Here To There Movers

Moved our belongings from one house to another in the next town. Took two trips to move it and did not break anything. Even brought back a railing that had been left on the truck by accident the next week. Both homes were two stories and difficult stairs to carry items. no items were broken.

The movers arrived on time and collected all the items from my house without any problems. It was a good start. At my fiancé's apartment though it was a different story. They damaged the main entry doorway trying to remove the couch and broke one of the feet off as a result. They also broke a foot on the dresser. Then, at the new apartment, they could not even get the couch up the staircase. I will admit that it is quite narrow and difficult to navigate with a large item, but it can be done. They attempted the couch move once and then said they wouldn't try again unless I agreed to not hold them accountable for any damage. I refused so they left the couch on the sidewalk. My friends and I ended up moving it, successfully, after the movers left. The final issue was the payment. They tried to charge me for an extra 45 minutes. Instead of the bill being $400, which was the correct amount, they charged my card $460 without telling me. Then after seeing the mistake, they informed me I'd have to call the office on Monday and ask for the refund. Long story short, it took me almost three weeks to get my refund and only after multiple calls to the main office were ignored. Overall, it was a terrible experience and I would not use Here to There Movers ever again.

Everything done well within time approximated satisfied.

They arrived on time, were very professional, took care with the furniture, loaded it on the truck and followed me to the Storage Facility. Unloaded the truck and stacked the boxes/furniture as instructed.

All in all it wasn't bad - they 3 guys that were there I would give an A. The company policies I would rate about a C. If your policy means they will not take lamps, ect, then that should be made clear up front.

It was a great experience. I overslept, so I was pretty groggy when they arrived to get started. They were very professional and understanding and patient while I tried to get myself together. They were very careful and respectful of our things. Nothing was damaged or lost during the move and it was finished quickly and efficiently.

The movers arrived on time, actually early, and were friendly and easy to work with. They worked slow and steady and did not take breaks. They estimated 4 hours and it took 4.5 hours from beginning to end. They wrapped all furniture pieces and boxes of dishes, that were not packed tight, they wrapped in the truck. Everything arrived at the auction house in good shape.

He was friendly and really compassionate about my dog and had an exceptional empathy with my feelings and anxieties about shipping my dog. His professionalism and love of pets radiates clearly in his ability and handling of my large dog. He picked him up promptly and was careful to let me know his progress as he transported my dog cross country. He had a layover and called to let me know how my dog was and told me of his progress. I would definately HIGHLY RECOMMEND this company to anyone else sending a pet anywhere.

ignored/did not return my three calls to get approval have the dryer repaired. I had to get the dryer repaired because I did wash not knowing the dryer was broke until I used it. I HAD NO CHOICE BUT TO CALL SOMEONE TO REPAIR THE DRYER BEING THAT I HAD A WET LOAD OF LAUNDRY AND HERE TO THERE MOVERS DID NOT RETURN MY THREE CALLS TO GET APPROVAL TO FIX THE DRYER! I have sent two emails to a company representative to try to get this matter resolved but true to their lousy customer service, he has not replied to my emails. Here To There Movers was not careful with any of our items (they broke additional items that are not worth our time to pursue) and did not want to move items into the basement or upstairs. They constantly begged for tips and in general were very unprofessional. Their basic MO when addressing mover caused damage is: 1) Do not return phone calls when you call to request an item repair 2) Finally have some one contact you by email to say that because you repaired an item without their approval, they doubt they can cover it 3) When you reply to the email saying that Here To There Movers did not respond to your three phone calls about broken item and you had no choice but to get the item fixed yourself, they ignore you. They won't return emails or phone calls in hopes that you will go away. We have moved 8 times, including a few times across the country. Here To There Movers is by far the worst movers we have ever dealt with and they only moved us 20 minutes up the road! If you value your possessions, DO NOT USE Here To There Movers!

Wonderful!!! They sent four guys to do the move with a special truck and dolley just for hot tubs. They arrived on time, knew what they were doing, and had the whole job completed in 1.5 hours. We were extremely pleased. They told me it was a minimum of $250, $115/hour for 4 guys, and $80 for the special truck. We were very impressed they were able to move a hot tub that quickly, for that distance, for the minimum charge.

