Garage Doors of Indianapolis

It was a good experience. The work was all quality and we were well satisfied.

I needed to replace my door so I stopped by the office one day after work and Precia was friendly and informative and gave me an estimate. Told me once I decided on a color and style, to call and she would schedule it. I called and she wanted to schedule it the next day! but I scheduled it the next week so I could be off work. The young man showed up on time and started right away. He was friendly and answered my questions and did a great job. The price was just as quoted by Precia. The door is what I ordered and looks very nice.

Since the door opener iis obsolete and parts unavailable, we had to purchase a new garage door opener. The cost of the opener with installation was $268.00. There was no charge for the first two service calls which we appreciated.

Garage door was not working back in April. They came several times to 'fix' it. They ended up replacing a 'chip' on the board. And 3 months later, it stopped working again. The warranty was 90 days. We decided to have another company to fix it. Very disappointed.

I was shocked they were able to get me in the same day! I have used them a few years back and couldn't be happier I worked with them again! He went above and beyond by addressing issues caused by the initial installation. I was worried about this being an expensive project and was pleasantly surprised about it being under $100. He honored the $10 Angie's List discount as well. UPDATE: They came out again and diagnosed the problem with our sensors. For the past couple of years, our door never shut and it now closes all the way. We thought that the problem was from the sun. He found that there was a wire loose and fixed it. They didn't charge us anything additional. We are extremely happy that they were able to fix the problem and that we don't have to manually shut the garage doors.

Excellent we get many compliments from other neighbors and the door has held up great

I called them on a Saturday evening because my garage door wouldn't move, and by 10 p.m. I was back in business. Not only did the repairman fix the door problem, he also greased the tracks of both my garage doors while he was here. You couldn't ask for better service.

The salesman was prompt and helpful in giving us the estimate (I had gone in to the showroom to look at samples in advance, so we knew which door we wanted). The door had to be ordered and came in (as promised) 2-3 weeks later, and was installed on time (during a morning thunderstorm). My only complaint was that the salesman assured us that the door would be so much quieter than the old one. It's not only quieter, we think it's a little noisier! It's not why we replaced the door, but we were looking forward to quieter operation.

Came the next day after I called. Thorough, quick and efficient.

My garage door would only open no more than a foot. One of the two springs was broken in the opening mechanism. The man who came out worked extremely hard, got the spring to come out, and fixed the door. He was out my house around 10:00.

This experience is one of the reasons I joined Angie's List. Adam came over 09/11/2009. Service was provided approximately 10/19/2009. The delay was related to back ordered items. When the doors were being taken out no care was taken to remove the trim first. It was specifically stated to save the trim since it was cedar. Some of it was damaged. I accepted a glue job as repair. Then my neighbor calls my husband to report one of the workers had spit on my dogs in their kennel far away from the house. My husband confronted the worker that did it. The conversation went as expected from someone who would spit on a dog. The worker was sent home by the crew leader. I called Cory the service manager and complained. He was very empathetic and offered a discount. I just wanted my locks re-keyed, which they did. I did not receive the warranty or tax credit papers with my doors. I called and eventually they came. Then I noticed the front storm door was trimmed in brass and not etched glass as was explained at purchase. We had gotten oil rubbed bronze everything. I called and they said they could order a glass insert and it would take three weeks. I was not reimbursed for the mistake. Three weeks came and went. I called Lorna whom I had always delt with and was told to call Adam the salesman. I never heard back from him. I called Lorna back and she would not even take my call. I related to the secretary if she would not take my call I would come up and talk to her in person (an hour drive).She took the call, and basically said the salesman needs to take care of his own mistakes. When I did speak to Adam he said he was too busy and he, like me, wished this was all over with too. Apparently, he had forgotten to order the glass. So, I waited another three plus weeks. It was now 2/2010, 6 months later. Now that I use my storm door since it is summer, I noticed the lock rubs so you have to pull it shut and you can see light above the door. It also slammed shut. I did not want to call back this company. I had another handyman out here on another job. He related they did not spend enough time on the door to raise it up so they could put the rubber sweep on the bottom. They decided to just leave it off. I was really disappointed and frustrated with this experience. I spent a lot of money on these doors and was repaid in grief. I could never recommend this company.

