Since our founding over 22 years ago each member of Heartwood Enterprises Inc Management and Staff has been dedicated to providing our customers with the best in home improvements. Our goal is total customer satisfaction in every project and product we provide. Staff with 35+ years experience in the industry. specialize in doors, windows, sunrooms, awnings & shade products & general construction & remodeling. Additional DBA - Betterliving Sunrooms.
Business highlights
36 years of trusted experience
Services we offer
Since our founding over 22 years ago each member of Heartwood Enterprises Inc Management and Staff has been dedicated to providing our customers with the best in home improvements. Our goal is total customer satisfaction in every project and product we provide. Staff with 35+ years experience in the industry. specialize in doors, windows, sunrooms, awnings & shade products & general construction & remodeling. Additional DBA - Betterliving Sunrooms.Windows. Doors. Siding. Roofing. Sunrooms. Patio
They held on to my $200 for a year. And, I still don't have any grids. I was the one who always had to initiate communication. Where are the grids? Where are we in the process? I was willing to be patient as long as they were working on it. So now, after a year, I have to start over. I think that maybe it was more trouble for them then what it was worth.
Description of Work: In June of 2005 I had them measure for grids. They tried to deliver them twice. Both times they were cut incorrect.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
ELIZABETH B.
02/2006
5.0
doors
+ -1 more
Heartwood responded to my inquiry phone call right away. A representative came to my home to measure the door and show me what they could offer. We made the order and within a few weeks the door was installed. At our request, Heartwood did not install the deadbolt that came with the door. Everyone we dealt with at Heartwood was friendly, helpful and professional. We would call them again.
Description of Work: Heartwood installed a new storm door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Karla S.
02/2006
5.0
doors
+ -1 more
We are very pleased with Heartwood's sales reps. & installers. We have used them twice for major door issues & wouldn't hesitate to use them again.
Description of Work: Home was built in 2000 and our builder(Zaring) went bankrupt. We had been trying to find someplace where we could buy a storm door to fit our front door. We learned Zaring used NON standard size front doors leaving us with a problem of needing a custom made storm door. Heartwood Enterprises had put a French door system in for us in the back of our house 3 yrs. ago.(another Zaring problem!) Heartwood had done a good job so we called them. They had to build a frame(which we will paint) for the storm door, but they were able to order a custom door & install it nicely!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$710.71
Ken K.
01/2006
5.0
doors
+ -1 more
Excellent product. Installer did great work. There was a lead time of 6 weeks or so on the doors but Heartwood was up front about it and did a little better than promised.
Description of Work: Installed front and back storm doors.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,320
12/2005
5.0
replacement windows
+ -1 more
HE IS HONEST, PUNCTUAL, AND DOES AN EXCELLENT JOB! AND GIVES GREAT REFERRALS! ADRIAN MCCORD IS THE VET, AND HAS DONE WORK FOR US FOR THE PAST 20 YEARS!
Description of Work: Knocked down some walls, and installed windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
SUSAN B.
12/2005
4.0
doors
+ -1 more
Received estimate in a timely fashion, but had difficulty obtaining a response when we called to schedule the installation. On the day of installation, it was cold outside, so installers took measurements and returned doors to their warehouse for cutting. The doors were cut incorrectly with gaps at the top and sides. We registered a concern, Heartwood then sent another specialist in an attempt to rectify the mis-cut. At the moment, it appears the correction may have worked, but will not know for sure until warm weather.
Description of Work: Measured and installed exterior doors to storage shed.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
5.0
Yes, I recommend this pro
$275
CURTIS M.
12/2005
5.0
doors
+ -1 more
They came the same day I called to request the service, and called me in advance so I could get from work back home. Kurt was right on time, and the work was completed in short order.
Description of Work: Repaired wooden door frame following break-in at my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Tony L.
