32 EMPLOYEES. USES SUBS FOR INSTALLATION. COST IS DETERMINED BY THE JOB. TRAVEL CHARGES MAY APPLY. NO SERVICE FEE. MAY CONTACT THROUGH EMAIL. DBA Indianapolis Custom Carpentry, Inc.
Business highlights
25 years of trusted experience
Services we offer
FLOORING SALES, SERVICE, INSTALLATION, & REPAIRS.
Services we don't offer
Marble & granite countertops and hardwood floor refinishing.
Description of Work: They put carpet in the basement and hardwood floor throughout the main floor of our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joseph K.
02/2013
5.0
carpet installation, hardwood floor
 + 0 more
They did a nice job.
Description of Work: Install carpet and wood flooring
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Mikala M.
06/2011
5.0
carpet installation
 + -1 more
It when great.
Description of Work: This is the second time that we have used them for wood flooring. We have been pleased with the results.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,800
Bob & Dona T.
12/2010
5.0
ceramic tile, flooring contractor
 + 0 more
Very well.
Description of Work: Remove old subfloor. installed new subfloor, lay ceramic tile (on diamond pattern). Also, did extensive backsplash with design. Returned on schedule to do final grout and sealing. Great job - looks very nice.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$4,400
Timothy B.
10/2008
5.0
woodworking
 + -1 more
Did a great job.
Description of Work: New carpet for rental.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
CYNTHIA D.
10/2008
5.0
carpet installation
 + -1 more
Excellently.
Description of Work: Old carpet removed, new installed for most of my condo. Very professional, wanted to make sure my expectations were met.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Betty D.
08/2007
5.0
carpet installation
 + -1 more
As indicated above.
Description of Work: They carpeted two large rooms and a hallway. It was a good job finished in one day. A damaged place on a piece of furniture was satisfactorily repaired with no hassle. Two persons from the company stopped by to check on the day of the installation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Lisa J.
04/2005
3.0
carpet installation
 + -1 more
THE SALESMAN DID NOT LISTEN TO WHAT WE WANTED IN A NEW CARPET. HE KEPT TALKING ABOUT THE ENTIRE PROCESS OF CARPET BUILDING INCLUDING THINGS THAT WERE NOT RELEVANT TO THE KIND OF CARPET WE WANTED.
Description of Work: WE WERE GETTING QUOTES TO HAVE ABOUT 400SF CARPETED INCLUDING THE STAIRS. THE SALESMAN WE WERE DEALING WITH WAS SO OBNOXIOUS IN THE INITIAL MEETING AT THE STORE WE DECIDED TO GO ELSEWHERE. BETTER DEALS CAN BE FOUND AT FLOORING BASICS, INC. SEE REPORT.
Rating Category
Rating out of 5
value
4.0
professionalism
2.0
responsiveness
4.0
$1,450
MARY M.
12/2004
5.0
carpet installation
 + -1 more
AMANDA WAS EXCEPTIONALLY HELPFUL, FRIENDLY AND RESPONSIVE. THE INSTALLERS, WHO ARE SUBCONTRACTORS, WERE PROMPT, EFFICIENT AND DID A GOOD JOB.
Description of Work: WE PURCHASED CARPET FOR PART OF OUR HOUSE, AND ICC INSTALLED IT.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Andy S.
07/2004
5.0
flooring contractor
 + -1 more
THIS COMPANY WAS FANTASTIC TO WORK WITH. THEY WERE PROFESSIONAL AND OFFER EXTREMELY HIGH-QUALITY WORKMANSHIP. I AM LOOKING FORWARD TO WORKING WITH THIS COMPANY IN THE FUTURE!!! THEY KNOW THEIR PRODUCTS AND IT SHOWS IN THEIR WORK.
Description of Work: HARDWOOD FLOORING.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MEJO W.
04/2004
2.0
ceramic tile
 + -1 more
THE SALESMAN, TONY, WAS POLITE WHEN WE INITIALLY DEALT WITH HIS COMPANY. HOWEVER, ONCE IT BECAME APPARENT HIS MATH SKILLS CAUSED THE PROBLEMS, HIS ATTITUDE BECAME VERY IMMATURE AND HE PROCLAIMED THAT ICC NEVER EVER ACCEPTS RETURNS. AFTER ANGIE'S INTERVENTION, THEY DID TAKE THE TILE BACK. THE ICC SECRETARY SAID THIS HAPPENS ALL THE TIME. WE WOULD SUGGEST ONE SHOULD GET SEVERAL ESTIMATES. AN INACCURATE FIGURE SHOULD JUMP OUT.
Description of Work: I PURCHASED TILE TO DO MY BATHROOM FLOOR SURROUNDING A TUB. ICC OVERESTIMATED THE TILE NEEDED BY 37 SQUARE FEET OF MATERIAL TO FINISH A BATHROOM. (8X8 = 64+15%+73) TONY CAME UP WITH 110 FEET. THEN HE REFUSED, AS A POINT OF POLICY, TO TAKE IT BACK .
