H2O Inc

Damon does a good job. Scheduling can be difficult at times.

I had a tree dying and was speculating that my irrigation under ground is leaking. They came and claimed nothing was leaking. After two weeks, my tree died, and I hired another company and actually fixed the issue.

Great, professional, fast and very proactive

Our irrigation was never working here. They came out to do it, to turn it on and there were 2 leaks. We will have to get that fixed and get a back-flow thing. There were some of the pop up heads that does the sprinkling that either were damaged or so old that they needed to be replaced. They kept telling me that they sent me an email or such and such on what the estimated cost was. It took me 2 months to finally get it out of them, so I wasted the whole summer without irrigation. I kept saying, ?I?m not getting it and I?m needing my stuff done.? It?s hard to get a hold of them because they don?t have an answering machine. It?s a one person company or some lady just answers the phone. 

I kept saying, ?I?m not getting it and I?m needing my stuff done.? It?s hard to get a hold of them because they don?t have an answering machine. It?s a one person company or some lady just answers the phone. He found out a tree grew around the irrigation system and that is why it didn?t work. He didn?t know that until he came back to fix it, after trying to turn it on in May. I waited 3 months. I had to do my own watering if I needed it. He said my backflow was bad. I said, ?how can that be it I didn?t even have it on?? He said we will have to fix it next year. I was hoping they would come out and get the thing fixed. By this time, it?s too late, you?re not in any urgent, you could have easily called me and told me what the price was. If I call them the phone just rings and just goes to a voice mail. 

They have to come into the garage to turn it on. It took too much to get him out here to do the fix because I could never get a hold of them, nor could I get someone to find a way to get the estimate to me. It was $290 for the fix and winterization, which has not been done. He worked on it and it?s covered in grass. I don?t know if it works. I was really not happy with him and I was on my way out when they showed up. Nobody called to tell me they were coming. I had somebody waiting here so they could get in the garage. They replaced them but now I can?t even tell if it works well because it?s fall, and I don?t even know if they shut it off. 

H2O has always been responsive, professional, and helpful in maintaining our irrigation system. The system is new to us in the house that we purchased, and Damon has taken the time to go over the system with us and show us the best way to utilize it to maintain a healthy lawn.

I have a yearly contract with them that includes start up and check ups twice a year. They have been excellent to work with. They are always on time and have good communication. They do what they say they are going to do. I have had no problems with them at all.

The way he talked to my wife was unbelieve. He is horrible. He did the winterization and the guy is absolutely horrible. Damion Archer is his name and he yelled at my wife, called he basically everything but liar. You don't talk to anybody what way. What stood out was the rudeness of how he treats people. I would not recommend because of rudeness.

They're nice people. They are prompt and I like the service.

They are superb. This past year they did an absolutely magnificent job this past year. The price is great and the service is amazing. I couldn't be happier with them.

Great work, very responsive and helpful while trying to work around deck contractors.

They do an excellent job.

Excellent service and knowledge. Always professional.

I have had H2O as my irrigation company for 3 years now. They are always very prompt and straightforward. The job is done right the first time, on time, at a reasonable cost. Great people to deal with!

I did not go well. I would never use them again. They cancelled several times and it was really screwed up. They just came and shut things off one Saturday. I paid $210, there were some things that they ran into that they didn't do that the builders had to do because the builder had broken a line. They stopped in the middle of that. There was some things that was not finished because of that, and we had an $85 credit. My husband ran over a head with the lawn mower, and they just replaced that Saturday. It was unsatisfactory, look elsewhere. The workers were great, I had no problems with them. I think that they can work on keeping their appointments, being punctual, and finishing their job.

Very well. Good job, on timely and professional

They are prompt, call ahead and are very good about explaining everything. I will continue to use them.

It went just fine. I have used H2O for several years now and they are always responsive to the needs of my system.

H2O was responsive and punctual and easy to work with. They took the time to show me how our sprinkler system worked and how to set the timer. I felt like they were honest and dependable.

Not happy with the service. The owner came to perform the service but he was late to the appointment. However, I did received a call to inform me that he will late, which I was okay with. The problem I have is that he didn't perform any minor adjustment of the heads for correct coverage when some of them clearly needed it. The minor adjustment was included in the package that I paid for. All he did was turn the water on and place a flag on the heads the need service. They sent me a quote afterward for fixing those heads and replace the backflow preventer device because the pressure test failed. The second problem that I have with this company H2O is that they're not reliable. Since I wasn't happy with the service, I decided not to have fix the problems he pointed out during the first service. I had the problems fixed and asked them to come back out to do the pressure test. They scheduled but didn't show up. I took a half day off work just to be there for that, but they didn't show up or give me a call. I wrote them an email later that afternoon asking what happened and asked them to reschedule. I didn't hear back from them. A couple of days later I notice a tag was hanging on the backflow device. Someone came out and tested. Would be nice if they let me know that they're going to be at there to do the testing. This is the first time I use this company and it will be my last.

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Excellent contractor.  Provides great customer service.

We're probably going to discontinue service. We have a sprinkler system and we have to file for our certificate and every year they don't do it and then I have to call them and it's just a hustle for me. We're probably not going to use them this year, otherwise they've been fine. It's just every year after fall I get a letter after allegedly they have done it in the Spring. They nice thing is they just schedule your openings and closings and you don't have to be home, which is nice. The main issue is the fact that they don't send the certificate like they're supposed to. It is some kind of check the back flow valves meaning that you're sprinkler water can contaminate your drinking water.

We have been using H2O for our irrigation needs for 10 years.  Damon has done all season service  including, spring start up, mid-season check, winterization, and backflow check. He has done the occasional repair when a sprinkler has been damaged.  We have also used Damon to reroute portions of the system when we put in additional landscaping and the deck.  His prices are competitive. We "sign" a contract via e-mail and he comes to the house during the day when we are at work.  The work is prompt and effective and I pay via pay-pal.  Very easy and convenient.  I will continue to use H2O for many years to com.

Was a little hard to contact initially, but did a great job eventually.

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