11/2005
5.0
woodworking
+ -1 more
ALL IN ALL AN EXCELLENT COMPANY TO WORK WITH. I HAD PREVIOUSLY USED THEM SEVERAL YEARS AGO TO INSTALL NEW WINDOWS SO I CALLED THEM THINKING THAT THERE WAS A PROBLEM WITH THE INSTALLATION OF ONE OF THE WINDOWS. ADRIAN, THE OWNER CAME OUT TO INSPECT THE PROBLEM AND AFTER A THOROUGH INSPECTION FOUND WHERE THE PROBLEM WAS (NOT THE WINDOW). I ASKED FOR HIS ESTIMATE TO REPAIR THE PROBLEM AND HAD IT WITHIN A DAY. WORK WAS SCHEDULED A WEEK LATER AND EVERYTHING WENT LIKE CLOCKWORK. THEY EVEN CALLED AFTER A COUPLE OF HEAVY RAINS TO INSURE THAT THE PROBLEM HAD BEEN FIXED AND THERE WERE NO LEAK ISSUES.
Description of Work: FOUND THE SOURCE OF A LEAK THAT WAS ALLOWING WATER TO SEEP INTO OUR HOME AROUND A WINDOW. TURNS OUT IT WASN'T THE WINDOW BUT RATHER SOME ROTTEN WOOD WHERE A PORCH ROOF MET THE SIDING THAT WASN'T ORIGINALLY FLASHED CORRECTLY. THE AREA WAS NOT VIEWABLE AND THEREFORE ROTTEN AWAY UNSEEN UNTIL IT WAS TOO LATE TO PREVENT THE DAMAGE. ADRIAN FOUND THE SOURCE OF THE PROBLEM AND HIS CREW REMOVED AND REPLACED ALL OF THE ROTTED WOOD. IN ADDITION THEY REFLASHED THE AREA AND RESHINGLED THE AREA OF THE PORCH. HAD THEM ALSO REPLACE SOME OTHER ROTTED WOOD SIDING TO PREVENT FUTURE PROBLEMS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
ELIZABETH A.
11/2005
4.0
replacement windows
+ -1 more
THEY WERE ALSO THE HIGHEST OF THE THREE ESTIMATES WE GOT FOR THIS JOB.
Description of Work: THE REPRESENTATIVE WAS VERY COURTEOUS AND KNOWLEDGEABLE. HOWEVER, THE COMPANY ONLY HAD ONE BRAND/STYLE OF VINYL WINDOWS AND DID NOT BRING A SAMPLE.
Rating Category
Rating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
ROBIN F.
10/2005
5.0
doors
+ -1 more
WE HAVE HAD DIFFICULTIES WITH OUR FRONT DOOR STICKING IN HOT WEATHER, & THE DOORKNOB & LOCK NOT WORKING FOR YEARS. THE INTERIOR DOOR KNOB ACTUALLY CAME OFF COMPLETELY. FINALLY, WE CALLED HEARTWOOD & THEIR TECHNICIAN KNEW EXACTLY WHAT TO DO. HE HAS COLLECTED SEVERAL LOCKS JUST LIKE OURS, WHICH YOU CAN NO LONGER BUY, SO HE WAS ABLE TO REPAIR THE DOOR. WISH WE HAD DONE THIS YEARS AGO. GREAT THAT THE DOOR COULD BE FIXED INSTEAD OF REPLACED. HE ALSO QUICKLY FIXED TWO BEDROOM DOORS THAT WERE NOT CLOSING PROPERLY. I HIGHLY RECOMMEND THE COMPANY FOR DOOR REPAIR.
Description of Work: REPAIRED OLD, ORIGINAL FRONT DOOR & TWO BEDROOM DOORS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
ARLENE & BRIAN J.
10/2005
1.0
doors
+ -1 more
MAN WAS NOT APOLOGETIC FOR BEING LATE, AND HE DIDN'T ACT LIKE HE CARED OR NOT WHEN, OR IF, HE WORKED ON MY DOORS. SO MUCH FOR CUSTOMER SERVICE! I AM FURIOUS REGARDING THIS INCIDENCE. WHAT A WASTE OF MY TIME!
Description of Work: WHO NEEDS LOUSY SERVICE. I DON'T! I HAD AN APPOINTMENT FOR SOMEONE TO COME TO OUR HOUSE TO WORK ON 3 TO 5 DOORS BEFORE THE WEATHER GOT COLD. I WAS TOLD THERE WAS A SERVICE MAN THAT LIVED IN MY AREA, AND THAT HE WOULD MEET ME AT MY HOUSE FIRST THING IN THE MORNING. COME 8:45, NO ONE SHOWED UP. CALLED THE OFFICE. WAS TOLD THEY MEET AT THE OFFICE FIRST THEN LEAVE FOR APPOINTMENTS AT 8:30. 9:30, STILL NO ONE (SHOULD HAVE TAKEN 1/2 HOUR DRIVE). CALLED OFFICE. SAID THE PERSON WAS LOOKING FOR THE HOUSE. 9:55, WAS ABOUT TO CALL TO CANCEL WHEN THE SERVICEMAN ARRIVED. ASK HIM WHAT WAS GOING ON, AND HE SAID HE HAD TROUBLE FINDING THE HOUSE (EVER HEAR OF A PHONE)? TOLD HIM THAT I WAS READY TO CALL TO CANCEL THE APPOINTMENT, AND WE NEEDED TO GET TO WORK. SERVICEMAN SAID, IF I WANTED TO CANCEL IT DIDN'T MAKE MUCH DIFFERENCE TO HIM. WITH THAT, I TOLD HIM TO LEAVE, AND THAT I DIDN'T EXPECT A BILL FOR NON-SERVICE.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
KATE H.
10/2005
5.0
replacement windows
+ -1 more
KURT WAS GREAT AS ALWAYS...WE HAVE USED HEARTWOOD FOR MANY JOBS RELATED TO EXTERIOR WOODWORK AND DOOR REPAIRS...ALWAYS PROMPT, FRIENDLY AND EFFICIENT. WOULD HIRE THEM EVERY TIME WITHOUT A DOUBT.
Description of Work: REPLACED ROTTEN WOOD AROUND 5 WINDOWS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$195
Lynne K.
09/2005
5.0
replacement windows
+ -1 more
I WAS VERY PLEASED WITH THIS COMPANY. I WAS AFRAID THEY WOULD RECOMMEND NEW WINDOWS, BUT INSTEAD WAS PLEASANTLY SURPRISED THAT MY WINDOWS COULD ALL BE REPAIRED. I WOULD DEFINITELY RECOMMEND THEM TO ANYONE WHO NEEDS WINDOW REPAIR.
Description of Work: FIRST CAME OUT ON A SERVICE CALL TO INSPECT WINDOWS. THE SERVICE CALL WAS $75.00. I HAVE 13 WINDOWS AND THE SERVICEMAN INSPECTED ALL OF THEM AS I REQUESTED. HE FOUND EIGHT THAT NEEDED REPAIR - NEW BALANCES. HE TOOK ONE OF THE FAULTY BALANCES WITH HIM AND ORDERED 8 SETS OF NEW BALANCES - TWO FOR EACH WINDOW. ABOUT TWO WEEKS LATER, HE CAME BACK AND INSTALLED THE BALANCES. BALANCE COST WAS $138.45 AND LABOR WAS $40.00.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$253.45
MARILYN S.
09/2005
5.0
contractors, doors
+ 0 more
WORK WAS WELL DONE AS USUAL. THE INSTALLER ON THE STORM DOOR DID HAVE TO MAKE A RETURN TRIP TO MAKE AN ADJUSTMENT, BUT IT WAS DONE PROMPTLY AND CORRECTLY.
Description of Work: INSTALLED NEW STORM DOORS, NEW GARAGE ENTRY DOOR, WOOD REPLACEMENT AROUND DOORS, AND SOME EXTERIOR WOOD REPAIR.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,450
Debra K.
07/2005
3.0
doors
+ -1 more
HE TOLD ME THAT I WOULD BE RESPONSIBLE FOR THE DOOR IF IT CAME TO MY HOUSE DAMAGED. WHEN I CALLED FOR MORE INFO ON THIS, I WAS TOLD THAT WE WOULDN'T BE RESPONSIBLE. THEN I GOT A CALL BACK SAYING THAT THE INFO. WAS INCORRECT, AND THAT I WOULD BE RESPONSIBLE FOR THE DOOR ONCE IT'S MADE. I WAS VERY UNHAPPY WITH THIS INFORMATION.
Description of Work: CALLED FOR AN ESTIMATE FOR ENTRY DOOR INSTALL.
Rating Category
Rating out of 5
AMY P.
06/2005
5.0
doors
+ -1 more
SINCE WE MOVED INTO OUR HOUSE, THE BACK DOOR HAS LEAKED WHEN IT RAINS. WE ASKED HEARTWOOD TO DETERMINE IF THE PROBLEM COULD BE FIXED WITHOUT REPLACING THE ENTIRE DOOR. THE REPRESENTATIVE HAD A ROUGH DAY THAT DAY AND WAS QUITE LATE, BUT HE DID COME, AND HE DID COMPLETE THE JOB IN A TIMELY FASHION. MY ONLY COMPLAINT IS THAT THE COMPANY DID NOT CALL US TO LET US KNOW THAT THEIR REPRESENTATIVE WAS RUNNING SO LATE--WE HAD TO CALL THEM TO INQUIRE (THAT'S WHY B FOR RESPONSIVENESS). THE NEXT TIME IT RAINS, WE WILL SEE IF THIS REPAIR DID THE JOB. IF NOT, WE WILL PROBABLY REPLACE THE ENTIRE UNIT.
Description of Work: INSPECTED LEAKING DOOR, AND REPLACED ALL WEATHERSTRIPPING.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$65
REBECCA E.
06/2005
5.0
doors
+ -1 more
WHAT AN AMAZING DIFFERENCE IN THE APPEARANCE OF OUR HOUSE. OUR NEW DOOR AND SIDELIGHTS ARE JUST BEAUTIFUL. OUR PORCH DOOR IS EXACTLY WHAT I WAS HOPING FOR. DEALING WITH THIS COMPANY WAS A REAL PLEASURE. BOTH THE SALESMAN WHO CAME OUT TO SHOW ME AVAILABLE DOORS AND TO MEASURE, AND THE INSTALLER, WERE THOROUGHLY PROFESSIONAL AND HELPFUL. COMPARISON SHOPPING PROVED THIS COMPANY TO BE WELL WORTH THE SLIGHTLY HIGHER PRICE.
Description of Work: OUR FRONT DOOR, SIDELIGHTS, AND THRESHOLD WERE REPLACED. OUR OLD WOODEN SCREEN DOOR WAS REPLACED WITH A METAL SCREEN DOOR.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
WILLIAM C.
05/2005
5.0
replacement windows
+ -1 more
HAVE USED BEFORE. CAN REPAIR WINDOWS INSTEAD OF REPLACING. ALWAYS COMES ON TIME. VERY FAIR PRICE.
Description of Work: REPAIR OF A LARGE PICTURE WINDOW. ROTTED WOOD AT THE BASE OF THE WINDOW REMOVED AND REPLACED.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
JEREMY B.
05/2005
5.0
doors
+ -1 more
PRICEY BUT WORTH IT. VERY RESPONSIVE.
Description of Work: FULL REPLACEMENT OF DOOR, STORM DOOR, SIDE LIGHTS, WOOD AND LOCKS.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,400
ROBERT M S.
04/2005
3.0
custom cabinets
+ -1 more
INITIAL RESPONSE WAS VERY GOOD, CAME AND LOOKED AT THE JOB THE SAME DAY I CALLED, $4,000.00! RECEIVED QUOTE ON HALF OF THE JOB IN A WEEK! BUT, EVEN AFTER A SECOND CALL, I STILL HAVE NOT RECEIVED THE BALANCE OF THE PRICING! IT'S BEEN OVER THREE WEEKS.
Description of Work: NEW CABINET ADDITION AND DECK ADDITION.
Rating Category
Rating out of 5
value
3.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0
Yes, I recommend this pro
DEANA D.
04/2005
5.0
replacement windows, doors
+ 0 more
HEARTWOOD HAS DONE MULTIPLE JOBS FOR US WITHIN THE LAST TWO YEARS. THEY ARE COURTEOUS, PROMPT, AND REASONABLY PRICED. VERY PATIENT AND CAREFUL WITH THEIR WORK. THEY HAVE RETURNED TO MAKE ADJUSTMENTS TO THE DOORS WITHIN 48 HOURS OF MY CALL.
Description of Work: REPLACED FRONT DOOR, PATIO SLIDING GLASS DOOR, AND WINDOW.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
CHRISTINE G.