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0
$850
MIKE D.
03/2004
5.0
hardwood floor
 + -1 more
EXTREMELY EFFICIENT, KNEW PRODUCT, AND REVISITED JOB TO INSURE EVERYTHING WAS CORRECT.
Description of Work: INSTALLED HARDWOOD FLOORING OVER EXISTING FLOOR, ELIMINATED SQUEAKS IN EXISTING FLOORING, AND MOVED FURNITURE.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
KEVIN F.
12/2003
5.0
hardwood floor
 + -1 more
I WORKED WITH TONY AND HE WAS VERY WILLING TO ADJUST HIS PROPOSAL COST BASED ON THE WORK I DID OR DID NOT WANT TO DO MYSELF.
Description of Work: SOLD AND INSTALLED HARDWOOD BAMBOO FLOORING, APPROX 600 SQ FT OF MATERIAL. I DID CARPET AND VINYL DEMO MYSELF, AS WELL AS MOVED FURNITURE AND REPLACE SHOEMOLDING.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,957
10/2003
5.0
carpet installation, hardwood floor
 + 0 more
A SPECIAL THANK YOU GOES TO MIKE DUGAN AND BRIAN WHO LAID OUR WOOD FLOORS.
Description of Work: WE PURCHASED CARPET AND WOOD FLOORS AND THEY ALSO INSTALLED BOTH.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
KAREN D.
08/2003
5.0
ceramic tile
 + -1 more
THEY WERE VERY EFFICIENT IN THEIR WORK AND CONSCIENCE OF OUR NEEDS. THE JOB WENT BETTER THAN WE EXPECTED.
Description of Work: WE PURCHASED FROM AND THEY INSTALLED CERAMIC TILE AS PART OF OUR BATHROOM REMODEL. IN THE MASTER BATH THEY TILED THE FLOOR, SHOWER WALLS AND THE DECK AROUND A SEPARATE TUB. IN TWO SMALLER BATHROOMS THE JUST TILED THE FLOORS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$4,500
KAREN D.
08/2003
5.0
carpet installation
 + -1 more
WE WERE VERY HAPPY WITH THE RESULTS.
Description of Work: WE PURCHASED FROM THEM, AND THEY INSTALLED, NEW CARPETING.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$4,000
04/2003
5.0
carpet installation
 + -1 more
ONE OF THE PRINCIPLES (NATHAN) WORKED WITH US. HE WAS VERY PATIENT AND GAVE US VERY FAIR PRICING. HIS INSTALLATION CREW WAS SUPERB. THE LEAD MAN HAS ABOUT 25 YEARS IN THE BUSINESS AND IT SHOWED. THEY WORKED FOR 9:15 AM TO 7:15 PM WITH NO BREAKS OR LUNCHES JUST TO MAKE UP FOR A MISSED DAY OF WORK DUE TO SNOW. THE PRICE DID NOT INCLUDE THE COST OF CARPET IN THE FAMILY ROOM (THIS IS SOMETHING THEY DO NOT USUALLY DO.) THE RUG THAT WAS NOT BOUGHT FROM THEM TORE WHEN VACUUMED. THEY CAME OUT RIGHT AWAY AND REPAIRED THE RUG EVEN THOUGH THEY DID SELL THIS CARPET FOR THE FAMILY ROOM. WONDERFUL COMPANY TO WORK WITH AND GOOD PEOPLE.
Description of Work: CARPETED STAIRWAY TO THE SECOND FLOOR, HALLWAY, WALK-IN CLOSET, MASTER BEDROOM, FAMILY ROOM.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,914
LAURA R.
01/2003
4.0
flooring contractor
 + -1 more
PRICE WAS AMAZING. DETAIL ON INSTALLATION COULD BE A LITTLE BETTER. SOMETIMES IT TAKES 2-3 PHONE CALLS TO GET A PROBLEM SOLVED. BUT ONCE YOU GET A COMMITTMENT WORK IS DONE PROMPTLY. WORK MEN ARE FRIENDLY AND TRUSTWORTHY.
Description of Work: LAMINATE DOWNSTAIRS & DURA STONE IN BATHS.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$4,000
10/2002
5.0
hardwood floor
 + -1 more
MOVED ALL FURNITURE. GAVE BEST PRESENTATION ON PRICE OF JOB. IM VERY PLEASED.
Description of Work: INSTALLED HIGH QUALITY OAK FLOORING IN DINING ROOM AND FRONT AND BACK HALL
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Sales and Installation,
Flooring Sales and Installation,
Hardwood Flooring Sales and Installation,
Ceramic Tile,
Finished Carpentry and Woodworking,
Kitchen and Bath Remodeling,
Marble and Granite,
Carpet Cleaning,
Pressure Washing
FAQ
ICC FLOORS is currently rated 4.4 overall out of 5.
Sunday: 11:00 AM - 3:00 AM
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 7:00 PM
Saturday: 10:00 AM - 4:00 PM
ICC FLOORS accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa