HUGHES TOP CHOICE ROOFING & SERVICES

Initially the agency came out on April 12, 2014 to perform a "water test" to locate the leak. The employee initially caulked the roof hoping the leak was repaired. It rained the next day, and the leak was still there. I emailed Dion, the owner, and provided an update. He presented in person the next time and repaired the leak personally. Dion explained everything and kept in touch. He was also available by phone, email, or text. I appreciated the personal touch he provided. Presently, I am waiting for them to come back out to perform the last water test to ensure the leak is officially fixed. Overall, I am very pleased with their professionalism, detail, and follow-up.

He offers a fair price and backs it up with outstanding service.

Dion, the owner was very professional, he scheduled an appointment to meet me on the property. He confirmed the day before to make sure nothing changed with my schedule. He was early to the appointment. When I arrived he had already been on top of both of the different types of roofs we were looking to replace. He was able to walk me through what the job entailed as well as explain the different material options available. He is sending over a detailed proposal as well as a breakdown and estimated completion date. Once we review all the details we plan to move forward with the project. He has worked on other roofs in the area and comes highly recommended.

It took awhile to schedule a start date due in part to the large number of roofs being replaced in our area caused by a spring hail storm. Dion's roofing staff was great. The subs who did the gutters and copper replacement weren't as reliable but to his credit Dion personally resolved some issues on the spot. He is a problem solver and did not ask for the final payment until everything was satisfactory.

Excellent product and provider, came out for estimate, waited until I had all my estimates. Prompt response to my calls, immediate service, very personalized, nice crew. Super neat and professional work, excellent clean up afterward. I am getting another bid from Hughes for additional work I need. Top recommendation for this company!

Dion Hughes and his crew have been doing this business for a long time and they know what they are doing. I am very happy that I picked him as the contractor rather than the larger companies on the first couple of pages of this list. His estimate was spot on and the cost was not sky high. I am glad that I called him.

Dion is very professional and a good communicator. Came out to look at our project, gave an estimate via email, then once we selected him, make an appt and came back out to our house to meet and review/sign his contract. He was several thousand cheaper than the next closest estimate. Very nice, detailed contract...he went over everything and answered any questions. He said it would be a few weeks before he could do this job which was fine with us. Two weeks turned into about three to four weeks...but, again, he communicated pretty well and asked if he could push back due to other jobs going longer and the extreme heat. He thought the job could get done in 1-2 days, but took more like 3-4 (some days were only partial). So, took a little longer than originally estimated, but was honest and apologetic for it taking longer than originally thought. The workers he had with him were clean, polite, and professional. I know nothing about roofs, so I can only assume the quality of the job is fine...I suppose only time will tell (if we experience any issues, leaks, etc). Overall a good experience and I would use and/or recommend Dion again! Nice guy... Update- May 2014a had several issues with some spots stIl leaking, but Dion responded each and every time and came out quickly to diagnose and fix the problems. Use him- dependable and responsive.

He was great, came out right away after calling. Very prompt, good estimate for roof replacement.

They came replaced my siding, roof and the gutters They were great.

They gave a fair and concise estimate. When they began to replace the roof and uncovered unexpected issues, they contacted me and offered fair and reasonable suggestions regarding the best manner to handle the situation. They finished the project on time and as promised. When I mentioned a small area that I was not completely satisfied with, they returned and fixed it at no additional cost. I could not ask for better service.

I had a minor leak where the garage roof meets the rake wall of the house. I had another roofer out to fix an unrelated issue and he agreed to take a look at it. He told me that a couple pieces of the flashing were missing so he made the repair. whatever he did he made the leak worse. Dion and his crew came out and made the repair that was outlined in the estimate.The job was completed professionally and the guys did a great job with the clean up.

Had gotten an estimate for full roof and gutter replacement, this company came it at the best price and the owner, Dion, was the most knowedgeable and personable of everyone I spoke to. We decided to wait on the roof, then we started having some leaking. Caled Dion to perform stop gap repair until we can afford the full new roof. He was so nice and understanding and spent quite some time doing what he could to get us through the winter. I can't wait until we can hire him for the full job. He is class act.

Great - Dion (the owner) is great to work with. He showed me in detail how the leak was occurring and how to fix. He replaced a whole section of my roof with new shingles. No more leak!

Housing inspector found roofing defects that needed to be repaired in order to sell house. Hughes Roofing did all the repairs, including replacement of an appliance stack for a very reasonable price. The work site was cleaned and you couldn't even tell anyone had been out once the work was done.

Once we agreed on terms, the work was scheduled and completed in 1 1/4 days without incident. Dion and his crew were a joy to work with from beginning to end. The crew showed up promptly at 8:30am, laid their tarps to protect the plantings, and cleaned up as they went. Dion checked in a couple of times during the day to make sure all was running smoothly. By about 5pm, there were predictions of rain to begin at 7pm and continue into the next day. The crew dug in and worked until 8:45 that evening to make sure the roof was as finished as possible in case of rainfall. Before leaving that night, they vacuumed up the nails and thoroughly cleaned up the sight. It did rain that night, but as soon as it cleared the next morning they were back to finish, with Dion overseeing the work. The crew that was scheduled to install the gutter guards were running a couple of weeks behind because of weather. Dion came within a day of the roof completion to do the installation himself. We can't say enough good things about this company and about Dion. They were competent, diligent, polite and treated our home and us with true professionalism. Wouldn't hesitate to recommend them.

I was very pleased with the overall process. I originally called the company for an estimate at the recommendation of a friend who had used the company in the past. I also noted the 'A" rating on Angie's List. The company owner Dion Hughes came to my home to look things over and provide an estimate. He was very responsive to my initial call and I had the information within a week. He then came to my home personally to discuss the estimate and go over every aspect of the work, line by line, that was detailed in the work order. I felt very comfortable with his years of experience and knowledge, and he took all the time necessary to answer all my questions in great detail. His estimate also came well under other estimates that I had received. The work was scheduled promptly and the roof work was completed within two days. The old gutters were replaced a day later. The work crew was very diligent, working well into the evening to complete the job as promised. They left the area around the house very clean, with no nails or other debris left behind. Dion was also great at helping to choose the color for the roof and the gutters so that it would best complement my home. He also helped me get rid of an old attic fan and a large pipe extending out of my roof that was leftover from an old heating system. The end result looks beautiful and the quality of the work is excellent. Overall, I would highly recommend this company for roofing and gutter needs.

I have not hired anyone to complete the work.

During a severe storm in July 2011, our roof began leaking into the living room. After reviewing the reports in Angie's List, we called Hughes Top Choice. Because we had a leak, the owner, Dion Hughes, came out almost immediately. He inspected the entire roof and then, even before we talked about replacing the roof, he made a temporary repair (at no charge) on the area that he felt had caused the leak. He advised us to turn in a claim with our insurance company as he saw several areas of damage that he thought would be covered. Mr. Hughes attended our meeting with the claims adjuster and went up on the roof with the adjuster with whom he established a good rapport. We believe that his participation that day helped us get a favorable response from our insurance company. Because of weather delays in August, our job did not begin until mid September. Once it began, the workmen were efficient and professional. Mr. Hughes came morning and evening to both direct the work and inspect the results. At the end of each day, the workers cleaned up - including using a magnetic tool to pick up nails and screws from the driveway. When the entire job was finished they did a more thorough cleanup. We are very pleased with our experience with this company and would definitely recommend them to friends or use their services again if we move to a different home that needs a new roof. Dion Hughes went above and beyond our expectations in his attention to our needs.

Dion the owner couldn't be more professional and friendly. Very honest and punctual. Very neat on cleanup. He would be the first person I call if I need work done in the future.

The owner came out and he was really really nice. He actually came out twice because I wanted a quote for the front and back. He was very close to the other estimates, I just chose to go with the lowest.

Dion was really great. I called him based on a friend's recommendation, and he called me right back. He went to look at the roof on our rental where the tenant was an older lady with water coming down her walls. He treated her with compassion and respect, and was very professional. He agreed to do the job for just under the next best legitimate quote I got. My tenant reported that the crew came and worked REALLY hard, no slacking, and was done in just one day. She said they were VERY clean, making sure that no debris was left behind or damage to the siding, ground, landscaping, neighbors, etc. ( I contrast this with another roofer who worked on another rental of ours in the same eastside area, and the neighbors are still complaining about the damage done to their house and A/C unit!) When we had a freakishly hard rain a few weeks later, and there was still some water coming in, Dion came right back that day and reflashed an area of the chimney that had not been part of his job. The tenant was happy, and that made us happy. We could have gone cheaper with an uninsured crew (hence the B for price) like in the past, but that didn't work out so well. Dion's price was the best of the quality companies... and a super nice guy to work with.

The owner of the company, Dion came to our house to estimate the project. He was friendly, very professional. He spent time assessing our roof damage in order to come up with an accurate estimate. He took several pictures to show me where the roof damage was located. He then provided me with an estimate for the job. When my husband arrived home after Dion had already reviewed the estimate with me, Dion took the time to explain the estimate to my husband. Hughes Top Choice roofing completed the job in a very timely manner. They wanted to get the job done before more damage occurred. Their crew was very professional and got the job done. My husband and I are very pleased with their work! We highly recommend Hughes Top Choice Roofing!

He thought that the leak was due to the chimney, but after he repaired it, the leak returned. He came back and said that he would have to redo the flashing, but we had to keep holding off on the project because of the weather. When the weather eventually cleared up, he would not return my calls.

I received an estimate from a very nice guy from Bone Dry Roofing for a leak in my roof. He said it was the flashing around my chimney, and wanted $1200 to re-do it. He also recommended that there was a coupon on Angie's List that I could use. I almost hired them, when a friend recommended Hughes Top Choice Roofing. I decided to have Dion Hughes take a look. He provided pictures of the chimney, saying the flashing was fine. He said the problem was that the mortar between the bricks was pretty bad - again pictures that proved he was right! This made absolutely sense, since the water in the basement was not on the outside of the bricks, but must be leaking down the inside. He charged me $300 to repair the mortar. I gave him a $50 tip for saving me so much time, and for knowing what he's doing! Bone Dry didn't know what they were doing, although their salespeople are nice. Dion gave the estimate AND did the work.

WONDERFUL!!!! I LOVE THESE PEOPLE!!!! I've had horrible luck with contracters, one for first floor remodeling to accomodate my ailing parents: kitchen, bath/laundry to full bath, dining/living rooms to parents suite, 2 bath surrounds, and another one for a very basic basement remodel/finish for laundry, playroom, and storage space. If only I had run into these folks first....... They were working with a neighbor and we had them come by to look at a leak in our garage ceiling. The chimney flashing was the problem. They went up to look and snapped pictures to bring down and show us the problems. They explained why the prior work (done a few years back) was inferior and what they would do to correct the problem. They made sure we saw pics during and after the work. They offered to replace our ugly ragged gutters at a "discount" or bundled price along with repairing the interior water damage. We have a short attic in the garage which had become moldy. They took care of cleaning that out, beyond the area of the damaged ceiling, before drywalling up what had become a pretty big hole and rotten place. We talked about the posts on the front porch, which were so old they moved or swung loose when leaned against. We ended up negotiating that job into our bundle. They replaced the posts, anchoring them so well that my ailing father can now use them and our new attached porch railing to support himself to go out front and sit! (He is too unsteady to use a walker in the house.) They repaired a crack and painted the concrete porch floor. All the neighbors have complemented our new look. The work was closely supervised and we were consulted at every step to be sure the work was satisfactory. No detail was too minute. Each person who worked at these tasks was polite, friendly, clean and TIDY. Thery were great with my mother, my children, even my dog. No surly attitudes, shifty looks, or used cigarette butts. PLEASE NOTE: this work was done during their slow period, which is why they were able to haggle on a bundled cost. They do not do cheap work or cut corners. We even discussed how to dress up the back yard and make a handicapped accessable deck type area at the back porch for my dad to wheel out and watch the birds when we can afford it. They had great suggestions for landscaping that can be done by us if we can't afford to hire it done. Very helpful folks and concerned about the quality of their work, and not at all pushy at sales. Did I mention I LOVE THESE PEOPLE?????