Home Service Guys

2 young male technicians came to the house when my daughter, 23, was home alone. They were not able to clean the air ducts, they said, because of the way our furnace "is." They offered to do other maintenance work like clean the dryer vent. My daughter politely refused. It is certainly disappinting that they could not clean our vents. That may or may not be legitimate. We should be able to get a refund from Groupon without a problem. What bothered me is their unprofessional behaviour. One of the men told my daughter to "call me" as he left. He then later sent her a FaceBook friend request. Very unprofessional and even quite creepy. It makes me uneasy that they were able to figure out her name. I called the phone number on their website. Their main office is out of the state. I asked a manager to call me back so I could express my concerns. I would not call these people back, they give me a bad feeling. The company may be legitimate, it is pretty hard to tell. They continue to offer services on sites like Groupon and Living Social.

First appointment was July24 @9am they cancelled the night before with less than a 24hr notice. Rescheduled Second appoint was Sept 6th @8am they cancelled the night before with less than 24hr notice and I was assured by Stephanie there would be no further cancellations . Rescheduled for Sept 13th, again they cancelled on the 12th with less than 24 hr notice. Also stated she would have the owner contact us and he never did.