Home Security Systems, Home Automation, Stereo and Home Theater Systems
About us
Indiana Alarm has been a locally owned and operated company for over a decade. Our customers are our family and we strive to provide every single one of them with the highest quality of service and equipment that is available. Although, we are locally owned and operated we provide the most up to date knowledge on new cutting edge technology in the industry. We make it our mission to provide our customers with the most current product information on the market. Our prices and customer service rival that of any of the "big named" security companies in the market today. When you call for a service call or simply have a question about your system, you are calling a local number within Indiana. Our security and automation equipment is manufactured by the top names in the industry today and our monitoring station is based and operated within the United States. We offer free home visits for estimates with a "no pressure" presentation that leaves you available to evaluate your options on your own time.
Business highlights
21 years of trusted experience
Emergency Services Offered
Services we offer
Residential Security, Cameras & Home Automation - No Long Term Contracts Required - Locally Owned & Operated.
I would definitely recommend Indiana Alarm. Pam, who works in the office, is extremely knowledgeable, friendly and helpful. I had a very positive experience with Bob, who came out to give me an estimate and from Guy, who was the installer. Again, all were knowledgeable, friendly and helpful. All of the appointments were on time. Also, the cost of the monthly monitoring service is very reasonable, as was the cost to switch out the cellular unit.
Description of Work: Transferring service from another alarm company
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Glenda M.
10/2022
5.0
home security systems
 + -1 more
Absolutely WONDERFUL!!! Dustin, and Hunter arrived at the time stated and continually worked (and thoroughly cleaned up each area) AND then programmed my TV, computer and cellphone! Both young men were very polite and courteous. Even the cost of all the equipment they installed (and the hours they were here) I felt, was VERY reasonable! The company's security advisor Bob Oliver and office secretary Pam, were also very friendly and helpful!! Bottom line, I would definitely hire this company again!!!
Description of Work: Several external security cameras and upgrading my in-house alarm system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,300
Sue S.
10/2020
2.0
home security systems, home automation
 + 0 more
Was re-schedule 2 times just before appointment time, service call technician was late, over charged for service time didn’t explain paperwork for monitoring or service calls, original installer didn’t go over details for system, wasn’t made aware of travel time for service calls or hourly rate. Was charged $100 for travel time and $80 per hour. Hourly cost is charged from technicians truck GPS and not the time work actually started. Original documents were not correct had to have them re-written. When we called about the over charges on invoice the owner was arrogant and rude toward us when we were trying to ask questions and then informed us that they record all phone calls when someone communicates with their office without telling the customers. WE ARE SENIOR CITIZENS so if you use this company BE SURE you READ the contract in full word for word, because they try to rush customers into signing the agreement quickly. The receptionist tried to discourage us from using some of the features originally.
Description of Work: Install new equipment to existing system
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0
$180
NANCY R.
08/2020
5.0
home security systems, home automation
 + 0 more
Very pleased with their products , service and prompt response to questions
Description of Work: Revise alarm system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Kim T.
04/2019
5.0
home security systems, home automation
 + 0 more
I recently worked with Indiana Alarm to transfer monitoring of our existing alarm system, as our prior company stopped serving alarm systems. Josh was great at providing me all the information I needed to make an informed decision on possible updates I could also make to my system. He was very timely via email, and quoted pricing with full transparency. When I needed the conversion to happen, they did it within a day, and Brody, their technician was great. He explained everything very thoroughly, performed the install professionally and was very respectful to our home. Just started working with this company, but first impressions have been awesome.
Description of Work: Transferred existing alarm system monitoring
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Jeff C.
08/2018
5.0
home security systems
 + -1 more
I have an adt system that armed itself and had to keep it off. Indiana Alarm fixed it and i could not be happier.
Description of Work: Fix an alarm that had not been working .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jessica W.
01/2018
5.0
home security systems
 + -1 more
I was very happy with the service I received. The install prices were a bit higher than the big name companies, but the monthly monitoring rate was much less. The team at Indiana Alarm was easy to work with and explained all the features very well. I am happy to support a local business and would recommend them to others!
Description of Work: I had an alarm system installed, and needed to convert it to a monitored system,
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
RICHARD & CINDY S.
11/2017
5.0
home security systems
 + -1 more
Positive experience. The system is much better than the old system
Description of Work: Up dated alarm system with new panel and wall controls
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cindy S.
08/2017
5.0
home security systems
 + -1 more
Very prompt, willing to explain what they were doing and how the system worked. They used existing components from previous system where they could and replaced a minimum of equipment.
Description of Work: installation of security system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
ROBIN B.
06/2017
5.0
home security systems
 + -1 more
Installation went well and when we had a door sensor show "bypassed" a couple weeks later they came right out to correct it.
Description of Work: Alarm panel, 2 motion sensors and one camera installed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Response from Indiana Alarm
[Member Name Removed], Thank you for the great review! We at Indiana Alarm hope to continue providing superb service and support for many years to come. If you ever need any assistance please call us at 317-399-5748.
MARC AND MELANIE B.
05/2017
5.0
home security systems
 + -1 more
Josh provided a quote with several options and worked with us to design a system that met our needs and within our budget. Install technician was prompt, worked efficiently and did not leave until I was comfortable operating the new system.
Description of Work: New security system, using as much of existing system as possible.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
jayme P.
02/2017
5.0
home security systems, home automation
 + 0 more
Josh the owner was very professional, knows alarm monitoring business very well. Has several options to choose from. No forcing into a annual contract. Can pay monthly, but chose to pay the annual fee so I don't have to remember monthly to send payment. Love the fact I can do everything with an application on my phone. So easy to use, yet it includes everything I need. He came highly recommended from my "Nextdoor Neighborhood" app. My neighbors use his monitoring system as well and are very satisfied. Definitely would recommend you use Indiana Alarm for your monitoring needs!!
Description of Work: Needed monthly alarm monitoring for home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Ron M.
01/2017
5.0
home security systems
 + -1 more
Very pleased. Since it's been some time and I have reported all this before I am not going to waste my time looking up dates and costs again. Why does Angies List not accept my first reviews?
Description of Work: I've used them twice. First to change from my old system to one using a cell phone so that cutting the phone wire won't affect it and second to install cameras to monitor outside and the system also allows me to view from anywhere with my smart phone and the system has battery backup.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Reginald M.
11/2016
5.0
home security systems
 + -1 more
From the time of contact to completing the installation, it couldn't have gone better. Did research several companies before selecting Indiana Alarm. Found Indiana Alarm Co. to be a top notch professional company. Their product, pricing, and service is significantly better than that all of the major brands. So glad I switch from ADT.
Description of Work: Switched form ADT to Indiana Alarm
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
Inna P.
11/2016
5.0
home security systems
 + -1 more
Very well, they were all well informed what my company needed the day they came.
Description of Work: Set up a new alarm system in our buisness
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Jerry and Jennifer L.
05/2016
5.0
home security systems
 + -1 more
They did what other providers said they couldn't do. Monitoring service included the barn and the house for one price. They were professional, thorough, and very responsive.
Description of Work: Put an home alarm and barn alarm system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Response from Indiana Alarm
[Removed Member Name] and [Removed Member Name], Thank you for the review! We strive to meet all of our customer's needs and it's our goal to go above and beyond expectations. Thank you for your business and we look forward to working along side you for a long time.
James M.
05/2016
5.0
home security systems
 + -1 more
We had received a letter from the old alarm company telling us that the 2G equipment we had would need to be replaced. When I called to schedule it, I was told that their cost was $1000 but they'd let me have it for $200 if I signed up for a new 3-year contract at a higher monthly price. That was a terrible offer so I checked Angie's list and found a local company. Indiana alarm said they'd install the new equipment for $150 and there was no required long term contract and they gave me a month-to-month offer for less than the old company before the price hike. The installer was on time, discussed questions I had, even showed me how to change batteries in the wireless glass-break and door ajar detectors in the old existing system. He set up the mobile app and made sure it was configured and working right before he left. I've been very happy with their installation and their monthly monitoring cost (under $30 a month). I've recommended them personally to several neighbors since then.
Description of Work: Indiana alarm replaced my old home security system alarm company 2G cellular transmitter with a new 3G/4G model as 2G cell is being phased out. They also set up up with a new mobile app to let me arm/disarm the system from my phone.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
James M.
05/2016
5.0
home security systems
 + -1 more
We had received a letter from the old alarm company telling us that the 2G equipment we had would need to be replaced. When I called to schedule it, I was told that their cost was $1000 but they'd let me have it for $200 if I signed up for a new 3-year contract at a higher monthly price. That was a terrible offer so I checked Angie's list and found a local company. Indiana alarm said they'd install the new equipment for $150 and there was no required long term contract and they gave me a month-to-month offer for less than the old company before the price hike. The installer was on time, discussed questions I had, even showed me how to change batteries in the wireless glass-break and door ajar detectors in the old existing system. He set up the mobile app and made sure it was configured and working right before he left. I've been very happy with their installation and their monthly monitoring cost (under $30 a month). I've recommended them personally to several neighbors since then.
Description of Work: Indiana alarm replaced my old home security system alarm company 2G cellular transmitter with a new 3G/4G model as 2G cell is being phased out. They also set up up with a new mobile app to let me arm/disarm the system from my phone.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Indiana Alarm
[Removed Member Name], Thank you so much for your review! We have some of the most competitive prices on the market and we are happy that we could pass these savings on to you.
