WELCOME TO GARAGE DOORS OF INDIANAPOLIS, INDY’S #1 EXTERIOR IMPROVEMENT COMPANY SINCE 1979. WHERE WE, “FOCUS ON CUSTOMER’S NEEDS WITH UNMATCHED INTEGRITY!”
Locally owned and operated, we started as a small business in 1979. With a commitment to customer service and a drive to always exceed industry standards, our small company evolved into the most trusted in the area. This has allowed us to branch out of Indianapolis to provide the same trusted services to communities in Martinsville, Anderson, Lafayette, Bloomington and more. Contact us today with questions about anything from garage door prices to how to program your remote opener. With our experience, we can quickly assist with any issues related to your garage door.
Description of Work: The guy that come explained what I needed and worked efficiently. Great job!
Rating Category
Rating out of 5
Yes, I recommend this pro
Zhong Y.
03/2013
2.0
garage doors
+ -1 more
estimated panie
Description of Work: The technician came in time and fix the issue of my garage door. However, it seems to me the charge is $100 more expensive than the other companies listed here. The tuning plus roller replacement is $199 in total, in addition to other material cost of $125. The other company listed tuning + roller replacement price is $99 ($100 cheaper). Before I decided to use this company, I made a phone call to have a quote, the answer of the cost estimate is easy to be misled. When I talked to the technician about the difference of my understanding of charge from what I heard over the phone, the technician said he could remove the new rollers and put back the old ones to reduce the cost. However it is not my point.
Rating Category
Rating out of 5
quality
5.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
$340
THOMAS U.
01/2013
5.0
garage doors
+ -1 more
quick and efficient
Description of Work: New gear installed in opener and new spring for door
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Deanna & John R.
09/2012
5.0
garage doors
+ -1 more
Great job.
Description of Work: We had to have our entire garage door and motor replaced. We used a different company for replacing the springs about 4 months ago. We now realize how much this other company overcharged us. The prices are fair with Garage Doors of Indianapolis. They did a great job and were very helpful.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,120
Jennie R.
11/2011
5.0
garage doors
+ -1 more
It went very well.
Description of Work: Our garage door was not going down and we assumed it was the sensors, but we could not realign them ourselves. Garage Doors representative tried to trouble shoot over the phone, but it was unsuccessful, so we set up an appointment. Rob was able to come out the same day. There were some wires that had come undone and he fixed them. He also replaced some bolts that had come out and greased the wheels so that it ran smoother. We were very happy with the work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Jennie H.
11/2011
1.0
garage doors
+ -1 more
company never called
Description of Work: the company never called me. so the rate is doesn't apply since no call or work was exchanged, however would not let me complete the review unless i filled out
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Garage Doors of Indianapolis
We certainly hate to hear that you didn’t receive a call from us regarding your service. Please accept our apology and know that our goal is to call all our customers, as customer satisfaction is extremely important to us. We will look into your complaint and make every effort to resolve this issue. We appreciate your feedback. Once again we are very sorry and would love another opportunity to earn your business. Betsy Ware Customer Service Manager 317-396-5421
Andrea H.
10/2011
5.0
garage doors
+ -1 more
unknown
Description of Work: replaced two springs, gear and sprocket for two car garage. cost of parts $240, labor $99. Andrew was very professional and did a great job. office was willing to send someone out ASAP if we had a car stuck in our garage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sandra B.
08/2011
5.0
garage doors
+ -1 more
It went fine.
Description of Work: A piece of the motor assembly broke off. I called Garage Doors of Indpls. and they came immediately. replaced the part, checked the door, checked on the motor, tightened the chains and replaced the rollers in the door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
RONALD L H.
08/2011
5.0
garage doors
+ -1 more
Service went very well.
Description of Work: Put Garage door back on track, repaired burned out light bulb holder on over head garage door opener. Very Happy With Service.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Frank P.
06/2011
5.0
garage doors
+ -1 more
Problem solved.
Description of Work: As noted all areas of service were better than satisfactory excepting the price. The service call was $99 even though no real mechanical service was needed. I misunderstood the operational proceedure The serviceman was most accomodating but was no doubt driven by company policy..
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$99
Wendy S.
04/2011
5.0
garage doors
+ -1 more
Great!
Description of Work: The spring on our garage door broke... we called Garage Doors of Indianapolis and they were VERY responsive, came out that same afternoon and quickly and effectively replaced the spring... service man was professional and knew what he was doing.... Great experience!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
ALAN & ELIZABETH W.
04/2011
1.0
garage doors
+ -1 more
Poorly -- see above.
Description of Work: We scheduled an appointment for Garage Doors to come to our house to do a tune-up on our two garage door openers. The appointment was for the afternoon of April 1, 2011. They confirmed the appointment with two calls (one to homje phone and one to cell) the morning of April 1, saying the technician would arrive between 1 and 5 p.m. I left work to be at home by 1:00 p.m. A little before 4:00 p.m. I called to check because the technician hadn't arrived yet, only to be told he had one more job still ahead of ours and that he might not be able even to get to our house before 6:00. I understand that technicians can't necessarily control how long it takes to complete a service call, and if this were the only time this had happened to us with this company, I would let it go. But it's the second time in a row -- we tried to get this routine service done a few months ago, got an appointment with Garage Doors, and the exact same thing happened: after waiting around for at least three hours, we were told the technician would not be able to get to our house within the agreed-upon four-hour window. Next time, we'll call the Overhead Door Company.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Garage Doors of Indianapolis
While we strive to meet all of the time windows that we give to our customers, they are estimated times of arrival and there are instances when we are running later than expected. We certainly do not expect any of our customers to sit at home waiting for our arrival, as they are generally three to four hour time blocks. We do call when the technician is on his way, 30 to 40 minutes ahead and even up to 60 to 90 minutes ahead when requested. We understand that our customers are busy people with other commitments. I sincerely apologize that not only did we miscalculated your time window. I can assure you, that in most cases, we are able to meet our estimated time windows. We do not schedule appointments as we are a “same day” service company, so that we are able to respond to emergencies. Time windows are given based on call volume, location, emergencies, and specific time requests. In the future, we will be more attentive to our time estimates so that circumstances like yours can be avoided. Once again I am truly sorry. Wendy Baxter Service Dispatcher
MARY M.
