Indiana Professional Contractors LLC

Our HOA contracted IPC to provide semi annual inspections of the exterior of our 15 buildings and clubhouse. Following a thorough inspection of all of our building exteriors and interior of the clubhouse, they provided a through and comprehensive report of vaious maintenance items such as caulking, rotted boards, etc. This report included estimated costs for material and labor for each repair item. IPC not only provides various maintenance services to our HOA but also offers many serviece to our residets such as interior remolding and painting but also other services such as changing smoke alarm batteries, HVAC filters, etc., which is very important to our residents since many of our senior citizens are unable to does those types of tasks. I woull highly recommend IPC to other communities such as ours as well as to individuals needing the type of repair, maintenance and improvements to their home.

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I remain very dissatisfied with their work, with the owner's response (or lack thereof) and the integrity of the company. I have asked for money back for work they did not do, but charged me for. I have asked for them to pay for the repair under the door (rot) that another contractor had to to and that the owner offered to pay for. I have received nothing from them. I will never use their services again. I am not the type of person to complain about service without first giving the company opportunity to make it right. I have given them ample opportunity, and they are not interested in providing appropriate service. Should anyone ever ask me my opinion of this company, I will state -- with clear conscious -- that my experience was very bad, I do not trust them, and I will steer anyone away from the company.

The two workmen arrived slightly early and got straight to work. Despite on-again/off-again rain, they managed their time well, working on the inside tasks when the rain picked up, moving to the outside tasks when the rain stopped. They were professional, friendly, and remarkably efficient at their tasks -- I had purchased an 8-hour GroupOn that I was redeeming, and they were finishing the tasks I gave them at a much faster rate than I anticipated! They had completed the main jobs I had planned for them within a couple of hours, and they were very patient as I came up with new tasks for them on the spot. Despite some of them being what I might consider mundane, they never complained and always completed the jobs quickly while doing good work. I would recommend them to a friend, and I'll keep them on my short list to call for similar jobs in the future.

Prior to purchasing my Groupon in May, I emailed the owner to inquire as to whether the work I needed completed, the built-in and the molding, applied to the Groupon. The response received stated that these were within the parameters of the work they could perform. I then purchased one 8-hour Groupon and my mother purchased another 8-hour Groupon as a present. Having had numerous contractors out to provide estimates before, I was well aware that the built-in would take a day, 8-hours, and that the molding would take a day, 8-hours. When I scheduled the work the woman in the office asked what it was that I was having done. I told her about the molding and the built-in and she scheduled both Groupons for one day and said that there would be two people to cover the work for both. Upon arrival we discussed the built-in first. The older gentleman was confused as to what I was wanting done, despite the diagram, but the younger man understood. However, I was informed by the older gentleman that it was not something that the younger man could do. So, I figured we would get the molding done for the day and then use the other Groupon another day. I informed them of what needed to be done and in which rooms. An hour after starting work, the older gentleman approached me and asked if I had anything that the younger man could do as he was just standing around. I was again told that he could not do the built-in, I threw out some other projects were were working on - hanging a ceiling fan and a porch swing - and was told that he was not able to do those either. The only other project was a playset that my parents had sent so the young man proceeded to spend the next 7 hours putting together the steps that attach to the monkey bars, of which there are 4 bars. At the end of the day, for 16-hours of work, the molding wasn't even finished. In fact, some of the floor transitions that we had laid ourselves had been removed/broken, and were not reinstalled. I called the owner who was very defensive and rude. At one point he even asked if they needed to be fired. Through numerous phone calls between myself and my husband, he agreed to have only the older gentleman come out again for 4 hours to finish the molding. He also stated that with every job there is a skilled tradesman and an assistant/helper. We argued that since we officially purchased two jobs that there should have been two tradesmen and two assistants on site. This argument further infurtiated him and went nowhere. So, after paying for 16-hours of work we have molding on the floors, which would have taken the other 4 contractors 8-hours to do and steps to our child's playset.

We got the quote, were told they would start the first week of March and would be done in 30 days. At the start, they didn't show up and finally told us they would start 3 days late. We cleaned out furniture, clothes, etc. from upstairs so they could finish that first. Unfortunately, they still weren't done with the master bath shower, so we stayed in the main floor bedroom. They also got pulled for a week to work on someone else's "emergency." Next they moved to the basement. It turned out that the carpet had been glued down with epoxy, so they decided they had to sand the floor. They spent a couple of days sanding, during which we were in the house during spring break. We were expecting that we could start moving back into the bedroom. They ran out of sand belts, so my husband drove to the store to buy some new belts for them (he was never reimbursed). When he described what the workers were doing, the guy at the store told him they were using the complete wrong belts for the job and no wonder it was taking twice as long as it should. When they stained the floor, they didn't protect the bottom landing carpet, so it got ruined. We had decided not to do other work on the original quote, so we suggested they do the bottom landing while they were finishing the other basement room. There were no discussions about any additional charges. They also started disappearing in the middle of the project for weeks at a time. I finally asked what was happening and was told by the owner (in writing) that he was going through a divorce and had dumped everying on the foreman. This was after we sent a check for work not yet done or payable. They finally came to finish the inside of the house and then started the exterior painting and the roof repair. During this time, the owner was extremely aggressive about collecting checks so he could make payroll, above the amount due (50% at contract signing). Unfortunately, they did additional work that I approved (painting the deck and rescreening the porch) before I received the invoice for the work. They also removed the carpet off the basement stairs without getting my approval that we wanted the work done. I had only asked for the quote. In his final quote he included the total amount of Quotes #2 and #3 and charged profit, overhead and sales tax on top of what had already been included in the previous quotes. When I explained this in writing, he just told me to pay or else. We have communicated several times during which our previously friendly relationship has deteriorated. It is very possible he is going to file a lien on the house. We have asked in writing for a detailed explanation of the final quote but haven't really gotten what we need. The owner has told me he is in trouble financially, but I am not interested in funding his business for work that is overquoted.They still haven't finished the structural work on the roof (additional gutters), they spilled paint on the living room carpet, they broke several fixtures in the house, and they removed carpet without an agreement that I wanted to have the work done. He is demanding $2000 to walk away.

