Hakky Instant Shoe Repair

Shoe Repair, Leather & Vinyl Repair, Foot Care - Prosthetics & Orthotics,

About us

Additional location: Castleton Square Mall Indianapolis, In 46260. Phone number is (317) 849-3286

Business highlights

38 years of trusted experience

Services we offer

Boot repair, purse repair, luggage repair, sales, apex anti-shox orthotic, shoe repair, i-Step diagnostics, and orthopedic build-up.


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.621 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
5%
3
0%
2
5%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.8
responsiveness
4.9
punctuality
5.0
Showing 1-21 of 21 reviews

Stacy O.
05/2017
5.0
shoe repair
  + -1 more
It went great, he did a wonderful job!
Description of Work: He resolved a pair of shoes for swing dancing, and did a great job. I was impressed with everything at this store.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Britt J.
01/2017
5.0
shoe repair
  + -1 more
These boots basically look brand new now!! The Uggs especially were pretty scuffed up and I am so impressed with how great they look!! I had both pairs buffed, shined, and water-proofed. AND they were ready the very next day!
Description of Work: I took in two pairs of boots; a leather pair of Uggs and a leather pair of Frye's.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$52.5

mike S.
01/2017
5.0
shoe repair
  + -1 more
Customer service was excellent
Description of Work: Had a leather dog leash repaired while I waited. Great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10

felecia B.
07/2014
4.0
shoe repair
  + -1 more
I've had a variety of services with them. They do a very good job. The owner and his young son always wait on me. They are very professional and quite courteous. Whenever he says the shoes are going to be ready, they are ready. The price is costly but all shoe repairs are.
Description of Work: I used them for shoe repair. They replaced soles and heels and shined shoes. They also colored shoes.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John M.
05/2014
5.0
shoe repair, leather & vinyl repair
  + 0 more
He did it by hand, which impressed me to no end! He did it while I waited, and he's the owner. He was vary fairly priced too.
Description of Work: He fixed my shoes and did it on my lunch break.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

JANET S.
03/2014
5.0
shoe repair
  + -1 more
Found this place b accident. Sign said would repair shoes while you wait, I happened to be wearing m shoe. They did an excellent job of repairing my shoe, air looked al,out better than the day I bought them. Owner has good personality and interacts will with customers,
Description of Work: Repaired stitching in boot and put new heels on.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Candace D.
01/2014
5.0
shoe repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15

Zac L.
11/2013
5.0
shoe repair, leather & vinyl repair
  + 0 more
I had stopped in last week with my mom to have a quick fix on her purse. The boots she had on she has had since 1986 and he was telling her he could fix and refinish them for about $40. I ended up dropping off both her boots, my boots, and a pair of shoes. He said they would be done by Sunday afternoon and they were. Great work, great price. This makes 5 items he has worked on for me and while I picked these up, my girlfriend dropped off her Ugg boots. Definitely will continue to use him in the future.
Description of Work: Repaired the toes in a pair of suede drivers, replaced the heel and refinished two pairs of boots.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Zac L.
09/2013
5.0
shoe repair
  + -1 more
I stopped in to see what type of work he did. Told me it would take him an hour and he would repair or patch both pairs of shoes for $15. Amazing service at a great price. Definitely going to take back in other leather products.
Description of Work: Repaired a hole in the toe of a pair of Steve Madden drivers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15.99

GARY W.
05/2013
5.0
shoe repair
  + -1 more
Was not a lot but he did very well at listening and doing what I wanted
Description of Work: Custom stitching on holster

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0

Yes, I recommend this pro

Willard M.
04/2013
5.0
shoe repair
  + -1 more
Work was of high quality and completed when promised. Owner was pleasent and professional. Price seemed high but was likely due to the shop being located in a mall.
Description of Work: Replaced soles and heals on 2 pairs of mens dress shoes.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Kerry M.
11/2012
5.0
shoe repair
  + -1 more
The repair man was professional.
Description of Work: I had 2 pairs of shoes repaired. New heels and sole coverings. Good work, but the price for repairs was $96.50. I would probably buy one new pair of shoes if I had it to do over. Now it is 16 months later and the shoes have held up very well. I am upgrading my original rating.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DIANA C.
10/2012
5.0
shoe repair
  + -1 more
Do ask What you can be expected, Nick will give you his professional opinion before taking your money and honestly tell you what he can do.
Description of Work: Awesome customer service. First rate service. I appreciate the professional opinion & honesty.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Christopher D.
06/2011
5.0
shoe repair
  + -1 more
When I came back at the appointed time, the work was done as promised and the price matched the estimate exactly. That is usually enough to make me pretty happy in this day an age of crappy service. However in this case I was thrilled becasue the shoes looked AWESOME! Obviously they can't make the creases I've worn into them disappear, but otherwise they looked brand new. I would absolutely use this company again and strongly recommend them to anyone who asks.
Description of Work: I brought in two pairs of nice dress shoes that had been neglegted for years. I honestly thought they were beyond repair. They gave me an estimate of $50/pair. This was for replacing the soles, dying the shoes as necesssary, new laces, and a shine. I've never had shoes this nice repaired before, so the price was a bit of a shock, but I had head such good things about Hakky I didn't even flintch. I was told that it would be 3 days for the work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

LISA P.
01/2011
5.0
shoe repair
  + -1 more
We took 3 pairs of boots and one pair of shoes. They replaced the heels and the soles for all them. They shined and waterproofed all the boots. They did a fantastic job and all the pairs look brand new again. In this economy they saved us money. We will certainly use them again. Very polite, very professional and they offered us coupons for future business. Thank you so much for your professionalism.
Description of Work: Soles - Heels Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

JENNIFER W.
10/2010
5.0
shoe repair
  + -1 more
When our mischievious Labrador chewed on one of my husband's shoes (and then on one of the brand-new ones he bought to replace it!), he thought all hope was lost. Urging him to give a shoe repair shop a chance, I called the Greenwood location of this company. Cautioning us that they wouldn't look just like they did before the destruction, the guy I spoke to on the phone seemed confident he could fix them. they were done when promised, and he explained what he did. We were amazed at how good they looked! You'd have to examine them very carefully to tell if they'd ever been damaged. I can't comment on the price paid because I've never needed a repair like this before....however, it was a small fraction of the cost to buy new ones.
Description of Work: They repaired the backs of two shoes that were chewed, replacing the area w/new leather. I don't remember the names of the techniques used.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15

CONNIE & TOM N.
04/2009
5.0
shoe repair
  + -1 more
It went just like the repairman said it would-no surprises. I did feel it was a bit expensive.
Description of Work: I had one pair of shoes resoled and another shoe needed a buckle repair/reattachment.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$27

ANNA O.
09/2008
2.0
shoe repair
  + -1 more
Nothing was wrong about the timing or professionalism. We just paid for a service that was done very poorly.
Description of Work: One pair of shoes needed to be re-soled. They were ready on time, but it looked like new soles were glued on and were already coming apart when the shoes were worn the first time. We have yet to get them correctly repaired.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

$40

NICOLE B.
02/2008
5.0
shoe repair
  + -1 more
I was very happy with the the way my boots turned out, they look better now than when I bought them! Nick used better materials than were on the boots originally (and these were not cheap boots). He was also able to fix a bad scrape from when the heel slipped into a crack on the side walk.
Description of Work: My stiletto boots needed to be re-tipped, have the toes redone, shined, and have a scrape on the heel repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$26

Guy R.
10/2006
1.0
shoe repair
  + -1 more
I was very disappointed with how I was treated and the quality of the repair. The repair looked fine at first glance, but when I got home I realized it had created an uncomfortable ridge against the top of my foot, making the repaired sandal too painful to wear. To be fair, the shoe shine was nice. I could tell the man behind the counter had some favorite customers, but unfortunately, I wasn't one of them! He was very impatient and unfriendly with me both times I was in. At least I didn't pay a lot of money for their services. I have no desire to submit myself to more lousy treatment for a refund.
Description of Work: Replaced loose stitching on sandals, shoe shine.

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
1.0
punctuality
5.0

$13

LORY W.
10/2006
5.0
shoe repair
  + -1 more
Hakky's repaired one of my leather loafers that had split apart at one of the seams. The shoes were in otherwise good condition and I really didn't want to replace them. I was able to drop off one day and pick up as good as new the next.
Description of Work: Repaired a leather shoe that had split at one of the seams.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7

    Contact information

    Greenwood Park Mall, Indianapolis, IN 46227

    www.hakkyshoes.com

    Service hours

    Sunday:
    12:00 PM - 6:00 PM
    Monday:
    10:00 AM - 9:00 PM
    Tuesday:
    10:00 AM - 9:00 PM
    Wednesday:
    10:00 AM - 9:00 PM
    Thursday:
    10:00 AM - 9:00 PM
    Friday:
    10:00 AM - 9:00 PM
    Saturday:
    12:00 PM - 6:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Shoe Repair,
    Leather & Vinyl Repair,
    Foot Care - Prosthetics & Orthotics,
    Orthopedics,
    Luggage Repair

    FAQ

    Hakky Instant Shoe Repair is currently rated 4.6 overall out of 5.

    Sunday: 12:00 PM - 6:00 PM

    Monday: 10:00 AM - 9:00 PM

    Tuesday: 10:00 AM - 9:00 PM

    Wednesday: 10:00 AM - 9:00 PM

    Thursday: 10:00 AM - 9:00 PM

    Friday: 10:00 AM - 9:00 PM

    Saturday: 12:00 PM - 6:00 PM

    Hakky Instant Shoe Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Hakky Instant Shoe Repair does not offer free project estimates.
    No, Hakky Instant Shoe Repair does not offer eco-friendly accreditations.
    No, Hakky Instant Shoe Repair does not offer a senior discount.
    No, Hakky Instant Shoe Repair does not offer emergency services.
    No, Hakky Instant Shoe Repair does not offer warranties.
    Hakky Instant Shoe Repair offers the following services: Boot repair, purse repair, luggage repair, sales, apex anti-shox orthotic, shoe repair, i-Step diagnostics, and orthopedic build-up.

    Contact information

    Greenwood Park Mall, Indianapolis, IN 46227

    www.hakkyshoes.com

    Service hours

    Sunday:
    12:00 PM - 6:00 PM
    Monday:
    10:00 AM - 9:00 PM
    Tuesday:
    10:00 AM - 9:00 PM
    Wednesday:
    10:00 AM - 9:00 PM
    Thursday:
    10:00 AM - 9:00 PM
    Friday:
    10:00 AM - 9:00 PM
    Saturday:
    12:00 PM - 6:00 PM