Everything went very well. They're the only company I've ever used for garage door needs. They've always had good grades and they always offer coupons. I got great service. I called on Monday morning and they were here within a couple of hours. The gentleman also set my car to where I can open my garage from my car. He was very kind, courteous, and treated my house with respect. Everything went smoothly.

Excellent. They matched a competitor's price that was lower because we were a long time customer and they didn't want to lose our business. We purchased the doors from the vendor and they installed the doors and took away the old doors.

Adam was helpful in the selection and pricing process with the windows. The installation crew was punctual, professional and considerate of our home environment. They provided excellent workmanship.

I started having problems with the garage door on Wednesday, called the company late Thursday afternoon and set up and appointment for Friday. The company called me Friday morning to give me a time span (10:00-2:00) when the technician would arrive and then he called me when he was on his way. He was here and had completed the work before noon. He was very personable and professional and called my attention to a coupon in the yellow pages I could have used before I told him I was a member of Angie's List. I've used this company successfully in the past and would use them again.

They were going to come out the same day I called but I had to cancel. They were here the next morning. Work was complete in about 30 minutes. Brian was professional and efficient and answered all of my questions.

Thought I canceled service with Garage Doors of Greenwood, Indianapolis or whatever.

They did good work on the repair, but they did not process my Visa payment for thirteen days after they took my Visa number. I thinks this is very inconsiderate to wait so long. I've called them twice and they have not returned my phone calls. I will not use them agian because of this.

Came on time, very professional. Did a great job explaining the products and helping us work through our decision and meet our needs. We would definitely work with them in the future.

The installer was able to come over my lunch break at work and did the job in a little over an hour. He fixed the cable and oiled and adjusted the hinges. It works fine now and is actually quiter than it was before.

Work was efficient and quality. They were very punctual. The gear broke in the morning, I called them, and they had the door fixed by noon--amazing. I would recommend them.

I called about 9:30 at night and they came the next morning within the time estimated. The service was friendly, efficient, and professional.

I called this company when my garage door "self-destructed" on a Saturday. I was told a technician would call me soon to schedule a time to come out and take a look. Hours later, when I was getting ready to leave I called them back, since I had gotten no call. They apologized and aid a technician would call to set up an appointment. When I walked out to leave 5 minutes later a technician was already here! I couldn't stay to talk with him, but he said the door was beyond repair and a salesperson would call to setup an appoinntment. Meanwhile, I had the tech look at a malfunctioning light socket on the garage door opener. He said it was simple to replace, but he didn't carry the part. He would call the sale office and tell them they should schedule this and do it at no charge for my inconenience. The sales person came out later and knew nothing about the N/C light socket. He said he would call the technician and get back to me. Today, the installer comes out to replace my door. He also knows nothing about the light. I called their office and they said they would call the technician. Hours later, STILL no call back. I call the office again and talk to the manager. He called the sales rep and, yes, the sales rep had forgotten to call anyone about the light. So, he is oging to comeout this evening to fix it. 30 minutes later a technician shows up at my door to replace it! He give me a bill for the part... not No Charge! I called back AGAIN to the office and the Service Manager deleted the charge. So, overall, the work was done and I did not pay for it. But, it took multiple repeat phone calls on my part to get it resolved. Very inconvenient and bad communication.

I have always been pleased with them. They are here on time and get it done and leave. Their rates are reasonable, and I will continue to use them.

It has been several weeks and I have received two bills, but no warranty information, serial number or model number. He never apologized, he was indignant. He acted like I was in the wrong for even questioning him, yet he tried to pull a fast one on me. If something goes wrong with this door, I am up a creek. There is nothing on the door, it?s completely unmarked. I have nothing in my possession to prove that this door is what they say it is. I never dreamed that two months later I still wouldn?t have the information I requested and I all I would have was half of a brochure with Amar circled. It has been over 6 weeks since the work was completed, I have received 4 bills but no information on what was installed. They finally resolved this issue on February 1, 2010 they mailed me an invoice with the warranty.