HOPKINS AUTOMOTIVE INC

Auto Service, Auto Inspections, Auto Tires,

About us

5 EMPLOYEES. USES SUBS ON TRANSMISSION WORK. CHARGES AN HOURLY RATE OF $96(02/12/2009).

Business highlights

25 years of trusted experience

Services we offer

COMPLETE AUTO SERVICE & REPAIR.

Services we don't offer

TRANSMISSION WORK.


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9271 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
1%
3
0%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 271 reviews

MARY S.
01/2020
5.0
auto repair
  + -1 more
They are very reliable, knowledgeable, and they are great. Their price is reasonable and I have never had any issues with them. I would highly recommend them!
Description of Work: I have been using them for years for auto repairs and maintenance needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SCOTT C.
12/2019
5.0
auto repair
  + -1 more
Fantastic. We've been going to them for like 30 yeas.
Description of Work: Oil change.
Rating CategoryRating out of 5
Yes, I recommend this pro

MARY S.
10/2018
5.0
auto repair
  + -1 more
They are excellent. They are honest and dependable. My whole family goes there and I would highly recommend them.
Description of Work: I have gone to them for years for auto maintenance and repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ADAM P.
12/2017
5.0
auto repair
  + -1 more
Hopkins did a great job fixing this quickly. Lucky for me, it was just a minor issue. It is nice to have an auto mechanic that I can trust. They only fix things that need fixed unlike some past experiences I have had with other shops.
Description of Work: My exhaust was rattling and car making noises

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kristy R.
08/2017
5.0
auto repair
  + -1 more
I have been taking my car to Hopkins automotive for years. Jeff is very honest and fair and does the job quickly and correctly. Highly recommended!
Description of Work: Auto repairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

George G.
04/2017
4.0
auto repair
  + -1 more
I'm still having a bit of an issue. I'm just going to wait until my oil change to ask about it. In my opinion they should have test driven the car. I don't think that they did.
Description of Work: They did a repair. That included parts, labor, and taxes. They replaced the crank shaft for me.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$298

George G.
04/2017
5.0
auto repair
  + -1 more
They are very knowledgeable and the price is very good.
Description of Work: They did lubrication, an oil change, and filter change.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$44

Todd K.
01/2017
5.0
auto repair
  + -1 more
The price was fine. Everything was fine. They did some repairs for me and they got it done fast. It was good to go.
Description of Work: I used Hopkins Automotive for a couple of different things.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

BILL C.
08/2015
5.0
auto repair
  + -1 more
Excellent! They worked us in on shortmnotice.
Description of Work: Replaced Rear Brakes on my son's 2009 Mazda CX9

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

LEE K.
07/2015
2.0
auto repair
  + -1 more
I was shopping around for a mechanic and dropped by to interview the place. I wanted to talk to the owner. I walked in and there was an older gentleman at the desk. I told him i was looking for a mechanic, he became gruff and tried to put me off until october. I said well let me just ask you about some things. He became very rude and shot me down at every question. His customer service is poorly lacking. I told him i was just looking for service and he was not interested in giving any.
Description of Work: .

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0


William B.
06/2015
5.0
auto repair
  + -1 more
I couldn't be happier. Reasonable, helpful, honest people who don't try to oversell services. They definitely have earned our future business. They have done repairs previously done by the dealership at half the cost and it was actually done right.
Description of Work: Repaired muffler, oil change, tire rotation. They have performed other services for us since we got fed up with the dealership and

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jacque B.
01/2015
5.0
auto repair
  + -1 more
They do everything I need! I have been going to him for 20 years now. He is honest and will not do work that doesn't need to be done.
Description of Work: They are working on my car right now. They are taking an old vehicle and making sure it's functional for my daughter to use.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jonna M.
01/2015
5.0
auto repair
  + -1 more
It was an excellent experience. Jeff was friendly and professional as he checked me in at the door. I told him of the issue thinking it might be a worn steering rack since I had replaced both all ball joints an tie rods just a few years ago at a different garage. He had the car onto the lift within 30 minutes and they diagnosed it as a worn ball joint and tie rod within a very short time. Although I wasn't expecting that to be the problem, it was a much less expensive repair than the steering rack I was anticipating. He told me it would take several hours get the part and make the repair. When he noticed that I was waiting at the shop, he offered me a loaner car so that I could go home and be more productive. I have never been offered that option from any other garage! Within a few hours it was done and I have been driving it for a few days and the symptoms are gone so I am certain it was the correct diagnosis and that it was repaired properly. I have a new friend for all of my car repairs!
Description of Work: They diagnosed and replaced a worn ball joint and tie rod in my 1999 Honda CRV.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$716

