Galyan Lawncare Inc.

This company is not as professional as their fantastic website appears. Matthew claims to have a lot of experience but it doesn't seem possible given how young and immature he was. His punctuality was also horrible.

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Excellent service. Provider had to move appointment back due to weather, but showed up on the re-schedule date. Performed service exactly as described and agreed.

Excellent service. Provider had to move appointment back due to weather, but showed up on the re-schedule date. Performed service exactly as described and agreed.

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I tried to message them. They did not respond. The first response I got was after I gave them a bad review. In that response they stated that there were problems with the email that Angie's List was using for them and they did not know that I had made the purchase or tried to message them. If that had been the end of the message I would have removed the negative review and scheduled the lawn are with them. It was not the end of the message. The message went on to say that they had left a voice mail for me the day before I submitted the review. I received no voice mail. I had not given them my phone number to them, not sure how the could have left me an voice mail. This was clearly a lie. First they balm Angie's List then they blame me the customer. I do not want to have companies that lie to me, working on my property. This is why I requested a refund from Angie's List. Angie's List was understanding of what happened and returned my purchase money. I am adding this second review because I see no way to respond or update the first review.

We were notified the morning of that they would be arriving late. After multiple phone calls and texts they arrived 2.5 HOURS later (7:15pm!) After mowing was told he would clean up and come back another day as it was too late and had to follow city ordinances. We contacted them the following day that our lawn didn't even look cut, weeds everywhere, nothing cleaned and lines were going in all directions. We asked to cancel and wanted a refund. We've reviewed their brochure & policies and there are errors to their service! Were told that they would give us a refund, then they came by the house and took pictures of my yard and questioned us because they had never gotten a bad review! We were contacted again and told we would get a refund if we signed a document stating that we would not post any negative feedback about their services. We would not sign until we were given our refund..they said that if we wouldn't sign first, no refund. Horrible service and all around company!

I have a schedule with Galyan Lawncare of a cut and trim bi weekly. They come out without being called and my lawn is cut before I get home! It's awesome :) I have a weekly payment withdrawal from my credit union that goes into my Galyan account that I use to pay for treatments, aerating, mowing, trimming, etc. Can't get much easier!!! The employees and ownership are very personable and professional. I am using Galyan's Lawncare a third straight year for services of grass cutting, treatments, fertilizing, etc. If you are looking for a lawn service that provides so much more, you need to check out Galyan's.

Matt was very responsive. Used chat feature on their website and was answered right away. Also called the office and was helped immediately. They arranged to come out the next day to see my yard and give a quote on the service. They were running a little late, but called in advance to inform me. They arrived in 15 minutes of the original time. Trevor and his colleague (I'm so sorry I didn't get his name) were very professional in appearance, and very polite and easy to talk to. Although I did end up selecting another company, they are definately next on my list. Communication is very important to me. Several of the companies I looked at either didn't return calls, or never showed up for an appointment and never called to reschedule. The folks from Galyan's are top notch in communication, and I'll bet they are the same in their work.