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Indy Concrete and Masonry

Masonry, Concrete Pouring and Repair, Chimney Repair,

About us

Masonry and Concrete for new installation, renovation and repairs to foundations, basements, walls, chimneys, driveways, sidewalks and more.

Business highlights

16 years of trusted experience

Services we offer

Masonry: New and Renovation of Foundations, Retaining Walls, Masonry Walls, Tuck Pointing, Chimney Repairs. Concrete: New and Replacement of Floors, Driveways, Car Parks, Sidewalks and Stairs.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

Check
PayPal

Photos of past projects

Reviews

4.422 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
64%
4
0%
3
14%
2
9%
1
14%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.2
responsiveness
4.2
punctuality
4.3
Showing 1-22 of 22 reviews

Sam D.
09/2023
5.0
concrete repair
  + -1 more
Hired this company to repair a concrete-block garage on a rental property. Going from quote to project completion all happened in a reasonable timeframe. Spoke a lot with Keith and the builder, Jose. The build was very professional and well-done. I was honestly impressed with the end result.
Description of Work: Tear-down and rebuild of concrete block wall on exterior garage.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Rebekah H.
06/2020
2.0
concrete repair
  + -1 more
I contacted Lora and someone came out the next day and talked to me about the job. It took over a month to get the project done because of mishaps and I had to keep calling and contacting the office to make sure it would get done. I contacted about 2 cracks that developed 3 months after the work was done and didn't get a response until I called 3 times. Got an email for an extended warranty to fix the cracks in the spring. I have called in the spring and emailed, but have yet to get a response. I will never use this company again because of the horrible communication and how they do business. I am sad to have to write a review like this.
Description of Work: Retaining wall and front steps

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$4,000

Response from Indy Concrete and Masonry
Dear Ms [Member Name Removed], We are sorry to hear about your experience. We are aware of the issue you had with one of our contractors and we have since stopped using him. Frustrating for both of us and we apologize, it wont happen again. Regards Indy Concrete and Masonry

Bernard C.
11/2017
5.0
concrete repair, concrete driveways, masonry
  + 1 more
This is a small business consisting of Keith (owner), Lora (business manager), and crew. We had a few hiccups throughout the process, but overall, we were very satisfied. They were very competitively priced, and they worked very quickly. When we expressed concern about workmanship on one small issue, they were quick to come out and correct it. I would definitely recommend Keith, Lora, and crew for other projects.
Description of Work: We had a two-car garage with a one-car door. We had concrete removed in front of our garage, the garage built out to a two-car door, a new concrete pad poured.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michelle M.
07/2017
5.0
concrete repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cindy E.
05/2017
5.0
masonry
  + -1 more
It turned out good. They were hard workers. They took longer to finish the job than I was told. I never knew when they were coming.
Description of Work: New porch on front and back of the house. Also two new walkways.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$7,525

Margaret K.
04/2017
1.0
masonry
  + -1 more
called company to set up time for estimate. Told office I wanted to be present. Set up 4pm on a Thursday. Waited for an hour. At 5pm I contacted office to see where the guy was. She contacted him and he said he had already been to my home! I was home, all afternoon. He didnt even knock on the door! Simply drove by and took a picture. Louis did agree to come back and discuss the estimate. Simple job, just 3 steps to back entrance of my home. He told me he would do it for $800. This needed to be done urgently. He told me he would send an estimate the next day. Did not happen. Called a few days later and requested estimate. Estimate $244 more than he told me, without any explanation. Not trustworthy, poor customer service. Would NOT recommend them!
Description of Work: concrete/steps

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Indy Concrete and Masonry
Dear Ms [Member Name Removed], I am sorry to hear about your experience. There seems to have been some confusion on this matter. Regardless we have discussed this so it will not happen again. We are not used to nor enjoy having unhappy customers. Yours Sincerely Indy Concrete and Masonry

JILL D.
03/2017
5.0
concrete repair
  + -1 more
From start to finish, every step of the project was smooth and timely. Since I had been shot down over the years, I was almost shocked when at the assessment appointment I was told that the work could be done and what steps would be taken for the repair. This job also involved replacing trim for a decorative post sitting on one corner of the ledge. I received the estimate via email and then scheduled the work. Louis did an outstanding job! He had to come back another day to remove the bottom forms and do the trim work on the post. The concrete work and trim on the post looks fantastic. I was so impressed with the quality of the work and the site was completely cleaned up. It was an excellent experience from start to finish!!
Description of Work: I have an elevated 3 season sunroom which sits on a concrete slab over concrete block. The slab extends 5 inches outside the porch forming a ledge. The outside concrete ledge was cracking and crumbling and needed to be repaired. Over the last few years I've had other companies come out to give estimates but not one company seemed to want to mess with my job. I'm not sure if the job was too small or too tedious due to the forms that had to be created for the elevated ledge. I finally began doing patch jobs myself but I really needed a professional. I thought I would try again and contacted INDY Concrete and Masonry.....and what a great experience it was!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Amy D.
10/2016
5.0
concrete repair
  + -1 more
I did not hire. Quote was too high
Description of Work: grout large flagstone patio

Rating CategoryRating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

JERROD N.
09/2016
1.0
concrete repair
  + -1 more
Sent a message to them via website late August and received a fairly prompt return call from their office. Scheduled for an estimate at my house on Saturday, September 3rd at 8 am. No show. Received a call around 10 am from the guy who was supposed to come out, he said he got sidetracked on some big job they were working. Asked to reschedule for Monday, September 5th at 8 am (thought it was weird they would come out on Labor Day but I agreed to it nonetheless). Again, no show. Not that I was too surprised on a holiday, but haven't received a call or follow up since. Pass.
Description of Work: Inquired about getting an estimate to have some concrete work on driveway performed.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
1.0


Response from Indy Concrete and Masonry
Dear Mr. Notling, I have looked into this matter and apologize for what happened. The person has a good work ethic as a concrete professional, but not good on appointments and timekeeping. We have now changed that responsibility to make all experiences of our services good. We would welcome offering service to you again. Yours Sincerely Indy Concrete and Masonry.

Ryan C.
07/2016
3.0
masonry
  + -1 more
unknown
Rating CategoryRating out of 5

Dennis W.
05/2016
1.0
masonry
  + -1 more
No show. Called me next afternoon to reschedule. I said no thanks.
Description of Work: No show. No call. No thanks. Good follow up. Made an appointment. 6:30 in evening. Hurried home to me estimator. No one ever came.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Indy Concrete and Masonry
Dear Ms [Member Name Removed], I have looked into this matter and apologize for what happened. The person has a good work ethic as a concrete professional, but not good on appointments and timekeeping. It happened in one period of time and we have since changed that responsibility to make all experiences of our services good. We would welcome offering service to you again. Yours Sincerely Indy Concrete and Masonry.

Anne Q.
04/2016
5.0
concrete repair, masonry
  + 0 more
unknown
Description of Work: Very good, very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Jason H.
03/2016
2.0
chimney repair
  + -1 more
I don't know because I cant get them to provide me with an estimate
Description of Work: Called to ask for an estimate to fix cap and bricks on my chimney. Estimator was on time and very nice. Told me what he felt needed to be done and said that he would type up an estimate and get it too me. This is where all my problems began. To make it simple, I still don't have my estimate, Ive called on 2 different occasions. Our estimate was on a Friday afternoon, so I didn't expect anything until Monday. I called on Tuesday to check on the estimate and the lady informed me it would come in sometime this week. OK,, no big deal. I called on Friday afternoon and the lady told me it would be given to me within a couple hours. We are now at Monday and still no estimate. I will amend this review when/if I get an estimate or have work done by Indy Concrete and Masonry

Rating CategoryRating out of 5
responsiveness
1.0
punctuality
1.0


Response from Indy Concrete and Masonry
Dear Mr. [Member Name Removed], Your quote was sent to you on 25th March. Unfortunatly it was an incorrect address so once we had the correct one it was sent again on 28th. We then coresponded directly together after. We hope to serve you. Regards Indy Concrete and Masonry.

Don R.
02/2016
5.0
masonry
  + -1 more
Excellent work, looks brand new.
Description of Work: Masonry repair work done to the front of the house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Indy Concrete and Masonry
We are glad to have been of service and thank you for your business. Regards Indy Concrete and Masonry.

Monica H.
12/2015
5.0
concrete repair, masonry
  + 0 more
unknown
Description of Work: Sidewalk and front porch replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Indy Concrete and Masonry
Thank you for your rating, we appreciate your business. Remember this first winter, avoid salting new concrete. Regards Indy Concrete and Masonry

GEORGE H. B.
06/2015
3.0
masonry
  + -1 more
I did not use this provider for any services
Description of Work: I did not use this provider for any services
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Indy Concrete and Masonry
Thank you for giving us the opportunity to discuss your project. If you move forward with any projects we hope to be of service. Regards Indy Concrete and Masonry.

SIMIN B.
06/2015
3.0
masonry
  + -1 more
Great at the beginning but not so great at the end
Description of Work: Fixed crack in mortal

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0

$2,000

Response from Indy Concrete and Masonry
The work completed was to our usual A standard and more and not an issue with the customer. Disappointing response after our efforts but expected.

DAVID K.
05/2015
5.0
concrete repair, masonry
  + 0 more
Contractor removed the steps and re cemented new concrete blocks into the spaces the blocks and put the steps back into place. The contractor and his helpmate were very good at what they were doing. They cleaned up after they had done the job and really never made much of a mess while they were using the cement and all those products. There was no cement residual left when they finished the job. Very pleased with Indy Concrete & Masonry and their contractor. We would definitely call them back if we have a need for their services again.
Description of Work: We had cement steps that were deteriorating and the cement blocks needed to be replaced and cemented into place.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$520

Response from Indy Concrete and Masonry
Dear [Removed Member Name], Thank you for your positive response. We are very pleased that you are satisfied with the project. We take pride in our work. Hope to work for you again if you should ever need. Regards INDY Concrete & Masonry.

