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HAYDEN'S APPLIANCES

Appliance Repair, Appliance Sales and Installation

About us

3 EMPLOYEES. NO SUBS. CHARGES A FLAT RATE. TRAVEL CHARGES MAY APPLY. $49.95 SERVICE FEE AS OF 08/13/08. MAY CONTACT BY EMAIL. NO EXTRA CHARGE FOR AFTER HOURS SERVICE.

Business highlights

18 years of trusted experience

Services we offer

WE BUY SELL AND TRADE & SERVICE ALL MAKES AND MODELS OF WASHERS , DRYERS,FRIDGERATORS AND STOVES.

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.86 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
0%
3
0%
2
0%
1
17%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.8
responsiveness
4.8
punctuality
4.5
Showing 1-6 of 6 reviews

Ren N.
05/2013
1.0
appliance repair
  + -1 more
They did not show up twice.
Description of Work: I made an appointment with this company on May 7th for May 8th and they did not show up. I called to inquire why the appointment was missed and they promised to come to my home the next morning which was May 9th. At noon on May 9th I called to inquire about the 2 missed appointment and they informed me they did not have me on the schedule. I have no idea If they do quality work because I could not get them to show up. Very unorganized and unprofessional.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


BRIAN J.
06/2012
5.0
appliance repair
  + -1 more
My wife was happy the problem was easily fixed, and we understand we'll have to buy a new/used washer in the future.
Description of Work: We have an old washer (at least 40 years old). When the technician came out, he said he would not fix it, given the washer's advanced age. However, he decided to check the electrical system, and diagnosed and fixed a relatively simple problem. Charged us the price of a service call - $50.00. Told us, to keep in mind, that they sell used washers/dryers with a 90 day warranty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Steve P.
05/2012
5.0
appliance repair
  + -1 more
The service technician showed up late for the appointment. However, it took him less than five minutes to determine what the problem was. He said the refrigerator needed a new compressor. He then said that it would take one hour to get the part and then thirty minutes to install it. He quoted the price and asked us if the plan and price was acceptable. We gave the OK and he delivered exactly what he said he would do. We expected to be told we needed a new refrigerator. We were very pleased with the experience.
Description of Work: Replaced the compressor on my refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

KAREN J H.
04/2012
5.0
appliance repair
  + -1 more
Sorry - I forgot to send in report after the repair, but I'm happy to report their service was excellent.....Mr. Hayden has a gentleman working for him who used to work for Maytag and he really knew his business. The repair was made and was quite reasonable, especially considering they had to make two trips to get the repair done since a major part had to be ordered.
Description of Work: Repaired Maytag washer (model bought in 2000). He had to replace a computer panel that had to be ordered - he had delivery within 24 hours and called to set up appt. same day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

KAREN J H.
09/2011
5.0
appliance repair
  + -1 more
Hayden's appliance repair was very quick and responsive to my problem. They knew what the problem was almost immediately and proceeded to fix it. Then it turned out that the "fix" part blew out the circuit board that controlled the whole machine. They showed me where the problem was and told me up front exactly what the cost would be, how long it would take to receive the part and exactly when the repair could be finished. Both Mr. Hayden and his associate were very professional and I felt they did a very good job. Since the "Maytag Repairman" no longer exists, I would definitely call Hayden Appliance Repair for any problems I have with appliances.
Description of Work: My Maytag washer quit extracting water properly so I knew there was a problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$500

LANDON E.
07/2008
5.0
appliance sales
  + -1 more
I was really impressed by Rob and his business. He had pictures of the washer and dryer on the internet, and when I called, he explained that he checks out all of the machines that he sells and completely refurbishes them before selling them. When he arrived with the washer and dryer, I was even more impressed. They were so nice (they look like they've barely been used) and they both work great. Plus, the price was hard to beat. As for Rob, he's an extremely nice, polite, and hardworking guy. As I said, I was really impressed. I'd recommend his business to anyone.
Description of Work: I bought a used Whirlpool washer and dryer from Robert. I found his business online and gave him a call. He delivered and installed them both the next day, and hauled out my old, broken washing machine. He also gave me a free 30 day warranty on both the washer and dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

    Contact information

    1690A Wales Ave, Indianapolis, IN 46218


    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:30 PM
    Tuesday:
    9:00 AM - 5:30 PM
    Wednesday:
    9:00 AM - 5:30 PM
    Thursday:
    9:00 AM - 5:30 PM
    Friday:
    9:00 AM - 5:30 PM
    Saturday:
    9:00 AM - 2:30 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    Appliance Sales and Installation

    FAQ

    HAYDEN'S APPLIANCES is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:30 PM

    Tuesday: 9:00 AM - 5:30 PM

    Wednesday: 9:00 AM - 5:30 PM

    Thursday: 9:00 AM - 5:30 PM

    Friday: 9:00 AM - 5:30 PM

    Saturday: 9:00 AM - 2:30 PM

    HAYDEN'S APPLIANCES accepts the following forms of payment: Check,Discover,MasterCard,Visa
    No, HAYDEN'S APPLIANCES does not offer free project estimates.
    Yes, HAYDEN'S APPLIANCES offers eco-friendly accreditations.
    No, HAYDEN'S APPLIANCES does not offer a senior discount.
    No, HAYDEN'S APPLIANCES does not offer emergency services.
    Yes, HAYDEN'S APPLIANCES offers warranties.
    HAYDEN'S APPLIANCES offers the following services: WE BUY SELL AND TRADE & SERVICE ALL MAKES AND MODELS OF WASHERS , DRYERS,FRIDGERATORS AND STOVES.

    Contact information

    1690A Wales Ave, Indianapolis, IN 46218


    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:30 PM
    Tuesday:
    9:00 AM - 5:30 PM
    Wednesday:
    9:00 AM - 5:30 PM
    Thursday:
    9:00 AM - 5:30 PM
    Friday:
    9:00 AM - 5:30 PM
    Saturday:
    9:00 AM - 2:30 PM