Home Cleaning Centers is a family owned company operating in the Indianapolis area since 1992. We are a detailed orientated business designed to meet each client's specific needs and expectations. We have been serving Angie's List clients for ten plus years and have been awarded nine consecutive Super Service Awards (2008-2016). Give us a call today so we can take at least one thing off your hectic schedule. Because let's be honest, wouldn't you rather be doing something else than cleaning your home. Leave it to the professionals!!
II call them for a price and to see if they thought it could be cleaned. The very next day came out gave me a good price for seven rooms and told me they could get them clean. We set a time and date, they showed up and did a great job. Owner came out, before I paid to make sure was pleased and processed the payment.
Description of Work: They cleaned seven rooms of carpet. Because of the last renters I thought the carpet would need to be replaced, but when this company finished the carpets looked new. They saved me a lot of money.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Leana F.
09/2012
5.0
house cleaning
+ -1 more
Ken provided an on-site estimate beforehand to let me know what would be cleaned, how long it would take, and how much it would cost. So far, I have been pretty pleased with the work done to my home. They're very professional and are always available to answer questions or address concerns. I know if I were to have any concerns, they would do their best to find a solution.
Description of Work: Twice a month cleaning of my 1100 sq foot 2BR, 2.5BA condo.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Charles A.
08/2012
5.0
carpet cleaners
+ -1 more
Arrived on time, began work promptly, and very professional.. My carpets have NEVER been cleaned for 10 years, and it is amazing how the carpets look now. It made the sculptured look of the berber carpet much more defined. I highly recommend this company and will definitely contact them again for my carpet cleaning.
Description of Work: Moved most furniture, cleaned entire carpeted areas. Placed furniture back in rooms and on appropriate protective pads
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$179
Charles A.
08/2012
5.0
carpet cleaners, floor cleaning, house cleaning
+ 1 more
Arrival was a little late (20 mins) but not a problem. Had trouble finding address due to GPS. Both women were professional, uniformed, pleasant, and began work immediately. I had to leave home for some errands, and did not hesitate in them being trustworthy. Job took about 4 hours,but was well worth it. After the job was completed, the supervisor had me walk through and make sure things were done to my satisfaction........which it was. I would highly recommend this company for your home cleaning. I plan on having them do this on a monthly basis. The cost was very reasonable for a first time cleaning, and the monthly is the same.
Description of Work: Deep cleaned entire 1800 sq. ft. home. Vacuumed carpeted areas in den and bedrooms, ....then HAND cleaned hardwood floors in kitchen,dining room,entrance way, and living room. Completely cleaned both bathroom, and sanitized all areas.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$256
HILARY G.
08/2012
5.0
carpet cleaners
+ -1 more
Called prior to arrival on time. efficient and professional. Accommodated additional request.
Description of Work: Carpet cleaning room
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Monique V.
08/2012
5.0
house cleaning
+ -1 more
Overall, the company as a whole really took the time to address my concerns and at the end of the day cleaned my house just the way I wanted, spotless!!
Description of Work: This cleaning crew was excellent, they came and did a detailed and thorough cleaning. I appreciate the time and effort they took to really make sure I was satisfied before they left.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105
Annabelle W.
07/2012
5.0
carpet cleaners
+ -1 more
Their price was very reasonable and they did an awesome job. My carpets look brand new again and they are actually 5 years old and never professionally cleaned before.
Description of Work: Cleaned carpets throughout my house - full basement, all stairs, bedrooms, hallways and family room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$530
Tamiko P.
06/2012
4.0
house cleaning
+ -1 more
The house wasn't super dirty to begin with but they did most of the items I asked. The only thing that I would say in warning for anyone reading this is to be very specific when you schedule with them on what you want cleaned. A few of the things we needed cleaned weren't done because they did not have the tools required to do so. I was told that I should have let them know in advance. That's fair I guess but it was a move-in clean so I didn't know until that day myself.
Description of Work: They did a move-in clean for us.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$90
Response from Home Cleaning Centers of America
Thank you for the review and the feedback. When setting up service over the phone it is essential to give as much information as possible. For example, we can only go as high as a two-step step ladder and if there are vaulted ceilings we would need to bring out an extension to get those hard to reach places. Also, our standard services only include exterior surfaces (usually customers do not want us opening anything). Therefore, if you are wanting us to clean the inside of cabinets, vanities, closets, and/or appliances we would need to know beforehand. Since these one time cleans are usually set up over the phone, we need to customize the clean at that time. Without the benefit of an in home consultation, the only time to give us all pertinent information is during the initial phone call. All cleans are completely customizable and as always satisfaction is guaranteed on all services.
Silvia A.
06/2012
5.0
house cleaning
+ -1 more
They were very friendly, very nice. I had just done my laundry and my bed needed to be made as my bed sheets had just been washed and they did it for me! They made everything really nice, it was above and beyond my expectations. She's very conscientious and she's very easy to talk to and get along with. They're very thorough.
Description of Work: They cleaned my entire house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Larry W.
06/2012
5.0
floor cleaning, house cleaning, window cleaning
+ 1 more
Kris, is very thorough and friendly. I trust her to be alone in my home. She is the best.
Description of Work: Home cleaning service, dust, cleans everything, floors, glass doors inside and out, counters and bathrooms.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$100
KATHY C.
05/2012
4.0
house cleaning
+ -1 more
I had some concerns with trust issues, but they were resolved. I had suspected that something was stolen, but that wasn't the case. I wasn't comfortable with them in my house, but the thing reappeared so it's not fair of me to not use them. I thought they were a little expensive.
Description of Work: I use them for bi-weekly cleaning.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
$135
Response from Home Cleaning Centers of America
I am happy to hear that your item was found. We are completely insured and bonded and conduct background checks on each employee prior to hiring in order to avoid these types of situations. Additionally, every crew is headed by a supervisor with at least two years experience with our company. Thank you for the feedback.
NEAL C.
05/2012
5.0
house cleaning
+ -1 more
My place was cleaned thoroughly and professionally. The crew did a very meticulous, detailed, job which I appreciate. They clean EVERYTHING. I am extremely happy that I contacted this company. The experience was enjoyable and they did a wonderful job - I have set up recurring cleans for the future.
Description of Work: Professionally cleaned my entire place.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Cassie M.
05/2012
5.0
house cleaning
+ -1 more
Kris from Home Cleaning Center, has cleaned my home for the past 7 years. Not only is she professional, reliable and punctual but, she is personable and friendly. She has become a personal family friend and always goes the extra mile in her customer service!
Description of Work: Cleaning of my home bi-weekly for the past 7 years.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Cathy B.
05/2012
5.0
house cleaning
+ -1 more
They came for a free estimate. They started with a "deep cleaning" that cost ~$300, and now they come every other week.
Description of Work: They have been cleaning my house for about 2 months now. I only use them every other week. I have been pleased so far.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
oana N.
05/2012
1.0
house cleaning
+ -1 more
Not well, the service wasn't completed they would not honor their Angie's List coupon.
Description of Work: I called about getting a discount after seeing them on Angie's List and they told me they would not honor the coupon unless I signed a contract with them for continued service. Seems like a bait and switch to me.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
5.0
Response from Home Cleaning Centers of America
Our coupon is set up for a maximum discount to customers who set up a regular cleaning schedule. We will always work with one time clients to establish an understanding as to how much their initial service will cost. One time clients can also set up for a certain period of time and specify exactly how much they want their cleaning to cost. However, since we offer such a substantial discount on the first cleaning we would be losing money if we honored it for all one time cleanings. For example, we cannot have the girls out for a $90 one time cleaning and give $30 off. We are a business and we have to make a profit to operate. Our girls are paid on a percentage of what they clean, and the discount does not come off the total we pay them. Therefore, we have to be able to make that difference up in the long run. There of course is no long run in one time cleanings. This is why the coupon SPECIFICALLY states a discount for the first, second, and third cleanings (a $50 total discount), not one time clients. This is not the Big Deal, and does not have to be purchased by potential clients. Rather, it is a very generous offer to any and everyone looking to establish a lasting relationship with a reputable cleaning company. I feel this report is unfair. To claim we are trying to bait and switch when it is for a specific time period (3 cleanings) is unjust. Our service is always worth the money, as our Angie's List reviews show, and we have further elevated our value by offering, in my opinion, an excellent coupon. We will continue to offer a quality service at a reasonable rate. Ken Leffel-Owner
Evelyn N.
