heating & air conditioning/hvac, mobile home remodeling
+ 0 more
not great.
Description of Work: I bought a toilet stool from them. paid 116.00 for it. the box was open when my husband picked it up. he figured that they just checked it. we didnt get to put it in the bathroom until about 7 that evening. found out that the lid was to little and cracked and cheap. it didnt have a gasket, so had to go buy one. and the hole that was cut in the side for the handle was two small. he went back the next morning as soon as they opened and told them that the lid was bad they gave him a lid just like the one that was bad. they would not pay him back for the gasket. (not the cost that was important) its standing behind their product. told him he should have brought it back that night. DUH they were closed. brought the lid home and it was still not fitting. decided to just junk the lid and buy a new one from Menards.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0
$116
Christopher Michael H.
01/2013
5.0
heating & air conditioning/hvac
+ -1 more
After living in our house for a year, we looked into replacing the furnace that had been there since 1981. We moved into our home in Feb 2008. We took careful precautions of looking at our electric bills and how much we were spending for our 1000 sq ft home. We were referred to General Supply by family members and the owner Tom Todd came out to our home and walked us through the HVAC design of our home. Tom uncovered that our house should run on a Electric Heat Pump and not the Air Conditioner that was currently in place (something the home inspector and realtor both failed to mention to us). Tom was pleasant and very professional, he presented us with a quote and all the correct rebate information that we qualified for, for simply replacing our old units. Tom and his crew were out in a few days and they did an amazing job setting up the new Heat Pump and Furnace. They also cleaned up and hauled away our old units, which was unexpected and we weren't charged any addtional fees. Little did I know, but General Supply also provides services beyond just HVAC products. We will be using their services in the future for further replacements and upgrades to our home.
Description of Work: General Supply replaced our Furnace and Heat Pump system. During the quotation process, it was pointed out to us by Tom Todd, the Owner of the Company, that our Air Conditioning unit was not right and our home was designed for a Heat Pump. Our furnace was close to 30 years old and it needed to be replaced in order to keep up efficiency. The new system was installed in a day and all old units were recycled by the company.
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Service Categories
Heating and Air Conditioning,
Remodeling - Modular & Mobile Home,
Skylights
FAQ
General Supply Inc is currently rated 3.5 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 9:00 AM - 1:00 PM
General Supply Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, General Supply Inc does not offer free project estimates.
No, General Supply Inc does not offer eco-friendly accreditations.
No, General Supply Inc does not offer a senior discount.
No, General Supply Inc does not offer emergency services.
No, General Supply Inc does not offer warranties.
General Supply Inc offers the following services: Exterior Products, Heating & Cooling, Anchoring Materials, Plumbing Materials, Ventline, Doors & Windows.