12/2010
5.0
garage doors, doors
+ 0 more
Excellent.
Description of Work: Sprocket was broken on my double garage door, rendering it useless. The technician, I think his name was Brad, was very clean cut, polite and professional. He quickly got the job done and it now works better than ever.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$67.8
Allen C.
11/2010
1.0
garage doors
+ -1 more
Not well. Poor customer service.
Description of Work: Called at 7 AM to their westside number due to entrapment. They indicated someone would call within 1-2 hours due to entrapment. Did not hear from them by 9 AM. I called again at 9 AM and was told they usually schedule between 8 - 10 AM. Still did not hear from anyone by 945 AM. Called Overhead Door and they scheduled someone immediately. Called Garage Doors of Indianpolis back to cancel. Very unresponsive.
Rating Category
Rating out of 5
responsiveness
1.0
punctuality
1.0
Response from Garage Doors of Indianapolis
We do have record of the member calling us and scheduling for repair that morning, however since this occured 30 days ago, we don't have any documentation to defend ourselves. I can say with confidence that our customers are given an estimated arrival time by 8 am in most cases and that we strive to accomodate everyone's needs. Corey Frost VP Operations
Mabel L.
10/2010
5.0
garage doors
+ -1 more
Excellent!
Description of Work: they sent a great technician over. His name is Brian. He did a terrific job. Very professional and very helpful!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Patti M.
08/2010
5.0
gutter repair
+ -1 more
No complaints.
Description of Work: I had some of the gutters replaced on my home. I received a free estimate, confirmed estimate and gutter work was completed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$442
NANCY R.
10/2009
5.0
garage doors
+ -1 more
It was excellent.
Description of Work: They cleaned the motor of my garage door opener, repaired the mechanism that lifts and lowers the door, and fixed the door itself to prevent it from sticking to the floor of the garage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$166
SARAH M.
01/2009
5.0
garage doors
+ -1 more
They were prompt and very helpful.
Description of Work: They replaced the garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
BOB AND JUDY S.
12/2008
5.0
doors
+ -1 more
Job well done!!
Description of Work: We called, a rep came out as scheduled & provided an estimate. We took that estimate & did some comparative shopping. Called them back & ordered. The arrived as scheduled & promised, installed new door. Installer noticed a defect in one panel, another installer came out a day later & replaced it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
JULIA F.
10/2008
5.0
garage doors
+ -1 more
It was awesome!
Description of Work: They replaced two garage doors, replaced them with nice insulated metal doors. Also put in a new opener to one of the doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
JAMES W.
10/2008
5.0
garage doors
+ -1 more
Very helpful and competent.
Description of Work: Garage door opener did not work. They repaired and inspected/adjusted other garage doors as well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
LYNN V.
06/2008
5.0
garage doors
+ -1 more
They were very good.
Description of Work: They replaced a garage door opener for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
THOMAS & HELEN S.
03/2008
5.0
garage doors
+ -1 more
unknown
Description of Work: They installed a new garage door.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
MICHAEL & KAREN M.
01/2008
5.0
garage doors
+ -1 more
Came same day as we called!
Description of Work: Door would not close. Came and cleaned corrosion off the units that send out the beams and fortunately did not have to replace them. Also oiled all working parts of the garage. Very professional!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$82.5
Thomas B.
12/2007
5.0
garage doors
+ -1 more
The transaction was flawless.
Description of Work: I ordered a garage door opener for my new home. I chose Garage Doors of Indianapolis from Angie's List because of the rating they have. I was quoted the price and given a time and date for installation over the phone from Larry. The day I closed on my house the installers were on time. They installed the garage door opener within 45 minutes and did a great job. I paid the quoted price and have been satisfied with their work. I recommend this company.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Garage Doors,
Gutters,
Doors,
Insulation,
Unfinished Carpentry,
Framing,
Gutter Cleaning
FAQ
Garage Doors of Indianapolis is currently rated 4.6 overall out of 5.
Sunday: 8:00 AM - 12:00 PM
Monday: 6:00 AM - 11:00 PM
Tuesday: 6:00 AM - 11:00 PM
Wednesday: 6:00 AM - 11:00 PM
Thursday: 6:00 AM - 11:00 PM
Friday: 6:00 AM - 11:00 PM
Saturday: 8:00 AM - 6:00 PM
Garage Doors of Indianapolis accepts the following forms of payment: Check,CreditCard
Yes, Garage Doors of Indianapolis offers free project estimates.
Yes, Garage Doors of Indianapolis offers eco-friendly accreditations.
No, Garage Doors of Indianapolis does not offer a senior discount.
Yes, Garage Doors of Indianapolis offers emergency services.
Yes, Garage Doors of Indianapolis offers warranties.
Garage Doors of Indianapolis offers the following services: Garage Door Services and gutters