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Formation Roofing & Sheet Metal Inc

Roofing, Metal Fabrication & Restoration, Gutters

About us

Sheet Metal Fabrication ,Slate , Tile, Wood Shake Roofing . Historic preservation

Business highlights

44 years of trusted experience
Emergency Services Offered

Services we offer

Residential and commercial metal fabricator & roofing.

Amenities

Emergency Services
Yes


Accepted payment methods

Check
PayPal

Reviews

4.79 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
11%
1
22%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.6
responsiveness
4.5
punctuality
4.8
Showing 1-9 of 9 reviews

David V.
07/2014
1.0
roofing
  + -1 more
In the meantime, the insurance company has given up on Formation Roofing, and sent me a settlement check which is unlikely to be sufficient for the work. The lack of follow-up and professionalism on behalf of Mr. Underwood and his company has placed me in a very difficult position. This is the type of gratitude that this company has for customers that paid them handsomely for their roofs to begin with? I would recommend that anyone considering entering into a roofing arrangement with them carefully consider their other options. Very unprofessional and I would never do business with them again under any circumstance.
Description of Work: Chris Underwood, the proprietor was personally asked for a quote to replace my roof due to hail damage Formation Roofing did the original work. After a month of not responding to my phone calls or that of my insurance company. I am now forced to start the process with another company. Very unprofessional.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Formation Roofing & Sheet Metal Inc
We apologize for your view of this matter Mr.[removed member name], as explained to you by this email dated 8-1-14. [removed member name] Sorry for the delay, what cell # do you have ? Been swamped with still trying to catch up from last year winter. I have not done anything as far as working up a bid for the insurance company due to your decision not to do all of the work that that needs completed per the insurance adjustment. Taking out the money for the copper roof , and other misc. portions of the settlement and keeping the funds, leaves us with the scrap so to speak on the roof which makes it difficult to make a profit to run a business. So, therefor I think we will pass on what you would like to do at this time. Thanks again for the opportunity to be of service! After speaking with you on the roof and your interest in keeping part of the insurance money for certain portions of the roof (which you have every right, it is your money ) we had no interest in doing the job. I made this decision based on not being able to make a profit (as is needed to run a business ) by doing only certain hand selected areas of your roof.. Again, sorry for any miscommunications and good luck with your project, as there are hundreds of reputable roofers in the area, that will be happy to help you out.

Lisa M.
05/2014
2.0
roofing
  + -1 more
No service provided.
Description of Work: I asked for an inspection of a roof issue. Although I received a call within a day, the worker never showed and never made contact again.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
2.0
punctuality
2.0


Response from Formation Roofing & Sheet Metal Inc
We were invited some years back to quote a new roof for an addition at this location. The job was given to another contractor using a fake slate material that we will not install. We were asked to quote a repair for work performed by others . Sorry we did not have any interest & hope things worked out. Thank you

SUSAN F.
03/2014
5.0
metal restoration, roofing
  + 0 more
They did some extensive copper work, and replaced everything on our roof. Since they replaced it we have had no trouple. They wrapped it with an impermeable barrier before they shingled. They can do any roofing, but they definitely specialize with metal work. They were exceedingly thorogh, I've never seen anyone like them.
Description of Work: They replaced the roof on our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

J David S.
01/2013
5.0
gutter repair, metal restoration, roofing
  + 1 more
Great company to work with. Owner was very responsive and the crew was good. Fast and efficient service--- exceeded my expectations.
Description of Work: Formation Roofing repaired damage caused by a recent wind storm and made many improvements in my roof system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

David & Jill O.
01/2011
5.0
gutter repair
  + -1 more
I initially had them out to re-attach a fallen downspout that resulted from ice build-up. Once on site they noticed that the downspout had damage and called to see if I would like the damaged material replaced. They quoted me a price over the phone that I accepted, they returned to their shop for the needed materials and returned the same day to complete the re-attachment and repair. Chris, the owner, was communicative and responsive throughout the process. I would definitely consder him for future work.
Description of Work: I initially contracted with them for a downspout re-attachement, but ended up with a re-attachement and replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Stephen D.
12/2007
5.0
roofing
  + -1 more
Great experience. Helped negotiate with insurance adjuster. Knew what needed to be done and how to do. A first class experience and priced accordingly.
Description of Work: Replaced slate roof.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165,000

CAROL W.
12/2006
5.0
roofing
  + -1 more
They are very reliable and responsible.
Description of Work: They have done roofing work for me for years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LAURA H.
10/2006
1.0
roofing
  + -1 more
I called to get an estimate on repairs to my roof after the hailstorm in April. Initially, I got no return phone call. I called back and was able to arrange a time for an estimate. Chris came to my house and told me he would write up an estimate and send it to me. I never received the estimate. I called again asking for the estimate, and I received no return phone call or estimate.
Description of Work: None.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
4.0


Response from Formation Roofing & Sheet Metal Inc
WE CERTAINLY APOLOGIZE FOR THE REPORTED PROBLEM. AS YOU HAVE MENTIONED THIS OCCURRED DURING THE WORST INSURANCE CATASTROPHE THAT THE STATE OF INDIANA HAS EVER EXPERIENCED. WE WERE VERY INUNDATED UNFORTUNATELY AND WERE TRYING TO DO OUR BEST TO HELP ALL CURRENT AND FUTURE CUSTOMERS WITH DESTROYED ROOF SYSTEMS. THE LAST NOTE I HAD FROM THE MEMBER WAS THAT THE INSURANCE WAS NOT GOING TO PAY FOR DAMAGES AND THAT THE PRICE TO REMOVE AND REPLACE WAS NOT GOING TO BE AFFORDABLE, I THEREFORE DROPPED THE BALL ON THE PROJECT. IF THERE IS SOMETHING FURTHER THAT HAS DEVELOPED AND WE CAN HELP, PLEASE FEEL FREE TO CALL ME BACK TO DISCUSS AS I STILL HAVE THE MEASUREMENTS AVAILABLE TO BID. THANKS AGAIN AND PLEASE ACCEPT MY APOLOGY. CHRIS UNDERWOOD

JOHN & WENDY K.
04/2006
5.0
roofing
  + -1 more
We now after 20 years finally have a secure roof over our heads with out leaks even after the recent deluge of rain plus hail storms. The work was very professional and we are very satisfied with the end result. During the 2 yr. process to satisfactory completion, it was sometimes difficult to communicate with the company & Chris Underwood regarding our mutual understanding of the work to be completed. With persistence on our part, it was finally done. We highly recommend this company to any home owner with a ''high end'' house with a roof problem. The price that we paid for the work may seem high to some but the old adage is ''you get what you pay for.''
Description of Work: A 2 year project to initially repair and then ultimately tear off and replace a cedar shake roof on a 6000 sq. ft. custom built home including copper re-flashing of the valleys and around the chimney plus replacing the entire gutter system. The roof had been a serious and on going problem since construction in 1985 with various leaks due to poor workmanship. The original contractor declared bankruptcy 6 years after our house was built with still unresolved problems with the original roof. After that, we had tried to solve the problem by contacting various roofing companies including many ''highly rated'' by Angie's List. None were willing to take on the project. We discovered Formation Roofing after talking with friends & colleagues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$60,000

    Contact information

    2712 Stanley Ave, Indianapolis, IN 46203

    www.formationroofing.com

    Service hours

    Monday:
    7:00 AM - 6:00 PM
    Tuesday:
    7:00 AM - 6:00 PM
    Wednesday:
    7:00 AM - 6:00 PM
    Thursday:
    7:00 AM - 6:00 PM
    Friday:
    7:00 AM - 6:00 PM
    Saturday:
    7:00 AM - 6:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Roofing,
    Metal Fabrication & Restoration,
    Gutters

    FAQ

    Formation Roofing & Sheet Metal Inc is currently rated 4.7 overall out of 5.

    Monday: 7:00 AM - 6:00 PM

    Tuesday: 7:00 AM - 6:00 PM

    Wednesday: 7:00 AM - 6:00 PM

    Thursday: 7:00 AM - 6:00 PM

    Friday: 7:00 AM - 6:00 PM

    Saturday: 7:00 AM - 6:00 PM

    Formation Roofing & Sheet Metal Inc accepts the following forms of payment: Check,PayPal
    No, Formation Roofing & Sheet Metal Inc does not offer free project estimates.
    No, Formation Roofing & Sheet Metal Inc does not offer eco-friendly accreditations.
    No, Formation Roofing & Sheet Metal Inc does not offer a senior discount.
    Yes, Formation Roofing & Sheet Metal Inc offers emergency services.
    No, Formation Roofing & Sheet Metal Inc does not offer warranties.
    Formation Roofing & Sheet Metal Inc offers the following services: Residential and commercial metal fabricator & roofing.

    Contact information

    2712 Stanley Ave, Indianapolis, IN 46203

    www.formationroofing.com

    Service hours

    Monday:
    7:00 AM - 6:00 PM
    Tuesday:
    7:00 AM - 6:00 PM
    Wednesday:
    7:00 AM - 6:00 PM
    Thursday:
    7:00 AM - 6:00 PM
    Friday:
    7:00 AM - 6:00 PM
    Saturday:
    7:00 AM - 6:00 PM