we could use in the kitchen and living room we purchased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Mark N.
10/2014
5.0
home remodeling
  + -1 more
DirectBuy is totally awesome. I got quotes to get my kitchen remodeled and DirectBuy is about third the price of everybody else I got quotes from. They're so helpful. They're literally unbelievably helpful. They'll go out of their way to make sure that they got all your questions answered and everything you need. They're very very personable. Everything an "A", no complaints. They're incredible.
Description of Work: They provided the quote about three months ago, but I bought stuff with DirectBuy over the years. I've been a member for over five years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard S.
10/2014
5.0
gift shops
  + -1 more
It worked out fine. They have items that are pretty cheap. They have quality stuffs. I like them.
Description of Work: I use DirectBuy of Indianapolis.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

simons C.
10/2014
5.0
ceramic tile
  + -1 more
It went fine. They're courteous. They have very good prices. They have good customer support. I'm very happy.
Description of Work: I got some tiles from them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Victoria P.
10/2014
5.0
furniture sales
  + -1 more
I'm happy with them. The bed had a problem and they took care of it, before I even saw it they opened up the package and checked everything and took pictures of it and emailed them to me to see if it was acceptable or not. If it wasn't and I said no, they would get a new piece. They ordered the new piece and got it in quickly.
Description of Work: I have purchased rugs, entertainment center, a bed and small products I don't remember, suitcases- small stuff.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$700

Contact information

8450 Westfield Blvd Ste 100, Indianapolis, IN 46240

http://www.indyhomedesigncenter.com

Service hours

Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 4:00 PM

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Buying Services,
Furniture - Sales,
Kitchen and Bath Remodeling,
Flooring Sales and Installation,
Appliance Sales and Installation,
General Remodeling,
Hardwood Flooring Sales and Installation,
Ceramic Tile,
Cabinet Making,
Carpet Sales and Installation,
Finished Carpentry and Woodworking,
Furniture - Custom Made

FAQ

Indy Home Design Center is currently rated 4.5 overall out of 5.

Tuesday: 10:00 AM - 6:00 PM

Wednesday: 10:00 AM - 6:00 PM

Thursday: 10:00 AM - 6:00 PM

Friday: 10:00 AM - 6:00 PM

Saturday: 10:00 AM - 4:00 PM

Indy Home Design Center accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Indy Home Design Center offers free project estimates.
No, Indy Home Design Center does not offer eco-friendly accreditations.
No, Indy Home Design Center does not offer a senior discount.
No, Indy Home Design Center does not offer emergency services.
Yes, Indy Home Design Center offers warranties.
Indy Home Design Center offers the following services: Living Room Furniture, Bedroom Furniture, Cabinets, Windows, Doors, Window Treatments, Lighting, Ceiling Fans, Vinyl Flooring, Carpet, Engineered Flooring, Bamboo Flooring, Hardwood Flooring, Furniture, Home Decor, Plumbing Products, Bathroom Vanities, Mirrors, Art Work, Faucets, Sinks, Showers, Outdoor Furniture
Perishable Products. Lumber.

Contact information

8450 Westfield Blvd Ste 100, Indianapolis, IN 46240

http://www.indyhomedesigncenter.com

Service hours

Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 4:00 PM