04/2012
5.0
house cleaning
+ -1 more
They are always prompt and very professional.
Description of Work: I had general housecleaning services done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
william A.
04/2012
5.0
house cleaning, window cleaning
+ 0 more
Very smooth and painless. Price and quality of the work were outstanding! People all very friendly and highly competent!
Description of Work: I needed a company to clean a very dirty home. Years of accumulated cob webs,dust ( not dust bunnies but dust bears )and debris.I called Home Cleaning centers of America and spoke with Mr. Dean Leffel. Dean came out the next day and gave me a full estimate of costs,including cleaning all the windows. The price was very fair considering the size of the home and it's condition. I had two other estimates that were much higher! I asked that the work be started on a Wednesday since i had carpentry/painting work beginning on Thursday. No problem! Dean sent two of his best workers to my home to get it done! Tanya and Elizabeth showed up at about 9:30 a.m. and commenced. I didn't see how they could get all the work done in just one day. Boy was I wrong! They have a system that thy use that works very well. By days end these lady's had cleaned every thing! All the walls and ceilings had been cleaned,greasy walls in the kitchen and the appliances were spotless,all the windows were cleaned and the whole house was transformed. I can't say enough about how hard these two women worked ! Amazing! I plan to have Home Cleaning Centers of America do the final cleaning of my home after all the work has been completed!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$420
Dawn C.
03/2012
3.0
house cleaning
+ -1 more
It was good in the beginning. They were professional. When they first started, they spent a few hours. But as time went on, they spent less and less time cleaning. They didn't do exactly what I asked them to do. They ruined the finish on my expensive piano. They didn't give enough notice as to when they were coming. They cleaned, but the job was not adequate.
Description of Work: They cleaned about half of my house.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
$160
Response from Home Cleaning Centers of America
I apologize you felt the service had declined. We do guarantee every clean and will always come back to correct any issues. There are many ways we can deal with a quality issue, we just have to know you feel there are issues needing addressed. I always recommend and welcome any feedback. Sometimes something as easy as a phone call, me going back over your report with the supervisor, and our head of quality doing an on-site walk through gets everyone back on the same page and solves all the quality problems. This is a feedback based industry, and in order for me to relay your issues to the crew I must be made aware. Once again I am sorry and I will talk to the crew supervisor in regards to your issues, but I am still confident in the quality of our service(as our long standing history with Angie's List has shown). Thank you. Ken Leffel-Owner
Patrick & Alisha M.
03/2012
5.0
house cleaning
+ -1 more
The customer service provided by this company is outstanding. They were prompt to return my request for an estimate. The estimate was reasonable, so we set up an initial deep cleaning and monthly service. The deep cleaning went well, but we did have a few minor things that we felt were not cleaned as well as they should have been. I emailed the company at 10:00 PM and received an email back within 30 minutes offering to have the crew come out as soon as possible to correct these issues free of charge. This is a great example of how highly they value customer service. Although we had a few minor issues with the initial deep cleaning, we felt they did an outstanding job overall and they stood behind their service by coming out for free to remedy our complaints in a very timely manner. We look forward to using them for many months to come.
Description of Work: Home Cleaning Centers of America performed an initial deep cleaning of my entire house and set up monthly visits for the future.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
TOM & DIANE P.
03/2012
5.0
house cleaning
+ -1 more
The service is responsive, thorough, and professional. The staff are open to input and requests for improvement. It is excellent service.
Description of Work: They do a full house cleaning on a bi-weekly basis.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Vera V.
03/2012
5.0
house cleaning
+ -1 more
I have been very happy, consistent, and quality work.
Description of Work: They have done bi-weekly cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Amy P.
03/2012
5.0
house cleaning
+ -1 more
Ken was very professional when he came to give an estimate. Ken then sent Shannon & Keeya for the initial cleaning and then for the subsequent cleaning. Both Shannnon and Keeya are a pleasure to have clean, they do an outstanding job much better than any other cleaning service we've ever had.
Description of Work: Biweekly cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JIM & LINDA K.
02/2012
4.0
house cleaning
+ -1 more
It was not a good experience with them. My complaint was that they were supposed to be here on February 10th, and they called and said they couldn’t make it. They asked me to reschedule on February 14th. They never did show up. They never show up when they say they are going to show up. One time, they said they were going to show up at 2 and I had my family leaving in the noon. I said to leave in the noon once the cleaning was done, but they showed up at 11. Then the next time they said they would be here on 10th around 11'o clock and they didn't show up. It has happened three times. They do an okay job. I won't say they do an outstanding, but they do a fairly good job. I would use them one more time.
Description of Work: We contacted Home Cleaning Centers of America to come out for housecleaning on February 14th.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
1.0
punctuality
1.0
Yes, I recommend this pro
Response from Home Cleaning Centers of America
I do apologize for our punctuality and responsiveness. Since we have been cleaning your home on an ever other week basis since 9/23/11, I do understand that there have been scheduling issues. It is hard to guarantee a set time unless it is the first house of the day. When the girls are out in the field, issues do arise causing inaccuracies in arrival time. I will be sure to put a note in your report to call you whenever the crew is running behind. Once again I am sorry, and I will do my best to correct this issue in the future so that we can continue to provide you with a quality service.
BRENT W.
02/2012
5.0
floor cleaning, house cleaning
+ 0 more
We have been very happy with the service, from start to finish. Ken came to our house, took note of size, layout, and materials to be cleaned (e.g. stainless steel, marble, hardwood), noted our special requests (focus on clean floors), and gave us a price. They fit us in to the schedule on the day and time of day we requested. Ken & Dean in the office were always very pleasant to work with, calling the evening before our service with their best estimate of when the ladies would arrive. (The B for punctuality reflects the fact that estimating when the ladies would arrive is a difficult business; occasionally they were as much as an hour early or late because of changes earlier in their schedule like other homeowners cancelling that day's service without prior notice.) The ladies were great, working quickly and efficiently, responding to our special requests, leaving the house looking and smelling clean. We're suspending the service now that we're back on our feet, but we will absolutely call them for occasional cleanings in the future.
Description of Work: HCCA cleaned our house weekly for a couple of months after our baby was born and then biweekly for 6 more months.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$100
Justin K.
11/2011
5.0
house cleaning
+ -1 more
I called Ken the owner on a Tuesday, he was able to meet me the following day at my place, and we did a walk thru going over what all would be included in the service, and how much it would cost. Again, very thorough and professional. We scheduled the initial cleaning to be done the following week, which it was. Had no issues with the company whatsoever and was extremely satisfied with their service.
Description of Work: Full home cleaning. Home Cleaning Center of America were a very professional & very reasonably priced company to work with. I was very please with how my home looked after their initial cleaning. So much so that I have arranged for them to continue cleaning my place on a bi-weekly basis.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning,
Floor Cleaning and Waxing,
Carpet Cleaning,
Ceramic Tile,
Hardwood Flooring Sales and Installation,
Blind Cleaning,
Window Cleaning,
Flooring Sales and Installation,
Upholstery Cleaning,
Oriental Rug Cleaning,
Pressure Washing,
Water & Smoke Damage
FAQ
Home Cleaning Centers of America is currently rated 4.7 overall out of 5.
Home Cleaning Centers of America accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Home Cleaning Centers of America offers free project estimates.
Yes, Home Cleaning Centers of America offers eco-friendly accreditations.
No, Home Cleaning Centers of America does not offer a senior discount.
No, Home Cleaning Centers of America does not offer emergency services.
No, Home Cleaning Centers of America does not offer warranties.