Heffernan's Home Services is a locally owned and operated Indianapolis business. We at Heffernan's are experts when it comes to window cleaning, gutter cleaning, pressure washing, and Christmas light installations. We take pride in our prompt and professional services and have over ten years of experience! The employees at Heffernan’s Home Services are proud to work in and around Central Indiana, so let us make your home or business sparkle. Call our excellent customer service team to see for yourself why our cleaning service is so amazing.
They did a good job. We had to cancel the first appointment due to weather. The work crew was a little late to the second appointment, but that wasn't a problem. Contact was primarily through voice mail and texting. That might be off-putting to older customers, but I didn't mind it.
Description of Work: Gutter cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Response from Heffernan's Home Services
Thanks for the review! Unfortunately when we are on roofs and driving it is simply safer and easier to keep track of responses via text.
Anne B.
10/2017
4.0
window cleaning
+ -1 more
Work was done when promised. Workers were courteous. Only problem was they forgot to replace one screen after the windows were clean. I called them and they came back the next day to re-install the screen. Would hire again.
Description of Work: Window cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Response from Heffernan's Home Services
Sorry about the screen and thanks for the review! We will call you in the spring to schedule you again if you want. Thanks! Chris
Carol H.
10/2017
5.0
window cleaning
+ -1 more
I bought the special and they called me within the hour to set up the appointment on a Saturday! They arrived on Wednesday right on time and in one hour all my windows were clean and bright. I have a one story home with 2 doors, 2 doubles and 2 triples, with 3 individual windows. It was great to have them come and get it done.
Description of Work: Washed all windows inside and out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Response from Heffernan's Home Services
We try to be as quick to get you in as possible! Glad you are pleased. Thanks! Chris
James L.
10/2017
5.0
window cleaning
+ -1 more
Very well workers arrived on time and were very professional
Description of Work: Washed all exterior and interior windows in our home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Heffernan's Home Services
Thanks for the review! We look forward to cleaning them in the spring. Chris
Maryann D.
09/2017
5.0
window cleaning
+ -1 more
We want them back to do our gutters.
Description of Work: Windows--Angieslist special deal which was slightly more because we had more windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Response from Heffernan's Home Services
We would love to!
BRIAN M.
09/2017
5.0
gutter cleaning, roof cleaning
+ 0 more
They were quick and thorough. I was so happy I tipped the guys. Blew off roof and then cleaned gutters. They even blew off patio and around doors where debris landed. I could have never done it on my own and two guys did it in les than an hour. Came out same day I called. I will always use them. Friendly service.
Description of Work: Came after storm on short notice to clean before debris cluttered drain pipes on short notice.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Heffernan's Home Services
Thanks for the review! We will be sure to call you once the leaves fall!
Julie C.
09/2017
5.0
window cleaning
+ -1 more
We were totally pleased with the work performed. Will hire them again!
Description of Work: Window interior/exterior washing and screen cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Response from Heffernan's Home Services
Thanks!
NANCY P.
09/2017
4.0
window cleaning
+ -1 more
Fairly well considering this was a 2 story home with walk out basement.
Description of Work: Washing of window inside and out.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Karen J.
09/2017
5.0
window cleaning
+ -1 more
I was extremely pleased with both the service and with the two gentlemen who provided it. They were thorough and worked very fast and they were able to accommodate my schedule. I definitely will recommend them and plan to use them again in the future. Great job!
Description of Work: They cleaned all windows inside and out. I took advantage of their special $99 offer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
WILLIAM & JOAN S.
09/2017
5.0
window cleaning
+ -1 more
Two young men did an excellent job in very short time.
Description of Work: Washed dall house windows inside and out. Also cleaned screens.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
Response from Heffernan's Home Services
Thanks for the review! We will be sure to call you in the spring to clean them again! Chris
Kimberly B.
08/2017
5.0
gutter cleaning
+ -1 more
They were very thorough and quick. I received responses to my scheduling query within an hour.
Description of Work: Gutter cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Heffernan's Home Services
Thanks for the review! We will be sure to call you as soon as the leaves fall in October. Chris
Daniel and Vicki W.
08/2017
5.0
window cleaning
+ -1 more
Had to reschedule because of emergency. They were very respectful of the situation.
Description of Work: Clean high windows
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Heffernan's Home Services
We understand that things come up. Glad to of done business! Chris
PAULA B.
08/2017
5.0
window cleaning
+ -1 more
Responsive, fast and left me with sparkling windows!!!
Description of Work: Outside windows washed on our two story house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Heffernan's Home Services
Thanks! Chris
Daniel C.
08/2017
5.0
gutter cleaning, roof cleaning
+ 0 more
They were quick to schedule and did a great job.
Description of Work: Gutter cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Heffernan's Home Services
Thanks! Chris
Diane R.
08/2017
2.0
window cleaning
+ -1 more
I spoke to the owner, Chris, first over the phone. We went over what I needed to have done, agreed to a price, let him know my husband would be there the day of the appointment. Most importantly, I let Chris know that my house will be cleaned the day before they come, so I requested that they either take off their shoes when they arrive or cover them. Chris let me know that they will take off their shoes. On the day of the appointment, my husband asked the person that came out to remove his shoes, to which he said that his shoes were clean and would not take them off. He ended up leaving marks all over the house and you can see where he went back and forth. He also did not put any towels or drop cloths down on the floors. I had never had my windows clean without the person doing that. He also did not wipe down the window sills. He immediately began griping about the price that Chris and I agreed to. If you agree to a price and agree to have your employees take their shoes off, you should tell the employees that its important to the customer. I even called before the appointment to confirm that. I never had anyone clean my windows without putting a towel or drop cloth down. I would not use them again.
Description of Work: They washed my windows.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0
Response from Heffernan's Home Services
I am so sorry for the troubles. I will contact crew leader immediately and get you the bottom of this. Not sure what the problems were but I have never had employees not take their shoes off. They know better and you have a right to be mad. Chris
Judith L M.
08/2017
5.0
window cleaning
+ -1 more
Excellent They were flexible with my time needs. They brought a crew of 2 people who worked diligently & quickly. It was wonderful; I've never seen windows that clean!
Description of Work: Interior / Exterior window cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Heffernan's Home Services
Thanks for the review! Chris
L D.
08/2017
5.0
window cleaning
+ -1 more
Great! Polite & efficient. Our windows sparkled!
Description of Work: Window washing
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Response from Heffernan's Home Services
Thanks so much for the review! Chris
RITA B.
08/2017
5.0
gutter cleaning
+ -1 more
Everything went very well. Email the day I bought the deal, and they were out to clean gutters within a couple of days. They cleaned out the gutters on our two story home and cleared the roof of lots of sticks. They took 5 large bags of debris. Very please with this offer and provider.
Description of Work: Bought an Angie's List Deal to clean out gutters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$143
Response from Heffernan's Home Services
Glad your pleased! Chris
Jim B.
08/2017
4.0
window cleaning
+ -1 more
The company was easy to work with and the technician was very professional and did a great job. However, they should tell customers up front that there is a significant extra charge for windows with storm windows. My $99 job that I purchased through Angie's list turned out to be $300. I went back and checked and there is no mention of this stipulation. In hindsight it makes sense but would have been nice to be told before purchasing the deal.
Description of Work: Window cleaning
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$300
Response from Heffernan's Home Services
In the deal fine print at the bottom it says there is additional charges for storm and true divided windows. Sorry for the confusion. Chris
KAY W K.
08/2017
4.0
window cleaning
+ -1 more
The cleaners arrived at the outside of the time range. Shortly after arrival, they realized they did not have the correct washing solution. They were gone from 3:57-4:21 to get the solution. A second floor screen was not properly secured. It fell out. Fortunately, the man who cleans my gutters put it in place for me.
Description of Work: Window washing.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
punctuality
3.0
$149
Linda G.
08/2017
5.0
window cleaning
+ -1 more
Great job! Very thorough. Friendly, professional. Would definitely hire again.
Description of Work: Cleaned windows and screens
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Response from Heffernan's Home Services
Thanks for the review! We look forward to doing business in the future. Chris
Frank F.
07/2017
5.0
window cleaning
+ -1 more
very well -- prompt service, friendly, good advice from them - would happily hire them again!!!!
Description of Work: Window washing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Heffernan's Home Services
Thanks for the review! Chris
MARSHA G.
07/2017
5.0
gutter cleaning
+ -1 more
On June 12, 2017, I contacted the company to ask a few questions then I purchased a deal. The date and time was set. On June 15th they came out, did their job and called me when they were finished. We have had heavy rain since but my gutters have not overflowed which makes me a happier person. I did not meet him in person, only text messages, emails and phone calls but it all worked out just fine for me.
Description of Work: They unclogged two downspouts and cleaned gutters on a two story house.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$143
Response from Heffernan's Home Services
Thanks for the review! We look forward to cleaning your gutters again in the fall. Chris
DORIN W.
07/2017
5.0
window cleaning
+ -1 more
Quick and painless with quality results.
Description of Work: window and screen cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Heffernan's Home Services
Reviews mean the world to us and our very well appreciated. We're glad you're satisfied and look forward to cleaning your windows again in the future! Chris
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
Holiday Decorating
FAQ
Heffernan's Home Services is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 6:00 PM
Heffernan's Home Services accepts the following forms of payment: Check
Yes, Heffernan's Home Services offers free project estimates.
No, Heffernan's Home Services does not offer eco-friendly accreditations.
No, Heffernan's Home Services does not offer a senior discount.
Yes, Heffernan's Home Services offers emergency services.
No, Heffernan's Home Services does not offer warranties.
Heffernan's Home Services offers the following services: Window Washing, Gutter Cleaning, Housecleaning, Power Washing, Bug Spray, Glass Cleaning