I am a sole proprietor (no employees) and hold an Independent Broker license from the Indiana Real Estate Commission. My real estate "practice" is limited to agency-level representation of buyers of single-family homes including condos throughout Central Indiana. Since I do not represent sellers, the use of my services cannot result in the conflict of interest that can occur with "traditional" agents.
Business highlights
30 years of trusted experience
Services we offer
PURCHASING SERVICES FOR SINGLE-FAMILY RESIDENCES AND CONDOS.
Description of Work: He's the agent that did the deal with the house.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Richard G.
11/2012
1.0
real estate agents
+ -1 more
A slight concern hit us at the very beginning, when we walked in the door of the open house. The seller's agent greeted us with the words, "Well! Guy here tells me that you've driven up here all the way from Atlanta!" If I were a buyer's agent, trying very hard to get the best price for my client, I would not tell the seller's agent up front and immediately that the client was so excited about the house he had driven eight hours just to see it. Further events persuaded us that Mr Pahud's actions had the effect of securing the best possible price for the seller, not us. His overall tone in dealing with the seller's agent through multiple emails (on all of which I was a cc: or bcc: addressee) was insulting, bullying and unprofessional. Provoked, the seller and his agent signed and sent us a Mutual Release. Had I signed it, the contract would be null and void, I would get my earnest money back, and everyone would walk away. I emailed the seller and seller's agent, apologizing for Mr Pahud's behavior, and assuring them that I still wanted the house. I also warned Mr Pahud that I found his conduct to be offensive and unprofessional. In the mean time, Mr Pahud set up a number of tests, inspections and assessments. The result of all this was the story that the house was old (built in 1871!); that substantial and expensive repairs had been done; and that still more needed to be done, though not as critical as the already repaired problems. This is a period in a house sale which is tricky: the buyer wants either for the seller to fix the worst repairs or agree to a price reduction; the seller wants to give as little ground as possible. In this case, I felt that having a Mutual Release on the table gave us very little negotiating room: the seller might be expected to say "take the house as is at the original price, or else sign the release." We decided to take the house as it was at the original price, but stalled while I contacted friends in Indianapolis for help in finding a real estate lawyer who could advise us. At this point, the seller's agent sent an email to Mr Pahud asking if he had heard our intentions after reviewing the inspection reports. Mr Pahud took the opportunity to engage in another round of abusive, insulting email, again bcc'ing me. I found this to be more than I could stand. I signed the Mutual Release and sent it to Mr Pahud, the seller's agent and the seller. I dismissed Mr Pahud from any further activity on my behalf. The seller's agent sent an immediate response, regretfully accepting the Mutual Release and graciously offering any service if we still wished to settle in Indianapolis In summary, Mr Pahud is competent at running through all the hoops to buy a house in Indianapolis. Where he displays no ability is in doing anything that lets the buyer feel that he is getting the best possible price. He communicated our eagerness to buy the house to the seller's agent as soon as he was aware of it; then he so provoked the seller's agent and seller to the point that they were probably unwilling to negotiate. In retrospect, pretty much everything he did had the effect of securing the best price for the seller, up until his antics so provoked everyone that they agreed to walk away.
Description of Work: We are moving to Indianapolis and wanted to use a buyer's agent--we've used one in Atlanta and had very positive experiences. We found Mr Pahud and he agreed to represent us. We found a house on-line and discovered that it had an open house on Sunday, Nov 4. We notified Mr Pahud and drove up there that morning. We met him and the seller's agent at the house. We really liked the house and worked through Mr. Pahud to tender an offer. The seller countered, and we accepted. I must stress that Mr Pahud's technical competence was fine. He shepherded us through the steps of making an offer; he lined up inspections, assessments and surveys for us in a very competent fashion.
