Heartwood Enterprises Inc

Doors, Windows, Finished Carpentry and Woodworking,

About us

Since our founding over 22 years ago each member of Heartwood Enterprises Inc Management and Staff has been dedicated to providing our customers with the best in home improvements. Our goal is total customer satisfaction in every project and product we provide. Staff with 35+ years experience in the industry. specialize in doors, windows, sunrooms, awnings & shade products & general construction & remodeling. Additional DBA - Betterliving Sunrooms.

Business highlights

36 years of trusted experience

Services we offer

Since our founding over 22 years ago each member of Heartwood Enterprises Inc Management and Staff has been dedicated to providing our customers with the best in home improvements. Our goal is total customer satisfaction in every project and product we provide. Staff with 35+ years experience in the industry. specialize in doors, windows, sunrooms, awnings & shade products & general construction & remodeling. Additional DBA - Betterliving Sunrooms.Windows. Doors. Siding. Roofing. Sunrooms. Patio

Services we don't offer

Plastering. Painting. Wallpapering. Electrical. Plumbing. Masonry. Roofing.

Amenities

Free Estimates
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7292 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
8%
3
2%
2
3%
1
6%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.7
punctuality
4.8

Filter reviews by category

Showing 126-150 of 292 reviews

SARAH M.
04/2007
5.0
doors
  + -1 more
Repairman called to confirm his arrival time and was very friendly upon arrival. He was able to repair both pocket doors, neither of which I thought could be fixed. He was very careful to show me what parts of the door frame had to be removed to allow him access to the pocket doors, and tried hard to limit any damage or mess to the surrounding trim. He left both rooms cleaner than when he started.
Description of Work: Repaired two pocket doors and one set of sliding closet doors.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Susan B.
04/2007
5.0
gutter repair, replacement windows
  + 0 more
Excellent. The window has stopped leaking. I have had other people try to fix the window and this is the first time it was repaired correctly!!
Description of Work: They did repairs to stop a window from leaking. They added three levels of extra flashing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

NANCY W.
02/2007
4.0
doors
  + -1 more
Requested an estimate by phone from several firms. Within a week I had the written estimate from Heartwood. I went with another firm based on price.
Description of Work: Provide and install (14) window guards and (four) security doors white in color.

Rating CategoryRating out of 5
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$4,982

NANCY W.
02/2007
4.0
replacement windows
  + -1 more
Requested estimate of several firms. Heartwood provided timely, professional estimate, but I went with another firm based on pricing.
Description of Work: Provide/install (12) double hung windows and (one) two-lite sliding window. White vinyl; clear insulated glass; half screens; and aluminum wrap on exterior wood window trim.

Rating CategoryRating out of 5
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$5,667

JILL P.
01/2007
5.0
doors
  + -1 more
The experience was excellent. The representative who answered the phone was quite knowledgeable and sent a repairman to the house within two days. The repairman arrived as scheduled and replaced both the door handle and the locking mechanism. The door now works better than it did before both the handle and the locking mechanism were replaced.
Description of Work: Replaced a handle that had broken off of our sliding glass patio door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$92

bill C.
01/2007
5.0
doors
  + -1 more
They have been very responsive, helpful, friendly, and explained everything to me. They even came out to fix a small problem without any complaints. They are first class.
Description of Work: They put in 3 really good quality steel doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

JOHN B M.
11/2006
5.0
doors
  + -1 more
It took about a month for the stained glass panel to be made. Once it arrived, the install was done immediately. Kurt and associate are skilled craftsmen and they did an excellent job.
Description of Work: Kurt and his associate removed my entry door and took it to my garage. I had pre-ordered a beautiful stain glass insert for this door. Kurt carefully cut the steel from the front and back of the door. They then inserted the glass panel and framed it in place.My door was then re-hung with the new stained glass in place. Kurt returned, later, and installed pre-ordered door hardware.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$640

