There are 2-12 employees depending on the requirements of the job . There are two Co- Owners of the business. We do have a referral system and every tenth mow is 25% off. Throughout the year we also offer other promotions and discounts. There is currently no financing options available.
Business highlights
12 years of trusted experience
Services we offer
Lawn Care (mowing, weed eating, edging, clipping and leaf removal) Landscaping (mulch installation, pruning, fertilization, weed removal, hedge trimming, and the planting of flowers, shrubs and bushes) Snow Removal Hauling (light to heavy debris removal) Expediting (Freight Delivery) Such additional services shall be provided to the client upon request to the company, and at such time, the company shall provide to the client price quotes for any additional services requested.
They came in with a push mower to mow my lawn that hadn't been mowed this season. They told me the price was $250 and that didn't include raking, but that it would be cut and be ready for regular maintenance by others. They did a terrible job at such a high price. The grass doesn't even look properly cut, it looks like it was just pushed down. I used them based on their ad that said they were a new company and they love to help people. It appears to me that they are more for getting their money than they are for helping anybody. I would think that as a new company that when they give an estimate they would include raking since they are mowing an overgrown lawn. It just seems unprofessional.
Description of Work: They came to mow my overgrown lawn at my Indiana home.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$270
Response from First Call Lawn & Haul LLC
Hello, When you notified us about the yard you explained how you couldn't find anyone that would mow the yard. After that initial talk you said that you would continue to shop around and you would call us back if you couldn't find anyone after you continued to shop around. You ended up calling back a week later, and at that time we went to your property to inspect it. When we arrived you gave us specific instructions in which we respected because you were a potential customer. Those instructions were to call before we came so that your daughter would be there, and to not disturb her because of health issues. I believed she ended up having to come out because the gate had a padlock on it. As well as the padlock you said it was our obligation to get your gate locked back to how it was being that not only was the padlock on there but some sort of wire or hanger for extra protection. Once again we made all accommodations so that you would not have a unpleasant experience and at this time we were just inspecting the yard. When we viewed the yard we were notified of an electrical box connected to the pool so that we would not damage it. After inspecting the yard and a portion in the front and side we told you $275. This agreement did not include raking otherwise the price would have been more. With your grass being over 4 feet tall in most areas we explained that our 48 inch walk behind mower would fine mulch it, but it probably wouldn't look appealing until after a couple of cuts being that the grass was so high. Our mower malfunctioned on us about 75% into the job the first time we came to cut so we came back after a couple days. At that time we finished the other 25% and then we went back over the yard again. Keep in mind we didn't half do your yard or just did not come back after our equipment malfunctioned, we came back and completed the job and didn't ask for any partial payment or anything until once the job was complete, so it upsets us when you make it seem as if we were out to take advantage of you or get your money. We are sorry that your experience with our business was not up to your standards, but I promise you we did everything in our power to make sure that it was. If I am able I will upload pictures. Thanks!
Denise S.
05/2014
5.0
lawn service
+ -1 more
They showed up timely and provided a very reasonable quote to trim some hedges and a tree for home I was selling. I did not use their services only because my home sold the very next day. I would recommend them, yes.
Description of Work: provided quote
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from First Call Lawn & Haul LLC
Thanks for your positive review and hope you are enjoying your new home!
Jeremy Long L.
05/2014
5.0
lawn service
+ -1 more
It went great. No problems I have used them several times at several places. Always do a good job.
Description of Work: They hauled away debris from trees I had cut, laid down some mulch as well as hauled away some odds and ends/trash. Durrell and his partner Chris paid attention to the details and showed up on time and were fast and efficient.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
CLAUDIA B.
12/2013
5.0
lawn service
+ -1 more
It went excellent, they were very nice young men. They were very prompt and did everything they said they would do.
Description of Work: Loaded and hauled away yard trash and other miscelanous junk from our garage. Also cleaned my yard of walnuts and debris.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
Response from First Call Lawn & Haul LLC
Thank you very much, your positive experience with our business is greatly appreciated. We'd also like to say thanks for the referral and hope you are doing well!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Lawn and Yard Work,
Delivery Service,
Lawn Fertilization & Treatment,
Landscaping,
Hauling
FAQ
First Call Lawn & Haul LLC is currently rated 3.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 8:00 AM - 8:00 PM
First Call Lawn & Haul LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, First Call Lawn & Haul LLC does not offer free project estimates.
No, First Call Lawn & Haul LLC does not offer eco-friendly accreditations.
No, First Call Lawn & Haul LLC does not offer a senior discount.
No, First Call Lawn & Haul LLC does not offer emergency services.
No, First Call Lawn & Haul LLC does not offer warranties.
First Call Lawn & Haul LLC offers the following services: Lawn Care (mowing, weed eating, edging, clipping and leaf removal) Landscaping (mulch installation, pruning, fertilization, weed removal, hedge trimming, and the planting of flowers, shrubs and bushes) Snow Removal Hauling (light to heavy debris removal) Expediting (Freight Delivery) Such additional services shall be provided to the client upon request to the company, and at such time, the company shall provide to the client price quotes for any additional services requested.