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Home Cleaning Centers of America

House Cleaning, Floor Cleaning and Waxing, Carpet Cleaning,

About us

Home Cleaning Centers is a family owned company operating in the Indianapolis area since 1992. We are a detailed orientated business designed to meet each client's specific needs and expectations. We have been serving Angie's List clients for ten plus years and have been awarded nine consecutive Super Service Awards (2008-2016). Give us a call today so we can take at least one thing off your hectic schedule. Because let's be honest, wouldn't you rather be doing something else than cleaning your home. Leave it to the professionals!!

Business highlights

33 years of trusted experience
Family Owned & Operated


Services we don't offer

Laundry & Dishes.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7377 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
11%
3
4%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.6
value
4.5
professionalism
4.7
responsiveness
4.8
punctuality
4.7
Showing 351-375 of 377 reviews

ROBYN P.
02/2015
5.0
flooring contractor, hardwood floor, house cleaning
  + 1 more
unknown
Description of Work: I bought a special for floor refinishing and learned Home Cleaning Centers was the contractor. They came out and looked at the job, we discussed what needed to be done. They did a good job and performed all the work agreed upon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Litsi P.
02/2015
4.0
hardwood floor
  + -1 more
unknown
Description of Work: We dealt with two different individuals, one stated that he would fix my floor, the other said that he couldn't. They were way over priced so we decided to go with another provider.
Rating CategoryRating out of 5
Yes, I recommend this pro

MIKE R.
02/2015
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: I purchased a $75 deal for $150 worth of carpet cleaning. The service went okay but I remember my wife not being completely happy with the work.
Rating CategoryRating out of 5
Yes, I recommend this pro

Kim S.
02/2015
4.0
house cleaning
  + -1 more
unknown
Description of Work: Home cleaning. It's a mixture of outstanding and could have paid a bit more attention. They are very nice people and I'm comfortable with them in my home.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Home Cleaning Centers of America
Thank you for your review. We always guarantee our work, and will take any and all feedback to heart. Please call the office anytime you feel an area needed further attention and we will do our best to fix it. Thanks again.

NORMAJEAN R.
02/2015
3.0
house cleaning
  + -1 more
unknown
Description of Work: t the urging of the technician I went ahead and agreed to extra services even though I was pretty sure they couldn't provide what they said they could.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
4.0
punctuality
4.0

$975

Response from Home Cleaning Centers of America
Please call the office to discuss what areas you feel were not completed to your satisfaction. We will come back and fix anything, and if we are unable we will not charge you for it. We are a satisfaction guarantee based company, and anything you are not 100% happy with is unacceptable. I apologize, and look forward to hearing back from you. Thank you.

Dwijen M.
02/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sivakumar V.
01/2015
5.0
hardwood floor
  + -1 more
Everything went well.
Description of Work: 100 square feet of hardwood floor refinishing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Richard G.
01/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: House cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Teresa C.
12/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: Bi-weekly cleaning without basement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$125

Lori L.
11/2014
5.0
house cleaning
  + -1 more
They are great and do a great job.
Description of Work: Bi weekly house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy L.
10/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: Cleaning of our condo upon moveout. They did a beautiful job and the place was clean and fresh when they were done I'd definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Gary U.
08/2014
1.0
carpet cleaners
  + -1 more
See above
Description of Work: Nothing. I called them an hour after they were scheduled. Said they wanted to do it next week. I told them the house was tore up and ready to be cleaned. Was told they had a friend who might come. I said that if that was the case I could contact someone who was on Angie's list. They said I should do that. I did
Rating CategoryRating out of 5

Response from Home Cleaning Centers of America
(Removed member name), I apologize for this unfortunate situation. What happened is we had (removed member name) scheduled for a cleaning on that Friday morning and the technician we had scheduled to go to his home did not show up for work that day to a family issue. I contacted (removed member name) that morning at the time we were supposed to be arriving to clean to inform him of the situation and try to remedy the situation in some way by offering different options. The first option I told him about was having another highly rated Angie's List Carpet Cleaning company that a friend of mine owns come out to clean his carpets. He refused to have them come out because he did not have a chance to research that company. The other option was that I would come and clean his carpets that afternoon between 12:00-1:00 because I had scheduled an appointment for that morning. We did have him originally scheduled for the cleaning between 9:30-10:30 and I take responsibility for not being able to service him at that exact time. However, I feel I did offer him some very reasonable options to be able to complete the work that day, but he was just too upset about the whole situation he did not want either of the options I offered him, and he chose to go elsewhere for the cleaning. This was a disappointing situation and we have made changes within our company to make sure this does not happen again. Since this incident we have hired additional technicians with several years of experience and have also completed our company's training program. If I were to have known about our Technician's situation any earlier or the day before, I would have let (removed member name) know ahead of time, and would have had the chance to reschedule my morning appointment to be able to personally go out to his home. This is a disappointing and unfortunate situation that we have learned from as a company and have made necessary steps to insure that it won't happen again. Again (removed member name), I apologize for this and if you would ever be willing to allow our company another chance to earn your business, I will give you 50% off the service for your inconvenience. A Satisfied Customer is the #1 Goal of our company and we will do whatever it takes to make sure we accomplish that. -Dean Leffel, Owner

