Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

H2O Pool & Spa Service

Pool and Spa Service

About us

Certified within national spa and pool institute (nspi). No subs. Charges hourly rate. Additional DBA - H 2 O Pool & Spa Service. Additional contact name - Chris Ball.

Business highlights

38 years of trusted experience

Services we offer

We open, close, and maintain inground residential swimming pools. We also repair or replace equipment, such as filters, pumps, heaters.

Services we don't offer

Retail store sales, work on freestanding spas.


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.721 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
14%
3
0%
2
0%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.3
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-21 of 21 reviews

MIRIAM H.
07/2017
5.0
pool cleaners
  + -1 more
I've used them for approximate 10 years. I would recommend him to anyone.
Description of Work: Opening and closing my pool and weekly service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MIRIAM H.
07/2017
5.0
pool cleaners
  + -1 more
Great service
Description of Work: Closed up the pool, added some chemicals as needed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stephen F.
10/2015
4.0
pool cleaners
  + -1 more
unknown
Description of Work: Very cooperative and helpful. Just more expensive up north than down south where the can work all year.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Laura B.
05/2015
5.0
pool cleaners
  + -1 more
I have been using them for 10 years.
Description of Work: They checked to make sure that I am doing the pool stuff correctly, last Tuesday. If we need chemicals, they put chemicals in, they help us out.
Rating CategoryRating out of 5
Yes, I recommend this pro

janine G.
05/2013
5.0
pool cleaners
  + -1 more
great company used for years and appreciate the effort this family puts into everything they do for us they are always on time and keep the area clean and treat the property as if it were their own the best ever
Description of Work: great team of workers always responsive and helpful very efficient and keep the pool and deck clean handle problems quickly and offer options on pricing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

RONDA & BRUCE W.
04/2013
5.0
pool cleaners
  + -1 more
They have done this as well as weekly maintenance for many years now and I've been completely satisfied with their work.
Description of Work: H2O opened my pool for the summer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Beth A.
11/2012
5.0
pool cleaners
  + -1 more
I have used H20 Pool and Spa Services for opening and closing my pool, plus weekly services for the past 6 years. Their service is always superior. When they open my pool, they clean my automatic pool cover, install all my pool equipment and hose down and clean my deck. I can always count on them for my weekly services and if there is ever a problem with my pool chemical balance or anything with my pool in general, they call me to let me know there is a problem and what they did or need to do to correct it. My pool was closed on October 16th. They put all my pool equipment away nicely in my garage, cleaned my deck and made sure everything looked nice when they left. I would recommend them to anyone.
Description of Work: I recently had H20 close my pool for the season.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$448

janine G.
10/2011
5.0
pool cleaners
  + -1 more
tom and his son and staff are very reliable and clean and neat they come on time and offer help when things break down they are great to work with and have used them for many years i highly regard this company and its team
Description of Work: open and close and repair pool and spa totally care for both and maintain area around - decking and such

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Dana C.
06/2011
1.0
pool cleaners
  + -1 more
This cost is approximate which includes opening the pool and about 5 weeks worth of service. They opened my pool in May. It started off by them throwing out the filter to my cover pump each week. I called them and complained about that and they said they would replace the ones they had thrown out but never have done so. I waited 5 weeks to call them and tell them that they weren't getting the pool vacuumed well and that I was experiencing excessive wrinkling of the liner this season. There was a major amount of dirt in the deep end of the pool and the only reason I didn't know if it had been that way for the entire month of May was because the pool was so cloudy I couldn't see the bottom. So, I called this week and they came out two days later to look at it. Basically they told me that it was my fault that the pool liner was wrinkling because I didn't open the pool cover often enough. Oddly enough, he didn't even ask me how often I opened the pool cover. He told me that he cleaned the pool floor every week and there must be something wrong with my pool cover box if it was that dirty. He asked me if I had my pool cover box cleaned and I said yes. Apparently he didn't believe me because he said he wanted to see the bill. I haven't received the bill yet. However, when the Automatic Pool Cover people were out, they said that the box wasn't that dirty, but that he would rearrange some of the gravel in it anyway. So, that wasn't the problem. The bottom line is that everything according to H2O was my fault. I mentioned that my neighbor was having the same problem with the deep end cleaning and he denied that there could be any truth to that. So, basically, as a homeowner, I am supposed to know everything there is to know about a pool and if anything goes wrong, it's my fault. Why would one even hire a professional if this is the case?
Description of Work: They opened the pool in the spring. They came twice per week to clean the pool and test the chemicals.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$1,000

Lori S.
04/2010
5.0
pool cleaners
  + -1 more
They arrived on time and opened my pool. It was a great surprise to find my pool open, even though I forgot about the scheduled appointment. They are efficient and pleasant to work with. I think they are a very quality service with reasonable rates, and I would highly recommend them to my family and friends.
Description of Work: I scheduled to have them open my pool for the season.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Lori S.
11/2009
5.0
pool cleaners
  + -1 more
The service we've received has been very good. They are prompt at replying to calls and taking care of our needs. I would recommend them to anyone.
Description of Work: We purchased a home with a pool and the pool had not been uncovered or opened. We hired H2O Pools to check it out and open it. They did a great job, replaced and repaired a few of the mechanics and chemically balanced the pool. They are currently assisting us in obtaining a new custom safety cover and will help us close up the pool as well.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

GEORGE AND SUE K.
09/2009
5.0
pool cleaners
  + -1 more
I refer them to all of my friends. Always professional and have helped me with many pool issues and have been able to help me with them over the phone too.
Description of Work: I have used them for 10 years. They opened our pool in April.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Frank G.
10/2008
4.0
pool cleaners
  + -1 more
Pool inspection for a house we were to buy. The water wasn't clear- so couldn't check the bottom. After we moved in-the pool didn't hold water. There were 2 huge cracks at the top of the pool that they should have seen. We could have had the sellers pay for the repair had we known.
Description of Work: Pool inspection.

Rating CategoryRating out of 5
quality
2.0
value
4.0
responsiveness
3.0
punctuality
4.0

$300

VISH W.
07/2008
5.0
pool cleaners
  + -1 more
Crew is reliable and courteous. Cost is about $3000/year for opening/closing/cleaning/minor repairs.
Description of Work: Used pool service to open/close pool for 2 years. During a rain storm had a lot of mulch and storm debris fill pool. They were very good at getting pool drained and cleaned and back into working order quickly. Very good about getting directly back to you when you call and leave a message. Crew is friendly and helpful. Very good at answering questions. The crew is great at letting you know if there is a problem before the problem escalates into a major repair. Company also installed a pool heater. Costs are reasonable for a twice weekly chemical check and once a week pool cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

MIRIAM H.
06/2008
5.0
pool cleaners
  + -1 more
They are easy to get a hold of. They respond quickly and give you advice for how to solve the problem on your own. They usually just do the chemical work, but they come out upon request to actually service the pool. They are a Christian company. They are very conscientious and treat you fairly. I like that.
Description of Work: They opened my pool for the spring. They drained, cleaned, and filled up the spa. They come weekly to test and treat the pool and spa chemically.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,068

WILLIAM F.
08/2005
5.0
pool cleaners
  + -1 more
TOM ARRIVED ON TIME, DID A COMPLETE JOB OF INSPECTING THE POOL. VERY SATISFIED.
Description of Work: CONDUCTED A POOL INSPECTION.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

KEITH A H.
08/2003
4.0
pool cleaners
  + -1 more
PROVIDE GOOD SERVICE, BUT AT A STEEP PRICE. WEEKLY SERVICE IS $260.00 THEY CHARGED US $180 FOR A 50 POUND BUCKET OF CHLORINE. EVEN COMPARED TO POOL STORES, THIS IS OUTRAGEOUSLY HIGH.
Description of Work: WEEKLY SERVICE AND CHLORINE TREATMENT.

Rating CategoryRating out of 5
quality
5.0
value
1.0

$260

SCOTT F.
05/2003
5.0
pool cleaners
  + -1 more
unknown
Description of Work: SEASONAL POOL CLOSING

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Deanna C.
06/2002
5.0
pool cleaners
  + -1 more
ON ONE OCCASION, THEY ACCIDENTALLY DRAINED THE POOL, CAUSING A NEWLY INSTALLED POOL COVER TO FALL INTO THE EMPTY SPACE. THEY ARRANGED ALL REPAIRS IMMEDIATELY, AND TOOK FULL RESPONSIBILITY. IT IS EASY TO RATE SOMEONE EXCELLENT WHEN THEY NEVER MAKE A MISTAKE, BUT THESE GUYS DESERVE EXTRA CREDIT FOR HOW THEY HANDLE A PROBLEM. GREAT, RESPONSIVE SERVICE!!
Description of Work: BASIC POOL AND SPA MAINTENANCE, INCLUDING END OF SEASON SHUT DOWN AND OPENING.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Harriet B.
05/2002
5.0
pool cleaners
  + -1 more
THEY WERE VERY COURTEOUS, INFORMATIVE. THEY WENT THE EXTRA DISTANCE. THE GOT OUT ALL OF MY OUTDOOR FURNITURE AND CLEANED IT. THEY WERE GOOD. THEY ARE REALLY GOOD ABOUT ANSWERING QUESTIONS AND BEING HELPFUL.
Description of Work: THEY OPENED OUR POOL

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

ANNE M.
02/1999
5.0
pool cleaners
  + -1 more
WE HAVE USED THEM FOR YEARS; GREAT JOB!
Description of Work: MAINTAINED, SERVICED, AND CLOSED POOL

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    6475 Ruby St, Indianapolis, IN 46236


    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 4:00 PM
    Tuesday:
    8:30 AM - 4:00 PM
    Wednesday:
    8:30 AM - 4:00 PM
    Thursday:
    8:30 AM - 4:00 PM
    Friday:
    8:30 AM - 4:00 PM
    Saturday:
    Closed

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service

    FAQ

    H2O Pool & Spa Service is currently rated 4.7 overall out of 5.

    Sunday: Closed

    Monday: 8:30 AM - 4:00 PM

    Tuesday: 8:30 AM - 4:00 PM

    Wednesday: 8:30 AM - 4:00 PM

    Thursday: 8:30 AM - 4:00 PM

    Friday: 8:30 AM - 4:00 PM

    Saturday: Closed

    H2O Pool & Spa Service accepts the following forms of payment: Check,MasterCard,Visa
    No, H2O Pool & Spa Service does not offer free project estimates.
    No, H2O Pool & Spa Service does not offer eco-friendly accreditations.
    No, H2O Pool & Spa Service does not offer a senior discount.
    No, H2O Pool & Spa Service does not offer emergency services.
    No, H2O Pool & Spa Service does not offer warranties.
    H2O Pool & Spa Service offers the following services: We open, close, and maintain inground residential swimming pools. We also repair or replace equipment, such as filters, pumps, heaters.
    Retail store sales, work on freestanding spas.

    Contact information

    6475 Ruby St, Indianapolis, IN 46236


    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 4:00 PM
    Tuesday:
    8:30 AM - 4:00 PM
    Wednesday:
    8:30 AM - 4:00 PM
    Thursday:
    8:30 AM - 4:00 PM
    Friday:
    8:30 AM - 4:00 PM
    Saturday:
    Closed