The actual moving employees worked very hard. They did make a few mistakes which led to damaged furniture and areas in our home. They did not take precautions to protect the property until the brand new leather chair got damaged. They destroyed a brand new book case which the owner later told me was junk. They also did not pack the truck as efficient as it could have been,and this was a direct quote from one of the employees, leading to extra trips and time on the move. My real issue is with the unprofessional owner Josh and his unprofessional quality assurance manager mike. The office scheduling staff were also unorganized and not helpful. Upon damaging our property I was condescended by Mike. He argued with me as to why I didn't call him during the move if things were not going well. He was so rude that I specifically requested he not be sent to my home to assess the damages. They sent the owner. The first scheduled time I called an hour after he was supposed to show up to be told he would not make it. We rescheduled. He was 45 minutes late the second time. When I attempted to give feedback on mike he only offered excuses that since mike has to deal with angry customers all day that sometimes he can't control his temper. One might need to ask why they deal with angry customers all day? Even after requesting mike to not be sent to my home they did anyway. They took our damaged items on a Saturday, and promised to return them the following Friday. This did not happen, and the owner no longer would take my calls. They scheduled to return my items on Saturday am and I got a call 30 minutes before they were supposed to show up saying they had booked me for Saturday and Monday and weren't sure when they were supposed to come. They did finally show up on Saturday. They half way finished the repairs, the owner pretty much threw the check at me, he did not keep his word that he looked me in the eye and shook my hand regarding the repair plan, and basically called me names on my own property telling me that all the issues were my fault. I would not hire this company to move a house full of pillows. I later found major damage on a brand new loves eat and our washing machine that the workers could not have overlooked. I knew that it wouldn't be worth my air to try to get any damages on those items. They are shady, and terrible business people. Instead of making a very botched job right, and accepting feedback they chose to scream at, berate, and blame their customer for their gross incompetence. Buyer beware. I am happy for you to share my address with the company, as I am keeping my word to josh the owner that I would be providing a review of this dreadful experience!

They were going to move my wife and I from Dublin to Powell. They quoted us that it would take approximately 6 hrs to complete. They arrived 20 minutes late. They did call to say they were going to be late though. They said they had to get gas in the truck. This should have been my first clue that there was a problem. Once they arrived they took a look around the house and started working. About 45 minutes later they told me they were taking a 10 min break. They took these breaks once an hour and to be honest didn't do much in between. At one point they asked me for tape because they ran out. They didn't even bring enough moving blankets to wrap all of our furniture. After being at our house for 5 hours they informed me that all of our belongings were not going to fit in one truck load (they assured me that morning that it wouldn't be any problem to fit it on the truck when they arrived). They dented walls, broke furniture and dented our walkout garage door loading things into the truck. I had to call some friends to move everything that they weren't able to fit in their truck. On their way to our new home they drove out of their way to a gas station to use the restroom and take a break. Upon arriving at our new house they backed into my mailbox with the truck and couldn't even back it into the driveway. Once we had the truck situated on the street we FINALLY started to unload things. I'd say that I personally unloaded more items than the three movers combined. One of them spent most of his time folding the moving blankets while we unloaded the truck. Once the truck was unloaded they were on their way. I was happy to see them go to say the least!

Several pieces of furniture were damaged and the walls and floors were scratched and dented in multiple places at the old and new residences. We were very disappointed that the movers were not more careful. It was a very bad experience and we will never hire them again. I was very sorry I had recommended them to my parents. We were only compensated for about 1/3 the value of the damages. Some items came up missing and partially recovered from one of the workers homes by the manager and returned to us. His explanation was that they were Goodwill items that the worker claimed he had been given permission to take.

The movers were later than expected because they either ran out of gas or had some problems with their fuel system. I had one piece of furniture, a little over 100 lbs, moved up the stairs. They warned me it was a little heavy for them when they were driving over and I asked if they needed a third guy-- they said no. They were not able to get it up the stairs without our help. When they finished moving it up the stairs one guy said, "huh, maybe we should have used the stair dolly instead of trying the regular dolly." I was shocked that professional movers would not know how to use their equipment properly and problem-solve. In the process of getting the piece up the stairs, they punctured two small holes in my dry wall. In addition to this, they knocked over some of the other items they delivered and never even bothered to inspect it to see if they had done any damage. They were walking incredibly slow while carrying light (less than 10lb) items-- I felt they were taking their time to make the trip last longer, given their hourly rate. I had to file a claim to fix the drywall. They were supposed to be there yesterday at 2, but never showed up. When I called they said they rescheduled and forgot to inform me. Today they were supposed to come at 2 but were unable to come and did not inform me. We have rescheduled for Monday and I will be incredibly upset if they do this to me again! However, I do appreciate that they are fixing the damage instead of just offering a discounted rate and expecting me to do it on my own. At first I hoped I just had a fluke experience with bad workers. However, I spoke with my boss and apparently Here to There Movers broke her headboard and it took her 2 months and many, many, phone calls to reclaim her headboard after they got it fixed. They promised to deliver it to her, but eventually she had to go pick it up herself after she tired of waiting. I do not recommend these movers unless you have a lot of time and patience to spare. They're affordable, but you get what you pay for! And using another company for less hours at a higher price may be more affordable.

They were quick and careful. They were efficient and they did what was asked of them.

They were great! I called Here to There from the antique store, at the store employees' recommendation. Josh was very friendly on the phone and sent a team of two men right over, which was much faster than I expected. They picked the table up from the store and set it up in my house--no small feat, considering the table was wider than my bungalow's tiny doors. From the time I called to the time the table was ready to use was no more than an hour and a half. The movers were friendly, they took good care of the piece, and the price was fair. I'd call them again

They head guy was wonderful, but one of the workers ending up walking off the job. But they did make it right and provided us with an extra day. Because of how they remedied the situation we would use them in the future.

I have a lot of antiques and I felt like they did a great job. They really cared about my possessions. They worked with me on my schedule and helped me there too.

Two men were early for pick up at the storage unit. I've moved a few times, and I have not seen two movers so organized and fast as they were. They were considerate and personable. I had used either groupons or living social deals; so, I did not pay the amount above. I would use them again!

Here To There Movers Here To There Movers, did a great job ! They were really fast and really friendly. Their price was really reasonable.

Here To There Movers Here To There Movers, was a good movers, very professional, worked their behinds off !! Did a good job !

It lasted 3 days when it was supposed to take only 2. They completely broke 3 televisions due to negligent moving. I want to emphasize that all of these worked to a T before they got there hands on them. Also, our bedroom furniture was messed up after the move, and this was the only thing they fixed after breaking. There were numerous other things broken such as frames, mirrors, and tables. The assistant manager came out to our house to access the damage and agreed that these things were all ruined in the move, but since then they are not returning any phone calls. Initially, he told my wife to "go ahead and try to take us to court, others have tried and not been successful. You didn't read the fine print that we were not responsible." Now we're out thousands of dollars in tv's alone. If you are planning on using this company, proceed with caution. I would not recommend. Not once have I ever complained on a website or anything about a company, that is how bad they were. This is not the A-rated company named Here to There Moves. I assume they are using that company's name to ride their coattails. They are a separate company.

Used twice within a year's time, requesting the same team the second time. Set-up done by phone. This was a short (half-hour drive) move each time. Very timely, worked efficiently and considerately. Had coupons available. Would definitely use again.

Workers were generally careful, although we found several scratches and 'dings' later as we were slightly rearranging items.

We had a very good experience with them. Everything went smoothly and was done in a timely fashion. I've dealt with other companies in the past that didn't do the quality of the work that these guys did. They were very courteous, didn't damage any of our heavy furniture, and they were able to run alot of our stuff that we didn't want through an auction, which saved us alot of hassle. If we ever had another need to move, we'd call them. I'm happy with their services and I would highly recommend this company to others.