Kendra H.
03/2015
5.0
concrete repair
  + -1 more
After a detailed quote, their crew came tore it out added a joint and replaced it in one day and protected it so we could use it and then returned a few days later and removed wood and it was done. Very polite, clean and no fuss.
Description of Work: We needed a concrete landing between stairs replaced as it had cracked badly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Indy Concrete and Masonry
Thank you [removed member name], We are glad we could help. We framed over it due to the fact that they needed continued access and it was in a confined space. We believe you will find it To be better than the original. Now.

Rachel R.
03/2015
5.0
masonry
  + -1 more
The original contractors never did this and now they not only saved the pillars from decay but they look great.
Description of Work: I had crumbling bricks on pillars around our fenced yard. They gave us a cost effective solution to match and replace bricks where needed, re-point areas and add concrete caps to protect from the weather.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,900

Response from Indy Concrete and Masonry
For some reason, normally cost, many columns, walls and chimneys like this are not capped by companies and leaving bricks exposed to standing water will lead to deterioration. Plus it finishes the job off and looks great if done properly.

Martin B.
12/2014
5.0
chimney repair, masonry
  + 0 more
We had some bricks cracking & falling apart on a chimney above the roof line on our house. This house was built in the 60's so its not uncommon for this to happen. We had 2 quotes from chimney specialist , both quotes where in excess of $4500.00 & they offered no options. Ie you could do this or do that. It's was just a total rebuild or nothing. When Reid Properties looked at the chimney they came up with the solution to remove the top 2 layers of bricks & use them to replace the damaged bricks. Then they they made a slab to replace the bricks on the top of the chimney & water proofed the outside of the chimney. Great job and at a fraction of the cost of others.
Description of Work: Replaced damaged bricks on a chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Indy Concrete and Masonry
Thank you [member name removed] for the nice review. It is amazing that these days businesses choose the simplest solutions and replacement with new to solve issues, which are inevitably the most expensive and profitable. We like solving problems and treating them as if they were our own. Using 'old school' craftsmen is also the key. Enjoy looking at your chimney and tell your neighbors!

Lora C.
12/2014
5.0
concrete repair, landscaping, masonry
  + 1 more
The service received was prompt and exceeded my expectations. Price was extremely competitive.
Description of Work: I had a crumbling driveway that began to clog the sewer drain. Needed concrete driveway to be removed, leveled and replaced before Thanksgiving. Reid Properties LLC did a great job and reseeded the lawn without requesting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Indy Concrete and Masonry
Thank you for your review. We take pride in our work and although sometimes harder, good repairs and replacement work is great to see when done well and our guys love doing it. Remember to avoid salting the new surface this winter if possible. Although shoveling is harder, salt on fresh concrete harms the surface for the long term.Thanks.

    Contact information

    6352 Airway Drive, Indianapolis, IN 46241

    http://www.indyconcreteandmasonry.com

    Service hours

    Monday:
    10:00 AM - 5:00 PM
    Tuesday:
    10:00 AM - 5:00 PM
    Wednesday:
    10:00 AM - 5:00 PM
    Thursday:
    10:00 AM - 5:00 PM
    Friday:
    10:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Licensed*

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Masonry,
    Concrete Pouring and Repair,
    Chimney Repair,
    Landscaping,
    Concrete Driveways,
    Foundation Repair,
    Chimney Caps

    FAQ

    Indy Concrete and Masonry is currently rated 4.4 overall out of 5.

    Monday: 10:00 AM - 5:00 PM

    Tuesday: 10:00 AM - 5:00 PM

    Wednesday: 10:00 AM - 5:00 PM

    Thursday: 10:00 AM - 5:00 PM

    Friday: 10:00 AM - 5:00 PM

    Indy Concrete and Masonry accepts the following forms of payment: Check,PayPal
    Yes, Indy Concrete and Masonry offers free project estimates.
    Yes, Indy Concrete and Masonry offers eco-friendly accreditations.
    Yes, Indy Concrete and Masonry offers a 5% senior discount.
    No, Indy Concrete and Masonry does not offer emergency services.
    Yes, Indy Concrete and Masonry offers warranties.
    Indy Concrete and Masonry offers the following services: Masonry: New and Renovation of Foundations, Retaining Walls, Masonry Walls, Tuck Pointing, Chimney Repairs. Concrete: New and Replacement of Floors, Driveways, Car Parks, Sidewalks and Stairs.

    Contact information

    6352 Airway Drive, Indianapolis, IN 46241

    http://www.indyconcreteandmasonry.com

    Service hours

    Monday:
    10:00 AM - 5:00 PM
    Tuesday:
    10:00 AM - 5:00 PM
    Wednesday:
    10:00 AM - 5:00 PM
    Thursday:
    10:00 AM - 5:00 PM
    Friday:
    10:00 AM - 5:00 PM