James M.
05/2016
5.0
home security systems
 + -1 more
We had received a letter from the old alarm company telling us that the 2G equipment we had would need to be replaced. When I called to schedule it, I was told that their cost was $1000 but they'd let me have it for $200 if I signed up for a new 3-year contract at a higher monthly price. That was a terrible offer so I checked Angie's list and found a local company. Indiana alarm said they'd install the new equipment for $150 and there was no required long term contract and they gave me a month-to-month offer for less than the old company before the price hike. The installer was on time, discussed questions I had, even showed me how to change batteries in the wireless glass-break and door ajar detectors in the old existing system. He set up the mobile app and made sure it was configured and working right before he left. I've been very happy with their installation and their monthly monitoring cost (under $30 a month). I've recommended them personally to several neighbors since then.
Description of Work: Indiana alarm replaced my old home security system alarm company 2G cellular transmitter with a new 3G/4G model as 2G cell is being phased out. They also set up up with a new mobile app to let me arm/disarm the system from my phone.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Matt W.
05/2016
5.0
home security systems, home automation
 + 0 more
It went well. They were on time, professional, and I was able to manage an online mtg while they were working. I liked that they completed testing the unit and the peripherals completely to my satisfaction. They answered all of my questions and I was happy with their work. They left and it was fully functional. Later, I wanted to change the pass code. I had some issues with the application. Later in the evening, after hours, they made themselves available to troubleshoot it. They are local and accessible. Though their prices for the cell-based technology is low/month, it might be similar to other national brands. I still feel their accessibility made them the best choice.
Description of Work: installation and testing of alarm components. Confirmation of application-based software. The costs included the labor as well as several components required for automated monitoring.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Indiana Alarm
[Removed Member Name], Thank you for your review! Our customers are like our family and it is important to us that our customers know that they can reach us, even after hours, if they run into any trouble with their system.
Brad L.
05/2016
5.0
home security systems
 + -1 more
very responsive and professional. I would highly recommend.
Description of Work: Provide alarm system and security cameras
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1
Response from Indiana Alarm
[Removed Member Name], Thank you for your business and review! We look forward to meeting all of your security needs for a long time to come.
tom S.
04/2016
5.0
home security systems
 + -1 more
Indiana Alarm provided a free estimate to take over the system ,provided a quote within hours of the visit and accept a weekend install date for our convenience. They were here exactly on time and the installer was very knowledgeable. He also provided a sign and window stickers. Their online billing makes payments very easy. I would recommend them to anyone looking for a quality security system from a local company with state of the art central station monitoring.
Description of Work: I switched to Indiana Alarm and had to have them install a 4 G wireless connection since I had an outdated 2 g system. Since my installer code was reset, it was easy for Indiana Alarm to take over previous system. They installed ,instructed and tested the system in less than 1 hour. Indiana Alarm offered a no contract system and saved us $12.00 per month which includes access via your cell phone.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Response from Indiana Alarm
[Removed Member Name], Thank you for your review! We're happy to hear that we were able to work with your schedule and find an installation date that worked best for you. We look forward to working with you for a long time.
Brenda W.
03/2016
5.0
home security systems
 + -1 more
Went very well. There was a problem with the master key pad, some default settings had to be reset by the manufacturer, but the problems were quickly solved and the system works perfectly.
Description of Work: updated existing system to wireless and set up smart phone access
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Response from Indiana Alarm
[Removed Member Name], We are glad to hear that everything went well and the issues were resolved quickly. Thank you for both your review and your business with us!
MARILYN K.
02/2016
5.0
home security systems
 + -1 more
They did good job and showed up on time.
Description of Work: Installed alarm system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Indiana Alarm
[Removed Member Name], Thank you for your kind words! We look forward to meeting all of your security needs.
Jesse J.
01/2016
5.0
home security systems
 + -1 more
It went exactly as expected. The company showed up at my house on time, installed the products, calibrated everything, cleaned up their mess, and then left.
Description of Work: This company installed 4 cameras on the outside of my home. In addition, they set up my cloud account and connect the cameras to that account.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Home Security Systems,
Home Automation,
Stereo and Home Theater Systems
FAQ
Indiana Alarm is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Indiana Alarm accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Indiana Alarm does not offer a senior discount.
Yes, Indiana Alarm offers emergency services.
Yes, Indiana Alarm offers warranties.
Indiana Alarm offers the following services: Residential Security, Cameras & Home Automation - No Long Term Contracts Required - Locally Owned & Operated.
No independent automation systems - Car alarms
Contact information
8727 Commerce Park Place Suite I, Indianapolis, IN 46268