Prior to setting up a date and purchasing the Groupon, I specified EXACTLY what I needed done. And asked how long shoud it take. The packages came in 2 hour increments. After getting a response, I purchased 2 pkgs (4 hours). They (older guy and younger guy) arrived promptly. When I showed the guy the materials and told him where the lighting was to go, he looked bewildered. He said that wasn't what he was told and he didn't know if he could do it. I previously had outdoor lighting, which needed to be replaced. I was very upset and started 2nd guessing my choice immediately. He called his supervisor who told him, basically, how to go about it. I was kind of uncomfortable at that point and told the guy, if he wasn't sure then don't do it (after all we are talking electricity). He assured me he could. About 15 minutes into it he said he needed more cable and I needed different bulbs for the sensor lights. I went to get the additional materials. I told the guy NOT to touch the bulbs with his hands (he needed to use gloves) as they would blow immediately. He comes to me about 1/2 hour later to say 3 of the bulbs had blown! He said they were lit, at first, then blew immediately. I asked had he touched the bulbs. He went back and forth from he never touched them to admitting that he HAD touched them b/c he couldn't fit his hands down in the votive. I asked if he was going to replace them. He said he wasn't going to replace them. I could call the company if I wanted to. VERY bad attitude and poor customer service. He went in the house to replace the batteries in the smoke detectors. I didn't follow the guy upstairs to WATCH him, but I guess I should have. After they left, I had discovered that he just threw the used batteries on the carpet, and I guess he decided to take the bag with all of my batteries with him!While he was changing the batteries I went outside to make sure the sensor lights worked. The lights on one end DID NOT WORK!. I told the younger guy and he made sure they worked. Had I NOT went out there to check them, I would not have known.I called the office immediately after they left. (I had not been upstairs to find batteries thrown on the floor and the missing bag of batteries at that time). The lady who answered the phone was very apologetic and said she would contact the manager, then call me back. She called back and, again, apolgized and said she would put a check in the mail for the ligh bulbs. I received the check promptly the following week.I will NEVER use their services again.

From day one I was uncomfortable because they dropped off their workers. I observed the workers and some of them looked like they did not know what they were doing. One day they told me the job would be a lot more than they initially thought, and that it would be twice as much. I had to pay a very high amount of money, and had to oversee the whole project. After the job was done, I found out that the workers were day laborers. I would not recommend him at all.

It has gone really well. We are ahead of schedule. They have been here three weeks in my house and I have not heard one swear word. They gave us the most thorough, line by line estimate that I have ever seen. If there has been anything that has gone wrond, they have fixed it immediately at no additional expense. They are as prompt as they can be. They do not take breaks. I have never seen a crew work so well and be manerly and courteous. I am totally satisfied with the work so far.

It went excellent.

Overall the project went well. His crew experienced some difficulty in removing the wall paper in one room. Due to the nature of the paper and the difficulty of removal, they had to skim coat and sand some areas of the drywall in this room prior to painting. All turned our well and the finished room looks great. In other rooms, the wall paper came off without difficulty. Cleanup, especially in the room that had to be skim coated and sanded, was not well done,with lots of sanding dust left on woodwork, but this was addressed immediately by John. Carpet was replaced in one room and on the main stairway. Again, the carpet strands left from the installation and cutting were not cleaned up. John said this would be addressed with the carpet installer. The carpet installer did return to fix a couple of minor buckles in the carpet on the stairs. This was done as soon as we reported it.

Overall we were very pleased with the work. John came to the house when the insurance adjuster examined the roof and assisted in the examination. John's crew was always very polite and we never heard any questionable language or observed any horse play. The finished roof is beautiful. Following the completion of the project, John's crew cleaned up the yard and used a magnetic roller to collect all of the nails which had fallen into the yard during the old roof removal.

This company was on time, polite, and very reasonably priced. They completed all work in about a day and a half. Was very impressed with how clean they left my yard. Price paid was very close to estimated price, would highly recommend to friends and family.