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Home Safe Homes

Childproofing, Home Healthcare - Disability Equipment & Services, Home Healthcare - In-home Services,

About us

Lifeway Mobility Indianapolis is an accessibility solutions company offering a variety of stair lifts, wheelchair ramps & lifts, and transfer aids in the Indianapolis metro area Contact us today to set up a free consultation!

Business highlights

23 years of trusted experience

Services we offer

Stair Lifts, Wheelchair Ramps & Lifts, & Transfer Aids

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.857 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
4%
3
5%
2
2%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 57 reviews

Martha L.
03/2016
5.0
handicap equipment
  + -1 more
he was prompt and helpful. He installed the bars quickly and at just the right height. I belive it cost $180 incluiding the 2 bars he out in.
Description of Work: Installed grab bars in the shower.

Rating CategoryRating out of 5

Yes, I recommend this pro

Carol T.
01/2016
3.0
ceramic tile, handicap equipment, doors, remodeling, home remodeling, plumbing
  + 4 more
The ramp was put in in a timely manner. The stairs and railing were done fine. In July they started on the bathrooms. I had everything picked out in a timely manner. We used Ferguson plumbing supplies, Affordable cabinets for tile and vanities. The problems we had were from all these companies. I will attempt to list some of the problems. 1. When they started work in early July the sub contractors would come about 10:00 and leave by 3:00 and several days they would not come at all. Consequently it was December 21 st before it was completed. Some of the delays were due to Ferguson plumbing and Affordable not sending materials on time or sending broken or reordering items that were ordered wrong. 2. Affordable cabinets did not measure correctly and sent a shorter vanity so that had to be reordered in a larger size. Then they sent the wrong vanity top for the guest bath. They actually sent the wrong top the second time, but it was my second choice. So we didn't reorder that. 3. We never did see any good floor plans for example it would have been nice to have computer generated pictures or detailed floor plans. All we ever saw were sketches. 4 Ferguson plumbing was a major cause for delay. They could not get the right hardware for the stoppers and water controls. I had brushed nickel in the master bath and polished chrome in the guest bath. They miss ordered the stopper in the guest bath at least 3 times. The sink in the guest bath was broken and had to be reordered. 5. Home safe homes ordered oak doors for the bathrooms and bedroom. We had poplar doors throughout the rest of the house. We asked those to be changed to poplar. They never did ask our preference. Then they did a very poor job of staining the doors. They were rough. Also they stained over a sticker and didn't stain all edges. 6. The paint job in both bathrooms was not good. They only gave it one coat and didn't give parts any paint. 7. The biggest thing was not paying attention to detail. The main reason we did the remodel was to make it accessible for a wheelchair. Doors and the master bath had to be made larger. There was a door into the bedroom that was too small to be used with a wheelchair. It involved making the door wider and hence they had to change a closet. They tried to get by without going into the closet. My husband's wheelchair would not go through. All the remodel would have been in vain. They made the door bigger and redid the closet when we insisted that it be done. Again floor plans would have been helpful. 8. I was constantly making lists of little things that had to be done. It seemed it took forever to get the little things taken care of. 9. When we thought all was done the shower seat had water leaking into it from the outside in. They made everything right in the end.
Description of Work: Get a new ramp and railings and steps. We also discussed remodeling the two bathrooms to be wheelchair acceptable. Between April and May we got things going on the bathrooms being remodeled.

Rating CategoryRating out of 5


JIM R.
12/2015
5.0
handicap equipment, plumbing
  + 0 more
We had a bit of trouble with the installer not showing up when expected, but once we got beyond that, the installation went smoothly
Description of Work: installation of grab bars in shower stall

Rating CategoryRating out of 5

Yes, I recommend this pro

PHILIP S.
10/2015
3.0
handicap equipment
  + -1 more
Provided estimate of work. I could not afford +/- $900 to provide/install 2 porch railings, so I did not have that work done. I had to call them to schedule the install after they gave the work estimate. They did not follow up. Doug was the installer-very polite and professional.
Description of Work: Provided & installed two 12" stainless steel grab bars in bathrooms. Provided and installed interior handrail on stairs from 1st floor to 2nd floor.

Rating CategoryRating out of 5

Yes, I recommend this pro
$557.08

Martha L.
10/2014
5.0
handicap equipment
  + -1 more
I needed a safety bar installed in my shower. They provided the bar and the installation and left no mess behind. I appreciated the seniors discount. I would use them again. I was surprised how costly this bar was to install, but after checking other companies, found it to be in line.
Description of Work: I found this business on Angie's list, made my appointment and the work was finished 2 days later. Terry was prompt and courteous.

Rating CategoryRating out of 5

Yes, I recommend this pro

Response from Home Safe Homes
Thank you (member name removed) for contacting Home Safe Homes for your safety bar installation. We hope you consider Home Safe Homes for any future home safety modifications!

Mary U.
10/2014
5.0
handicap equipment
  + -1 more
They completed the job in about a week. When we had some issues, they were responsive and took care of them. It was a fine experience.
Description of Work: They remodeled our master bathroom to make is accessible for my husband. They re-did the flooring and the shower. They took out the old tub and installed walk-shower. They also put in a pocket door and painted the walls after the job was complete.

Rating CategoryRating out of 5

Yes, I recommend this pro

Catherine S.
10/2014
5.0
handicap equipment
  + -1 more
Installer discussed with us the various options and started in the master bath as I requested. He worked quickly and cleaned up the area when he was done. He also asked for my approval before payment. I inquired about about an estimate for some additional work and I am waiting to hear back.
Description of Work: We needed to have safety grab bars installed near a bathtub and shower and two commodes. The installer was late, however, the owner, Kent McCord called to explain as well as the installer. Work was completed quickly and efficiently.

Rating CategoryRating out of 5

Yes, I recommend this pro

Paul G.
09/2014
5.0
handicap equipment
  + -1 more
Home Safe Home installed a handrail on our front walk leading to the street. The job was more difficult than anticipated because we seem to have particularly hard concrete and the installer burned through several drill bits. But he persevered and the our entry way is now safer.
Description of Work: Installed hand rail on front walk.

Rating CategoryRating out of 5

Yes, I recommend this pro

Greg L.
08/2014
5.0
handicap equipment
  + -1 more
During the week of Aug 4 through the 8th, the sub contractors for Home Safe Homes conducted a complete removal of the current tub, and replaced it with the new walk in tub. The sub contractors were excellent, and at the end of each day cleaned up and removed all trash from the home. In those area where there was some wall damage in the replacement project, they repaired the drywall and repainted.
Description of Work: To obtain an estimate on the purchase and installation of Ella Bubbles walk in bath tub. Kent McCool reviewed the current bath tub, and provided an estimate on a complete tear out of the current tub, and installing the new walk in tub to include replacing the current tiles around the tub.

Rating CategoryRating out of 5

Yes, I recommend this pro

Response from Home Safe Homes
Thank you [member name removed] for posting your review. We hope you are still enjoying your Ellas Bubbles walk-in tub.

Rich G.
07/2014
5.0
home elder care
  + -1 more
Everything went very well. Kent McCool was very proffesional and reassuring. The price and quality was great. We also rerceived a fantastic discount for being an angies list member.
Description of Work: They put a chairlift in my home.

Rating CategoryRating out of 5
punctuality
5.0

Yes, I recommend this pro

Response from Home Safe Homes
Thanks for the great review! We hope you are enjoying your stair lift.

WILBUR & BEVERLY D.
05/2014
5.0
handicap equipment
  + -1 more
The job went very well. Installer arrived 15 minutes before the scheduled appointment. He was very courteous, made several good suggestions which we accepted. He cleaned up well upon completion of the job. a professional worker. We are considering the company for additional work
Description of Work: Installed grab bars in two bath rooms - two around bathtub and two in shower in another room

Rating CategoryRating out of 5

Yes, I recommend this pro

Kelly F.
03/2014
5.0
childproofing
  + -1 more
Kent the owner is very professional. You don't feel pressured to buy. He explained their services and showed me prices up front. Their installer Terry is great. We had to install 5 baby gates and some other locks. Our stairs are odd shaped so we decided to hire an outside company. I highly recommend.
Description of Work: Baby gates

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$927

JOAN C.
10/2013
5.0
home remodeling
  + -1 more
Home Safe Homes came out and performed an evaluation and worked with my Wife's P.T. and Nurse to come up with a design for the a remodel of the bathroom. The work itself took about a week. The Contractor was friendly and kept us informed of the progress and the plans for the next day. The Contractor cleaned up every night before they went home. The work was excellent and met all my expectations. We now have a walk-in shower instead of a bathtub. This has made much easier and safer for my wife to take a shower.
Description of Work: Remodel our bathroom as my wife is wheel chair bound.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Arthur S.
10/2013
5.0
handyman service
  + -1 more
It was a very good experience because I had been trying to contact other companies and no one would respond. I sent them an e-mail, and they responded the next day. They came out immediately that following day, did measurements, and told me how long it would be and what it would take. Everything worked out just as they said. They came, installed it, and got it all done in one day. So, it worked well.
Description of Work: We had a ramp put in from our garage into our kitchen by Home Safe Homes and we also bought some portable ramps.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Timothy R.
10/2013
5.0
handicap equipment
  + -1 more
It went better than expected. When I told Kent that I wanted the safety grab bars placed before an upcoming surgery, he prioritized the job for us. When he learned that I also have underlying rheumatoid arthritis and already experience some mobility issues within our home, he suggested other items his company could help us with as my need for assistance progresses. He did so in a helpful and professional manner, but was not all pushy about wanted to perform those services ahead of our needs. Yet, he gave us enough information and variety of solutions to aid in our decision making processes for the future. I will highly recommend this company to anyone seeking to make their home safer for aging in place.
Description of Work: We requested installation of safety grab bars in the Master Bathroom at the separate shower and tub areas. Initially, a voice message was left, but that call was returned promptly and an appointment was set up for the next day. For this install, it was possible to get the estimate and the work done in the same day. The provider was prompt, attentive, on task and very observant. He was prepared to measure and install and that is what we had done. Four 24 inch grab bars were professionally installed within the hour at a very reasonable price.

Rating CategoryRating out of 5

Yes, I recommend this pro

SUSAN A.
09/2013
5.0
childproofing
  + -1 more
We are thrilled with the results! We have 6 grandchildren under the age of 5 and this fencing material has been outstanding! The way we reused and added to what we already had has allowed us to fence off our inground pool and still use our firepit and large patio area for eating/playing. Kent returned my intial call promptly, came out, measured and installed the new sections in a very timely manner. This is our second time to use him and we would definetly use him again!
Description of Work: We expanded our patio and needed to rework the safety fencing that Kent had previously put around our pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Home Safe Homes
Thanks (Member name removed)! We appreciate the testimonial and your business!

ANNETTE H.
09/2013
5.0
childproofing
  + -1 more
We emailed this company late nite and received a call and email the next day. Scheduled a time a few days later to assess the house and provide us with options for childproofing two sets of stairs and a door to basement stairs. Agreed on a plan and he ordered the supplies and came back the next week for install. All went well. He was pleasant and fast. One gate had an issue a couple weeks later, he came and looked at it and switched it with a new one no problem. I will use this company in the future for our next house.
Description of Work: Provided child gates at top and bottom of two sets of stairs. Installed childproof lock on door leading to basement. Also installed flexi glass to prevent babies from going between railings on older staircase.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Rose W.
07/2013
3.0
handicap equipment
  + -1 more
I did not directly receive the bid, but the VA said it was around $20,000 and I received a lower bid from Miller Construction out of Gas City. Miller did more work than Home Safe Homes bid on.
Description of Work: VA estimate

Rating CategoryRating out of 5


WENDY M.
06/2013
5.0
handicap equipment
  + -1 more
They were very nice. They were very competent and knowledgeable about what they were doing. It was really neat how they had integrated the use of technology to show a prospective buyer what things could be done and what things might look like. We didn't go ahead and do anything. It was just a little bit out of our budget at the time. That is not to say that they were pricey. It is hard to say they were pricey because I thought they were offering a fair market value but we couldn't afford to do what we wanted them to do. We would absolutely consider using them in the future.
Description of Work: We got a quote from Home Safe Homes.

Rating CategoryRating out of 5

Yes, I recommend this pro

Debbie H.
05/2013
5.0
childproofing
  + -1 more
Overall, I couldn't be happier with the safety fence and the team at Home Safe Homes. They arrived as scheduled and even installed my fence in the rain. The team was professional - in appearance and demeanor. We are very pleased with our purchase and the team at Home Safe Homes.
Description of Work: I was searching for a pool safety fence. My places that we tried to contact didn't even respond. Home Safe Homes responded to my inquiry and provided an estimate. We negotiated and settled on a price that was agreeable to my family. Each time I asked an additional question, they were quick to respond. We settled on an installation date and my fence was installed the following week as scheduled!

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John K.
04/2013
5.0
handicap equipment
  + -1 more
It went very well. The installer came out, showed us the grab bars and the hardware that they used to install them. We also discussed and agreed on how the bars would be installed (a vertical one near the entrance to the shower, and a horizontal one inside the shower). Since you're drilling through the tile, you can't tell what you're going to hit - a stud or a void space - on the other side. They have different fasteners to use depending on what they hit on the other side of the tile. The installation went quickly; and the workman thoroughly cleaned up after himself and left a clean shower area behind. The bars are securely attached, and are solid as a rock when you grab them. I'm very pleased with the install - now we'll see if my parents approve of them.
Description of Work: I called them and inquired about installing two grab bars in our guest bathroom's shower. This was for the benefit of my elderly parents, who confessed during their last visit that they felt unbalanced on the slippery tiles in the shower. I called and left a message, and got a prompt response from (?? - don't remember the name any longer). Since this was a standard and straightforward installation, he was able to give me a price over the telephone - a price that included both the hardware and the labor to install the bars.. I thought the price was quite fair, and asked that the installation be scheduled. At the time the representative said that they were scheduling two weeks out, and he would get back with me shortly with the exact time. Shortly thereafter we got an email from them with a date that was the following Monday (this was over the weekend), so they were able to fit us into their schedule much sooner than anticipated.

Rating CategoryRating out of 5

Yes, I recommend this pro

Eric N.
01/2013
5.0
handicap equipment
  + -1 more
My father called them and they came out promptly to provide him pricing. Once my father decided to use them a date was scheduled and they showed up on time and performed the work. It unexpectedly went into a second day due to the fact their lower staircase was poured concrete and they did not have the right supplies to drive into the cement. They came back the next day as promised and finished the work.
Description of Work: I set this up for my elderly mother who is suffering from COPD. They installed two stair lifts in their home. They were very easy to work with and we had no issues at all with their services.

Rating CategoryRating out of 5

Yes, I recommend this pro

LAURA V.
01/2013
5.0
childproofing
  + -1 more
Overall it was an excellent experience! Kent from Home Safe Homes did an on-site inspection in late December and explained the variety of options available in terms of baby gates, cabinet locks, dresser and TV anchors, etc. He provided a complete and detailed estimate. I made my selections based on the estimate and then the installation was completed. I really appreciate that he did a return visit (with no additional charge) one week later to adjust a baby gate that we wanted to have open the other direction. This is a great service for busy parents that don't have time to select and install necessary safety items. I would highly recommend Home Safe Homes and would use them again in the future.
Description of Work: Childproofing of Home
Rating CategoryRating out of 5
Yes, I recommend this pro

Barbara L.
11/2012
5.0
childproofing
  + -1 more
Great. loved the work and professionalism.
Description of Work: All service persons involved with this company were great to work with. The owner was great in accessing our needs and making recommendations that allowed us to child proof our home and feel safer having our new crawler being more mobile.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Evelyn J.
07/2012
5.0
childproofing
  + -1 more
It went very well, and he was very nice. He honored a price someone else gave you, and I have not had any problems with the chairleft.
Description of Work: He installed a chair lift in our home. He does childproofing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1(current)
    • 2
    • 3

Contact information

8070 Castleton Rd Unit 822, Indianapolis, IN 46250

https://www.lifewaymobility.com/indianapolis/

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Childproofing,
Home Healthcare - Disability Equipment & Services,
Home Healthcare - In-home Services,
Kitchen and Bath Remodeling,
Plumbing,
Doors,
General Remodeling,
Ceramic Tile,
Handyman Services,
Basement Remodeling,
Sunrooms and Patio Enclosures

FAQ

Home Safe Homes is currently rated 4.8 overall out of 5.
Home Safe Homes accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Home Safe Homes offers free project estimates.
No, Home Safe Homes does not offer eco-friendly accreditations.
No, Home Safe Homes does not offer a senior discount.
No, Home Safe Homes does not offer emergency services.
Yes, Home Safe Homes offers warranties.
Home Safe Homes offers the following services: Stair Lifts, Wheelchair Ramps & Lifts, & Transfer Aids
Ask for details.

Contact information

8070 Castleton Rd Unit 822, Indianapolis, IN 46250

https://www.lifewaymobility.com/indianapolis/