JEFF & DEBBIE P.
01/2015
5.0
auto repair
  + -1 more
They confirmed my suspicions that the other shop exaggerated / lied about what needed to be done. We've used Hopkins for going on 20 years now and I highly recommend them.
Description of Work: Hopkins checked several issues that a big name brake & muffler shop said had to be done/replaced on my daughter's car.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DWIGHT H.
10/2014
5.0
auto repair
  + -1 more
Jeff has been entrusted with my cars for more than 10 years, and I've never had a reason to even consider going anywhere else. He has been completely trustworthy, and I have no fear that anything will be done that is not necessary. If a repair is warranted, he presents the options from MY point of view, not what's likely to give him the largest work order. I've referred my extended family to him, and they've had nothing but good things to say too. More than once I've brought an issue to him that he's fixed and would not accept payment. Highly unusual to hold an automotive repair shop up as an example of sterling customer service, but Hopkins truly is.
Description of Work: Replaced a poorly fitting oil pan drain plug most recently, but much more over the years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James A.
09/2014
5.0
auto repair, car tires
  + 0 more
They fixed it for free. All of my experiences with Hopkins have been good and I certainly can't complain about anything. They are fair on prices and they don't do things that are not needed. They are very good, which is more than you can say for the car dealerships. They have done very well on quality.
Description of Work: I usually go to Hopkins Automotive for out-of-warranty work or other things. They fixed a tire the last time I went in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tim B.
07/2014
5.0
auto repair
  + -1 more
This was my first experience with Jeff Hopkins and his crew and I cannot recommend him more highly. Jeff went over that which needed to be replaced and quoted a price up front. After I came to get the vehicle he showed me the replaced parts and where the leaking of coolant occurred. I was geared up knowing that I would have to replace the compressor. I now have a 12 month warranty on the parts and I am quite pleased. I cannot more highly recommend Jeff's services to others. He's honest and has so many accolades from others that I am overwhelmed at this point. I want to have Jeff service all of my vehicles in the future. Once you see for yourself, I am sure you will feel the same.
Description of Work: Jeff and his crew replaced an air conditioning compressor and discharge line in my 2002 Hyundai Santa Fe

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$883.27

Morgan S.
06/2014
5.0
auto repair
  + -1 more
We have used Jeff for all of our oil changes and general maintenance on both our cars for 10 years now. The service is always excellent; getting an appointment is super easy; Jeff (the owner) knows us by name; the services are always done within a reasonable amount of time. We love that we get honest, reliable feedback on our cars and constantly refer others to check them out. We even contacted Jeff for his opinion on a new car we were looking to buy when we needed a larger car for our newborn baby.
Description of Work: oil change

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Karen S.
05/2014
5.0
auto repair, car tires
  + 0 more
I have been using this company for about 15 years. The pricing is very reasonable. They are honest, thorough and efficient. They are also effective and it is very easy to get my vehicle into them.
Description of Work: I took my 2007 Ford Escape in for an oil change, tire rotation and maintenance check.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Doug S.
05/2014
5.0
muffler repair
  + -1 more
We use them all the time. They are local and they are very close to where we live. They are very convenient. They are extremely knowledgeable but also very honest. We feel like that they only do what needs to be done and we are very comfortable with them. They do a great job.
Description of Work: Hopkins Automotive Inc is the auto mechanics who did muffler work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

James O.
05/2014
5.0
auto repair
  + -1 more
My Internet diagnosis had suggested needing a wheel hub assembly replacement, but Hopkins determined that my brakes were the problem. They went above and beyond in getting the repairs done when my schedule was a problem (try getting that at a dealer). Wheel noise is now gone. I had always been wary of having my hybrid serviced outside the dealer, but Hopkins has earned a new customer. Very satisfied.
Description of Work: Diagnosed wheel noise and repaired brakes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$219

Timothy D.
03/2014
5.0
auto repair
  + -1 more
They are spectacular but unfortunately, I am in there quite a bit. Jeff, the guy there, is honest which is hard to find. I love him. I have never met anybody dealing with cars like him. He is wonderful.
Description of Work: The last time that I brought my car to Hopkins Automotive Inc. was two months ago for an oil change.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Jacque B.
02/2014
5.0
auto repair
  + -1 more
I love Hopkins! I have taken my car there and they fixed it and not charge me before because he said it was just not worth charging because it was so easy. He just said to bring it back again next time. They are phenomenal! If what he fixes doesn't solve the problem, he will not charge you for it. He is really good. We take our 5 cars to them and he likes us. I would use them again and I would recommend them highly.
Description of Work: I just had my car serviced at Hopkins Automotive Inc. 2 months ago. It was for a regular oil change.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Steve N.
02/2014
5.0
auto repair
  + -1 more
quickly diagnosed the problem. Ordered the part and repaired the leak.
Description of Work: replaced valve gasket repaired oil leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Michael Lopez M.
01/2014
5.0
auto repair
  + -1 more
The service was great and communication was top notch. They let called and let me know what was going for everything. Car was fixed and ready to go quickly.
Description of Work: Fixed door, window, and horn

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Contact information

5102 E 62ND ST, Indianapolis, IN 46220

www.hopkinsauto.mechanicnet.com

Service hours

Monday:
7:30 AM - 5:30 PM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 5:30 PM
Thursday:
7:30 AM - 5:30 PM
Friday:
7:30 AM - 5:30 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Auto Service,
Auto Inspections,
Auto Tires,
Auto Radiators,
Electrical,
Auto Mufflers,
Auto Transmission,
Earthquake Retrofitting

FAQ

HOPKINS AUTOMOTIVE INC is currently rated 5 overall out of 5.

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 5:30 PM

Thursday: 7:30 AM - 5:30 PM

Friday: 7:30 AM - 5:30 PM

HOPKINS AUTOMOTIVE INC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, HOPKINS AUTOMOTIVE INC does not offer free project estimates.
No, HOPKINS AUTOMOTIVE INC does not offer eco-friendly accreditations.
No, HOPKINS AUTOMOTIVE INC does not offer a senior discount.
No, HOPKINS AUTOMOTIVE INC does not offer emergency services.
No, HOPKINS AUTOMOTIVE INC does not offer warranties.
HOPKINS AUTOMOTIVE INC offers the following services: COMPLETE AUTO SERVICE & REPAIR.
TRANSMISSION WORK.

Contact information

5102 E 62ND ST, Indianapolis, IN 46220

www.hopkinsauto.mechanicnet.com

Service hours

Monday:
7:30 AM - 5:30 PM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 5:30 PM
Thursday:
7:30 AM - 5:30 PM
Friday:
7:30 AM - 5:30 PM