Garage Doors of Indianapolis

VERY QUICK RESPONSE. THEY WERE ABLE TO CALL IN ADVANCE SO THAT SOMEONE COULD MEET THEM AT OUR HOME.

THEY WERE QUICK AND DID A GOOD JOB.

THEY KNOW WHAT THEY'RE DOING AND THEY DO IT WELL. THE SERVICE TECH, MARSHALL, WAS AN ALL-AROUND PRO.

PHONE CONTACTS WERE EXTREMELY PLEASANT AND EFFICIENT AS WAS SERVICEMAN. IN SPITE OF EXTREME COLD (PROBABLY INCREASED BUSINESS), MY REPAIR WAS SCHEDULED PROMPTLY & TECHNICIAN WAS ON TIME.

GARY WAS ON TIME AND DID A GOOD JOB. WAS HELPFUL WITH INFORMING ME ABOUT FUTURE PREVENTATIVE MAINTENANCE.

FABULOUS AND ARRIVED EXACTLY ON TIME. COMPLETED THE WORK IN RECORD TIME!

I HAD MULTIPLE VISITS OVER A TWO YEAR TIME PERIOD AND PROBLEM NEVER REALLY GOT TAKEN CARE OF - AFTER TWO YEARS SUGGESTION WAS MADE THAT PERHAPS I NEEDED A NEW GARAGE DOOR OPENER. DURING 5 PRIOR VISITS I EXPECTED THAT SUGGESTION WOULD BE MADE.

ON TIME, PROMISED ME AN EFFICIENT JOB WOULD BE COMPLETED, AND DOOR NOW FUNCTIONS WELL.

I WAS ABLE TO USE THE COUPON IN ANGIE'S LIST BOOKLET. THE SERVICEMAN WAS PROMPT, POLITE AND HELPFUL.

THE REPRESENTATIVE WAS ON TIME AND VERY PROFESSIONAL. THE INSTALLER DID AN OUTSTANDING JOB, IT IS PERFECT. HE WORKED FROM 10:30 AM TO 7:50 PM, IN THE COLD AND SNOW. HE CAN WORK FOR US ANYTIME.

THE SALESMAN THAT CAME OUT SUGGESTED A DIFFERENT SOLUTION THAN THE INSTALLER COULD DO. THE INSTALLER SUGGESTED A DIFFERENT SOLUTION AND NOW THE DOOR IS WORKING PERFECT. THE COMPANY FELT THERE SHOULD NOT BE TWO OPINIONS, THEY KNOCKED THE PRICE DOWN TO A SALE PRICE. THEY REALLY DID A VERY THROUGH JOB. TREATED US LIKE WE LIKE TO BE TREATED.

GEORGE ARRIVED AND TOOK MEASUREMENTS, CALLED THE NEXT DAY WITH PRICES. WE ORDERED THE DOOR, ARRIVED EARLY TO INSTALL AND IT WAS THE WRONG SIZE. THEY CALLED TO APOLOGIZE AND RE ORDERED THE DOOR. I CALLED TO FIND THE STATUS AFTER ONE MONTH. I REQUESTED A SATURDAY INSTALLATION. THE DOOR WAS INSTALLED AND I THOUGHT IT SHOULD BE INSULATED BUT GEORGE SAID IT WAS ORDERED THAT WAY. I NEVER REQUESTED THEM TO FAX A COPY OF THE PURCHASE ORDER. I CAN NOT PROVE IT WAS ORDERED WRONG. GAVE ME PRICES TO HAVE THE DOOR INSTALLED.

IT ONLY TOOK AN HOUR BETWEEN MY CALL AND THE COMPLETION OF THE REPAIR. VERY PLEASED.

IN THE PAST WE'VE BEEN PLEASED WITH THEIR SERVICE DEPT, BUT WE WERE VERY UNHAPPY WITH THE RESPONSIVENESS AND FOLLOW THROUGH WITH THE ESTIMATOR. WE HIRED ANOTHER COMPANY.

EVERYONE THAT I SPOKE TO WAS FRIENDLY AND COURTEOUS. THE TECHNICIANS WERE KNOWLEDGEABLE AND HELPFUL. MY PROBLEM HAS BEEN WITH THE FOLLOW THROUGH. I GAVE RANDY MY EMAIL ADDRESS. HE HAS MY PHONE # AND ADDRESS, BUT I STILL HAVEN'T RECEIVED A WRITTEN ESTIMATE. I WOULD HAVE SPENT THE $1000, BUT I AM NOW LOOKING FOR A DIFFERENT PROVIDER. I REALIZE THAT MY $1000 IS PROBABLY CHUMP CHANGE TO THEM, AND I WAS WILLING TO WAIT FOR INSTALLATION. HOWEVER, A $1000 IS STILL AN INVESTMENT FOR ME AND I WOULD HAVE LIKED TO SEE WHAT I WAS PAYING FOR.

WITHIN TWO HOURS OF REQUESTING SERVICE THE PROBLEM WAS FIXED. WE WERE VERY PLEASED WITH THE RESPONSIVENESS AND PROFESSIONALISM ON THIS JOB.

REALLY LOUSY IN KEEPING THE SCHEDULED TIME FOR WORK TO BE DONE AND REALLY LOUSY IN COMMUNICATING ANY CHANGES IN THEIR TIMETABLE TO ME. I WOULD FIND ANOTHER COMPANY TO USE.

THEY WERE PROMPT. THEY HAD TO COME BACK ONE TIME AND WERE VERY GRACIOUS ABOUT IT WITH NO CHARGE. I WOULD USE THEM AGAIN.

I HAVE USED THEM IN THE PAST AND THEY ARE QUITE RELIABLE.

GREAT COMPANY. EASY TO WORK WITH AND THEY FIXED THE PROBLEM.

THEY WERE FRIENDLY BUT MIXED UP OUR APPOINTMENT. TWO OF THE THREE OPENERS WERE INSTALLED WELL. HOWEVER MY HUSBAND HAD TO COMPLETE THE INSTALLATION OF THE THIRD. I'M NOT SURE IF I'D HIRE AGAIN.

THE DOORS WERE INSTALLED WITHIN ONE WEEK OF MY INITIAL CALL. THE SELECTION OF COLORS ALLOWED ME TO EXACTLY MATCH THE PAINT ON MY HOME. THEY ARE RATED 'B' ON PRICE, BUT THEY HAD THE LOWEST PRICE FOR A 2 INCH THICK SET OF DOORS BY $125. THEY WERE VERY PROMPT IN COMING OUT TO MEASURE AND FOR THE INSTALLATION. EXCELLENT OVERALL JOB.

JUST NOT A GOOD FEELING ABOUT THIS COMPANY. SERVICE IS NOT THEIR PRIORITY.

DESPITE ADVERTISED 24/7 AVAILABILITY, NO CALL BACK TO ARRANGE SERVICE ON SUNDAY AS NOTED ABOVE. MANAGED WITHOUT THEM; USED ANOTHER COMPANY ON MONDAY AM.

THE GARAGE DOOR CAME OFF THE TRACK LATE IN THE EVENING, WHICH MEANT THAT WE NEEDED IT FIXED ASAP. WE CALLED AND THIS COMPANY ARRIVED WITHIN 40 MINUTES! VERY HELPFUL AND COURTEOUS.