Rating Category
Rating out of 5
quality
4.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
$900
Response from HBONLY SERVES HOMEBUYERS ONLY
[member name removed] and his wife provide a rare example of a DELAYED case of "buyer's remorse" -- a common response to a decision to buy a(ny) property impulsively........ This interpretation is supported by the fact that within a few days of having abandoned the agreement for the purchase of this home, they had purchased another quite unlike the one referred to in this complaint....... The terms and conditions of the abandoned agreement were eminently fair -- if anything, they were favorable to the [member name removed]......... In fact, the property sold, at virtually the same price, less than a week after the [member name removed] "walked away from it"......... Their decision to uniterally withdraw came as a complete surprise to me and was inconsistent with all preceding events........... Although I did have multiple occasions to question and object to the listing agent's actions, which consisted largely of inaction and unresponsiveness, [member name removed] characterization of those occasions is grossly exaggerated........... In fact, the [member name removed] were enabled to abandon their agreement without any penalty -- and without any legal or reasonable cause -- as a direct result of the astonishing incompetence of that listing agent in responding to a reasonable request with a Mutual Release signed by the seller............ [member name removed] seems quite sincere in his complaint and in his version of events, but is simply mistaken in some respects.................... His reference to "finding a real estate lawyer who could advise us" is a surprise to me, since I was and am not aware of anything about which there was a need for consultation at that late date in the process.............. At the end ofv the day, [member name removed] and I are very unlikely to achieve any common understanding of what led to his/their decision to walk away from what I considered thenn, and consider now, to be an excellent "deal" enabled by a seller who was very strongly motivated........... As for the listing agent who issued the problematic Mutual Release -- he proved to be the most spectacularly incompetent practitioner I have encountered in over 30 years of dealing with real estate licensees; that's saying a lot!!! ........... Although I regret the occasion for this response to [member name removed]complaint**, I take comfort in the fact that the vast majority of my clients are very enthusiastic about and appreciative of my performance as their advocate........** A similar complaint by [member name removed], made to the Consumer Protection Division of the State of Indiana Office of the Attorney General, was found to be without merit ......... Two others (one to the local REALTOR association, one to the National Association of Exclusive Buyer Agents) were promised by [member name removed] but apparently not filed .......... s/ Guy Pahud dba HBOnly Serves Home Buyers Only hbonly.com / guy@hbonly.com
Thomas D.
06/2008
1.0
real estate agents
+ -1 more
Guy was pleasant, but kept saying how he'd rather spend more time in his garden than do this or that. Also, he didn't seem to have any geographic focus, which has to handicap him in terms of detailed neighborhood knowledge. Overall, we just didn't feel there was "goodness of fit" between him & us, so we decided to hire another Realtor. When we told Guy of our decision, he flipped out & sent me a series of rude & insulting emails--making several presumptions about us. The mortgage broker he paired us with also gave us terrible terms compared with those we ultimately got from a different mortgage company. If Guy had just been gracious about things, he wouldn't be getting this scathing--but entirely deserved, fair, truthful, and appropriate--review. If I were you I would stay away from this Realtor. His behavior toward us was a disgrace to his profession.
