Heartwood Enterprises Inc

Doors, Windows, Finished Carpentry and Woodworking,

About us

Since our founding over 22 years ago each member of Heartwood Enterprises Inc Management and Staff has been dedicated to providing our customers with the best in home improvements. Our goal is total customer satisfaction in every project and product we provide. Staff with 35+ years experience in the industry. specialize in doors, windows, sunrooms, awnings & shade products & general construction & remodeling. Additional DBA - Betterliving Sunrooms.

Business highlights

36 years of trusted experience

Services we offer

Since our founding over 22 years ago each member of Heartwood Enterprises Inc Management and Staff has been dedicated to providing our customers with the best in home improvements. Our goal is total customer satisfaction in every project and product we provide. Staff with 35+ years experience in the industry. specialize in doors, windows, sunrooms, awnings & shade products & general construction & remodeling. Additional DBA - Betterliving Sunrooms.Windows. Doors. Siding. Roofing. Sunrooms. Patio

Services we don't offer

Plastering. Painting. Wallpapering. Electrical. Plumbing. Masonry. Roofing.

Amenities

Free Estimates
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7292 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
8%
3
2%
2
3%
1
6%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.7
punctuality
4.8

Filter reviews by category

Showing 201-225 of 292 reviews

JEAN O.
10/2002
5.0
doors
  + -1 more
DESPITE SOME CONFUSION ABOUT THE CORRECT DAY OF SERVICE, THEY MADE SURE THAT THE WORK WAS DONE TO MEET MY NEEDS. THEY WERE VERY ACCOMMODATING AND COURTEOUS.
Description of Work: INSTALL SECURITY DOOR.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$522

MARY L.
09/2002
5.0
doors
  + -1 more
HEARTWOOD DID GREAT WORK AT A GREAT PRICE. THEY WERE FAST, PROFESSSIONAL AND WENT WELL BEYOND THE AVERAGE. A+++
Description of Work: REPAIRED/REPLACED DOOR JAM. REPAIRED DOOR HARDWARE ON ANOTHER DOOR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

RUTH D G.
08/2002
5.0
doors
  + -1 more
THIS IS A VERY PROFESSIONAL COMPANY AND HAD MY BEST INTERESTS AT HEART. THE SALESMAN AND OFFICE PERSONNEL WERE WONDERFUL AND THE TECHNICIAN, WHO INSTALLED THE DOORS, WAS EXCELLENT. I WOULD HIRE THEM AGAIN WITHOUT HESITATION.
Description of Work: FRENCH STYLE STORM DOORS FOR FRONT ENTRANCE OF HOME

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CHARMAINE H.
07/2002
5.0
doors
  + -1 more
THEY CALL TO FOLLOW UP AND KEPT US COMPLETELY INFORMED THE WHOLE WAY THROUGH. THEY PERFORMED THE JOB WITH EXCELLENT QUALITY OF WORK!
Description of Work: DOOR REPLACEMENT

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$707

KAREN B.
07/2002
1.0
replacement windows
  + -1 more
THEY DID NOT PLACE THE ORDER I SUBMITTED WHICH RESULTED IN AN EXTENDED DELAY IN GETTING MY WINDOWS. ADDITIONALLY, THE WHOLE PROCESS TOOK MUCH LONGER THAN ORIGINALLY STATED. ULTIMATELY, THEY MIS-MEASURED ONE WINDOW AND WERE UNABLE TO COMPLETE THE JOB PRIOR TO WINTER. IN THE SPRING, THEY RAISED THE PRICES AND DID NOT HONOR THEIR ORIGINAL ESTIMATE (FROM THE PREVIOUS AUGUST). VERY UNPROFESSIONAL OVERALL.
Description of Work: REPLACEMENT WINDOWS INSTALLED

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
1.0

$2,500

HELEN D.
04/2002
5.0
doors
  + -1 more
REPLACED IT WITH NO HASSLE. WE WERE VERY PLEASED WITH THE QUICK SERVICE. THEIR RESPONSIVENESS IS WONDERFUL. VERY NOMINAL SERVICE CHARGE.
Description of Work: A CRACK DEVELOPED ON OUR DOOR AND THEY CAME OUT RIGHT AWAY AND INFORMED US THAT THE DOOR NEEDED TO BE REPLACED

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DIANE & TED S.
03/2002
1.0
doors
  + -1 more
I SPOKE WITH CAROL AND ASKED FOR A QUOTE ON SOME INTERIOR DOORS THAT WE WANTED TO PUT GLASS PANELS INTO. SHE TOOK MY INFORMATION AND PROMISED TO BE BACK WITH ME THE NEXT DAY. SHE DID CALL THE NEXT DAY AND ASKED FOR ADDITIONAL INFORMATION WHICH I PROVIDED. I FINALLY GOT THE REQUESTED QUOTE 4 DAYS LATER.
Description of Work: CALLED FOR ESTMATE

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


WILLIAM M.
02/2002
5.0
doors
  + -1 more
THEY ORIGINALLY MADE A MISTAKE BUT DID COME BACK QUICKLY TO FIX
Description of Work: DOORS INSTALLED/2 OF THEM/CUSTOM WINDOIWS

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Rich M.
02/2002
5.0
replacement windows
  + -1 more
THEY DID A GREAT JOB. THEY EVEN GAVE ME AN EXTRA SET OF TRACKS THAT THEY HAD ALONG WITH SOME END CAPS FOR FREE.
Description of Work: THEY REPLACED/REPAIRED THE TRACKS ON TWO OF MY WINDOWS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Rich M.
01/2002
5.0
replacement windows
  + -1 more
THE PEOPLE AT HEARTWOOD WERE A PLEASURE TO WORK WITH. THE SHOWED UP RIGHT ON TIME AND PERFORMED THE WORK IN A TIMELY MANNER. I WILL BE USING THEM AGAIN FOR ADDITIONAL WINDOW WORK.
Description of Work: I HAD FIVE NEW WINDOWS INSTALLED TO REPLACE ONES WITH SHOT THERMAL SEALS ALONG WITH NEW TRACKS FOR ANOTHER FIVE WINDOWS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

JANE W.
11/2001
5.0
doors
  + -1 more
I CALLED MANY PLACES WITH NO RETURN CALLS. THEY VERY POLITE AND CAME OUT RIGHT AWAY. I REALLY APPRECIATE THEM TAKING A SMALL JOB.
Description of Work: PUT IN STORM DOOR

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PEG R.
10/2001
5.0
doors
  + -1 more
TOLD MEMBER SHE DIDNT NEED DOOR REPLACED! GATHERED ALL THE INFO FROM THE DOOR FOR THE MEMBER AND INSTRUCTED HER ON HOW TO FIND THE COMPANYS NUMBER ON THE WEB SO THEY CAN REPLACE IT! HE WAS VERY NICE AND HONEST!
Description of Work: WANTED THE SCREEN DOOR REPLACED

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JERRY R.
10/2001
5.0
doors
  + -1 more
VERY GOOD COMPANY, THEY ARE VERY CUSTOMER FOCUSED.
Description of Work: ADD STEEL INSIDE DOORS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

DAVID R.
09/2001
1.0
decks
  + -1 more
THEY MADE A MISTAKE AND QUOTED ON REPAIRING PART OF THE PORCH THAT WAS NOT DAMAGED. THEY DID THE REPAIR. NO ONE QUESTIONED WHY THEY WERE REPAIRING UNDAMAGED WOOD. THEY WOULD NOT ACKNOWLEDGE THEIR MISTAKE AND WOULD NOT MAKE IT RIGHT WITHOUT CHARGING ME ADDITIONAL MONEY.
Description of Work: WE HAD CARPENTER BEE DAMAGE WE NEEDED REPAIRED.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
2.0

$650

MARY ANNE R.
08/2001
2.0
woodworking
  + -1 more
VERY DISAPPOINTED IN THE QUALITY OF WORK PERFORMED, WAS OVERPRICED CONSIDERING THE QUALITY OF WORK. DID NOT START THE JOB ON THE DAY PROMISED. DID NOT RETURN PHONE CALLS. HUSBAND SAID THAT HE COULD HAVE DONE A BETTER JOB.
Description of Work: REPLACED WOOD ROT ON TWO HALF-MOON WINDOWS.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
3.0
responsiveness
1.0
punctuality
2.0

$480

Kim S.
07/2001
5.0
doors
  + -1 more
FRONT DOOR HAS COPPER, CURT WAS FABULIOUS
Description of Work: HANGING OF DOORS

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

ANNIS D.
06/2001
5.0
doors
  + -1 more
VERY IMPRESSED WITH WORKER! HE EXPLAINED WHAT WOULD NEED TO BE DONE, AND SHOWED MEMBER THE WORK ONCE IT WAS FINISHED. VERY POLITE & PROFESSIONAL
Description of Work: FIXED STORM DOOR THAT WAS DAMAGED FROM WIND

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

BELINDA S.
05/2001
5.0
doors
  + -1 more
I WAS PARTICULARLY IMPRESSED WITH THE PROFESSIONALISM OF THE SALES PERSONNEL.
Description of Work: THEY REMOVED AN OLD DOOR & INSTALLED A NEW STORM DOOR AND A STEEL DOOR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$900

BRIAN & JENNIFER P.
05/2001
5.0
doors
  + -1 more
VERY HAPPY, THEY DID GREAT FOLLOW UP
Description of Work: DOOR INSTALL & SALE

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

BRIGITTE D.
04/2001
3.0
doors
  + -1 more
THEY WERE NICE PEOPLE BUT NOT VERY ORGANIZED. THE DOOR INSTALLERS GOT IN A HURRY AND DID A SLOPPY JOB. I WOULD USE THIS COMPANY AGAIN ONLY IF THEY GAVE ME LOWER PRICING AND I SUPERVISED THEM MORE CAREFULLY.
Description of Work: THEY REPLACED THE FRONT STOOP AND THE STONE SIDING. THEY INSTALLED A NEW FRONT DOOR, STORM DOOR AND OUTDOOR LAMPS.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$13,000

SUSIE D.
04/2001
1.0
decks
  + -1 more
THE WOOD WAS NOT PROPERLY PREPARED FOR PAINTING. IT HAD INFESTATION OF CARPENTER ANTS. THE WOOD HAS SPLIT. HEARTWOOD IS AVOIDING ME.
Description of Work: HAD WOOD PILLARS DONE

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0


PHYLLIS G.
04/2001
5.0
doors
  + -1 more
THROUGH HIS COUNSELING, WE DIDNT HAVE TO MAKE ANY CHANGES. HE TOLD US WHAT SMALL MODIFICATIONS WERE NEEDED AND HOW TO DO THEM.
Description of Work: ASSESED LOUVERED DOORS - VENTILIZATION ISSUE

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LINDA K.
03/2001
2.0
decks
  + -1 more
CALLED TWICE, LEFT MESSAGES ABOUT THE KIND OF WORK I WANTED QUOTED. AFTER MORE THAN 3 WEEKS THEY FINALLY CALLED BACK ONLY TO TELL ME THEY WERE JUST TOO BUSY FOLLOWING UP ON SALES LEADS.
Description of Work: CALLED TO GET A QUOTE ON REBUILDING A SCREENED-IN PORCH

Rating CategoryRating out of 5
responsiveness
2.0
punctuality
2.0


WALTER W.
01/2001
5.0
doors
  + -1 more
THEY KEPT IN GOOD CONTACT, ARRIVED ON TIME, BRAD TAYLOR DID A VERY GOOD JOB, WILL HAVE THEM OUT AGAIN.
Description of Work: REPAIRED PATIO DOOR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

WINIFRED M S.
09/2000
5.0
doors
  + -1 more
VERY POLITE, AND PROFESSIONAL, VERY GOOD ABOUT WORKING HARD AND OPTIMISTIC.
Description of Work: REPLACED ROLLER ON SLIDING DOOR. FIXED A SCREEN.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Contact information

3317 W 96th St, Indianapolis, IN 46268

http://www.indydoors.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Doors,
Windows,
Finished Carpentry and Woodworking,
Decks and Porches,
Glass and Mirrors,
Sunrooms and Patio Enclosures,
General Remodeling,
Gutters,
Screen repair,
Roofing,
Unfinished Carpentry,
Basement Remodeling

FAQ

Heartwood Enterprises Inc is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

Saturday: Closed

Heartwood Enterprises Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Heartwood Enterprises Inc offers free project estimates.
No, Heartwood Enterprises Inc does not offer eco-friendly accreditations.
No, Heartwood Enterprises Inc does not offer a senior discount.
No, Heartwood Enterprises Inc does not offer emergency services.
No, Heartwood Enterprises Inc does not offer warranties.
Heartwood Enterprises Inc offers the following services: Since our founding over 22 years ago each member of Heartwood Enterprises Inc Management and Staff has been dedicated to providing our customers with the best in home improvements. Our goal is total customer satisfaction in every project and product we provide. Staff with 35+ years experience in the industry. specialize in doors, windows, sunrooms, awnings & shade products & general construction & remodeling. Additional DBA - Betterliving Sunrooms.Windows. Doors. Siding. Roofing. Sunrooms. Patio
Plastering. Painting. Wallpapering. Electrical. Plumbing. Masonry. Roofing.

Contact information

3317 W 96th St, Indianapolis, IN 46268

http://www.indydoors.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed