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Hoosier Tech Pros, LLC

Computer Repair, Home Automation

About us

Hoosier Tech Pros is a local IT consulting firm that provides computer services to small businesses and individuals in the Indianapolis area.

Business highlights

19 years of trusted experience

Services we offer

Complete outsourced IT management for your business, Computer troubleshooting and repair, Hardware & Software installs and upgrades, Virus and Malware Removal, Backup Systems, Data Recovery, Wired and Wireless networks

Services we don't offer

Phone Systems, Home Theater

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

5.020 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-20 of 20 reviews

Edith C.
10/2013
5.0
computer repair
  + -1 more
All done remotely while I was able to go about my business.
Description of Work: Clean up programs and removed viruses.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Richard D.
09/2013
5.0
computer repair
  + -1 more
I called them and explained my problem. They said it would be less expensive to bring it in. We set a time to take it in. They said they would call me to give cost and time; they did. I picked it up and the computer is working well. The person I talked to was pleasant and competent. I was pleased with them.
Description of Work: cleaned up stuff on computer and fixed problem with disc drive

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$78

Paula T.
09/2011
5.0
computer repair
  + -1 more
Took the tower to his shop. He repaired it.
Description of Work: After storm, computer would not come on.Dave Moore put in new start-up, did some troubleshooting, got computer running better.Worked on start-up menu. No extra charge. Would use him again definitely!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

MARCIA C.
07/2011
5.0
computer repair
  + -1 more
I am completely satisfied. Please don't hesitate to use this company!
Description of Work: Windows wouldn't open on my laptop and the message read, "a file has been lost or is corrupted. Essentially, my computer wasn't working at all. Gabrielle was prompt, courteous and completely professional - a definite breath of fresh air. He restored my computer and "cleaned it up" to eliminate the sluggishness.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$127.5

MAUREEN H.
06/2011
5.0
computer repair
  + -1 more
I took an old desktop to them which had slowed down to a crawl and they got it working like new saving the expense and hassle of purchasing a new computer for probably several years to come. Initially, I was just planning to add memory. I called several places who gave me an estimate of what the memory would cost. Gabriel from Indy Tech Pro was the only one who offered to look up an exact price and call me back. He called back within 15 minutes with a price that was less than the estimates at the other places. After telling Gabriel about the issues I had with the computer, he told me about a tune-up and virus removal service that they offered. I am glad I elected to do this service because he found and removed viruses as well as cleaned up several other issues with the computer. The service was performed quickly. Gabriel was very friendly, answered all my questions, told me their work was guaranteed and that I could call back if I thought of any additional questions. He also carried the desktop from and to my car and gave me a 15% Angie’s list discount on the services he performed. Overall, I was extremely pleased with the service I got from Indy Tech Pro and would highly recommend them.
Description of Work: Ordered and installed memory on desktop computer. Also did tune-up, removed viruses and installed a trial anti-virus product. Price listed above includes the price of the memory.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Matthew G.
05/2011
5.0
computer repair
  + -1 more
Overall the repair went well. The longest part of the repair was waiting for the replacement hard drive to arrive from the supplier. Once it arrived, it was installed quickly and Windows Vista and basic utilities were installed on my laptop. To date, all is well and my computer is working as it did before the crash.
Description of Work: My computer crashed and I could not get it to reboot. Indy Tech Pro checked it out and determined my hard drive was defective, so they ordered and installed a new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

TANIA M.
05/2011
5.0
computer repair
  + -1 more
Indy Tech Pro recently removed malware from my computer. I took it home and used it for a while when I experienced my computer screen lock up and then go blank. We tried to repair it over the phone, but had no luck. I brought it in and of course it worked fine. They gave me some suggestions for sequencing the plugging-in of peripherals. I've had no problems. Then, shortly thereafter, I was checking email and I got the same virus I had originally brought in the computer for. I brought it in and it was repaired by the next day. They also installed a free trial version of anti-virus software that I am considering purchasing at a later time. Both events happened after business hours so I submitted service requests on-line. I received calls the next business day. Just like before, they even helped me to carry the computer tower to my car.
Description of Work: Diagnose a strange "blank" computer screen, remove malware, and install anti-virus software.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ANN S.
05/2011
5.0
computer repair
  + -1 more
The service was great!! Work was completely quickly and we were contacted as soon as it was complete. I would definitely use again and refer to anyone!
Description of Work: The price above is work for two different people from our company for two different services (this includes a discount for mentioning Angies List). Indy Tech Pro repaired a virus on one laptop and performed a document/photo back-up on another laptop that I could not even turn on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Christine P.
05/2011
5.0
computer repair
  + -1 more
Overall great service, fast response and reasonable rates.
Description of Work: Fast service was received from Indy Tech from two techs. They came into our office and repaired some troubling connection issues. I'll be using them in the future if needed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

TANIA M.
04/2011
5.0
computer repair
  + -1 more
I was surfing the Internet when computer started to grind. AVG identified malware, but couldn't remove. Sent in service request via IndyTech Pro's web site over the weekend. Received call back on Monday answering my questions. Brought in computer to their office the next day. IndyTech Pro spent a couple of days doing the work. They called with an update and then called again the next day when finished. I picked up the computer and was shown what work was performed. A different anti-virus program was suggested to me that might do a better job protecting my computer. My computer runs much better. Gabriel was very nice and professional. He even carried the tower to and from my car because I had my infant with me. I felt very comfortable leaving my computer in their hands.
Description of Work: Removed malware, removed unused pre-installed programs, removed temp files, removed unnecessary startup items, updated antivirus program, installed Windows Update files, and defragmented system. Also installed a program that would allow IndyTech Pro to remotely access my computer should I need work in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

MELINDA M.
03/2011
5.0
computer repair
  + -1 more
All round I had a fantastic business experience. I would recommend them very highly. They are professionally great guys. They care about what they are doing. They are very reasonably priced. They explained everything to me. It was a tremendous experience. I rate them high overall. I have told all my friends about them.
Description of Work: We used Indy Tech Pro LLC in February to get some data off the hard drive as my computer had crashed. They got me 100% data.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

David L.
02/2011
5.0
computer repair
  + -1 more
The test is whether or not the system will work properly thru a couple of the time cycles... It has and I'm satisfied that Indy Tech Pro solved my problem If not, I'd still give this provider an A+ and ask them to work so more. Of the services I've used, this is the only one with the kind of knowledge and attitude that I will put my trust in. Thanks Indy Tech Pro / David Morse!
Description of Work: David Morse did a number of corrective actions to my server, our system crashes on a 7-8 day cycle. We'd had four other services attempt to fix the problem. David checked everything that he thought might be causing the problem. In addition, he updated several parts of our sys- tem that no one else had even looked at.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

MURIEL S.
01/2011
5.0
computer repair
  + -1 more
When he picked up the Tower, he went over the problems with me, and also gave me tips on preventing the problem in the future. When he brought it back, he walked me thru the new programs. Being part of the "Senior Generation" and not computer-savvy, I really appreciated his patience in working thru the problems with me. It was actually a pleasant experience!
Description of Work: My computer had some serious infections - Trojan Horse, Hackers, and Firewall issues - which I attempted to solve and had only made worse by the time I called David. He installed newer Anti-virus, Malware, and Anti-Spy, and cleaned up a lot of old files.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

SHARON M L.
10/2010
5.0
computer repair
  + -1 more
They were very good. My computer had been running very slowly, and I wanted to make sure that I had all of the necessary upgrades. I had a nice conversation with the man who came out. The technician was easy to talk to, and he answered questions. It was a good experience.
Description of Work: They cleaned up my computer, answered questions, and solved a few problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

NANCY K.
10/2010
5.0
computer repair
  + -1 more
The experience was positive. Gabriel took the trouble to assess the relative merits of reinstalling software to the computer based on its age and capacity and we determined it wasn't worth the bother. The guys didn't charge me for the diagnostic in exchange for the laptop to be used for parts. They also told me that they would retain the hard drive in case I ever wanted to try to retrieve anything off of it. They were speedy and helpful.
Description of Work: The gentlemen at Indy Pro Tech diagnosed my lap top after it had suffered a software crash and physical trauma. They determined that information could not be retrieved. They offered to reinstall hardware and get it up and running for a reasonable price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KEN S.
08/2010
5.0
computer repair
  + -1 more
I was very satisfied with the service and he did not give up on it. He really kept trying and I appreciated his hard work.
Description of Work: I crashed my hard drive. He recovered as much as he could and he rebuilt my system and installed a new hard drive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

RICHARD W.
08/2010
5.0
computer repair
  + -1 more
He was very professional and prompt.
Description of Work: I took my PC to him and he did some work on the mother board and a repaired a few other things.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CYNTHIA & ROBERT Z.
08/2010
5.0
computer repair
  + -1 more
I have used them for about 3 years. I do not think anyone would be disappointed with their services. They are able to access my computer remotely and that is a bit of a savings for me. I will not use anyone else for my computer services.
Description of Work: I took my computer in to them since it had died on me. They fixed it for me and it apparently was a software program. They were very accessible afterward for any questions I had.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

JENNIFER G.
08/2010
5.0
computer repair
  + -1 more
They were very professional and courteous and their prices were reasonable. I live close to them, so I was happy to support a local company.
Description of Work: I thought I had a virus on my computer. I took it to them and since the tower inside was very dusty. they ran a diagnostics test and they were able to take care of it. They only had it for 2 days so it was a quick turnaround.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Margaret W.
06/2010
5.0
computer repair, home automation
  + 0 more
They are very strategic about how they improve your computer. They make good, efficient decisions on what to repair and replace. They can also handle multi network computers down to your home computer.
Description of Work: They have done a variety of computer services for us. They have installed new computer, serviced older ones and set up networks. Most recently the serviced both my work and home computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

    Contact information

    2400 Roosevelt Ave, Indianapolis, IN 46218

    www.hoosiertechpros.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing


    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Home Automation

    FAQ

    Hoosier Tech Pros, LLC is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: Closed

    Hoosier Tech Pros, LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    No, Hoosier Tech Pros, LLC does not offer free project estimates.
    Yes, Hoosier Tech Pros, LLC offers eco-friendly accreditations.
    No, Hoosier Tech Pros, LLC does not offer a senior discount.
    No, Hoosier Tech Pros, LLC does not offer emergency services.
    Yes, Hoosier Tech Pros, LLC offers warranties.
    Hoosier Tech Pros, LLC offers the following services: Complete outsourced IT management for your business, Computer troubleshooting and repair, Hardware & Software installs and upgrades, Virus and Malware Removal, Backup Systems, Data Recovery, Wired and Wireless networks
    Phone Systems, Home Theater

    Contact information

    2400 Roosevelt Ave, Indianapolis, IN 46218

    www.hoosiertechpros.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed