Hakky Shoe Repair &Comfort footwear Castleton

Shoe Repair, Leather & Vinyl Repair, Luggage Repair

About us

2 employees. No subs. Cost is determined by the job. No service charges. Do not contact through email.

Business highlights

29 years of trusted experience

Services we offer

Shoe repair, purses, some luggage repair work, orthopedic shoe work & leather.Comfort shoe sales

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.967 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
1%
3
0%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 26-50 of 67 reviews

Terry B.
01/2018
5.0
shoe repair
  + -1 more
$34.95 and added a free shine
Description of Work: New heels as of 12-17-17.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

EUGENE J.
03/2017
5.0
shoe repair
  + -1 more
Satisfactorily repaired.
Description of Work: Repair strap on sandals

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15

Lynn H.
03/2011
5.0
shoe repair
  + -1 more
I had an excellent experience! I took a pair of shoes I have had for 5 years into the store because the sole on both of the heels needed replaced and where the elastic met the leather on the side of my right shoe needed to be stitched. I took them on a Thursday afternoon. Originally he told me I would have to pick them up Tuesday afternoon after work (Sunday and Monday they are closed). We were going out of town for the weekend so I wouldn't be available to pick them up on Saturday. Seeing the disappointment in my face, he told me he would squeeze me in Friday so I could pick them up Friday afternoon and have them for the weekend!!!! I was super excited! Sure enough, Friday afternoon I received an e-mail notification that my shoes were ready (what a NEAT feature by the way). I ran over to the mall to pick them up and they looked perfect! He even gave me a complimentary shoe shine! My shoes look GREAT! I will always go here for any shoe repair I have in the future. :) A+!!!!
Description of Work: I had the sole of my heels replaced and the side of my right shoe stitched.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

Jeffrey H.
03/2011
5.0
shoe repair
  + -1 more
I found them on Angie's list. They do nice job. It was a good pair shoes after the repair and you will not even know. The employees were very efficient and I was in and out, that's what I liked about them. I dropped the shoes and picked them up a week later and they were available soon. Their price was good and they were on time. I would definitely use them in future.
Description of Work: I used Hakky Shoe Repair At Castleton in November of 2010.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$53

Laura B.
12/2010
5.0
leather & vinyl repair
  + -1 more
I brought my black leather purse in to the store and the gentleman at the counter said it could be re-dyed/polished. It was ready in a week. The purse looks brand new and I have been using it. It hasn't faded or become discolored but continues to look deep black, shiny, and in perfect condition. I though 45 dollars seemed pricy, but there are pockets and zippers on the outside of the bag and so I'm sure the process wasn't completely straightforward. And, it really does look like a new bag. It's hard to find people who do this kind of work.
Description of Work: Service needed was to refurbish a black leather purse that had become discolored and worn looking. I tried using a leather cleaner and it didn't help. I thought it would be professionally polished but their recommendation was to re-dye it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Barbara T.
11/2010
5.0
shoe repair
  + -1 more
They are nice and courteous. They do a good job and have reasonable prices. They also went above beyond when resoling a pair of my husband's shoes. They could have simply resoled them, but they also polished and refurbished them.
Description of Work: I have used them several times for shoe repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

David K.
08/2010
5.0
shoe repair
  + -1 more
Excellent workmanship.. job completed exactly as promised.. took the time to describe to me what would be done on initial visit and made sure I was 100% satisfied
Description of Work: Replaced Soles and Heels on men's dress shoes

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$51

Shelley S.
04/2010
5.0
shoe repair
  + -1 more
When I noticed I needed the diabetic shoe repaired I looked on Angies List. I was looking for a place where I could wait for the repair as I needed the shoe asap. I saw the Kimmel listings and all of the indicated they were not on time in repairing. I knew they would not be what I wanted. Hakky in Castleton was great. Fixed it asap. Just inside mall by Houlihans. Easy access and very professional. I would recommend them to anyone.
Description of Work: Repaired the sole on a diabetic shoe that had become loose. Needed to keep it overnight to remove sole, clean, reglue, and keep in a press to make sure it was done right. Very professional and helpful. Got the repair done quickly for me as I was in need of using the shoe asap. Went out of their way to be of service to me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15

Dianne & Richard B.
01/2010
5.0
shoe repair
  + -1 more
They were courteous, competent, fair, and right on time.
Description of Work: needed new heels and soles, and a shoe leather repair.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

ALLEN H.
02/2009
5.0
shoe repair
  + -1 more
Dropped off on Friday, picked up on Monday morning. Repaired and polished to a mirror shine. Great service.
Description of Work: New soles and heels on a pair of men's Johnson and Murphy dress shoes

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

CARRIE S.
12/2008
5.0
shoe repair
  + -1 more
They did a wonderful job, and the shoes have several more years in them! Great service.
Description of Work: Replaced the rubber tips of my kitten heels.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12

ANGELA B.
11/2008
5.0
shoe repair
  + -1 more
Gino's work was great. My shoes look brand new. I definitely feel like I got my money's worth. If I had one request, I wish I could have gotten them back a little more quickly. I took them in on a Thursday and they were ready the following Tuesday - however Gino did mention he's been really busy lately. But the quality of the work is terrific!
Description of Work: Gino repaired the heels on two pairs of boots and one pair of heels. He also polished all pairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$40

NANCY R.
10/2008
5.0
shoe repair
  + -1 more
I had a pair of old loafers that were in need of 1/2 soles and heels. The person at the counter discussed my options for soles (1/2 or whole, leather or other). The only glitch was that when I went back to pick them up on a Saturday morning, the store was not yet opened (even though it was after 10). I was in a rush and couldn't wait. The next time I tried, they were there. The inconvenience is mostly that I live far away. But there are not that many stores that do good work on shoes, so it is worth going. It's hard to believe how expensive shoe repairs are these days, but I have checked other places and think the prices here are reasonable and to be expected.
Description of Work: I had shoes resoled and new heels put on.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$47

Joan A.
10/2008
5.0
shoe repair
  + -1 more
The shoes were repaired with precision. They even glued torn leather without an extra charge.
Description of Work: Heel replacement on sandals.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13.95

LAURA T.
07/2008
5.0
shoe repair
  + -1 more
THE MAN IS VERY PROFESSIONAL AND EVERYONE IN THE STORE HAD POSITIVE COMMENTS. THE SHOE WAS DONE ON THE DAY HE PROMISED.
Description of Work: I HAD A TEAR ON THE INSTEP OF ONE SHOE WHERE THE PIECES OF LEATHER CAME TOGETHER. THE SHOE IS VERY COMFORTABLE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16

robert S.
05/2008
5.0
shoe repair
  + -1 more
They did excellent work. The shoes looked like new when they were done. The work was done in a timely manner and they were very professional.
Description of Work: They repaired two pairs of my husband's shoes.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Keith W.
01/2008
5.0
shoe repair
  + -1 more
The experience with Hakky shoe repair was very pleasant and the work done was outstanding. The gentleman who waited on me was very nice and told me what he could do for me without costing me a lot of money and not making it worth keeping the shoes. He told me when they would be done and kept his promise. When I picked up the shoes they were in great shape and looked better than when I first bought them. The repair job was outstanding and I couldn't even tell there had been a problem with them. I would recommend Hakky to anyone who is in need of repairing shoes they don't want to throw out.
Description of Work: I had a pair of loafers where the stitching had come undone from one side of the left shoe. I didn't want to get rid of them because they are very comfortable so I was looking for someone to be able to fix them. Hakky was able to fix the stitching so I didn't have to toss them out. He also did a fantastic job of polishing them after he fixed them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13

RACHEL N.
10/2007
5.0
shoe repair
  + -1 more
Gino was very helpful. He put some of the insoles in my shoe and even try walking around them in the mall. He was trying to help me pick one that was quality without me spending too much. If necessary he said he would have glued them in to the shoes right there on the spot, but they stayed in and my back has been feeling a lot better.
Description of Work: I went looking for some insoles for a relatively recent pair of shoes I bought.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$31

Keith G.
05/2007
5.0
shoe repair
  + -1 more
Very nice young man. Apparently, with a brother, owns this as a franchise operation. Agreed that half soles would be sufficient and cost about $10 less than full soles. Also polished the shoes. Took about 3 work days.
Description of Work: Castleton Square location. Put on half soles and new heels on pair of man's black loafers.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Gail B.
10/2006
5.0
shoe repair
  + -1 more
Excellent as always! They also did an outstanding job dying a pair of shoes to match a friend's dress for me. I recommend them to everyone. The owner is very easy to work with and always tries to please.
Description of Work: Replaced heels on casual shoes and repaired tear on another dress heel.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Jo L.
07/2002
5.0
luggage repair
  + -1 more
THEY WERE EFFICIENT, ECONOMICAL, COURTEOUS.
Description of Work: REPAIRED A SUITCASE

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15

SCOTT T.
04/2002
1.0
shoe repair
  + -1 more
I guess the jist of it is that I was better off NOT dying my faded suede shoes. The suede looks slick, stiff, and feels icky. I was hoping to get a couple of light gray spots turned back to black. I would have been better of using a magic marker on those spots. I really regret that I listened to the pitch from the Hakky guy that these would ‘look great’.
Description of Work: DYED SUEDE SHOES

Rating CategoryRating out of 5
quality
1.0
value
1.0


Response from Hakky Shoe Repair &Comfort footwear Castleton
I DO NOT REMEMBER THIS INCIDENT, IF THIS DID HAPPEN IT WAS NOT BROUGHT TO MY ATTENTION. I ALWAYS DISCOURAGE ANYONE FROM DYEING SUEDE MATERIAL. I WOULD NOT TALK ANYONE IN TO DYEING SUEDE FOR THIS REASON. I WOULD LIKE TO KNOW IF THEY HAD THIS REPAIR DONE AT THE CASTLETON BRANCH. SOME PEOPLE GET MY AND OTHER STORES IN TOWN CONFUSED. GINO

MARCIA E.
02/2002
5.0
shoe repair
  + -1 more
HE DID A GREAT JOB; THE SHOES LOOK REALLY GOOD; THEY ARE EXPENSIVE SHOES AND THE REPAIR PRICE WAS WORTH IT
Description of Work: 3 PAIRS OF SHOES RESOLED

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jo L.
08/2001
5.0
shoe repair
  + -1 more
VERY POLITE! COULDNT HAVE RECEIVED BETTER TREATMENT FROM ANYONE ELSE! WORK STOOD UP TO THE DEMANDS OF MEMBER
Description of Work: REPAIR ZIPPER

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15

JENNIFER & NATHAN Y.
08/1999
5.0
shoe repair
  + -1 more
TOOK IN 2 PR , ONE WAS GREAT AND OTHER WAS BIT SNUG SO TOOK BK and HE FIXED..VERY PLEASED

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1
    • 2(current)
    • 3

Contact information

6020 E 82nd Street, Indianapolis, IN 46250

http://www.hakkyshoesandrepair.com

Service hours

Tuesday:
9:30 AM - 6:00 PM
Wednesday:
9:30 AM - 6:00 PM
Thursday:
9:30 AM - 6:00 PM
Friday:
9:30 AM - 6:00 PM
Saturday:
9:30 AM - 6:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Shoe Repair,
Leather & Vinyl Repair,
Luggage Repair

FAQ

Hakky Shoe Repair &Comfort footwear Castleton is currently rated 4.9 overall out of 5.

Tuesday: 9:30 AM - 6:00 PM

Wednesday: 9:30 AM - 6:00 PM

Thursday: 9:30 AM - 6:00 PM

Friday: 9:30 AM - 6:00 PM

Saturday: 9:30 AM - 6:00 PM

Hakky Shoe Repair &Comfort footwear Castleton accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Hakky Shoe Repair &Comfort footwear Castleton offers free project estimates.
Yes, Hakky Shoe Repair &Comfort footwear Castleton offers eco-friendly accreditations.
No, Hakky Shoe Repair &Comfort footwear Castleton does not offer a senior discount.
No, Hakky Shoe Repair &Comfort footwear Castleton does not offer emergency services.
Yes, Hakky Shoe Repair &Comfort footwear Castleton offers warranties.
Hakky Shoe Repair &Comfort footwear Castleton offers the following services: Shoe repair, purses, some luggage repair work, orthopedic shoe work & leather.Comfort shoe sales

Contact information

6020 E 82nd Street, Indianapolis, IN 46250

http://www.hakkyshoesandrepair.com

Service hours

Tuesday:
9:30 AM - 6:00 PM
Wednesday:
9:30 AM - 6:00 PM
Thursday:
9:30 AM - 6:00 PM
Friday:
9:30 AM - 6:00 PM
Saturday:
9:30 AM - 6:00 PM