04/2005
1.0
replacement windows
+ -1 more
THE LADY I SPOKE WITH WAS RUDE, NON RESPONSIVE AND WAS NOT VERY NICE DURING THE ENTIRE CONVERSATION.
Description of Work: CALLED ABOUT REPLACING STORM WINDOWS.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
PETER K.
04/2005
5.0
doors
+ -1 more
THE LADY WHO ANSWERED THE PHONE WAS VERY HELPFUL. SHE LISTENED TO WHAT WE NEEDED AND SAID SHE WOULD TRY AND CALL ONE OF THE GUYS AND SEE IF THEY COULD STOP BY. SHE RETURNED MY CALL LETTING ME KNOW THAT SOMEONE WOULD BE HERE BEFORE WE LEFT FOR THE DAY. TWO WORKERS CAME BY AND WERE VERY POLITE. EXPLAINED WHY IT HAD WORKED ITSELF LOOSE AND HOW THEY HAD REPAIRED IT. RECEIVED THE BILL TODAY AND IT IS VERY REASONABLE.
Description of Work: WE HAD A CLOSER THAT HAD COME LOOSE ON ONE OF OUR MAIN DOORS. IT WAS CREATING A SAFETY ISSUE SO WE HAD TO STOP USING THE DOOR. I CALLED HEARTWOOD AND THEY CAME THAT DAY AND REPAIRED THE CLOSER.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Rich M.
03/2005
5.0
woodworking
+ -1 more
THE PERSON SHOWED UP EXACTLY ON TIME AND WAS VERY PLEASANT TO WORK WITH. THEY DID A VERY PROFESSIONAL JOB AND I WOULD DEFINITELY HAVE THEM BACK AGAIN.
Description of Work: A STEP BROKE ON MY STAIRS. THEY REPLACED THAT STAIR, CHECKED THE OTHER STAIRS, INSTALLED BRACES ON THE TOP STEP (WHICH WAS SAGGING), APPLIED NEW TREAD AND RETACKED THE CARPET.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$215
DELLA P.
03/2005
5.0
doors
+ -1 more
KURT WAS AN EXCEPTIONALLY PROFESSIONAL AND KNOWLEDGEABLE GENTLEMAN. I WAS GIVEN AN APPOINTMENT TIME THAT WAS CONVENIENT FOR ME (REQUESTED A LATE AFTERNOON). EVEN THOUGH IT WAS AFTER 5PM WHEN KURT FINISHED THE JOB, HE TOOK THE TIME TO ANSWER MY QUESTIONS AND ADVISED ME OF THE OTHER SERVICES HIS COMPANY OFFERS.
Description of Work: ADJUSTED METAL FRENCH DOOR THAT WAS NOT SQUARE TO DOOR OPENING. REPLACED WEATHERSTRIPPING ON BOTTOM OF DOOR AND AROUND THE DOOR OPENING. APPLIED SEALANT TO WEATHERSTRIP ON DOOR AND ADJUSTED/SEALED GAPS ON/AROUND THRESHOLD.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Doors,
Windows,
Finished Carpentry and Woodworking,
Decks and Porches,
Glass and Mirrors,
Sunrooms and Patio Enclosures,
General Remodeling,
Gutters,
Screen repair,
Roofing,
Unfinished Carpentry,
Basement Remodeling
FAQ
Heartwood Enterprises Inc is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Saturday: Closed
Heartwood Enterprises Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Heartwood Enterprises Inc does not offer eco-friendly accreditations.
No, Heartwood Enterprises Inc does not offer a senior discount.
No, Heartwood Enterprises Inc does not offer emergency services.
No, Heartwood Enterprises Inc does not offer warranties.
Heartwood Enterprises Inc offers the following services: Since our founding over 22 years ago each member of Heartwood Enterprises Inc Management and Staff has been dedicated to providing our customers with the best in home improvements. Our goal is total customer satisfaction in every project and product we provide. Staff with 35+ years experience in the industry. specialize in doors, windows, sunrooms, awnings & shade products & general construction & remodeling. Additional DBA - Betterliving Sunrooms.Windows. Doors. Siding. Roofing. Sunrooms. Patio