KAREN J.
11/2006
5.0
doors
  + -1 more
I called the company and was able to book an appointment within a week. The serviceman was punctual, very friendly and performed the work in a timely manner at reasonable cost.
Description of Work: Repair damaged interior solid wood door and frame.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

SUSIE U.
11/2006
5.0
doors
  + -1 more
The new door was ordered and arrived in approximately three weeks. Installers showed up on time, were friendly, neat and did a good job. They even helped with an adjustment to a storm door that wasn't quite (not installed by them).
Description of Work: Remove old garage entry door and replace with new.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

ERIN M.
10/2006
5.0
doors
  + -1 more
They arrived on time and completed a difficult job in a timely fashion and cleaned up after themselves! We are very pleased with the quality of the product. It is a huge improvement to our home!
Description of Work: They did installation of a new entry door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

KATHY G.
10/2006
5.0
doors
  + -1 more
Door had to be special ordered to fit. Original quote was to include prehung door, but when sales rep (Bob) visited my home, he determined that it would be more cost effective to replace door only (this also minimized the time it would take to receive the door), which was a hinge plus to me. Installers showed up right on time, installed the cat flap and hung the new door. Great job, very professional, and the cats love it! OK, so they don't love it as much as they enjoyed the convenience of me leaving the door open for them, but I definitely love it!
Description of Work: Replace interior laundry room/garage door with new door to include pet door ("cat flap").

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

TESS W.
09/2006
5.0
replacement windows
  + -1 more
I love this company. I have had several different jobs done by them in the past; doors, wood trim and now a window repair. Kurt has a rare quality - an ability to solve problems creatively, rather than just replace. They are hard workers and smart.
Description of Work: They repaired a window.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

ROBERT & ARLENE H.
09/2006
5.0
doors
  + -1 more
The gentleman was a very nice person. He came in, did his job, and was very kind! Very thorough, competent.
Description of Work: They repaired a sliding door that was sticking.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

GARY & DAWN V.
08/2006
5.0
doors
  + -1 more
Showed up as agreed. Fixed storm door and it works wonderfully. Saved us the $350.00 it would have cost to replace.
Description of Work: Repaired front storm door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

DANIELLE G.
08/2006
5.0
doors
  + -1 more
My husband and I were very pleased with the work completed. They returned calls immediately, arrived on time, and completed work better than expected. The work was completed in less than an hour and we are very pleased with the results. After completion of the work, the gentleman offered future services if necessary and we will certainly use Heartwood Enterprises.
Description of Work: We requested and estimate and work on doors in our home that had failed to latch due to the house ''settling''. There were also a couple of doors that had gradually weakened at the hinges and one closet door that had gotten off track. The company came out twice. The first time to provide the estimate and recommendations. The second time to complete the work. Repairs were completed on 6 different doors at a very reasonable cost of $75.00. The work was completed in less than an hour and we are pleased with the results.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

DIANE G.
07/2006
5.0
doors
  + -1 more
We were very pleased with the door. It has a nice quality. The installer was neat, courteous and prompt. We would recommend this company.
Description of Work: We purchased a storm door with a pet door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$790

PHILIP & CAROLE E.
07/2006
5.0
replacement windows
  + -1 more
Larry came back when we had questions about the retractable screens. Very professional. They were 1/2 as much as the other 3 estimates. Very clean.
Description of Work: Knocked out windows, added windows, made a closet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

JOHN & JOANN N.
06/2006
5.0
doors
  + -1 more
I have hired them in the past and would hire them again. They were timely and finished the work in a timely manner. The work looks lovely and is perfect. It is a really good fit and they did an excellent job.
Description of Work: They replaced an oversized stationary panel that is a part of an oversized sliding three panel patio door. They also replaced the sliding screen door to this oversized three panel door. Because these were oversized it required a precise measurement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$760

MARLA P.
06/2006
5.0
contractors
  + -1 more
They were very patient and knowledgeable. They explained everything to me, and told me that the work I thought needed to be done did not require attention. But, they showed me one of my other windows did require attention.
Description of Work: They replaced a rotted board on the bottom of the window.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