Description of Work: We spoke a few times with Guy & met him once when we were choosing a Realtor to help us buy our first home. He insisted on buying us lunch (although we told him we hadn't yet definitely decided to have him as our Realtor) & he gave us a ton of paperwork about homes in the area & how to buy them. We communicated a few times after this via email.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0
Response from HBONLY SERVES HOMEBUYERS ONLY
THE REPORTING MEMBER IS A MEDICAL DOCTOR AND AS SUCH CAN BE ASSUMED TO BE INTELLIGENT. HIS LACK OF AWARENESS THAT I WOULD HAVE AN OPPORTUNITY TO RESPOND ACCOUNTS FOR HIS DECISION TO TRASH ME WITH A PACK OF LIES BLENDED WITH SEVERE DISTORTIONS OF THE FACTS. I SPOKE WITH HIM ONCE OR TWICE PRIOR TO OUR LUNCH MEETING. SINCE IT WAS CLEAR AT THAT MEETING THAT WE WERE NOT “CONNECTING”, I LIMITED MY FOLLOW UP TO ONE INNOCUOUS EMAIL, WHICH WAS IGNORED. THE NEXT TIME I SAW OR HEARD HIS NAME WAS SEVERAL WEEKS LATER, WHEN I RECEIVED A COPY OF AN EMAIL TO HIM FROM “MY” LENDER. I SENT HIM AN (NUMBER ONE) EMAIL ASKING “WHAT CAN I DO TO BE OF ASSISTANCE TO YOU?” HIS REPLY, WHICH WAS QUITE FRIENDLY AND CORDIAL, DISCLOSED THAT “I CHOSE TO WORK WITH ANOTHER REALTOR. WE WILL NOTIFY DAWN [MY LENDER] OF THAT DECISION SHORTLY.” THE BIG PROBLEM WITH THAT IS THAT (ALTHOUGH HE ADAMANTLY DENIES IT) HE KNEW VERY WELL (PER DAWN) THAT THE VERY SPECIAL TERMS AND DISCOUNTS SHE OFFERS ARE AVAILABLE ONLY TO CLIENTS REPRESENTED BY ME AND OTHER MEMBERS OF THE NAEBA (NATIONAL ASSOCIATION OF EXCLUSIVE BUYER AGENTS). TO EXACERBATE THAT PROBLEM, HE HAD ASKED DAWN TO “BEND” THE RULES SHE OPERATES UNDER TO ACCOMMODATE HIS DESIRE TO BASE HIS LOAN ON ANTICIPATED INCOME FROM A JOB HE HADN’T STARTED YET (HIS MEDICAL FELLOWSHIP). DAWN EXPRESSED TO ME HER SEVERE DISPLEASURE AT HIS ATTEMPT TO MISREPRESENT HIMSELF AS MY CLIENT IN SEARCH OF SPECIAL TREATMENT. IN SUPPORT OF HER POSITION, I FORWARDED HER EMAILED THOUGHTS TO HIM VERBATIM. HE RESPONDED WITH AN INDIGNANT (HAND IN THE COOKIE JAR) DIATRIBE THAT IS BEST APPRECIATED BY COMPARING IT WITH HIS EARLIER, ALMOST FLOWERY COMMENTS. I RESPONDED TO HIM BY (NUMBER TWO) EMAIL WITH (WHAT I ASSUMED TO BE) THE LAST WORD(S), WHICH WERE, WHILE POLITE, DISTINCTLY CRITICAL AND NOT AT ALL FRIENDLY -- BUT HAD NOTHING WHATSOEVER TO DO WITH HIS DECISION TO WORK WITH ANOTHER AGENT, A CHOICE OF WHICH I HAD BEEN AWARE FOR WEEKS. ”DOCTOR DISS”’S COMMENTS ABOVE PROCEEDED FROM HIS ASSUMPTION THAT HE WOULD HAVE THE LAST WORD – AND FROM A REGRETTABLE LACK OF REGARD FOR TRUTHFULNESS AND ETHICAL BEHAVIOR. IT IS NOTEWORTHY THAT HE DID NOT SEE FIT TO SUBMIT A REPORT OF ANY KIND ON THE SERVICES OF THE AGENT HE DID CHOOSE TO WORK WITH – A PERSON I KNOW TO BE EXTREMELY CAPABLE. S/ GUY PAHUD DBA HBONLY. COMPLETE DOCUMENTATION AVAILABLE ON REQUEST.
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FAQ
HBONLY SERVES HOMEBUYERS ONLY is currently rated 1 overall out of 5.
Sunday: 8:00 AM - 5:00 PM
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
No, HBONLY SERVES HOMEBUYERS ONLY does not offer free project estimates.
No, HBONLY SERVES HOMEBUYERS ONLY does not offer eco-friendly accreditations.
No, HBONLY SERVES HOMEBUYERS ONLY does not offer a senior discount.
No, HBONLY SERVES HOMEBUYERS ONLY does not offer emergency services.
No, HBONLY SERVES HOMEBUYERS ONLY does not offer warranties.
HBONLY SERVES HOMEBUYERS ONLY offers the following services: PURCHASING SERVICES FOR SINGLE-FAMILY RESIDENCES AND CONDOS.