Adam K.
07/2014
5.0
house cleaning
  + -1 more
They were fine.
Description of Work: Home Cleaning Centers of America did the standard cleaning services.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Herbert B.
06/2014
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Veronica L.
04/2014
5.0
house cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$213

Millicent M.
02/2014
5.0
house cleaning
  + -1 more
I was pleased with the service.
Description of Work: Deanna and Jaime came promptly and cleaned my home very well.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Robert M.
10/2013
5.0
carpet cleaners, house cleaning
  + 0 more
SUPER !
Description of Work: I needed a general house cleaning and particularly the carpet vacuumed prior too having it clean steam cleaned tomorrow. A crew of four , Deanna, Jaimee, Kailee, and Macy arrived on time went straight to work and did a super job! Carpet , dusting (high and low), shower and tub and toilets , full length closet mirrors, basement steps cleaned and a lot of detail work. They wasted no time and were out in less than the hour as was planned .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$96

Justin D.
06/2013
4.0
house cleaning
  + -1 more
unknown
Description of Work: Overall they do good work. It seems as though they are do focused on details that they can miss obvious things. The price is a little high as well. Ken told us they have a $100 minimum for any regular service.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Home Cleaning Centers of America
Thank you for taking the time to leave a report. We appreciate your feedback. We guarantee all cleanings, and will gladly address any issues. Do not hesitate to call the office with any concerns. Additionally, we will touch base to get the specifics on the areas needing more attention prior to the next cleaning. Thank you for your continued business.

Brittany B.
05/2013
5.0
house cleaning
  + -1 more
unknown
Description of Work: We recently rented a home and wanted it thoroughly cleaned before we moved in. They did a great job!!!!! The entire house looks brand new. We were worried about the hard water stands in the shower and they made it look great and extremely clean. They did exactly what we wanted for the house and are very pleased. We would use them again
Rating CategoryRating out of 5
Yes, I recommend this pro

Miles G.
11/2011
3.0
house cleaning
  + -1 more
see above
Description of Work: Ken Leffel came out to provide a quote. He was on time and very responsive to my request. The main reason I did not select this vendor is because he talked very fast, did not seem interested in my business and was very wrote in how he presented the service. It appeared to me that this was another call that he had to do- total lack of interest. If I were the owner of this company I would not utilize Ken for the face of the company.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0


Response from Home Cleaning Centers of America
I apologize that you felt rushed, but I assure you that I was not at all disinterested in your needs. On this particular day, I had a number of bids and was running behind. However, I am not trying to make excuses. I will take this feedback to heart and work on slowing down. Customer service is and always will be the highest priority to Home Cleaning Centers.

JOHN & KELLY S.
07/2005
4.0
house cleaning
  + -1 more
unknown
Description of Work: HOUSECLEANING.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Contact information

5146 E 65th St, Indianapolis, IN 46220

http://www.homecleaningcenters.com

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Carpet Cleaning,
Ceramic Tile,
Hardwood Flooring Sales and Installation,
Blind Cleaning,
Window Cleaning,
Flooring Sales and Installation,
Upholstery Cleaning,
Oriental Rug Cleaning,
Pressure Washing,
Water & Smoke Damage

FAQ

Home Cleaning Centers of America is currently rated 4.7 overall out of 5.
Home Cleaning Centers of America accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Home Cleaning Centers of America offers free project estimates.
Yes, Home Cleaning Centers of America offers eco-friendly accreditations.
No, Home Cleaning Centers of America does not offer a senior discount.
No, Home Cleaning Centers of America does not offer emergency services.
No, Home Cleaning Centers of America does not offer warranties.
Laundry & Dishes.

Contact information

5146 E 65th St, Indianapolis, IN 46220

http://www.homecleaningcenters.com