DELLA P.
06/2006
5.0
woodworking
  + -1 more
The customer service rep for this company is absolutely the most professional and pleasant person I have spoken with in a long time. Kurt (service tech) was as professional as always. Still experiencing water leaking during heavy rain, but unsure where it is coming from, as I have since had laminate flooring installed and unable to determine source of entry. I am certain that it is not coming from the newly replaced threshold.
Description of Work: Water leaking under French style patio door when raining heavily. Kurt came right out to determine what needed to be done. He had to order a new threshold (existing threshold had rotted). Kurt performed a temporary fix until the threshold could be installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Johny L.
05/2006
5.0
doors
  + -1 more
Great customer service. However we chose another company since they gave us a better price on the same door.
Description of Work: Obtained a quote for a front door.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

wade R.
04/2006
4.0
replacement windows
  + -1 more
Their prices were in line with one of the other estimates. He called back after a week after I had already made another deal.
Description of Work: They came out for an estimate.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro

Lisa W.
03/2006
5.0
doors
  + -1 more
It fits nice and tight and installed a beautiful panel before you get to the storm door. Gave it pewter lock and a handle. Just did an outstanding job!! Price was reasonable.
Description of Work: Installed new beautiful front steel door with glass in it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KAREN & JAMES T S.
03/2006
4.0
lighting, doors
  + 0 more
AGAIN, I THINK THEIR PRICE AND QUALITY WERE REASONABLE. WHEN HE GOT HERE DID AN EXCELLENT JOB. HE CAME A LITTLE BIT LATER THAN I THOUGHT. HE SAID HE WOULD BE HERE IN THE MORNING, BUT HE WAS CLOSER TO NOON. WHEN HE GOT HERE HE DID AN EXCELLENT JOB. HE WAS VERY GOOD AT WHAT HE DID.
Description of Work: THEY REPLACED OUR FRONT DOOR, AND THEY ADDED A STORM DOOR AND ADDED TWO LIGHTS.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$2,000

VITO V M.
03/2006
5.0
woodworking
  + -1 more
1. TOUGH NEGOTIATORS. 2. COULD NOT COME TO A "MEETING OF THE MINDS" ON FINAL DRAFT OF CONTRACT.
Description of Work: 1. PROVIDED QUOTES, MADE SEVERAL VISITS TO MY HOME. 2. VERY PROFESSIONAL. 3. I MADE SEVERAL VISITS TO THEIR PLACE OF BUSINESS.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

3317 W 96th St, Indianapolis, IN 46268

http://www.indydoors.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Doors,
Windows,
Finished Carpentry and Woodworking,
Decks and Porches,
Glass and Mirrors,
Sunrooms and Patio Enclosures,
General Remodeling,
Gutters,
Screen repair,
Roofing,
Unfinished Carpentry,
Basement Remodeling

FAQ

Heartwood Enterprises Inc is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

Saturday: Closed

Heartwood Enterprises Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Heartwood Enterprises Inc offers free project estimates.
No, Heartwood Enterprises Inc does not offer eco-friendly accreditations.
No, Heartwood Enterprises Inc does not offer a senior discount.
No, Heartwood Enterprises Inc does not offer emergency services.
No, Heartwood Enterprises Inc does not offer warranties.
Heartwood Enterprises Inc offers the following services: Since our founding over 22 years ago each member of Heartwood Enterprises Inc Management and Staff has been dedicated to providing our customers with the best in home improvements. Our goal is total customer satisfaction in every project and product we provide. Staff with 35+ years experience in the industry. specialize in doors, windows, sunrooms, awnings & shade products & general construction & remodeling. Additional DBA - Betterliving Sunrooms.Windows. Doors. Siding. Roofing. Sunrooms. Patio
Plastering. Painting. Wallpapering. Electrical. Plumbing. Masonry. Roofing.

Contact information

3317 W 96th St, Indianapolis, IN 46268

http://www.indydoors.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed